What a great experience. My partner and I placed a large catering order from this location via EZ Cater (as there were limited location options available for pickup) for a small event at our home and I'm glad that we did. We opted for Bojangles as my bf is a NC native and I thought it'd be a nice taste of home for our brunch. Ordering via EZ Cater was easy enough and they even send confirmations noting that the order was accepted and confirmed twice by the restaurant. I decided to pick up the order while my bf went to a meeting and ventured out to this seemingly deserted area in Smyrna lol. When I arrived, I let the team know that I was there for a large catering order and displayed my receipt. Lamont G. was the kind employee that greeted me and once I showed him the receipt, he was so confused as to what the heck I was talking about lol. He called someone on the phone and they were also confused and let me know that they did not receive the order from EZ Cater despite seeing my receipt and that it showed their correct location info. Lucky me, this team was phenomenal. They didn't turn me away but instead, Lamont quickly assured me that he would make it right and get his team on it right away. He apologized profusely and I let him know that his wonderful energy and dedication to making it right was all I needed. I took a seat in the dining room as I waited and Lamont even offered me a drink and a snack to hold me over. Let me also say, this location was covered in the cutest Valentine's Day decor! From ceiling decor and wall clings, to inflatable dinosaurs covered in hearts - too cute. Within about 20min, my food was being packaged up fresh from the oven/stove. Lamont even threw in a half gallon of tea, an extra tray of grits that was accidentally prepared and enough condiments for me to open my own restaurant, lol. He was even kind enough to carry everything out to my car, ensuring that the hungry pregnant lady wasn't doing heavy lifting. I appreciated that so much! When I got home I realized that we were missing the breakfast gravy ordered but beyond that, everything was exceptional. We had cajun filet biscuits, sausage biscuits, grits, eggs, bacon and mini bo-berry biscuits that came in the shape of hearts. Everything was absolutely delicious and our guests ate it all up. Despite a mix-up from the 3rd party in the ordering process, I'm so grateful to Lamont and the local Bojangles team for not only making it right, but serving up such a delicious experience. read more

This my to go breakfast when I don't make it myself. Their biscuits are always soft and hot. Always! Lol.. I know I'm saying breakfast but even around breakfast time you can still order yourself a 3 piece wings combo and keep it moving lol. Just saying.... the managers are always polite and very helpful thus creating a comfortable space to enjoy your hot breakfast. Whether it's the Cajun chicken biscuit with Cajun fries or bo-rounds or just a chicken and biscuit Combo you'll enjoy it. read more

Bojangles - Front counter - Southern Near Me - Atlanta, Georgia

See all

First thing you notice is the staff is super friendly which is refreshing at any establishment anymore. We were greeted promptly as they were cleaning mid-shift, also refreshing. The dining room was spotless and overall the restaurant smelled clean. We had our food in hand before we could even get drinks and it was scorching hot! I had the 2 piece chicken, spicy pintos and mac and cheese and the flavor was good and fresh. This location did not disappoint! read more

Bojangles - 2 piece meal with spicy pintos and Mac and cheese. - Southern Near Me - Atlanta, Georgia

Today I visited the Fulton Industrial location, store 001009. I received the worst customer service from Elizabeth "Liz" and the "acting manager" Constance. Snatching jelly out my hand, saying they are on a timer, insinuating me to hurry and get out of drive thru. When complaining to Constance, she smiled and said nothing as if it was a joke. These people have NO people skills or customer service and I hope it's addressed or I'll be taking the next step up. read more

Face masks and social distancing are a must. The store is clean, friendly employees, and fast paced here. The store also received an "A" for a well kept store. We're moving, so we purchased the movers some food. Glad they like Bojangles. :-) They enjoyed their lunch. read more

See all

Tried the chicken sandwich for the first time through the drive thru. It's was pretty good, a little thick and mine didn't have any sauce. They also charge you for sauces so I didn't add anything to the sandwich. Other than that, it was a normal Bojangles. The drive thru was pretty quick. read more

