Our air conditioning unit went out during a heat wave. When calling to set up the appointment the…read morerepresentative told me that she would put us on standby for the following morning & that the technician would call before coming. Rich, the technician called at 11:21AM, said he'd be there in approximately 20 minutes & arrived at11:45AM. He was pleasant, professional & after questioning us said it could be one of three problems. After inspecting the system he determined that it was a bad capacitor which he replaced. It was inexpensive & within a half hour he had our system repaired & producing glorious cold air! Rich remained pleasant throughout, kept us in the loop the whole time and was very efficient. We would highly recommend A-Comfort Service for all your HVAC needs.

Kyle answered our call almost immediately on a very hot evening. He explained the problem and…read moreaddressed it. We will request him going forward as well as purchase future systems from A Comfort.

The ac was flowing the day of my call to the business by a great, competent technician who…read moreexplained the problem clearly! We will be using this company for routine maintenance and any needs that arise in the future.

Wesley was our technician to replace the cellanoid in the humidifier of our heat pump. This was the…read morefirst time he had been our service technician and we were very impressed not only with his technical ability but also with his interpersonal skills. We would welcome him back any time. Thanks Wesley!

Dangerous and unethical - buyer beware. Furnaces have the potential to be lethal, find a real…read moreprofessional and keep your family safe. Admiral installed a brand new Lennox furnace without doing any sort of measurements to determine what size furnace would be safe for our home. Within the first two years, the furnace began leaking carbon monoxide -- the levels were too low to set off our CO alarms, but high enough to cause serious permanent damage to my family (including 3 young children). By the grace of angels we discovered the leak as it worsened in the last couple months and almost became fatal (confirmed by medical follow up). When Admiral came out to fix this, they guaranteed "with 100% certainty" that it was a cracked heat exchanger (which they later denied saying when it was convenient for them). They agreed (after an unprofessional argument) to replace the furnace (which was still under warranty) only with the exact same size furnace. Our home had shown all the symptoms of a furnace that was sized too large (a potential cause of a cracked heat exchanger in a new furnace), so we were scared to replace it with the same furnace without first making sure it was a safe size for our home. We asked Admiral about the sizing and partner Brian glanced up at our basement ceiling and said, "eh, looks ok." We asked them to do the measurements according the Lennox manufacturer recommendation for safety. Admiral strangely blatantly refused, stating they "will absolutely not be doing a load calculation." (Why??) Fast forward -- we had an actual expert come and do the load calculation and, lo and behold, Admiral had given us a furnace that was dangerously large for our home. Also strangely, the furnace manufacturer Lennox offered Admiral a check for $4000 to refund us for the death trap furnace they sold us, but Admiral refused this, too. The local Lennox rep Chris Vicari preferred to do nothing in regards to ensuring the safety of families with Lennox products, because his main concern was losing his commissions from Admiral. Throughout our experience with admiral, they never once showed concern for our family's health, never once apologized, never asked if we were okay or any other questions of concern about our serious health issues from this, spoke condescendingly and insulting while we were scared going through crisis, were difficult at every step as we tried to make sure our family was safe with basic industry standard safety requests, reminded us multiple times what a huge favor they were doing for us by doing the very bare minimum that they could get away with, and were perfectly content to leave us high and dry with permanently injured children. They truly didn't care. I will never understand why they refused to do the right thing and just measure properly when given the second chance to fix this and make sure we were safe. They really felt okay putting in the same dangerously oversized furnace in a home with my 3 children, without first making sure it would be safe. It baffles me. This is not a difficult calculation... it is standard in HVAC. I am in a completely different field and was able to do the load calculation myself without struggle.... I ended up with the same number that the pros ended up with. The owner acted like it was rocket science... while at the same time condescendingly pointing out repeatedly what an expert he was....... The owner Steve only believes that other men are worth his time and has zero empathy... insulting, arguing, and condescending our family the day after it was confirmed that I had nearly lost my life and that my children would now need follow up care for permanent injury... we were scared and in crisis and looking to him to make sure we were safe this time -- giving them the chance to make this right, after their original incident of lazy workmanship had led to this life altering situation (because, they're such "experts" that they don't need to bother with those pesky safety standards - they can just eye it, as they explained to me.)... he really said "funny I have been in HVAC for 30 years and you have been researching for 2 days", how heartless can a person get? (hey Steve, don't you know that no one does better research than a worried mother?? )... his son/partner Brian is a chip off the ol' block and acts like he knows everything, but is almost too incompetent to even have a conversation with. He's lucky his dad gave him a job because he'd have trouble elsewhere with his attitude. Carbon monoxide poisoning on a new furnace is not something that happens often, but it happens - these are NOT the kind of people you want anywhere near anything having to with your family's well-being. It's money and pride over everything for these guys, stay far, far away. Still waiting on that apology, Steve.... and in case it ever occurred to you to ask how any of us are doing health wise, the answer is - not well. But I know you won't bother to ask.

Beware! Poor installation and an oversized furnace caused a…read moreserious carbon dioxide leak in my daughter's home. I purchased the furnace but Steve liked to say he has never worked with me because it wasn't my house. 3 year old furnace. His reasoning is lame. His story is flawed and misleading because he likes to omit the truth. He also refused to refund me thousands of dollars, even though Lennox had offered to refund him payable to me. Never use Admiral. I recommend Wade Heating..better furnace..and the correct size. If you do use Admiral, make sure they do a load calculation and only purchase the correct size. He refuses to do a load calculation and will be happy to install an oversized furnace. Shop around..your family's life may depend on it.

