Place is GREAT.... Getting in touch with anyone about anything.... Not so much. 2 weeks of emails and no response. Calls, nothing, no one in the office.... Lack of management.... read more

Very nice but not on the beach which is not a plus.. but very elegant and centrally located. Upper class for sure.

Worst place i've ever rented. I completed my lease. I told the people in the office I wasn't renewing then they tried to make me pay $1800 after I left. I refused. They sent me to collections after terminating my lease due to a dispute with the office staff saying that they misplaced my paperwork. Instead of resolving the issue they sent me to collections for $8000 saying that I abandoned the apartment even though I completed my lease. It smells people have dog feces, vomit in the elevator no guest parking. The only thing they're really good at is collecting the rent. read more

While the property itself has potential, my experience with the leasing staff has been consistently disappointing. The team is abrasive in their communication and often carries an attitude that makes interactions unpleasant. On top of that, they are unresponsive -- they don't answer the phone, and even when messages are left, calls are rarely, if ever, returned. When considering a place to live, responsiveness and professionalism from the leasing office are just as important as the amenities, and unfortunately, Boca City Walk falls short in this regard. read more

2 years ago I left really nice review here but things has changed. This place is downgrading with a speed of light. It's all started with a gates they changed and they are either never closed either you are hurting yourself badly when trying to open them. Reason for many bruises I have. Followed they replaced a nice fountain at the entrance with a dying plants that desperately need some sun and at the same time overwatered with rains. They changed really great and amazing Lianna who was already there to help with super arrogant and nasty girl who is either pretending she can't hear you either listen but do nothing. Her favourite phrase is "we are not responsible" which mostly sounds like "f.. you". But what's over the top - the packages are being stolen from the closed mailroom. Where they have cameras. But "they are not responsible for packages" and they "don't have any manpower to watch cameras". I was really upset when my $500 Anthropology package was stolen. I lock the door at all times now, because you never know who can enter the building where doors are not closed, and stolen packages will be just a little trouble. They will say they are not responsible, I know. Another frustration is walls. They are very very thin and you can hear everything. I used somehow to the people upstairs who are walking on heavy shoes and heels at 2-3 am but few months ago I've got new neighbours who are most probably not very mentally healthy. She is singing songs which I never heard (otherwise I would sing along I guess), and has no any vocal talent as well, and her son can repeat the same cursing during an hour or longer, very loud, and usually after 12 am. I forgot when I slept well here. I filed complain with management office which I hated to do, but it didn't help. One star goes to maintenance team, they are great. This place was amazing. I miss that time. Very sad. read more

Michael is the best maintenance worker I have ever had! He knows how to fix any and all issues, very quick, and super nice. Thank you so much for all your help!! read more

Good luck getting someone from the office to contact you. Extremely unprofessional and the outside of the apartments are so dirty and rundown definitely not boca standard. read more

Amazing place to live! Resort style living. Close to everything you need downtown/beaches.

You get what you pay for... really nice building with lots of facilities like pool, grills, large gym, Starbucks coffee self serve, and a pool table and TVs with outdoor seating. Well maintained building with a no smoking policy and a good security. No doorman. Also walking distance from lots of convenient places: Trader Joe's, Publix and a Dunkin' Donuts next door. Tip: They do leases as short as 7 months! read more

Boca City Walk Apartments - Rainy days - Apartments Near Me - Boca Raton, Florida

Concierge sucks service sucks Do you actually need 85 pictures to review this whatever I'll do it... read more

