I have had Bojangles. But it was usually just quick drive through service. I am a sucker for customer service. I am a Marine/ Chevrolet Car salesman in the area. I had the best drive through service imaginable. Yes it was quick. But the drive through lady was had amazing charisma. She was not like most employees with tea stains or salty shirts. She was clean. friendly. and helping. She asked did I want to get a free bo-berry for a charity. I agreed not because of it was helping others(which is something i do often) But simply because she asked politely without pressure. I felt at easy. My food was made quickly. When I ate it i was in awww... My meal was hot and tender. No hard breads or burnt ham. It was awesome. In addition the sweet tea and dessert. This Bojangles up the street from my job has everything going great right now. Who ever the drive through girl that worked 3/12/2014 in the Chester Location deserves to be awarded. Signed One Completely Satisfied Customer -A.P. read more

The service at this bojangles has been bad a while.They even got a new staff and are still slow. They told me it would be a 15 min wait on wings and to wait in a parking spot and they would bring it out. 30 min went by and they still hadn't bought me my food I had to go inside and ask about it and when I did I had to wait another 5 min because they forgot about me read more

This Bojangles is the absolute worst I've ever been to. Where I live, I'm in and out of the line in less than 5 minutes. This place takes about 20 and then I don't even trust the food. They are constantly changing workers and nothing is ever consistent. Management needs to do better. A Shame read more

I ordered the BBQ pork sandwich with coleslaw and tea. The sandwich barely had any coleslaw, bbq was dry and the tea was not sweet. read more

Bojangles - Where is the coleslaw? - Breakfast & Brunch Near Me - Chester, Virginia

I barely older at Bojangles so I went in through drive through and explained what I wanted and he told me that they have supreme or a comb but I didn't know what that was so explained what I wanted because the few times I did older at bojangles and explained what I wanted they had got my older right so I explained to him again and he started yelling at me saying comb or supreme like I said I barely older here so I don't really know the menu by heart but he kept yelling and yelling the same thing over and over and then he yell what do you want comb or supreme I couldn't even talk anymore because he just kept on yelling and yelling at me the same thing over and over and like I say I barely older here like honestly I barely do I don't really know the menu like that but that's not a reason to yell at anyone no matter he didn't even try to explain that much to me he just kept yelling at me so I just left that place.The few time I try this place the food has been good but the customer service is really really horrible and I meant it it's horrible horrible. read more

Why would you serve something that looks so disgusting? Am I wrong to expect a biscuit that's not a 100 piece puzzle? Get your act together Bo or get outta town. You want 4 and 5 star ratings? Start with your presentation. read more

Bojangles - This is supposed to be a bacon, egg, and cheese biscuit. - Breakfast & Brunch Near Me - Chester, Virginia

Got food poisoning. Got food poisoning. Got food poisoning. Got food poisoning. Got food poisoning. Got food poisoning. Got food poisoning. Got food poisoning. Got food poisoning. Got food poisoning. Yelp requires minimum characters to post a review. I got food poisoning, that's it. Don't ever go to this location read more

ZERO, but it would not let me post without one star The customer service here is horrible. This is my second time at this store. Two separate occasions and both time service was poor. First time for breakfast went through drive thru and got home to find my biscuits were old and good was cold. This morning I was at store at 9am went through drive thru again. My coffee was cold and old stike 2. I advised the cashier that the coffee was cold and old and she offered to get me another cup and I advised I did not want to wait. She came back to her window and only handed me half my food and then proceeded to tell me they were waiting on 2 more sausage biscuits. At this point I am wondering why not give me all my food at the same time but I wait and she arrives back at the window with the rest of my food. As I am driving off I say I have them another try but I will not be back. She reopens her window. And says "say it to my face bitch" I stop back up to the window and by this time she has run to the back. I motioned one of the young men standing behind the line. He comes and I ask him to get his manager. The manager comes and immediately tells me the cashier told him I called her a bitch. I said that is incorrect sir while advising him that I am a Pastor and do not talk to people in that manner. He then told me that did not matter. I asked for a refund which he was gladly willing to give but I advised him I wanted an apology from the young lady first. She declined when he asked and I advised that she would apologize because that is not how you talk to a customer. She then half hearted apologized and I advised that it was unacceptable. The same way she was blazing bold to call me out of my name she could face me and apologize. She finally came to the window red in the face and formally apologized. I then advised her manager that she needed a corrective action because what she did was very dangerous and could have gotten her severely injured or am everyone in that store considering the pulse of the world presently. So please if it you can avoid this Bojangles it would be greatly appreciated. I kept my food and then called corporate when I got home to report this atrocious act. I spoke with April and she was so kind and apologetic for the company. I requested a call cak from some one in corporate let's see how that goes. read more

Messed up my order of just 3 biscuits while they weren't busy. Food went cold waiting for them to fix what I was missing. I will never eat here again and you shouldn't either. read more

Slow service and water leaking all over. Got wet while waiting in line and have water pooling on tables. At least three separate water leaks and water all over floors. Then waited an additional 15 minutes for food. read more

Bojangles - a table and chairs in a restaurant - Breakfast & Brunch Near Me - Chester, Virginia

Do NOT eat at the Chester, VA bojangles. Pretty sure it is purgatory. Walked in and was instantly hit with a sense of anguish and agony. Chicken was pretty good tho. read more