Amazing company! They fixed my AC within 24 hours of a heat spell! The guy was super pleasant and…read morethere weren't any first time user fees. The price was very reasonable and I will recommend them to everyone! They travel up and down 79 frequently! Definitely recommend!!

I've found no company that can even compare! Work ethic, efficiency, respectful, quick and correct…read moreresults! And extremely fair pricing. I was referred to Macioce's about 10 years ago, and although I haven't had to use them often, when I do, I am completely comfortable knowing they will do only what is necessary and they will do it right. You just don't find this kind of service anymore.

We knew we had to replace our 35 year old AC and furnace, so we got 3 estimates. Ben came our for…read moreTriangle and was very professional, direct and easy to understand, and we decided to go with them and get a Lennox furnace and air conditioner. (A neighbor had given us a very good recommendation on Triangle too.) The furnace/AC were not inexpensive but were fairly priced in comparison. We were scheduled for installation just one day before a predicted 90+ heat wave and our job was supposed to take 2 days, Friday and Monday. But they said they would try to get it done in one day. And so they did. They sent out a small army of technicians/ workers to break down the old system and install the new, and they finished the job by about 5 pm on Friday. The AC works great, the crew was friendly, nice and knowledgable and very tidy. All in all, we are more than satisfied by the great work Triangle and its crew did for us and recommend them for your heating and cooling needs.

I highly recommend Triangle Air Conditioning!! Our A/C stopped blowing cold air and it wasn't…read morecooling down the house. Kevin came out and had our A/C up & running in less than an hour. He explained our issue and was very knowledgeable. No crazy sales tactics or upselling - I can't tell you how much I appreciate that!! I'm so happy I found these guys! I'll definitely be using them for all of my HVAC needs in the future!

Showed up for a quote On time within a day or two…read more Professional assessment of equipment . never followed up with quoted price. Never heard back from them.

we recently had an air conditioning issue! Heat index was 105 and the compressor stopped working in…read morethe middle of the night! Ugh! ok,so we called Tudi next morning at 6am. It was considered an "emergency " call. well, we are seniors and decided, ok, it's the July 4th holiday- we realize it's gonna cost us. Ok- the tec called at 7am. He was here by 8:15 am. His name was Josh. Great guy. Told us up front that this was going to cost more because it unfortunately happened on a holiday he was on call and-oh well-Anyway my purpose for this review is to give accolades to Josh! Great guy, great attitude! And it was blistering hot, not to mention he had many more calls to tend to after us! Thanks Josh! May call Tudi again for future needs. Hopefully not on a holiday- a little pricey. And yes the AC is working great!

I was a satisfied Metro customer for more that 10 years and could have easily written one of the…read morepositive reviews posted here. However, based on a recent DISTURBING experience with them, I am writing this review. MY EXPERIENCE Metro Heating is a company that installed my HVAC system over 10 years ago and has maintained it since then. Being a satisfied customer, I also had Metro service my boiler & radiator system. Upon hearing a disturbing noise from my boiler system, I called Metro to fix it. The problem was that I needed a new circulation pump. Their repairman, after calling Metro's office, gave me a cost to fix it of $1936.96. Being a bit shocked, I asked him what this cost was based on and what was the cost of the pump. He was unable to answer and simply said that $1936.96 was the number that the office gave him. Being fearful about the safety of the system and trusting in Metro (based on our long experience with their service), we reluctantly agreed to proceed. WHAT HAPPENED NEXT A few days later, Metro sent me an invoice detailing the $1936.96 as follows: Diagnostic fee - $99.00; Replaced Pump with Air Vent - $997.96; Drain and Fill Boiler - $840.00. I checked with Home Depot & Ace Hardware and found that the retail cost of the parts that Metro installed was only $213.95. Also, the repairman was at my house for only about 3 hours. Assuming a labor cost of $150 per hour (which is on the high side of what other companies charge), the TOTAL COST SHOULD BE AT MOST $762.95 - namely, $99 (diagnostic fee)+ $450 (labor cost for 3 hours) + $213.95 (retail cost of parts). THIS $762.95 IS IN STARK CONTRAST TO THE $1936.96 THAT Metro CHARGED ME! I wrote emails to Metro asking for an explanation and a refund based on an adjusted cost. The only explanation that I received back was that the $1936.96 came from a flat rate book. I subsequently reviewed the issue in a phone conversation with the Vice President of Metro who said that he would see what he could do. Despite follow-up emails that I sent, I never heard back from him and never got any response at all from Metro. Metro's web site says: "Customer Satisfaction Guaranteed". I WISH THAT Metro's CLAIM WAS TRUE!

We had a great experience with Metro. They were very prompt to reply. They came as promised, it was…read morea 2 day project. Jake and jack were the two installers of our new boiler. I would definitely call Metro for any heating needs.

As usual, excellent service from Kevin, one of the fine techs from your company. Of course I don't…read morewant to leave out Jen who is always a joy to talk wit. Tom

can not stress enough-do not use this company. after blowing up ac motor by one of their…read moretechnicians, both owner and daughter claimed they do not work on brand of unit. Clearly this was their error and were trying to back track and gas light. They also blocked my number. what type of company owner handles business in this manner? Not a reputable one. Take your business else where. they do not value nor respect their customers