I'll bottom line this review: THINK VERY CAREFULLY BEFORE SIGNING A LEASE HERE!!!!! I am updating my review after having lived here for over 2 + years. This place has gone DOWN HILL FAST! After living here for about a year and a half I had to reduce my 5 star rating to a 3 star rating and now to a 1. There are several issues that are not being addressed that need serious consideration by anyone considering making BCW their home. I'll start off with the Pro's : 1. Location 2. Units are nicely appointed, though as stated...walls are thin....the dog next door whines all day and I can hear it clear as a bell. Cons : In addition to the rent, here are the REQUIRED fees: $5 convenience charge ( so they can pay my water bill with my money) $5 Exterminator fee, though I've never once seen an exterminator, but I have seen the RATS they're not getting. $25 trash fee, so they can get your trash from outside your door 5 days a week, unless of course you use the wrong bag r don't close the lid r any number of excuses they'll give you why they didn't take your trash. $100 fee for internet/ satellite. ( Xfinity would be $69 and I'd have 10x's the programming and 6x's the speed). Directv is still back in the 1990's. Total monthly stupid fees: $134.99 plus your rent. Front office is no longer useful, and seldiomely even bother returning phone calls. Nor do they honor their commitments. They scold residents like school children almost weekly via email. Plenty of threats, and of course no follow through. The front gate doesn't latch...so much for security. This has been reported for months to management, as usual management is inept and has not fixed the problem, just gives more excuses. The required internet SUCKS, as does the required DirecTV and the 12 year old receivers. No gym, no credit for not having a gym, nor for the coffee we no longer get. The smell of urine continually permeates the halls. During the summer the pool deck averages 105 degrees. You can cool off in the 98 degree vat of chlorine they call a pool. During the winter there is NO SUN on the pool at all. Completely useless between Sept 21 and March 21. They keep saying they heat the pool but heating it to 60 degrees doesn't help much. Parking!!!! The boot company is making a fortune. I had a friend drop dinner off and failed to register his car since he was going to be 10 minutes... turned out he took 20 so he got booted. $90 fine.( signs are NOT clear that you must register, just a big "guest Parking" sign, and in much smaller lettering you're told to register your car, which is laborious and you must register with their name, phone number and email EACH TIME THEY VISIT. I got booted in a handicapped spot despite the fact I have parked there every day...one day the placard fell off the mirror, they pounced on it. I was just told in the garage by the booting company " go ahead, park in the handicapped spot again, we're coming for you "....witnessed by another friend who couldn't believe that just happened. At $90 per boot, BCW has found yet another revenue stream. TV/ Internet. The basic TV / Internet package is 50% more money that Xfinity's base package, though the internet speed ( when working) is 1/6th of Xfinity's. The directv equipment is 10-15 years old...and goes out at the first sign of a cloud. BCW has been "working on it" for over a year, nothing has changed,. If your hardware fails, you're out of business for a while as Optical Communites only comes once a week, and if he doesn't have the hardware you need, you're waiting another week for him to come back. 4. No salt water Pool, and the water is heavily chlorinated leaving people with very dry skin. read more

Boca City Walk Apartments - The usual state of security. - Apartments Near Me - Boca Raton, Florida

I've now lived here over 6 years now and the staff now is simply outstanding. Marianne is great and is consistently right there each and every time I need something done; Kat is super too and they're real examples of what hospitality is all about. I worked for Marriott for years and 'genuine concern' naturally was the goal - we have that here at BocaCityWalk. Also, both Ron and Danny are naturals in regards maintenance support; both are simply positive and easy to talk to every time. read more

Just moved from NJ to Boca Raton and found a rental at Boca City Walk prior to moving for my mother who also moved. From the start the management has been excellent. The response time for the answering service needs improvement, but once you speak to someone at the main office it's great. Domingo and Hasmik helped me with all of the arrangements prior to moving and were very responsive and friendly. Extra points for Hasmik as she is so on point with everything and never makes you feel like you are a bother or asking too many questions. She is truly excellent and easy to communicate with. The building has lived up to my expectations and my mom is very happy with her apartment and large balcony. The apartment was perfectly clean upon move in and everything is modern. It is very spacious for a 1 bedroom and has an excellent layout in my opinion. The hallways are very well kept as well. Maintenance has been wonderful. There was a small issue with the lighting and the refrigerator and it was fixed right away. Danny was very helpful to my mom from the start. Great team overall. Lastly, you can't beat the location. Trader Joe's across the street, Dunkin' Donuts on the corner and close proximity to restaurants is so convenient. Just moved from NJ to Boca Raton and found a rental at Boca City Walk prior to moving for my mother who also moved. From the start the management has been excellent. The response time for the answering service needs improvement, but once you speak to someone at the main office it's great. Domingo and Hasmik helped me with all of the arrangements prior to moving and were very responsive and friendly. Extra points for Hasmik as she is so on point with everything and never makes you feel like you are a bother or asking too many questions. She is truly excellent and easy to communicate with. The building has lived up to my expectations and my mom is very happy with her apartment and large balcony. The apartment was perfectly clean upon move in and everything is modern. It is very spacious for a 1 bedroom and has an excellent layout in my opinion. The hallways are very well kept as well. Maintenance has been wonderful. There was a small issue with the lighting and the refrigerator and it was fixed right away. Danny was very helpful to my mom from the start and Ronald is also excellent. Great team overall. Lastly, you can't beat the location. Trader Joe's across the street, Dunkin' Donuts on the corner and close proximity to restaurants is so convenient. The only con I can say I have is the cable package. There is a mandatory cable/WiFi package. Unfortunately we are not crazy about the channel line up, but this is minor. read more

