I originally booked a half foot and half body massage, but I modified it and requested shoulder,…read moreneck, head, and foot instead of the usual back and foot combination, and they were very accommodating. It ended up being one of the most relaxing experiences. I had a bad headache that day, and Sasa focused on my head massage, which helped a lot. I felt so much better afterward. I will definitely come back and recommend this place. They don't speak much English, but they are very open and accommodating to your needs. Their prices are on the more affordable side, so I highly recommend tipping generously if you're happy with the service. They do ask you to pay first, but I let them know I would add the tip after the service, and they were completely okay with that. I didn't feel pressured to tip in advance at all. The place is clean and neat. see the pictures for reference.

The front desk staff ended up doing my massage, which was already unexpected. I had booked a…read moreone-hour foot massage, but instead she kept rubbing the same spot on my head over and over--it wasn't relaxing, it was actually irritating. When I looked up, I saw she was on her phone, texting, and only using one hand to absentmindedly rub my head without paying attention to what she was doing. I immediately called her out, and she didn't deny it--she just told me to wait for another massage therapist. This experience made it clear that this business does not prioritize or respect its customers.

fantastic deep tissue massage by Jennifer. I have been headache for a month and I felt fully relax…read moreafter the full hour massage

I've been here off and on. The last time did cupping was 4 years ago at this same place…read more I generally come here twice a year if not less. This time I specifically came cupping because I have some pain areas that is affecting my sleep. I just came back from a vacation from Asian which I felt is taking long time to recover physically. After the cupping procedure I did find they my shoulder , back and neck area was instantly relieve.. I will Update you all soon if I slept better .

Looking forward to the next visit, I am having a hard time recalling the staff name but I always…read morerecommend this place when a spa day conversation comes up. I had scheduled a reservation around closer to the evening, I definitely felt well cared for. It was funny when I was initially asked to circle the areas to focus on and I had circled the whole page, and with no questions it was understood and was provided with consistent service throughout the whole experience. You get to pick the amount of pressure being applied. They really do listen and try to understand what works when working with you.

excellent value for a $95/hour emergency massage. I had a knot in my shoulder that had been giving…read moreme headaches for days, and went in for a deep tissue massage with firm pressure. "Rose" gave me a very nice massage with deep work in my shoulders and other large muscles. Now I'm completely relaxed and my knot and headache are gone. Tip: ask to not be put in the far room, where the fan comes on directly above the massage bed.

Found this place while scrolling through Instagram noticed it was in a clean safe area so I had to…read morecome try. Very welcoming, spacious and friendly I've been twice now first time was the body massage I don't think they paid attention to the body areas that I filled out on the clipboard so the second time I got the foot massage and it's basically the same thing as paying for the body massage.. Only downfall is when it comes to giving tip. They never seem satisfied, even though I did tip a good amount.

I am confused how stars this place averages out to..... Four stars?!? Are you kidding me?? Looking…read moreat all the 1 star reviews including this review of a customer asking for the message therapist to stop and her refusing to listen, to the point the customer had to get up and stand up naked to yell at her to leave.... I'm appalled looked at these 1 stars.... and there are plenty..... Anyways, I will speak to my experience: I went here because I heard about it here and there. Will never return. The woman at the front desk was extremely rude and gruff, the place felt dirty, and massage itself sucked, didn't seem like she knew what she was doing, there was no presence, or attention. So, I did NOT tip (and I usually always tip because its a nice thing to do, especially if you really appreicate the services etc but I was upset by my experience and a massage is supposed to relax you).. when she was done, I got dressed, and start walking towards to the exit door and the message therapist accosts me "Why didn't you tip me?! I gave you a massage!?! Why no tip!?" I just shook my head and left. I will not return. They are rude, really poor interpersonal skills and have no skills in their craft.

i had such a great experience at kume spa. i originally booked the service through groupon and…read moreended up liking it so much that when i got out of there i immediately bought two more vouchers. i got a korean body scrub from tiffany and a deep massage from susan and both were amazinggg. my skin felt so soft afterward and the massage was exactly what i needed. for anyone who hasn't done a korean scrub before you will be booty butt azz nekkid for the scrub. i'm on the plus-size side and was a little nervous about the sauna or the bed but they made me feel comfortable the whole time. i also still had a bit of self tan on and felt kinda bad about staining anything, but they didn't make it awkward at all. i'm sure they deal with that way more often than we think. also shoutout to the woman at the front desk! she was so sweet and welcoming and made the whole experience even better. she explained their membership deal which sounds like a steal but i opted out for now. overall such a great experience and i'll definitely be coming back.

