I booked an appointment online 2 weeks in advance, showed up 10 minutes early, and I guess they're…read moreclosed. I tried to call them and nobody picked up. I waited outside for 10 minutes then left. Not a good experience.

Came here for a Brazilian and was very pleasantly surprised. I had a groupon (this is how I like to…read moretry new places), but it didn't seem to affect the service I received at all. The owner is friendly and professional and doesn't make you feel uncomfortable at all. She is very competent, no stray hair (which is always the worst, because no one wants to deal with them themselves). The spa isn't as fancy as some other locations, but it is clean and fresh. The whole procedure is also very clean and sterile, which is always important. If you book repeat appointments, you get a discount, and everything is already so reasonably priced!

I have very sensitive skin, and whenever I get a pimple, even the slightest touch can make it red,…read moreinflamed, and leave a dark mark on my back. That's why finding someone who truly understands my skin has been so important. Ranata is exceptional at what she does. She is highly skilled, professional, and knows exactly how my skin reacts. Every treatment is done with great care, and the results have been consistently excellent. I completely trust her with my skin, and I'm incredibly grateful for her expertise. I'm always happy with the results and highly recommend her to anyone looking for a knowledgeable and professional skincare expert who genuinely cares about helping clients achieve healthy, beautiful skin.

Beware - I purchased the Oxygeneo Express Facial and it was a disappointment! They advertised this…read morefacial as 1.5 hr and including an infusion of nutrients. First, the facial did not last 1.5 hr. The Aesthetician arrived late and facial began late - no apology and no extension of time lost. Also, Aesthetician ended facial several minutes early. I believe I lost about 15 minutes. Also, I did not get an infusion of nutrients, instead, I was given a mask and told to keep it on until the next morning. The last 20 minutes of the facial was spent with the mask on and I left with the mask on. I was told that my skin will glow and be soft for a week - not true! I left the mask on until the next morning. In the morning, my skin was breaking out and did not feel smooth. I was able to calm my skin with Seaflora products that I use. I contacted the Owner, and she offered a 20% discount on another facial - Why would I want to return and have another bad experience!

I do not recommend this place, due to salon atmosphere, not a relaxing spa experience, high…read morepressure sales to buy skin care products and additional services, painful treatment, charging double (or more) to price compared to other places, ineffective treatment, rip off! Nightmare Experience! 1) Tempsure Envy offered was a total waste of money. I was told it would "love it" and "so relaxing" and cost would be $450 for face and neck, I asked if Rupal (the owner) if she could add under my arm. The treatment was not pleasant, at times too hot on my skin and I told her to stop. After treatment I was charged $650 plus $350 for under arm (I was shocked at price!!!) and pressured to get a package of 5 treatments and then get one free. I could not afford it, this was crazy. I told her I can't afford the package, she was insisting to charge 1/3, but finally relented and charged 1/4 package price. I regret allowing her to charge my credit card (but is was hopeful to see a big difference in my skin) When I saw no difference and complained, she reduced to under arm to $249. I texted and emailed my lack of satisfaction and her charges. Finally after 2 months she agreed to refund the unused package price. I wanted a total refund and I am considering taking Rupal to small claims court. I think the treatment did not do anything to improve my skin and was a waste of $899 plus tax! My skin was flushed for an hour afterward the Tempsure Envy treatment, but no noticeable results the next day. Did nothing for under arms, neck or eye area. I am really unhappy. Complete waste of money!!! I asked for a total refund and she admitted it doesn't work on all people. I sent her screen shots of Civello salon website, package price of $337.50 for neck and face, and $175 for an additional large area. She didn't offer to price match. Go to Civello if you want to try Tempsure Envy for skin tightening, they are offering 1/2 price right now of posted price packages. 2) I also made the mistake of going to Rupal for skin tag removal. Salon smells like Indian food, no soothing music, uncomfortable wobbly treatment table, and I ended up sitting in a chair instead. Skin tag removal was a nightmare, no local anesthetic used, she had a numbing cream she tried at first but then stopped using, admitting numbing cream is ineffective. Hot poking needle burning tags off, I was yelping and squirming in pain. I needed frequent time out and breathing hard to overcome the pain. Smell of burning skin. I Rupal gave me an estimate of $600 for neck, chest, under arm and eye lids. The treatment was painful and I had enough, not all we're removed as promised and (many tags later healed and bumps are still there because they were not fully removed) Make sure you get a written quote before Rupal starts, and don't allow her to charge per tag. After the first skin tag removal procedure, I returned to get the remaining removed under my arm. I also had a few misses around my neck. Rupal said I had lots of tiny ones on my back that should be removed before they get larger. So I endured another torture session with no numbing cream. The shock was the price! She first added up the extra tags and tried to charge me $1200! I was shocked and she reduced to $940 plus tax! Other medi-spas charge $150 - 300 for skin tag removal. Rupal charged me $600 + $940 plus tax! And tags were not completely removed, bumps and scars remain where she attempted to remove them. She took photos of my back, I asked her for the photos so I can see what she did, confirm how many tags there were, how big they were and why she charged me so much. After numerous requests, she still refuses to provide photos. I also asked her for detailed invoice and finally did get them emailed. I am really unhappy with the results, the experience, the charges. I am considering taking Rupal to small claims court. I feel she scammed me. She offered to remove any remaining skin tags for free, but honestly I am too scared to go back.