Boca City Walk Apartments - View from the balcony - Apartments Near Me - Boca Raton, Florida

If you love insanely loud pool parties late into the night, loud people at the pool any time of the day or night, barking dogs, dogs at the pool, kids running in the hallways and the cracking sounds of people shooting pool at any time of the day or night, you'll love Boca City Walk. Be sure and ask management about past apartment burglaries and auto break-ins. Wait. Don't ask management. Ask someone who's lived there, if you can find them. read more

Super friendly and incredible staff. All my questions and concerns were dealt with very promptly. Gorgeous property in the middle of Boca Rotan. Big plus very sanitary amenities read more

The girls at the front are nice. The manager is not. She is so unprofessional and rude. Literally EVERY resident I've talked to has had an issue with her being extremely rude. I literally don't know how she still has her job. She is honestly the worst!! She has YELLED at residents and has full blown confrontations. Pets poop and pee everywhere. If you live on the first floor, you have to park on second (good luck finding a spot). Walls are very thin. Can hear upstairs people pee and everything. If you live on the inside by the pool (I did for a few months until I got them to move me) you will never get to relax in silence. Get used to screaming children, loud music and partying almost every night. Rules are not enforced. And instead of maybe hiring security, they hired a booting company to boot residents cars if they park on first floor, along with guests. People leave trash everywhere. If you have a complaint, be ready to get berated like you are the issue because you dared to complain. Internet is horrible. And you have no options. You can't even listen to music in the gym without the internet going out. Also, they keep the gym pretty hot (72). Most gyms recommend 70 and below (especially in Florida). For what you get, it is so not worth how expensive it is. Only good thing here is the maintenance. Danny and Ronald are awesome. read more

The parking situation is horrible. They boot your guests car at every opportunity and it's a $90 fine. I often can't park on my floor as there isn't enough spots and they only allow one parking pass per unit no matter how many bedrooms or people on the lease. read more

I wish I can give this place zero stars, very overpriced. Staff lies, and is very rude. Lived here for 8 months and from the beginning everything was huge let down. I highly advise that no one ever moves here, there are much better options. I will be back to post my full review at a later time but for now I would like to see this property lose their 3 star Yelp rating because they 100% do not deserve it. read more

Freezing Pool was supposed to be heated but never turned on, always dog waste in the hallway not cleaned up, trash piled up in the parking garage, tons of negative emails from management, if you have a question during the day the office is always locked, has gone down hill very fast. If you have a package being delivered to you; forget it that is not allowed you have to have it sent somewhere to then schedule a delivery with them. read more

I would never recommend anyone to rent at BCW. There are a large number of issues that you can avoid at a lot of nicer apartments in the area for the same price or much less. My unit had a MOLD issue - which they tried to blame me for based on my fan settings. Okay fine, but after the "fan settings" were fixed, I am still having humidity issues in my apartment. They don't know what's wrong and need to send in an AC company to see why the humidity (I have a tracker in my unit) shows as high all the time (literally, I have taken pictures of this showing as humid every day for at least 2 weeks). I would not have been as pissed about this had a ton of my stuff not gotten totally RUINED without them offering any compensation or kindness(!!) about the matter. The only person who has been very helpful is Danny from maintenance. Other cons include the cable/internet you HAVE to pay $100/month for however as many residents have stated never works. It constantly goes out - just yesterday I spent 1 hour rebooting my receiver. Also, if you have AT&T as a cell service provider - good luck, it's a total dead zone and you'll never have service. As other reviews mentioned, the walls are thin so you can definitely hear your neighbors peeing/flushing - super weird. I face the pool so I can always hear everything going on there + the constant pool games - great amenity but also annoying when you have to listen to people blaring techno on a Tuesday at 11am. Overall, I loved it here when I initially moved in but with the most recent issue and the way I was treated regarding the apartment humidity, I would never recommend living here. I'll update this review if anything changes with the situation or they rectify in it a professional, kind manner. read more

Fourth floor corridor smell dogs ,some of the dogs smell really bad.the unit above my unit exercising inside of their apartment,their weight hitting the floor give me head ache and pain in my ears.And the unit below ,complained about the noice how I open my main door and the door imy balcony.Every week they complained and I don't know how to please them.the employee are accommodating but the renter are nasty.I can't wait to get out of this apartment.Parris read more

