I can't recommend this place enough! From the moment I walked in, I felt welcomed and relaxed. The…read morespace is clean, peaceful, and has such a calming atmosphere. My massage was absolutely amazing--one of the best I've ever had. Lala took the time to listen to my concerns and focused on the areas that needed the most attention. The pressure was perfect, and I left feeling completely refreshed, relaxed, and with less tension. If you're looking for a high-quality massage and exceptional customer service, this is the place to go. This is my go to place.

Lala did an amazing job! This was the best massage I've had! Will definitely be coming back.read more

Absolutely amazing massage! Professional, relaxing, and exactly what I needed. I left feeling…read morerefreshed, and completely relaxed. Highly recommend!

My wife went to this spa and came back very happy!…read more It saves me the trouble of doing finding time to do it myself The results are very good, relaxed wife is a relaxed life

I am a fan of Thai massage and have used many services over the years. This place is among the best…read moreI have gone to! The masseuse was able to tackle many of the stubborn knots on my back and effectively correct my posture! Will come back

I've had many Thai massages over the years in multiple cities I've lived in and also in Bangkok,…read morebut this place is my favorite of them all. I go to Kim and she is very strong and super skilled. Everyone is very nice, including her sister who works the front desk. I highly recommend this place.

Had an amazing deep tissue massage!! Today I got Michelle…read more She was fantastic. Previous times I've tried: Alice,Yoyo, Nancy, Jenny. All are fantastic. I've had one lymphatic drainage massage, one deep tissue and the rest have been regular massages. Kelly at the front desk is always greeting you with a smile. Highly recommend this massage place!

The massage itself was okay, but I was disappointed overall. I spent a lot of time reading reviews…read moreabout this place because I appreciated the honest feedback about the masseuses. Based on those reviews, I carefully selected the masseuse I thought would work best for my shoulder tension and knots. Unfortunately, I did not get the person I originally booked, and no one informed me of the change beforehand. The same thing happened to my friend as well. Additionally, during the check-in process, the front desk never gave me a card or questionnaire to fill out regarding the focus areas for my massage. Since this was both my friend's and my first experience here, I expected better communication and a more thorough process. Instead, the experience left me disappointed and a bit shaken. Another awkward part of the experience was the checkout process. At the end of the session, they wait for you at the front desk expecting a tip. Of course I planned to tip, but the pressure and expectation made the experience uncomfortable. One especially odd part of the Signature Massage was that the masseuse inserted her fingers into both of my ear canals without warning. I was completely caught off guard and really disliked that part of the service.

Came here on a whim Monday morning for the first time. My sleep has been awful and my body was…read morepaying the price so I was lucky to be able to walk in and immediately be seen by Nicole without an appointment. Nicole definitely knew what she was doing! I did the 60 min deep tissue. She was very strong and attentive. She immediately found all my knots and some tight spots I didn't even know about. She recommended next time to do 90min and that I would see the best therapeutic results with a massage every 2 weeks. I would come back again and see Nicole! I do wish there was less sound bleeding and maybe the ability to turn the lights down lower/music up a little, but otherwise I had a great experience.

The reviewers got it right on this one. Whoever recommended Mandy... THANK YOU! Mandy is absolutely…read moreamazing and I feel so relaxed and refreshed after my massage. She literally got every knot out of my body. I wish the rooms were a little more sound proof as I could hear phones ringing and people talking throughout my massage, which was not ideal, but overall I would still recommend this place!

I have been here at least 10 times with my husband. He does the 1 hour full foot massage and I do…read morethe first 30 foot massage sitting next to him and then go into private room for 30 minute full massage. $70 for the hour. It is a very nice relaxing experience. Great to go mid week during the day when they're not busy. Lisa did amazing job and got all the knots out of my neck. I've had Angela before and she is very good too. Great service and very friendly. Give you mints and water bottle at the end. I recommend this spa!

Do not recommend. Very uncomfortable experience. Did not feel relaxed at all and loud voices on…read moreother side of thin wall.

Book Tony. That's it. That's all. That's the review!!!…read more I typically visit every three months for an 80-minute hot stone massage and was previously seeing Gabe (unfortunately, he's no longer with Woodhouse). Gabe was fantastic--he always listened to my needs and paid extra attention to the areas that needed it most. This time, I was paired with Tony and OMG--he was amazing! You know a massage is good when you catch yourself snoring? That was me, LOL. Tony provided the perfect amount of pressure and, like Gabe, really listened to my concerns and focused on the areas I needed most. I left feeling completely relaxed and refreshed. Highly recommend!

I visited Woodhouse Spa Walnut Creek on Sunday, July 19, with a friend. I had a facial, and my…read morefriend had a massage that I had purchased as a birthday gift using an online gift card that I purchased in October of last year. Both the facial and the massage were enjoyable, and we were happy with the services we received. Unfortunately, the experience at the front desk completely overshadowed our visit. When we checked out, my friend was told she owed the full amount for her massage. I explained that I had purchased the online gift card in October of last year. The front desk immediately asked for the confirmation email. I explained that the purchase had been made months earlier, I no longer had the email readily available, and that when I called before our appointment, I had been told we did not need to bring the confirmation because they would be able to look it up. Instead of trying to help, I was told that wasn't how they handled gift cards and that they had no way to look it up. Rather than feeling supported, the interaction became unnecessarily uncomfortable and felt more like I was being questioned than assisted. The staff came across as rude, disorganized, and unprofessional, showing very little interest in finding a solution. Ironically, after insisting they couldn't look up the gift card, they eventually searched under my name, even though the gift card was for my friend, and found it. Then, after processing everything, they initially told my friend she still owed $100. When I said I would pay it, they responded, "Oh, sorry, correction, you actually have a $100 credit." That level of confusion only reinforced how disorganized the checkout process was. When it came time to pay for my facial, I was then asked, "Would you like to just do the customary 20%?" Rather than presenting tipping options or allowing me to decide for myself, the question felt presumptive and added to the uncomfortable experience. To top it all off, immediately after everything we had just gone through, we were asked if we'd like to rebook another massage. After the experience we had at the front desk, it felt completely tone deaf. There was no genuine apology or acknowledgment of the inconvenience. The treatments themselves were good, but customer service is an important part of the overall spa experience. Unfortunately, the disorganized, dismissive, and unprofessional interactions at the front desk overshadowed what should have been a relaxing day. I hope management takes this feedback seriously because the quality of customer service did not reflect the quality of the spa treatments.

Apple and Aya are life savers. I have been coming here for years, and I always leave feeling more…read morerelaxed, grounded, and a little bit taller. Highly recommend.

It was my time getting a massage here and it was amazing. Already want to schedule another one…read more Would highly recommend!