Rupal is careful to consider your skin care needs and offers suggestions in an informative and…read moreexperienced manner.

Five star because I have been to their Spadina and King location and theirQueen Street location and…read morethis Bloor Village location is the best!!!!! After discovering that Waxon was located in Bloor West via the Yelp APP I've never looked back Love this place--professional, quick and they always make you feel comfortable! Highly recommend the staff here. When you walk in you are greeted, offer you water while you wait and whether you need to use the bathroom before the appointment. When your technician is ready she will come and get you and walk you to your room and provide any guidance or answe any questions to get you sorted for your appointment. The one thing I did wish was some music which I noticed was absence during this appointment--but my technician was amazing so can't complain! I felt she was experience, understanding and very very nice! Especially at 10am in the morning! I highly rate this location--clean, experience and efficient! Thanks

The same day of my post, I had Chelsea call me back. While we had a bit of phone tag, I was…read morefinally about to get a hold of her. FYI - I called WaxOn back after Chelsea left me a voicemail and the same reception, who told me I didn't have an appointment, said that I actually had an appointment and acted as if she didn't even remember telling me that I didn't have one, basically saying "Oh, I don't know..." This same reception said Chelsea was unavailable but she'd let Chelsea know to call me back, except that she NEVER told Chelsea of my message. So, after a few hours I called back again and finally got a hold of Chelsea. She was pleasant and took the time to listen to what transpired. She offered what I believe was a sincere apology and a reasonable solution for future appointments. I appreciate all her efforts and would consider returning because of her. I would recommend being mindful about calling in and who you speak to. Based on my experience, it seems with the girl in the front - she's got nobody home.

I have purchased 3 laser hair removal service packages from Bellair (1 of which is ongoing) and I…read morehave always been very happy with the service/experience. Both front desk staff and technicians have always been helpful, knowledgeable, and very welcoming. Most importantly, I have been very pleased with my results. I initially started with one laser package and from those results gained the confidence to book additional packages/body areas. I enjoy going to my appointments and would highly recommend them to a friend!

Before booking anything here, look at the facts: Bellair Laser Clinic has an F rating with the…read moreBetter Business Bureau, 10 complaints in 3 years (including mine, which is processing), and is on Ontario's Consumer Beware List. I paid almost $1,600 for Dermamelan treatment on my back, chest, and stomach. I had no allergic reaction during the in‑clinic portion and confirmed my at‑home instructions carefully. A week later, my skin became painful, raw, and the top layer was visibly peeling. I sent photos to the clinic and was told this was "normal" and to continue my post care. It wasn't. My skin barrier was broken, and following their advice meant applying an acid product to open wounds. Within two days, I developed severe chemical burns across my back, chest, and neck. My skin is now scarred and significantly worse than before I ever contacted Bellair. It didn't end there. My in‑person assessment with Dr. Pugen was switched to virtual while I was already on my way, making it useless. As I cried through the appointment, he suggested laser treatment even though both my dermatologist and Bellair's own coordinator said it would be high‑risk for my skin type. Two follow‑up calls were scheduled; nobody called me either time and I had to call the clinic to make the appointments happen. The clinic also took very personal "before" photos of my bare chest and back, then later claimed they COULDN'T FIND THEM and they were never uploaded due to "wifi issues." They use iPads with internal storage, so this makes no sense. The violation of patient privacy is truly baffling. When I requested a refund from the director, Oscar Amar, he dragged it out for 19 days, insisted they "did nothing wrong," and eventually offered a partial refund of no specified amount. After everything, it was like a slap in the face. What happened to me here was NOT OKAY. Period. It was dangerous, negligent, and deeply unethical. Proceed with extreme caution. (my name is changed to protect my privacy)