We checked out 5 different building and Boca city walk was the best! Amber and the rest of the staff was very accommodating and answered every question we had thoroughly. Pool table and flat screen Tvs by the Infiniti pool is one of many great amenities. I will definitely recommend boca city walk to my friends and family. Thanks amber! Plus Starbucks coffee at all hours is huge. read more

Boca City Walk Apartments - Apartments Near Me - Boca Raton, Florida

Nice building with great amenities and the coffee in the lobby area would be a huge selling point however management does not maintain it properly and at least 5 times a month the coffee is not available whether it is because the machine is empty or needs to be cleaned. That is the type of amenity that is better off not even offered if you are not going to maintain it as every time it is not available it costs money to go next door to Dunkin Donuts. Other than the disappointment of the coffee, the property is beautiful, on the first floor the patios are large and the valet trash service is a great bonus. The pool area includes grills and a pool table along with couches and a full outdoor kitchen. Its a great place to hang out. Location is great with Trader Joe's across the street and Mizner Park within walking distance. If you aren't feeling like walking there is even a golf cart taxi service that picks up right in front of the building. (Free but they work for tips). I highly recommend Boca City Walk but do also recommend that you buy a coffee maker instead of relying on the Starbucks coffee in the lobby. You will save yourself some very frustrating mornings. read more

The management team is TERRIBLE! Only helpful and kind associates are Tammy and Brandon. The managers are unwelcoming, unhelpful and accusatory to good tenants. If you want locks on your doors that don't work, broken washers, told they dont have your files from Past management or ur car to be broken into on the 5th floor... this is the place for you... lol the location is great but the mangers here are terrible! read more

I spoke with Katja on the phone about setting up a tour. She was super friendly and very informative. I am currently deciding on location but look forward to seeing property soon! read more

Just moved in, so far so good! The staff has gone above and beyond to assist me thought the process. Special kudos to Tiffiny for making sure everything is taken cared of for me. It's been a great experience so far, highly recommend Boca City Walk, my new home. read more

This place looks good only on paper, in reality it's a broken doll house with aggressive social media campaigns to get reviews. You will pay $100 for a dial-up speed internet that gets disconnected every other hour and $25 for garbage collection service that doesn't really work. Your garbage can sit outside your apartment for days during weekdays and no service o. Management doesn't care as long as they can get a few ppl to leave positive reviews. There is no maintenance number to call. They tell you to open a ticket on their portal and wait and see when u come up in their queue no matter how urgent the problem is. The only positive is that maintenance ppl are actually helpful when they get to your ticket of course. read more

Amazing place, and amazing staff! Crystal, Hasmik, Brandon, Tammy, Danny, Ronald, and Rudy are extremely courteous and truly take pride in running this property. I moved in a couple of months ago, and it has definitely been the right choice for me. The building has a pool, a gym, party room, guest suite, and a gated garage. The location is excellent, and walking distance to all the bars, and restaurants in the area, plus the Mandarin Oriental will be completed across the street in just a couple of years, which will give us a choice of even more places to wine and dine. read more

Very helpful staff throughout the rental and move in processes! Special thanks to Brandon and Hasmik. Extremely patient answering questions and exploring rental availability options. Also was impressed with the quick response time for the maintenance requests we put in during move in. The apartments are beautiful, facilities well maintained and the location is outstanding! read more

Most people complain that it's not perfect! Well I would like to tell you my perspective of BCW..... When I walked into Their sales office 1 year ago I was greeted with respect and warmth. Management has changed and of course there is always an adjustment period. Speaking as one fiesty 74 year old, I can honestly say that they treat me as family and ALWAYS make sure that I'm alive and well. The staff on a daily basis take their job very seriously and will go above and beyond to accommodate. Thank you BCW for making this a "Happy Place" for us all. Rate: 10+ read more

Was looking forward to this place and going to lease but after all ive been informed of this place and the vibe of this place im going to look somewhere else. The positive reviews seem fake and scripted . Disappointed but i feel like i dodged a bullet so thank you for the real reviews read more

I've spent the last 2 months trying to get a solid answer on availability and pricing. I get a different answer depending on who I talk with, even on the same day. They say they will call me back but no one ever does, and they seem incredibly rude when I call. I've viewed several other properties in the area including the Mark, Camden 101ViaMizner, and have heard from them that BCW "may not be the place for me." they didn't have anything negative to say about other properties, but for some reason did about BCW. I now see the other reviews and would agree about the non-committed, sloppy, and uninformed management. If this is the experience I have trying to GET an apartment, I can't imagine the experience once I move in. No thanks. read more

