Since they became L.A. Fitness, the place is not the same. There is a terrible mildew smell that…read morehits you when you enter. The trainers they use to have are gone and the new ones don't do that for of a job. I gained weight (he says it's muscle) but that's not my goal. I wasted my money with him. Then to renew the membership, it's too expensive. There are no classes. The hours are no longer 24 hours. And the equipment is broken more often than not. Why pay $49 a month if it's that bad? I won't be driving out of my way just to find a location more suitable, I'll just go to a gym closer to home that is $19 a month.

first time going to this gym. I got on 4 different treadmills 2 of them the tv screen didn't work…read morethe other on the incline didn't work. there were 3-4 other treadmills that had signs on it saying they were out of order. I went over to my go to machine at every gym, the rowing machine and the screen didn't work on that either. as I'm rowing I look on the floor and see a large roach like insect crawling near the machine and I just went home..... honestly I probably won't be back.

I had a frustrating experience at the Matteson Recreation Center with a front desk worker named…read moreLaura. My dad, who had a stroke, has a valid membership and we came so I could briefly record him working out for stroke survivor awareness, since he's building a platform to help others going through the same thing. I wasn't there to use the gym or any equipment, just to record him, but Laura refused to let me in and was very rude about it. I understand there are rules, but the lack of compassion and professionalism in that situation was really disappointing.

Deceptive practices. I was sold 4 personal training sessions for $77…read more I was told by Kay-Kay (general manage) that it was a winter storm deal to get people in the gym (regular value $288) and that LA fitness would absorb the difference. That it was no commitment, month to month if I wanted to the continue & rate would not change. I was also told that I would meet with my trainer (Marty, who was great btw) once a week for 4 sessions. That weeks 1-4 was body mechanics and basic strength training. if I choose to move forward it would be more nutrition and strength focuse etc... As we signed the contract she throughly pointed out to reassure me that there was no obligation. she highlighted that N/a was placed on term fee, N/a payments due. During my second session 2/13/26, Marty mentioned that I had a package to meet with him once a month. and he had to book this session ahead.. I told him that we were suppose to meet once a week from what Kay-Kay & I discussed. after the session, I talked to Kay Kay who was at first confused to why there was a misunderstanding, she pulled up the contact and explained that I had two sessions left and that I was PIF (paid in full).. She said she was going to honor what she told me and clear it up with Marty and give me a call. on 2/18/26 Marty texted again asking if I had upgraded to once a week package & again confused I replied that Kay Kay had yet to reach out and I'd follo up with her regarding said package. He texted back later that evening stating that he had spoke with the regional manager about the mix up and I was give two additional sessions. On 2/20/26 Marty texted and said tge Matteson location was closing and he wanted to get my sessions booked. I told him I had a minor injury and that I still needed to talk with kay Kay to clarify. On Monday 2/23/26 I called to speak to Kay Kay and was told she no longer works at that location and was directed to call Kirstin at the Chicago ridge location about training package... Kirstin was not available when I called. On Friday 2/27/26 I called Chicago Ridge and spoke with kirstin (who I believe is Kay kay) who said she could not cancel or make any changes and that it could only be done at my home gym (Matteson) I explained the situation about Kay Kay and what was sold to me.. she (Kirstin) directed my to 949-255-7200 la fitness customer service.. I spoke to Adonis, who quickly referred to my signed contract where it stated the monthly fee and agreement. that he could not go by "hearsay" just the contract and 50% buyout. I'm insulted at this point because why would make any of this up?? there was no $77 down or any sort of payment plan mentioned. I told him to cancel and that I did not agree with his verbage of "buyout" because that would imply my participation or knowledge of a "buyin"... he stated that he would need a card to charge the fee and I told him to charge the card on file because again I do not agree with any of these terms or contract that was probably altered after I signed... just tell me it's $75 per session... the bait and switch is diabolical... Adonis said he could not charge my card on file and I did not give him a card to charge so he said I woul be held to the terms of the contract. I hung up the phone and called Matteson back and Jake said he could not cancel and that I had to call Chicago ridge. I then call customer service back and spoke with Tido who said "like Adonis said, there is a buyout fee and he's not going back and forth with me about it" I told him I never agreed to any package or payment plan and that I would be writing reviews on the deceptive practices of LA Fitness on every consumer site. Buyer beware!!!

I really enjoy coming here. The place is clean and relaxing. And Cynthia is the best and…read morepassionate about what she does to help you accomplish your goals. After a few sessions I could see a difference.

From the owner: Our office specializes in tailor-made, results-driven beauty treatments (non-invasive and…read morenon-medical). Flawless Imports & More offers a variety of services and products to help you reach your weight loss goals in the best techniques and treatments such as laser lipo, ultrasonic cavitation, radio frequency/ skin tightening, wood therapy), etc. All treatments are designed to help enhance the curves you already have, or to tone up/ re-shape your body to your desire.

Bian yesterday for a cybersecurity industry event was fantastic. There is no other place like this…read more In the world. 5 record players and 100s of records. Sushi. Chicago riverfront patio deck. Members playing cards. This is a modern Union League Club plus East Bank Club, to another level. Staff was amazing!

Great destination in the city to get some peace and quiet or a great workout…read more Great concept of relaxation and wellness. Pilates, yoga, workout, treadmills, etc Steam room and cold plunge in the locker rooms are money. The food is the secret superhero here. Some great brunch and lunch items and it's absolutely delicious The sound room is awesome as well!

I had an appointment for a infrared sauna and colon hydrotherapy. I went there and was told they…read morewere unable to do colon hydrotherapy because the sewer was backed up. No one even called me to let me know this. I dove all the way out there and not a phone call to reschedule or anything. On top of that the ladies were unprofessional because they were taking personal calls. One was talking to someone like she was talking to her best friend on the phone and the other lady who after telling me about the sewer issue got on her phone also with a personal call. At that point I was done I was going to reschedule but after that disappointing situation I'm not bothering with her services. Her products are good but the customer service is trash. They offered a discount when as I was leaving but I don't even want any type of service from them at this point.

By far this has been the best colon hydrotherapy I've ever gotten. India was such a sweetheart and…read moreexplained everything to me in detail. She even checked on me while in the sauna and thank God she did because I needed more water lol. They provide you with flip flops, robe and a tote bag so you can easily move from room to room. Gonia did my colon hydrotherapy and I highly recommend her. She knows how to ease the tension that comes along with someone doing this procedure and will have you laughing the whole time. I must say she is the only one to insert the speculum with out me feeling uncomfortable and that's huge. They keep the lights dim, relaxing music and essential oils to create a calming atmosphere. If you're looking for a place to do your colon hydrotherapy with warm, inviting individuals and a calm atmosphere this is the place for you. I look forward to seeing you ladies again.

The staff was polite and helpful. The rooms were clean as well as the establishment. The only down…read moreside was that the pool was not in service at the time of my stay. Also, there was no complimentary internet as advertised. This was my first time staying at a Holiday Inn Express that did not have internet for there guests.

I throughly enjoyed our stay at Holiday Inn Express & Suites Chicago - Matteson, an IHG Hotel…read more(Matteson, IL) last weekend. I forgot some clothing items luckily Marshall's & Burlington was right across the way. Highly recommend you stay here if in the area. You'll be pleased. P.s. if you wake up late for breakfast, they extend the time 30-45 minutes. Thanks @ignitehospitalityservices @holidayinnchicagomatteson