Bojangles - Drive through - Southern Near Me - Atlanta, Georgia

See all

We visited from Cali and this was the first place I wanted to visit! The country chicken biscuit with gravy is everything!! I wish Cali had these franchises out here! Staff was extremely polite! read more

Bojangles - Southern Near Me - Atlanta, Georgia

This is the best Bojangles! Service and food is the best. No one on the staff has an attitude and the food is always hot and fresh. They have the best biscuits! I live in Cobb but will make the drive to this location for quality food. Shout out to the owner, manager, and staff! Kudos for the excellent job! read more

Christina is rude and very unprofessional. I've witnessed her going off on other employees and I was in awe. If she's not dealing with her regulars it's a problem for anyone else. Please stop with this foolishness! My husband asked for a bowl of grits, her response was as if we asked to be served on the moon. Grits are over at 10! We're done! He didn't know they stopped serving at 10. It's not what you say but how you say it. Our services here are done!! read more

Bojangles - Southern Near Me - Atlanta, Georgia

We were the only ones really dinning in. This location is off a main busy road. The staff explain some items as we told them that some people in our party it was there first time. The food was hot when it came out. The over loaded is with fries. The kids in the party were happy with their meal. read more

Always a wait I ordered two sandwiches and every time they always tell me to pull up and wait always expecting at least 10 minute wait even when the drive-through isn't packed just annoying read more

this is the cleanest Bojangles (actually - fast food restuarant) I have ever been in, and their health score proves it. The people are always nice gift good service, and the food is always fresh and hot. This store has it right. read more

I used to be a fan of their grill chicken salad. Chicken is usually seasoned well placed on top of a bed of mixed greens including spinach. Today I ordered a salad and got it home to discover grilled chicken on top of a head of iceberg lettuce. No mixed greens just a bowl full of iceberg. I truly hope that this is not the new norm. If so, I definitely won't be returning for the salad. Customer service is hit or miss. My best experience is with the morning staff. Lady taking the drive thru orders is sweet and usually ensures the order is right and always asks if condiments are needed. GET RID OF THAT ICEBERG LETTUCE! read more

The food at this location is ALWAYS hot and fresh every single time I come !! The service is always good as well . 10/10 , I have no complaints . read more

Not morning people!! I got the mean mug from the manger and another female staff member this morning. How dare I ask if it's too late to order another biscuit at the window or ask for the strawberry jelly they forgot to put in my bag that I already asked for while ordering. I actually drove past Chick-fil-A (Home of the "My Pleasure ") to go here instead ‍ read more

I love Bojangles chicken and their Bo Berry biscuits but this is my second time visiting this location at 9am and they are out of grits! I specifically came here for grits on my way to my destination as it was convenient. How does a place who serves breakfast all day continue to be out of grits at 9am? I ended up getting Bo Rounds instead which were good but little greasy and just not what I wanted. The restaurant was clean on the inside. The restrooms were clean and the soap dispensers were filled. The staff was very friendly and fast paced. I didn't have to wait very long for my order at all. I had a coupon on my phone that I'd received using a survey app. The person who rang up my order had no problems taking the coupon as I have experienced this problem at other restaurant locations. I witnessed the manager on duty giving very clear instructions without being rude. She ensures that both employees and customers are taken care of and I can appreciate this! I am only giving this restaurant a 4 star rating due to this being my second visit and they don't have grits at 9am. Bo Rounds and a free Bo Berry biscuit it is! read more

Bojangles - Southern Near Me - Atlanta, Georgia

See all

This is my favorite bojangles. The food is always hot and delicious!! The staff is nice and the restaurant is clean. I stop in at least once a week. I like coming in and sitting by the window. Relaxing. read more

Idk who that girl is on the speaker at 2:30pm but I would come just to her greeting all over again. Never had such superb customer service just wow keep up the good work. I drove 20 mins and it was worth the drive I love this location & will only come here when I'm in the mood for crispy chicken read more