Didn't even get to experience this place. I was never notified of their "no refund policy" it isn't…read morelisten on their website, like the receptionist said there was. I had done my transaction over the phone with a different receptionist. The second receptionist was extremely rude did not want to help she just said they would not do the refund (needed a refund due to skin and my dermatologist suggesting me not to laser for a while.) Reviews on yelp and Groupon can confirm that these people are down right rude and uncooperative (wish I had read them previous to my purchase.) Do not waste your time and energy here, I have not even received a treatment or have used a session and they're already giving me a hard time. PASS. Also I tried to make my review on google and it strangely says "no connection" coincidence? I think not. Anyways, my credit card company will be dealing with this issue from here on, if anyone else has had the same experience do not budge or let your money go to the drain! Continue to fight! This place should not be operating given, all these brutish reviews and complaints some reviews seem like a safety and hazard issue!!!

BUYER BEWARE! I purchased a laser hair removal package from Mint Laser in June, 2022. I had a…read moreconsultation with technician, Allison who informed me that it would be best to purchase a package of 4-6 treatments for approximately $1000. I was also informed that the package would be nonrefundable. I agreed and purchased the package. Some days later during the 1st procedure I was asked if any of the hair being lasered were blond or white! I informed her yes. She then informed me that laser would not work on white or blond hair. I was shocked and asked her why she did not inform me of this during the initial consultation and she replied that she didn't think the question was polite! However, it was polite to ask that very question during the 1st procedure!! After several days of feeling quite cheated I contacted Mint Laser to discuss the issue. I spoke to Alexandra, the owner who informed me that the package was non-refundable but I was welcome to use it for some other service. I informed her that I did not want any other service and because I was misled would prefer a refund. She hung up on me! I later wrote Mint laser looking for a favorable outcome however I never got one. Eventually, I filed a complaint with the Better Business Bureau who contacted Mint laser however their response was the same: she purchased a non-refundable package. I pointed out that this was not the reason why I was disputing the purchased but the fact that I was misled into purchasing a package that would not work for me. Eventually, Mint laser refused to respond to the BBB and therefore the case was closed. The case is now with Consumer Protection. Stay tuned.....

I got a coupon for 3 peelings from groupon so far i have had 2, the place is neat, beautiful and…read morehuge my medical therapist is very knowledgeable, professional and kind,,, gives me samples of their products and answer all my doubts i like how my face looks and feels and havegot a couple of compliments (: why no 5 stars- reception has scrwed my appointments a couple of times,,,

I saw a deal on Groupon for laser hair removal and decided to give it a shot! Usually, I'm very…read moreskeptical about hair removal deals but I called them and researched into the products and machine they use and they use the best one out there ! - LightSheer Duet :) I was very impressed by the level of professionalism I received. I even recommended two new clients to the business for laser hair removal and have recently tried out their chemical peels and I'm loving the results so far !! They usually have in store monthly specials which are a great deal ! For example, their current one is Unlimited Chemical Peels for a Year for $399 :) !! Definitely recommend it.

I love my first appointment with shahina, today was my first appointment and I was so nervous she…read moremade me feel so safe and welcomed. I look forward to all my other appointments.

I purchased a groupon here for laser hair removal for my under arms. Shahina made my first laser…read morehair removal experience pain free and worry free. She walked me through the care steps, and now that my sessions are all done, my hair is almost all gone. She uses the Soprano XL laser which I have learned is the most effective and pain free. The place is above a natural health store, but rest assured it is a professional business with new equipment and a sleek look upstairs. They also use a booking system that sends text and email reminders for appointments, which I found very useful.

Skin Vitality came through for me ! Channel is amazing…read morewith the sculptra procedure and the front receptionist went above and beyond to help me in a misunderstanding! I wish I could remember her name!

Leaving 2 stars because the staff are lovely. Today I went in for their promotion 20 units for…read more$87.00 and 10 for free. It was not until I was in intake that they made me aware that the 10 units were for the next visit. I understand that this has been an issue in the past now that I have looked at the reviews. Why didn't I look at them before book? Well I guess I trust and shame on me. They are great deceivers at this clinic. I am leaving pictures of the ad from Facebook page for the proof of their deception. Buyer beware. Thank you Sarah for the response. I'm sure that you're aware that if you "send a massage" which your social media post advertises you are sent to your 24 h hour business chat. Through correspondence there is NO mention of the 10 free units upon next appointment nor having to pay for 10 to receive the 10. Thank you for your time but you really need to update your business model so patients like me don't feel like they are being taken. Full stop.