We've lived at Boca City Walk for over 2 years and love it. We looked at almost every apartment building in East Boca and are so glad we ended up at the best one. All of the staff, Hasmik, Chris, Ronald, Danny, and Domingo are great to work with. We just upgraded to a larger apartment any they were very helpful. Would definitely recommend this building to anyone! read more

I don't know where to begin....Terrible building with very thin walls and poor ventilation system, my neighborhooboors smoked marijuana and smell always would got to my apartment. I contacted management so many times they done absolutely nothing about it. Cigarettes buds were always on my balcony.I could hear my neighbor using bathroom and flashing every single time just gross! . Zero stars! They have BBQ right next to the pool so good luck of opening your balcony doors and get some smoke instead of fresh air every night. Dogs piss and poop everywhere in the elevator and stairs.I moved in on July 20th 2017 lived there for one year just in night mare. I barely could get good night of sleep in there! I had to call cops in so many occasions to report noise disturbunce.Building doesn't have night security, people parties all night in the club house and pool area so you would NEVER get enough sleep there! I left my apartment in spot less conditions, contacted management probably 10 time regarding my security deposit, first they said it was sent to a wrong address, then it was sent to my new address but i haven't received its been since July 20th 2018 and still no deposit! I called e-mailed so many times, no one answers phone calls or emails. Construction cross the Federal hwy makes in tire building shakes!!! I will be contacting Florida Financial Services with this matter. Im in RE bussiness my self but never seen anything like it.I wouldn't recommend to live there to my WORSE enemy! SPARE YOUR SELF SOME MONEY AND NERVES AND GO SOMEWHERE ELSE... read more

My wife and I looked at a number of apartment properties in the Boca area but once we decided on an urban setting, it was no contest. Boca City Walk was just the right combination of location, amenities, design, and the right vibe to really suit our needs. The building is new, the apartments are well thought out and, without a doubt, best of all is the amazing staff. Amber, Harold, Eddie, Peter and Rudy could not have been more pleasant, more accommodating or more genuinely interested in our comfort and happiness from day one. They are professional, capable and effective so our entire move in process and all the little details were looked after with meticulous attention. It's as if whatever was on our minds was as important to them as it was to us. Exceptional professional service...how rare is that today? We have been here a week and we are happy, comfortable and so very pleased with our decision; a perfect winter retreat! read more

I toured this property and it was amazing! The decor is beautiful. The fitness center has everything I need to do a full workout. They have a club room for residents that is on the penthouse level and looks out to the City. Gorgeous! Everyone was so nice! And they have Starbucks coffee available anytime! I am sold!! read more

I came in interested in renting. Upon leaving, I found out I was lied to. I was told by the office they only had 2 rooms available in this specific layout, that I had to pay an additional $150 dollars for an additional parking spot, and that the promotion was one month free rent. I called back 3 times to confirm and no one called me back. I went a second time to find out that they had actually SIX rooms available and that we were not given the opportunity to view any others, that parking was only an additional $100 and that the promotion was one month and a half free rent. Today, I just received an email that the promotion is actually two months free rent. I have been lied to multiple times by multiple people and no one calls back. If you go and read reviews about this place on google, it says management is absolutely terrible and to not sign here. I have never lived here but just in that experience alone I am not signing with them and suggest everyone else does the same. read more

I have looked at many complexes but I would say this is the best one we have come across. The place is brand new & the apartments & grounds are beautiful. They have a parking garage & the complex looks secure. Harold & his staff could not be nicer & very helpful. The complex is within walking distance to many places. Your not on the beach but the complex is very close. It's a short bike ride & you can walk to the beach. It's a long walk but that's how you get your exercise. Many restaurants which are within walking distance. I did not rent an apartment here because I was looking for a seasonal rental only. The shortest lease is 7 months & my goal is to rent for a few months to see if I wanted to purchase a home in the Boca area. If things change I would definitely rent here at Boca City Walk! Come take a look & I think you would be impressed with the complex & staff. read more

called to inquire about an available apt and spoke with Marianne. very informative and helpful. looking forward to checking them out!

Awesome place! Location is superb, amenities are top notch, building and facilities are beautiful. Staff is great but still a little room for improvement in management of the facilities (i.e. coffee machine - should get a second one to avoid downtime during frequent maintenance repairs; universal remotes - should provide throughout gym, conference room, sky view lounge, lobby, pool lobby, etc. to facilitate use of tvs throughout premises without issues changing volume and channel settings). read more