Fantastic company...I am in the lending business and have worked with multiple appraisal…read morecompanies...this company is fantastic and I would highly recommend them (hence the 5 stars!). Great people!!

Don't ever use this guy, total ass. In my opinion, does not know what he is doing. Will totally…read moreundervalue your house. Will make mistakes on appraisal and won't call you back. Opinion. He was also very rude.

This guy gave us an appraisal on our home of $480,000. A 7-ear-older home across the street with an…read moreidentical floor plan (but with a 3-car garage and a finished basement) just sold and closes tomorrow for $725,000. I would say Joel is totally incompetent.

I wouldn't even give one star. Joel was extremely difficult to work with. We were told before we…read moreplaced an offer we would have certain things in the house that were taken. He also denied our appraiser which set back our closing date and financing. We were then homeless due to the sell of our own home and we're given no choice to move in except paying $15,000 in an escrow which we would lose if the closing didn't happen on the exact day. We offered the $15,000 and Joel told them not to take it, leaving us homeless with a handicapped child on a vent and many other medical devices. Joel didn't ask his clients the sellers about things we requested but made decisions for them before consulting with them. This made it super difficult to accomplish anything. He told us as buyers we weren't "appreciative" enough for the sellers although we offered full price on the home. We found working with him very stressful, difficult and I would never recommend using him as a real estate agent.

To start, their first appraisal of our home missed an entire floor and over 1000 sq for- keep in…read moremind it is a new build where they had blueprints. They then re-submitted the appraisal a second time still missing several hundred sq ft. The majority of the comparables they used were much smaller and didn't have yards, and ours does. They then notated over 11% in depreciation of home values on homes sold within the last month, when home values are rapidly increasing. Their mistakes cost us thousands of dollars and weeks of delays in closing on our home. Avoid working with Visser at all costs!

This was the most ridiculous appraisal I have ever seen! Disregarding any value that came in on the…read moreappraisal mind you. There were more errors and poor explanations and comps than I have ever seen. The square footage measurements were off by more than 400 sq ft. The floor plan (Diagram) of the home that was put on the appraisal was completely wrong in design and shape. Certain rooms were off by more than 4 feet in listed measurements. Deductions were made for quality of home design which was a model home with almost every possible upgrade, but quality was listed as standard and deductions were made with comps. No benefit was given for 9ft basement ceilings. No benefit was given for lot size despite it being one of the biggest lots in the entire neighborhood. Comps were used that are in a paseo and have no lot, yet no additions were given. Comps were used with 2 bedrooms instead of 3 and no changes were made. Comps were used where a finished basement of the exact same home design had a value of over 100K more on only 2200 sq ft of a basement. A Comp was used that had been listed on the market 3 times over the past year by the builder and did not sell for 10 months as a new construction home in a really hot market. Obviously no measurements were done. Obviously no thought or knowledge was used when I look at this appraisal. I will never use this company again!! Agents and Clients beware!!

I had them repair my ring, it was quick and they did a wonderful job! Very friendly and helpful…read morestaff

2nd UPDATE Following the owner's PM apology admitting they 'fell short' on transparency, I…read moreresponded to them to resolve the overcharge. Despite acknowledging their error, the owner has completely ignored my request for a partial refund and has offered zero remedy. It appears the apology was just lip service.