I gave it a 2nd chance because I was invited by a work friend for a foot massage. I thought - how…read morecan you mess up a foot massage? Right??? Well, I was so wrong! If I could give it a 0 star I would. Both experiences at KUME have been 100% terrible. I keep getting assigned unskilled massage people. They must have SOME skilled people, I assume, based on some of the reviews; however, they have just as many UNTRAINED people working there. They just seem to poke and push and punch without any skill in how to actually massage. No work on the muscles and ligaments or anything. Just an absolutely terrible experience. I mean - a nail salon could do a better foot massage. This place is too expensive to just be a "nail salon" massage. I could just go to a nail salon! Also - I noticed that there was an EXTREME difference between my massage and the ones that were happening across the room (it was a foot massage room with multiple chairs). So I could see that their massages were very different than mine. My friends seemed to have a masseuse who seemed to know what they were doing. In addition, this was supposed to be a FOOT massage, but most of the time was not even spent on the feet! Only about 10 minutes of the hour massage was on the feet. It was calf, shoulder (but only poking at me - not a real massage), etc. To make it worse, their hands were rough, so it felt like sandpaper on my skin, which was icky. Also, same as last time, the person did not speak ANY English, so I could not communicate anything (i.e. if the massage was too hard or if I needed adjustments). This experience was so bad that if I was not there with a friend, I would have gotten up and walked out. And for an $80 foot massage!! That's ridiculous. I could have gotten a pedicure for the same massage at half the price. I will definitely never come here again - even if it's with someone who wants to go (I'll wait at a coffee shop instead). They need to actually TRAIN their Massage therapists!!!! This should not be random to get a skilled person or not. And if they are student masseuses, that should be disclosed, which it is not. Unfortunately, there's not a lot of competition in the area - that seems to me to be the only explanation that they just don't do better!

This place is great. Very nice people. I had a medium pressure massage from an older lady with a…read morevery kind, calm presence.

Ok, here's a raw review for a DEEP TISSUE massage by a MALE massage therapist…read more I just left the this place. It's right on the outskirts of Oakland's Chinatown on a little gritty little street, but I didn't feel unsafe. The place its self is also gritty and not pretty. You need to pay up front and the rooms are bare boned with a curtain over each door for privacy. If you need spa music and mood lighting, you won't find it here, but if you're looking for a deep tissue massage that will leave you limp like a rag doll, this is the place! I specifically asked for a male massage therapist (masseur) and Ken was my massage therapist. I have extremely tight QL muscles that most massage therapists cannot or will not dig deep enough to find. It takes work digging into it. I showed Ken the sore spots and he IMMEDIATELY found it and worked on it for a good 30 minutes. It hurt, I'm not kidding, but it's the GOOD HURT you need to break up deep muscle adhesions. He used deep pressure throughout my body and found virtually every knot and adhesion. He did ask several times if the pressure was OK. He even found some on my scalp that I didn't know I had! The massage was incredible all around and I will absolutely be back for more massages!

I went in for an appointment right on time. The lady told me "5 minutes" for me to wait. The wait…read moretime ended up being close to 30 minutes - just lying down on the bed naked. She asked me for a payment BEFORE the service started. I paid for 60 minutes. After 45 minutes, she said she was done. I stated that she only did 45 minutes, but she kept claiming that she did 60 minutes. I let it go because there is no point of arguing with this type of store/person. Poor time management and deception. Never coming back.

We all need A quick foot massage I recommend Super Spa…read more Nice staff Walk ins welcome No but strong hands

Hana is a very talented, experienced massage therapist. She is really tuned in to her clients and…read moremakes every effort to make them comfortable and address their concerns. I would unreservedly recommend Hana.

Hana is a delightful, skilled masseuse who spends the time to understand exactly what you need, and…read moreto adjust your massage as it occurs to ensure the best experience. She keeps up to date on massage techniques and practices. I find her massages both therapeutic and relaxing. Her office is in a lovely older building and is very peaceful. I go as often as I can, and now my husband goes more than I do!

This place offers reflexology and a deep massage. Best of both I've ever experienced…read more If you are wanting a more gentle Swedish massage you can request a much lighter touch. But generally they provide a killer deep massage.

I booked a 1-hour foot and body combo online for $55. When I arrived, the employee confirmed I was…read morethere for the combo, then immediately pointed to a price sheet saying the service was actually $73 with a credit card or $69 with cash. I considered leaving because the price didn't match what was advertised online, but I decided to treat myself and went through with the appointment anyway. Unfortunately, the massage itself was just average and didn't stand out. What really left a bad impression was what happened afterward. As I was checking out, the employee stood at the front asking about a tip. I was honestly surprised. I had already paid significantly more than the advertised online price, and now I was being asked to tip on top of that. Businesses need to honor the prices they advertise or clearly update them online before customers book. Charging one price online and another price when the customer arrives is frustrating and misleading. The experience wasn't worth what I ended up paying.