The person answering the phone was very caring!! Got them to come out on a Saturday to change a…read morethermostat. Fast service with reasonable rate. Problem persisted and got same day service to assess and fix the real problem.....again a good price.

Wow was impressed with these guys! My upstairs AC unit bit the big one this summer. I called to get…read morea free quote. John showed up the very next day. He was friendly, polite and full of very helpful information (and drove a pretty cool truck). Did you know that a lot of the expensive, more well known system manufacturers have their own generic/off brand units with the same internal parts but different grade outer housings? I didn't. Good stuff. He even took the time to explain how our system worked and what likely happened. Later that same day I was presented a quote that contained 3 different units with an assortment of SEER ratings and prices. Here's the part where you can boo me... I didn't end up going with his company, even though they have an awesome reputation for professionalism and great service. It was simply a product choice and I went with a Carrier brand system. Based on my experience with them, I highly recommend you call them if you have any heating/AC needs!!

If you need HVAC help ASAP, call Bill Shuford Heating and Air. Next day service, showed up on time…read moreand made immediate repairs.. no shady deceptions, no "need an expensive part/need to order it". Nothing better than small local companies out-performing their much larger, corporate counterparts!

From the owner: There's a lot about indoor air quality that you might not know and certainly can't see. Up to 72…read moretrillion microscopic irritants, or allergens, find their way into your home every day. They include dust, pollen, pet hair and dander, dust mites, mildew, lint, fungus, most tobacco smoke, cooking grease and bacteria. Many of these particles are so small that your nose and throat can't filter them out, and they can get deep into your lungs. Breathe easier with American Standard's AccuClean air filtration system -- it removes 99.98% of particles and allergens from the air in your home. AccuClean is 100 times more effective than conventional 1" throw-away filters and ionic room appliances. Choosing an American Standard air conditioner or heat pump with an Energy Star logo is an important step to saving money on your utility bills--along with consuming less energy. What can you expect from a unit carrying the Energy Star logo? Air conditioners or heat pumps that have this symbol are at least 20 percent more efficient than the federal government's current efficiency standard. Purchasing an American Standard Heating & Air Conditioning unit with the Energy Star label ensures that you're getting the highest efficiency available. Be sure to ask your American Standard Heating & Air Conditioning dealer about local incentives that are offered by many utility companies and financial institutions for the purchase of Energy Star products.

I wouldn't even give this place one star. They will not return your calls at all. I've called the…read moreoffice with only the receptionist to tell me to call the technician. I would think that would be her job.

From the owner: Hopper Heating & Air offers some great heating and air conditioning services, heat pumps, furnace…read moremaintenance services, and more to those who are located in the Shelby, NC area. We are very proud to say that we have built a great reputation in this area for what we do and enjoy being able to continue making our customers happy. Our goal is to provide you with the best quality services at the best price possible.

Recurring problems with new installation, resulting in loss of air conditioning in part of house…read more They can't book a service call for four days!!! It's their job to remedy this problem and I can't get them here for a fix. I am really frustrated with this company and do not recommend!!!

We all know that if we don't maintain the things that we have they will turn to junk. Childers I…read morefound them polite, professional, and able to schedule a quick appointment. Thank you Childers, I look forward to our business relationship.

6/28/23 service We…read morehad a problem with our Crawlspace and we were referred by some friends. Great decision, The Crawlspace King was very knowledgeable and professional. They eliminated our problems and were in and out as promised. Highly recommend this company!