I brag on this particular Bojangles any chance I get and felt compelled to leave a review. I have never been and not gotten hot, fresh, food, no matter the time of day. There is also someone there during mornings most weekdays who has superior customer service for customers and is also very compassionate to her peers. This location also has a noticeably high health score, which just puts the icing on the cake. Definitely my go-to for breakfast, in particular, but the best all-around BoJangles in my opinion. read more

Bojangles Fulton Industrial is the worst! I ordered online and took my receipt just in case because it was my attempt at RETRYING this location due to consistent previous poor service. They were just as incompetent and rude as always. This time, the manager who says her name is Joy, was the one I talked with directly. Even though the online receipt states I can pick up "drive thru" she said they never allow drive thru for online orders. She said they "did not have" my order at all. I came inside and gave her my receipt. THEY SLOWLY PREPARED MY ORDER, NEVER OFFERED AND APOLOGY! When I addressed the non-apology with Joy, she said it wasn't their fault that they didn't have my order and as I walked away she YELLED "SORRY YOU HAD TO COME INSIDE." Joy's attitude is true to character of the previous reason I stopped going to this store and will never ever go back again! read more

Why does this rice have so much juice? I have never seen this. The associate said it means it's fresh. What am I missing?? Has the rice changed?? read more

Bojangles - Juicy rice??? ‍ - Southern Near Me - Atlanta, Georgia

Love their food. The service was excellent. They were very nice to us and even hooked us up with a free coke since it was our first time there. read more

Another one of those "We'll close 30-60 minutes early if we don't feel like taking any more orders" lo Update: Notice a Bojangles rep replied and asked me to reach out. Well I did, almost immediately after, and I got NO response. read more

I have mixed feelings at this Bojangles. We stopped here tonight on our way to the Braves game and the staff was friendly and helpful. However, when our order came out the chicken supremes were well overcooked and the fries were lukewarm. We walked to the counter and asked for fresh ones. Food sitting out this long shouldn't be served. And, it took about 10 minutes for our order to come out, even though the food was sitting there. Fortunately, they made a fresh batch of fries and chicken supremes and it tasted perfect, like Bojangles is suppose to taste. When this is the case, it's a great place to stop for a quick bite. read more

Bojangles - Southern Near Me - Atlanta, Georgia

See all

After slaving for more than 12 hours at work, pawpaw got Bojangles Chicken, 12 Bojangles dinner biscuits and 6 cinnamon blueberry rolls for the family's Christmas Eve dinner. Outside of re-heating the chicken breast and biscuits, dinner was outstanding, !!....and memorable. read more

Loved the food and the morning ladies here made the experience 100 times better! Made us feel very welcomed and their service was amazing! We're from Dallas and were very curious to try this place out, we do not regret it! read more

Stopped on the way to Sweetwater Creek. I'd never had Bojangles prior, but knew I had to try it because my friend specifically cut her trip in Atlanta short could grab some at the airport before her flight! The food was oily, greasy, and bland looking, but oh man, it was pretty darn tasty. I got the chicken Bo-biscuit and tried the Bo-tatoes, and texturally everything was subpar, but everything was seasoned well! The tots here are like a greasier hashbrown from McDonald's, but there's an extra light Cajun flavor to 'em. The chicken biscuit was salty, but pretty good for pre-hike fuel. Honestly, the real reason I'll be back to Bojangles is of how amusing I find the branding - Bo-biscuits, Bo-berries, Bo-tatoes...and the receipt wishes you a Bo-riffic day. Guess I'm a Bo-liever now..hahah ;-) read more

when I went for the first time I got a chicken sandwich with fries and younger siblings got kids meals. the chicken sandwich that I thought was normal chicken actually had a spicy coating UNDER the breading so you couldn't see it and there was no way to tell from what I could see, the chicken from the kids meals was very peppery and not good for kids, the fries were also VERY salty, and aside from the food the customer service was also bad wouldn't recommend especially for kids. read more

