They were prompt to come and assess the problem. They…read morecommunicated well and finished well.

Eagerly waiting for service agreement to be up and will never use again for anything EVER! First…read moreoff they tried to bill us before they even came and did any work and we originally agreed on a monthly service to which the informed us that we agreed to bi-monthly service and we never agreed to that, then since we informed them that we would not pay for services that wasn't preformed until the service was done our $60.00 monthly service turns out that it's a $104.00 so because we won't pay them before the did the work our fee went up $40.00 a service, total bill shit in my opinion.

Oh, how much I hate having to need a pest control company but how thankful I am that we found Perks…read moreWorX to help us! The tenant in the duplex I own saw evidence of rodents, and after my husband I couldn't get a handle on it, I sought out an exterminator. Perks WorX responded to my Request a Quote via Yelp, and we were able to schedule a time for them to come out within the following days. Come to find out, we weren't dealing with mice but with Norwegian rats (viking rats!!!!), and the exterminator also pointed us to a raccoon living in the attic (ew!!!). I hate that I know way more about both of these creatures than I did before, but I'm thankful that Perks WorX had such information to impart. Their prices were the best I found, and they were able to get our rat situation (again, ew!) under control, and we have a plan for the raccoon. I was also able to text them questions throughout the process. While I hope I don't have to call an exterminator again when another pest situation arises ... I'm glad I know of a great company to reach out to.

If you want an uncomplicated service, this is the company to use. They are doing a bat removal…read morefrom our attic. The inspection happened very fast. His explanation was very clear. Lots of pictures from the attic and roof was shown to us. Invoices arrived via email very fast. Easy to pay deposit online. What impressed me most was their communication!

They were fast and took care of our ant issue. Their service plan is affordable too. I have had…read moreservice in the past that had a smell for a day or two. This was zero scent.

Paid bill for $200 in early April, for our annual termite service. It is now June 29 and annual…read moreservice has still not been done. Called the office and was told they would do the service today.

We used their services to resolve a problem with an in-ground yellow jacket nest. Initially, Isaac…read moresprayed the area, and told me to wait a few weeks for the insects to die. My sister wanted a different result, so Isaac promptly came back out and removed the nest in his bee keeper's suit! Thank you IPM!

I needed a company that treated for bed bugs and IPM was the right business. Discussed fully the…read moreissue and how they were going to treat. Also 5 stars for timely response, bed coverings after treatment and how to proceed going forward. Pricey but you get what you pay for and you do not want the cheapest company when treating for bed bugs. Would highly recommend.

Terminix sends out rude and unprofessional door to door sales people to flood neighborhoods with…read morehigh pressure sales. I got into a shouting match with the idiot that came by my house who refused to show me the peddler's permit he's required to show by law and lied that he had permission from our HOA president (whose name he somehow knew). Good have the greatest pest control ever, but no way I'd ever buy from them given their deceitful sales practices.

Worst customer service and follow-through ever. The first agent dispatched to treat my home for…read moreinsects cancelled my appointment on a Friday and said he would be in touch with me first thing on Monday. By Monday afternoon, I reached out to him but he never responded. On Wed afternoon, I called the office and they scheduled a different agent for Thursday. That agent was a no-show. I called the office again and they said a manager would call me that afternoon or first thing Friday to sort things out and I never got a call. Terminix has lost a new customer.

Young guy who walked right past the "no soliciting" sign, going house to house, knocking on doors…read more Like every door to door salesman, refused to take a polite "no thanks" 3 or 4 times. Finally got a "NO!!!" and a door slam.

Canceling Aptive has been way harder than dealing with the ants…read more I've been a customer for several years and tried to cancel about a month ago. The agent told me my card was removed (it wasn't) and said I couldn't cancel yet because I was on auto-renew -- I was told to call back at the beginning of the year. So I did. And that's when the fun really started. I emailed the address they list for support -- turns out it's no longer monitored. I was told to send "written notice" to another email, which then replied that they don't handle cancellations. I was told to call instead... except live agents were out for the New Year holiday. All this while I'm getting texts about a future service appointment that I'm actively trying to cancel. Every path leads to a dead end. Email says call. Call says no one's available. Another email says they don't do cancellations. Meanwhile, service is still scheduled. If you're thinking about Aptive, just know that signing up is easy -- getting out is not. At this point, I'm honestly not sure who the bigger pest is: Aptive or the ants.

I had a huge mosquito problem and a friend suggested Mosquito Joe's of Southern Indiana…read more Immediately they returned my email and we set up an appointment right away. The day of my first treatment the service technician John called me to let me know he pwas on his way. When I met up with him he was extremely polite and professional and answered all my questions and concerns. The next evening I received a call from the owner Paul just to check to see if I had any questions or concerns. That impressed me, it was after 5:00 PM yet he still took the time to check to see if i needed anything. That's how you run and build a successful business. When the owner personally contacts you to make sure your getting what you've paid for. I look forward to continuing business for what i hope are many more summers to come.

Great service!! We've been using them for about 3 months now with no mosquito bites! It did rain a…read morelot last week when they came for the monthly spray and I was bitten several times this past Friday evening (only time anyone has been bitten in 3 months!). I emailed them that night around 9:30 and the owner came out the next day, on a Saturday, for a free spray! We have a creek with standing water at times so we do have a lot of bugs. This is a fantastic service for anyone with mosquitos!