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    Bob's Pump & Motor

    5.0 (1 review)

    Services - Bob's Pump & Motor

    Pool maintenance

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    10 years ago

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    Pool Troopers

    Pool Troopers

    2.2
    (167 reviews)
    $$

    This company is absolutely as good as it gets! I am not proud of it, but, I am not the easiest…read morecustomer to get along with. The folks at Pool Troppers have always been up for challenge. They have gone so far above and beyond for me so many times it is hard to narrow done specific examples. My pool and equipment are old and I'm cheap- it's a terrible combination. I have been so very fortunate. Ludwig, Orlando and Kenneth have saved the day for me-with a smile-more than once! You can also be this fortunate give them a call quickly and set up scheduled service. You won't regret it.

    We were loyal POOL Troopers customers for over five years -- year-round service -- and genuinely…read moreloved our experience for most of that time. Our previous technician was exceptional: professional, kind, and even brought treats and tennis balls for our dogs. We called the company more than once just to praise him. That's the kind of customer relationship that earns long-term loyalty. Unfortunately, the past few months marked a sharp decline. A recent fill-in technician was at our home for 21 minutes -- and our cameras showed she spent at least 5 of those sitting in her car. She left debris in the pool and a pool noodle blocking the drain. When we called to report it, we were told an area manager would follow up. He did call -- but the conversation felt combative from the start. He led with GPS data as though we were disputing the visit rather than the quality of it, made excuses for the drain issue, and left us feeling like we were the problem. That's not how you speak to a five-year customer raising a legitimate concern. This week our pool pump stopped working. We called POOL Troopers and were told there's a $150 diagnostic fee -- non-refundable, even if they perform the repair. My husband noted that had never been the policy in our experience and asked to speak with a supervisor. We were told the same area manager would call us back. We called another company instead. They offered a free estimate and came the same day. We're canceling our service. Not over one bad visit -- but because the response to that visit showed us that the company we trusted for five years no longer values the customers who stayed with them. That's a shame, because the people who made us loyal in the first place genuinely deserved better representation.

    Pool Troopers

    Pool Troopers

    2.4
    (19 reviews)

    Paying for pool cleaning but at the very least they did vacuum and wipe tiles when needed. Many…read moreweeks, nothing at all. When we asked them to clean the filter as we suspected it wasn't being done, the worker didn't know how to get it off so he called his manager. needless to say it was a mess. After many complaints and installing cameras for us to really know that they were doing nothing we were told we complained too much! I just wanted my pool cleaned and maintained properly, considering i paid $160 a month! Needless to say, don't recommend and moved on!

    Well I've had pool troopers for a year or so and when it was cold everything was great! Spring and…read moresummer roll in and the pool became an awful mess. I had to call to complain a handful of times because the pool was green and they weren't sweeping the walls or steps which is what I pay for. On top of that, after it wasn't getting better after multiple complaints I took a look at the filter and it was swamp green. I called a handful of time after that to confirm they are supposed to clean the filter and they said yes every time. I called to cancel but I did pay through the month to have them come out but of course no one has showed up. ****UPDATE****** I spoke to Patrick and had such a nice conversation and assured me he would have the company make it right. They were prompt and Jose was so nice when he came out. He even fished a black snake out of the pool. He also apologized and gave me his card and told him to let him know if there were anymore issues. This company made it right and I can absolutely respect that.

    Flamingo Pool Service & Repairs

    Flamingo Pool Service & Repairs

    5.0
    (2 reviews)

    The filtration system for my pool sprung a leak, I could tell it needed a new filter housing. After…read moreprocrastinating a few days I requested a quote from Flamingo which I got 12 hours later, and it was fixed a few hours after that. The total came out to around $1000 which made sense ($700 parts, $200-300 labor) and they conveniently took a card payment by phone. Eric was knowledgeable, friendly, and cleaned up after better than I would've. I'll certainly use Flamingo the next time my pool breaks.

    We had the fortunate experience of contacting Flamingo Pools Service & Repairs. Through sheer luck,…read moreMaria, the unsung force in the office was able to get us set up for service on the same day as we had contacted Flamingo, even though it was a weekend. Our luck continued when Eric punctually showed up at our house to work on our skimmer and suction side flow that wasn't working. In less than 5 minutes, not only did Eric have the issue correctly diagnosed, but he was also able to keep his customer's cost in check by not recommending needless parts and labor. What completely amazed me was that Eric was sincerely interested in pleasing us and making us smile. He did this by taking some extra steps quickly that sped up the clearing of our pool, as well as sharing tips of knowledge that he has gained over many years of satisfying customers.. some of these tips were big and some were small.. let me just tell you to ask for the wite-out tip! This was one of the most satisfying and enjoyable meetings with a service provider that we have ever had. We highly recommend contacting and using this wonderful Company for your Pool Maintenance and Service needs as we will as future needs arise.

    Bob's Pump & Motor - poolcleaners - Updated July 2026

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