The service was awful. The guy taking our order couldn't hear us at all and then he messed up our order at the counter multiple times. He also had a negative attitude. Do not recommend. read more

I'm sick of this Bojangles'. There's always something small they do incorrectly, BUT it's always something infuriating like when you get home and see none of your sauce for your nuggets. Well this location specializes in that. I usually have issues out of the fries. Literally no seasoning and that's the main reason I go there. If they just so happen to have seasoning, it's likely because they're stale and are leftover fries that's been fried and seasoned 5x. Today I bought a 3 piece. Asked for all legs. The worker was rushing me through the drive. I get home and have 2 thighs and 1 leg. PISSED is an understatement. I'm over this Bojangles'. I've given them too many chances and it's ALWAYS something wrong. read more

There breakfast is ok. Nothing special about there breakfast menu. I think McDonald's has a better menu selection. My opinion

Nothing bad nothing great. Typical fast food visit. The line was pretty long at the time I went (a Thursday night). We had to pull up and wait for the bo-tato rounds but there was no hurry and it didn't take a crazy long time for them to bring them out. I'd return if I were on Fulton Indust. and wanting chicken. Otherwise, I wouldn't make any special trips here. The food is just mediocre. read more

I've been to a few different Bojangles but this is by far the best location. The employees here are so upbeat and friendly. I was having a bad night after work the other day but once we drove through and heard the sing-song voice coming from the speaker, my mood was instantly lifted. How can you be mad after hearing, "Welcome to Bojangles!!! It's Bo timeeeeee"? The food is good but the service is what makes this place 5 stars for me. read more

Bojangles - Southern Near Me - Atlanta, Georgia

Good food and good service. I really like the biscuits and gravy. It's my go to place for breakfast.

bojangles biscuits are horrible!!! they are so dry and hard. the sausage pattie is dry!! no, i won't be eating here anymore

I would rather starve than eat here... My experience at this location today was HORRIBLE!!! The cashier was polite however my meal was $9.17, I gave her $20. She didn't have any nickels, so I gave her 0.17. She called to the Mgr to let him know that her drawer may be short because of the additional money I gave her. Huh? How? After telling her to just give me $11.00. The guy fixing my order didn't know the difference between the part of chicken. He asked me which piece was a thigh. Another worker came from the back with a fresh batch of cinnamon rolls. Great! But then used her hand to place the old one on top of the new batch. Needless to say, I wont return. I was so looking forward to enjoying Bojangles chicken, since we don't have any where I live. Stay Away... You have be Warned! read more

Wow this is my first time here, their service is awesome and quick, I got the jumbo meal and received it in less than 20 min. Must try!!

I stopped by here this morning for breakfast, it was delicious!! I ordered these pastries called the Bo-Berry Biscuits.......WOW! These things are so good, I ate them first!!! They are really blueberry biscuits with a light sweet galze on top and they were only $1.49 for 2. Today breakfast made my day, need I say anymore! read more

Ohhhhhhhhh Bojangles... How I adore thee? When I'm not on my health kick and feel like indulging, I'm more than likely gonna end up at this spot at some point. I'm not a huge fan of the bone-in chicken (I prefer Popeyes) but the biscuit sandwiches are pretty darn solid and the fact they're served all day is a huge win. My staple dishes are the Cajun filet biscuit & sandwich, Botato rounds, and occasionally the seasoned fries. I'm also a fan of the cherry soda (when I'm actually in a soda mood) while a good friend of mine is a sucker for the Mac & cheese and fried pies. Even though it's a chain, if you're looking for decent fried chicken, sides, and breakfast biscuits with a homemade taste, this is the place to try. read more

If you want some chicken like grandma makes from the deep Cajun south , this is the spot. The staff was polite and the place is very clean. Order came out quick and I didn't have to ask for condiments , the asked they said I received ... Awesome. It is a tight squeeze if you are at this location , many shops and places to eat limited parking. Be careful or you'll have a fender bender. Other than that I don't have any other thing negative to say... Enjoyed my meal!!! read more