We built our dream home in 2020. It wasn't long after we moved in and established a beautiful yard…read morethat we had a couple of wet/soggy spots in the yard that would never dry up. We called The CrawlSpace King and they came right out and determined that the areas in the yard that were wet and damaged were due to the drain lines from the down spouts. The only viable solution was to extend the drain lines about 120' to the edge of the property line. The guys were amazing! They came out when they said they would, worked hard, and left the place clean. You could hardly tell they had been there once they replaced the existing sod!! I highly recommend The Crawlspace King and his crew! Whether it's your crawlspace or extending drain lines to get water away from the house and yard, they are the ones to call for quality work that increases your home's value! -Steve

For 16 years I have had nothing but good things to say about Shelby Heating and Air!! However,,,,…read moreToday, October 1st, my whole system has been down since September 9th. Yesterday, the technician pulled my wires through the wall and will require him to repull new wires through wall, and he said he would come back tomorrow with a helper to finish. However,,,, I call this morning and I'm told that I'm a work in, try to get to you this week. UNACCEPTABLE, I will post the entire story or situation next week if not fixed TODAY, 10/01/2025. UPDATE: SH&A showed up yesterday on 10/01/2025, and they have my system up and running again. Thank you SH&A for taking care of a long time customer!!!

DON'T TRUST THIS COMPANY. The technician will steal your money. He will not arrive on time, 2 hours…read morelate. He will overcharge you and pocket the rest.

Settle Heating and Air is an awesome company. They care about their customers and are always…read moreprompt. They do excellent work. If you need heating and air service call Settle Heating and Air for the best!!

Very prompt and professional with their work. David (owner) was on time to quote a replacement unit…read morealso was very reasonable. Installation was done in one day and professionally done. Please reach out to them for any service or new installation.

We called GSM to repair our AC unit. The technician replaced a $15.00 capacitor in the condenser…read morethen charged us $460. He told us not to install a filter in the hallway return duct. I would never recommend them to anyone in the future !!!

I received a call from one of the owners. He was not only apologetic and accepted responsibility,…read morebut he made it right! I will be utilizing their services in the future. I was very impressed with the tone and sincerety of the call.

Our Heat unit went out on the day before Christmas Eve, this company was very responsive to our…read moreneeds in the beginning. I had to call them back because the unit wasn't running correctly, upon inspection the tech stated that he was going to recommend replacing the unit, due to the age of the unit. and it was apparently losing Freon. He came back to the house and pressure tested the unit under the house and stated that there was a definite leak. He left a message, that they were going to replace the coil under the house. I asked them if they performed the same test to the outside unit, he informed me that he didn't and that this couldn't be done, so my question is how was it known that this was the only leak in the 19 year old system. I asked him if he told the home warranty company that it would require replacement, and he told me that the warranty company would make me pay for out of pocket modifications to the tune of possibly a $1,000.00 and possible more. I told the tech that I had platinum coverage and that the system shouldn't require modification that would even come close to this figure. I asked him if he had worked up that quote..... His response was no, then how do you know the price of the modifications? I spoke again to my warranty company and they advised that the tech or company told them that the system was checked inside and out and that this was there determination that it was the inside coil only that needed replacement..... Then you lied to me when you were asked if you pressure tested the system, you told me that it wasn't performed, but you tell the warranty company that it was. I don't appreciate being lied to, if what I asked of hi would have been done this wouldn't even be an issue right now, however I think this is the companies way of getting every Nickle and dime they can without having to replace the unit, which was the initial statement from the tech after checking the unit. I hate writing reviews on companies, I would prefer to leave good reviews for outstanding service, however, this time I won't because, I don't like being lied to. Bottom line, don't tell me that the unit needs to be replaced and then tell the warranty company a totally different story, this was just poor business, poor work ethic and bad practice. I don't even want to use them now, because I don't trust them. And before its said that I'm no AC tech, and they are. I have a relative that had advised me on this, and they are a certified AC tech. I didn't want them doing anything to the unit because I didn't want to mess up my warranty coverage, I also don't want to be charged several times for faulty issues from not performing the correct testing of the indoor as well as the outside unit. Way to go. I hope that nobody else has this experience, it hasn't been a pleasant one.

Jay at Precise Conditions has kept my 25+ years HVAC systems running well for years. He just…read morereplaced the fan/motor assembly in the upstairs unit on time and under budget. I can always count on Jay to deliver excellent service!