I had a very disappointing experience with this tire shop in Boca Raton. I purchased 4 new tires here along with installation and alignment, and shortly after, my rear tires wore out extremely fast. When I returned, I was told the issue was due to alignment. That's concerning because the alignment service was performed at this same location. Instead of reviewing their previous work, they avoided responsibility and tried to charge me again for 2 new rear tires and installation. I am attaching the alignment report from their own equipment, which clearly shows the rear wheels were significantly out of alignment. This explains why both rear tires became completely bald, while the front tires--installed at the same time--still looked almost new. This is not normal tire wear and points directly to improper alignment or setup. The report shows major corrections were needed, raising serious concerns about how the original tire installation and wheel alignment were handled. Overall, this was an unprofessional experience with poor accountability. I chose this Boca Raton tire shop because of its location and a recommendation, but it ended up costing me more time and money. If you are looking for reliable tire installation, proper wheel alignment, and honest service, I would recommend going elsewhere. read more

Boca Tire and Auto - Firestone - Auto Repair Near Me - Boca Raton, Florida

exceptional service given thestate of today's business. The Front desk staff completely explained the process from diagnosis to the repair.. Setting shared expectation clearly lead me to a full understanding . this process relieves stress when any untimely difficukty arrises. Approval of parts and the actual repair went seamrmess but the process was the key to my referral. Upon picking up my car, owner Al and bill met and exceeded my expectations.. As a veteran, those who serve the public and do it with integrity0 deserve to be commended. Al, bill- staff. THANK You For YOUR SERVICE. read more

Ask for Al! He serviced my tires immediately and finished the job quickly. He was extremely kind, accommodating and helpful, made it a 10/10 experience! read more

Originally came here to fix a flat tire after being turned away by a few other places. They took the time to explain to me why they couldn't just patch it (too old, dry rot) which the other places couldn't be bothered to do. Returned to replace my remaining old tires and they fit me in without an appointment AND didn't try to upsell me more expensive tires, which I really appreciate. Hopefully that's it for 4-5 years, but I would try them out for repairs and oil changes based on my experience so far. read more

Al & Scott are solid up front honest hardworking, customer centric managers. I trusted them with my 2016 SRX & 2009 Escalade EXT which I had some major suspension work completed, and yes, it was expensive, but the work was done right and I feel treated fairly. Easy to stay and chill, comfortable waiting area. read more

I've trusted Al with service since 2008 in Boynton Beach and now with Scott in Boca. He has never sold us unnecessary things and frequently saved us money from Dealers when we kept vehicles beyond warranty. EVERYONE we refer to Al thanks us. I passed on Dealer FREE oil changes and preferred to keep our relationship with Al. Batteries, Tires, AC repairs, hoses and the like. Making customers not just sales. read more

CON -- they call themselves Firestone but they lack honesty. I called thinking I was actually speaking to Firestone. I needed one tire, but get 2 instead - 2 front tires. Salesman tried to tell me my back tires were bad, they were not. This place is decorated like a Firestone -- BUYER beware they really are not firestone just an affiliate. I would not go back there for they are not honest to say that they were operating as Firestone but are really Boca Tire and Auto. When they answer the phone they say FIRESTONE not Boca Tire and Auto DIshonest stay away read more

Perfect location and a great staff of guys! Put this place on your list of honest and dependable car repair guys! read more

See all

Boca Tire and Auto is the only place to go when you need THE BEST advice and service on all your vehicles. The staff is beyond knowledgeable and friendly too. This establishment is the only place in Boca Raton to trust your vehicle repairs and the safety of you and your family with. This is a true blessing to Boca. Thank you Boca Tire and Auto. read more

I wouldn't even give them a 1 star rating, I had gotten a car wash, and wanted to wipe my window down, and then see what tire tread I had left to see if I needed new tires, as I have been having traction issues in the rain, I pulled in and as I was wiping my windshield down not even 30 seconds after I got out of my vehicle in a parking space, some gentleman in a gray shirt started to yell at me from inside the shop and proceeded to walk up rather aggressively yelling at me I can't be doing that here to leave, he wouldn't even let me explain I was there to have them check my tires to see if they needed to be replaced, completely shocked at the treatment received there I wouldn't go there who knows how they treat your vehicle if that's how they treat a potential customer. read more

Rude and dishonest. Had purchase a extended/lifetime wheel alignment policy from this Firestone location (do not buy this type of extend policy) Called the night before to set up an appointment, spoke with Jeremy to scheduled an appt for a wheel alignment and explained that we had this policy from his store. He just said to bring it in at around 8 AM tomorrow no appointment needed. When I bought the car in the following day, spoke with Al who said he was the manager, I explained that we have the Firestone extended/life time warranty that was purchased from this store. His demeanor changed after this. First he said that we didn't purchased it from this store, told him my wife had the paperwork at home from this store. He then said that he cannot honor the policy because he was not a corporate Firestone and that he was actually Boca Tire and Auto. But I said your sign say Firestone and you're wearing a Firestone shirt and everything in the store say Firestone and we spoke with Jeremy last night and told him about the policy. He said the policy was from the previous owner and he cannot honor it as there is not a way to check in the system, again remined him about my conversation with Jeremy the night before and the policy sold from their Firestone location. Jeremy could have said that that on the phone and not waste my time from work. He just ignored that I say all that and basically told me to go away. This employee wasn't very nice as I was trying to have a conversation with him about how he can be a Firestone and not honor a Firestone policy, brought from this store/location. I told him that even as a franchise Firestone he still have to follow Corporate rules and policy, he stated that he did not and can do what he wanted as Boca Tire and Auto. Basically, he didn't want to honor a policy from his store or Firestone. When we purchase the policy it was told to us that we can go to "any" Firestone in the county and they will honor the policy. He didn't want to hear this and again say he was Boca Tire and Auto. I agree with other reviewers, the employees are rude and not helpful and when convenient this store is a "Firestone" tire and Service and when not convenient then they say "Boca Tire and Auto" and not Firestone, what dishonest and misleading way to do business. Agree with other reviews about their employees, rude, unhelpful and condescending as I was only trying to have a normal conversation about a Firestone policy from a Firestone store which I had purchased the policy from. read more

Came here for an oil change and they said I had a ton of problems with my car so I came back 1 week later for a quote. and When they gave it to me they told me they fixed my windshield wipers for free. Then I check the quote and all the parts they wanted to charge me for were TRIPLE the price of advanced auto parts. When I told them I'd like to bring in my own parts they said no. I told them I was gonna shop around and then they said they were gonna charge me 150 for fixing my windshield wipers if I didn't chose their service. Something I didn't ask them to do . Instead of making a scene I just paid them and left. Place is an absolute rip off do NOT come here these guys are thieves. read more

Always come here for my oil changes and other car issues since they opened up. Always greeted with a smile and a realistic time frame they can get the job done. Competitive prices and very trust worthy staff. read more

Boca Tire & Auto replaced the tires on my wife's Range Rover Sport & did an alignment on it afterwards. I couldn't be happier with the competitive price, quality of the work, attention to detail, cleanliness of the facility (all the tire changing & alignment equipment looks brand new & very well maintained) & the overall friendliness & helpfulness of the staff. A+ in my book & I'm not easy to please. This is where I'll be bringing all our vehicles for any future brake, wheel, tire, or general vehicle service. My entire experience really was fantastic & the location on the NW corner of Glades Rd & Federal Hwy in Boca Raton couldn't be more convenient. read more