Booked an appointment for my fiance with Karen and it was such a waste of 125$. She started late,…read moreended early and was literally huffing and puffing during the session (not very relaxing for anyone) she also didn't use any pressure and it was obvious she must have had a long day because she was rushing and hardly applying any pressure which I had paid extra for. The gm Tim had called us after I placed a review and claimed he would get us another session but nothing ever came of that... just steer clear of this place and go to a private massage therapist instead. This chain just wants your money and doesn't give a damn if you leave feeling relaxed or refreshed. Would do zero stars if we could.

The worst customer service I've ever experienced. I booked two appointments for the same time: one…read morefor me and one for my husband for a special day for him. The morning of, Massage Envy called to cancel my husband's appointment. He was the whole reason we were even doing this. When I tried to call to cancel my appointment, I spent an hour getting transferred around and having no one pick up (someone must have been there to have called and cancelled my husband's appointment). When I finally did speak to someone, she said I was going to have to pay the cancellation fee even though they were the ones who cancelled one of the appointments. I understand having a cancellation fee policy, but this woman was rude and completely unhelpful. After she hung up on me, I started the whole process again of calling back. I finally got through to someone who took care of it after apparently the first woman talked to her. I had reservations about going to a chain like this in the first place, and this proves why. Terrible customer service and completely ruined the fun outing for my husband's day and took hours of my morning away.

Excellent massage! She goes the extra mile to ensure your…read moresatisfaction and comfort. This place is accommodating with flexible hours.

From the owner: Asian body work ,Hot stone massage, Aromatherapy, Reflexologyread more

I spent 45 mins with Linda and wished I had more time to spend with her. I went in expecting to…read morefeel better but I left feeling GREAT! I cant wait til my next visit. She is a healer and totally took her time on me. I have a hard time relaxing but she helped relax my mind body and soul.

I have to agree with the other review on BodySense. I'm the same way with a massage- tentative to…read moretry new places but I had a gift card I won at a silent auction. I too found it a little forward for her to ask that I fully undress. I normally leave my panties on and the therapists have always worked around this. But, also not being prudish I did as asked. I later regretted this. The massage started with 4 deep breaths where I felt extremely awkward. Then the tummy massage which I could have done without. The whole experience was terrible. I also wanted a deep tissue and not once did she find a kink and work it out like is normally done, and what I needed. Now to the really uncomfortable part that I hope by sharing keeps people away from this place. Normally a therapist is a little cautious when moving your limbs around and keeping the blanket in place as to keep a little modesty in the room. Not this lady. At the end I almost said something and walked out and regret now not doing so. I was laying on my stomach while she worked on my legs. My backside was completely uncovered while she had my leg in the air (while Im on my stomach) and rotating my foot. I know for a fact she had a good view of everything and couldnt help wonder if she was getting kicks out of this. I'm sorry- but it was just so terribly uncomfortable and odd. She was an older lady and I'd like to think not, but why on earth did she not cover my backside back up with the sheet?? Spend your money elsewhere. Stay away.

We have been going to Wellness Foot Spa since the days after Covid. We have never had a bad…read moremassage. We now request the same people as they bave become familiar with our body issues. Full body massage plus foot massage is reasonably priced; staff is always friendly and owner is a real gentleman. Language can be a barrier with some staff if you expect them to understand an entire English conversation. However, basic massage related words are totally understood. Hard, medium, soft or gentle is a good way to start. Hello and thank you don't hurt either. We now go every other week.

Love this place. Excellent service... took my pain away. Very relaxing. Faithful customer for over…read more6 yrs.

I had a great experience at Sanctuary Massage. The masseuse, Lindsey was professional,…read moreknowledgeable, and friendly. She sat down with me before the massage and clearly went over what I preferred and what to avoid. I appreciated the thoroughness. Lindsey knew exactly where the tight muscles, pressure points, and problem areas were on my back. She said she could tell by my posture. I have been to many different massage locations in the past, even massage therapy that took place for many months and Lindsey stands out as one of the best.

I have had spectacular massages here from both Stephanie (the owner) and Lindsey. Both are just…read moreamazingly gifted. I have had massages from many practitioners over the years, this place is the BEST. The whole atmosphere is indeed a "Sanctuary". If you are tense, stressed or have a physical issue I assure you it will be addressed and you will leave feeling SO much better. I HIGHLY recommend!

Clean, friendly atmosphere. Professional and lots of services like reiki, infrared sauna, hot…read morestones, couples massage, Swedish, and more.

From the owner: Bringing Parts Together as Wholeread more

So my 16-year old female friend had an extremely unsettling experience at this place…read more My friend went in for a sports massage and this is what she got for $70. (She had taken all of her clothes off when she got undressed initially and then felt uncomfortable with that and put back on her underwear!) INSTINCT! I think this was somewhat of a "freeze" moment bc she felt uncomfortable the whole time . The masseuse: -did not have her fill out a waiver -made her take out cash from an ATM right on premises- would not accept credit card -burped twice over her face -hawked 2 lugees into the sink during the massage -completely pulled her towel off of her body at least three times during the session -rubbed oil on her and moved it around for an hour (clearly not trained in massage therapy) -straddled her head for part of the "massage" (while she was facing down) -bent her legs up backwards, pulled her hair, twisted her legs, pinched her Achilles tendons, pounded on her back so hard that it hurt -came back into the room while my friend was dressing and asked for a $20 tip -let someone else enter the room during the massage

From the owner: Here at Spring Health Center we are a Luxury Asian Spa designed to help you reduce stress, relieve…read morebuild up chronic pain, and increase the overall quality of your life! We specialize in multiple affordable, customized treatments to meet the needs of a wide variety of clients in a peaceful setting! We are proud to be providing Authentic Asian Massage therapy services in our beloved community of Colonie, NY! Visit us today to experience the benefits and healing qualities that massage therapy can deliver. Whether you want to relinquish pain or simply relax, you don't need to look any further. Let us help you! Call us now to create your appointment, or feel free to walk in!

First time with Cathy and it was so relaxing (I had a 60 minute Swedish massage). I was a little…read moreskeptical of getting a massage with COVID but I felt everything was very clean- she even had an air purifier going the whole time. She was very professional and friendly. I didn't feel rushed. She also has a variety of body oils with essential oils you can choose from, which was nice. I felt comfortable and relaxed and I plan to book another appointment with her! Note- the pictures posted are old. She now has an addition on her home where she does the massages, but it's very nice

Best massage ever!! Cathy is fantastic at what she does, and she makes you feel so comfortable. I…read morehad the 60 min Swedish massage and asked her to focus on my neck, back, and shoulders. I carry stress in my shoulders and she worked out knots that had been bothering me for months. I haven't felt this relaxed in years! I will definitely be returning!

Everything went great. I got everything that I was looking for. There was fantastic service. Very…read moreknowledgeable and capable