Went through the drive thru and order 2 chicken biscuits. They told me to pull forward and they would bring it out to me. I waited for 20 mins, until going inside to see what the problem was. My food had been there the whole time they just forgot. There were no other cars in line when I ordered and only two other people went through the drive thru the whole time I was there. How do you forget when you have nothing else to do? read more

What has happened to Bojangles' chicken recipe lately? Not just this location, but at least 3 locations locally that I have tried, the chicken has been incredibly salty. I'm talking mouth-puckering, blood pressure-raising salty. Yesterday I tried a chicken sandwich from this location. Mistake. The chicken patty was thin, dry, and (of course) salty. Thickness ranged between 1/8" and 1/4". It was like chicken jerky. read more

Bojangles - My chicken jerky sandwich - Breakfast & Brunch Near Me - Chester, Virginia

Its hard to drive by this place and not stop in... Inside is a few of my breakfast favorites, including country ham biscuits, sausage and gravy biscuits, and the pork chop biscuit was newly added to my favorites breakfast sandwich list. I always thought that this chain made the best chicken out of all fast food places while I lived in NC years ago. Not having Bojangle's where I live in NJ confirmed it. This location always have great workers to great you and take your order. This is my go-to spot for chicken and pinto beans. The customer service here is second to none... read more

See all

On a road trip thought we would stop. Get some food and go to the bathroom. Employee standing outside knocking on the door. I rolled down my window and asked when they open. She told me the lobby is closed but the drive thru was open. They hold people at the drive thru until they are done servicing the customer they have. It's wrong not to have a bathroom for customers and serve food. If this is covid related that is not going on anymore. This is very lazy. Come on Bojangles you need to do better. read more

I called to ask about what time they stop serving breakfast and the worker hung up. Very unprofessional no need to hang up.

I go to this location to replace orders that the Chester Rd location cannot get right. Brenda the manager is super nice. The food and customer service is way more professional than Chester Rd. They also give military discounts here. Thank again Brenda! read more

These dry ass burnt sausages. Why let people pay for food like this? And these employees with attitudes at the drive through...why?! read more

Bojangles - a hot dog and bacon on a bun - Breakfast & Brunch Near Me - Chester, Virginia

Bojangles in Chester i hardly received a handful of fries, wings were very small and when I tried to contact them no one answered the phone. Meal was very unsatisfactory. Was not worth the money that was paid. read more

Go anywhere else. Ordered fries. They were burnt and had random pieces of chicken in them. Is it too much to ask that you clean your oil once in a while? The woman serving us at the window had balls of fluff all over her shirt. I really don't want to eat your lint balls on top of the chicken pieces I didn't order with my fries thanks. The egg and cheese biscuit was burnt as well and really sloppily made to the point that it was inedible. The employees were more concerned about being on their cell phone and talking amongst themselves about what they were going to do at home rather than doing thier job. Do you guys not hire managers that can actually manage a crew to look decent and ensure they put out food that someone can actually eat? Do not eat here. You'll just end up throwing it out like we had to. read more

We were overcharged on our 4 piece supreme dinner box. It was supposed to be $7.29 for 4 piece and we had to pay $7.99. Only got 3 of the tenders anyways, small amount of fries, and the biscuit was raw in the center and very doughy. read more

Bojangles - Biscuit - Breakfast & Brunch Near Me - Chester, Virginia

See all

We just sat in the drive thru for an hour waiting on 6 biscuits. When we finally made it to the window another customer came walking up to the window yelling about how they had forgot about him and was never brought his order. They left out the gravy we asked for. read more

What has happened to the standards? The chicken tastes as if it is being refried or left under the heat lamp to long. It also has a mushy texture that is found in old chicken. The bo berry biscuits were so dry that we were unable to eat them. If you're going to patronize them take the time to check your order before you leave. This kind of service is unacceptable.. read more

Thank you all for wanting business at 9:03 pm on 10/13/20 when you close at 10:00 but willing to drop fresh chicken. Thank you, thank you for the excellent customer service! read more

I like my Bo's, of course being from NC, you're not surprised. I used to eat at the original location. For a quick snack, I like the Supremes Combo, w/cajun fries and sweet tea. Nobody does sweet tea like Bo's! read more

Me and my brother needed a quick snack before hopping on the road. I've been to other bojangles before and love their consistent quality product, this was no exception! Food was hot and service was good a great start to a great trip. read more

If I could give them a "no star" I would. Biscuits were hard. I asked for them to give me a different biscuit. The cashier brought me another one and it was hard so I asked for a refund for that particular biscuit. Mind you, I'm in drive thru. The manager came to the register at the window and while she was there, she started saying that I "the customer" was f***ing lying because she knew for a fact that the biscuits weren't hard because she just made them. Mind you, I can hear everything she is saying. I slung the bag that I had in the car with the other biscuit and asked for all of my money back. The manager "LaToy" or LaToya; still commences to tell the cashier that I was a liar. I asked for the GM number. The cashier brought me a photocopy of my receipt with the number on it. I called the number and voiced my complaint. I will NEVER visit that location ever again in life!!!! read more

Serious fried chicken and biscuits. This recently opened location had great food and service. read more

Bojangles - Breakfast & Brunch Near Me - Chester, Virginia

Closed at random times and when they are open they are out of so many items. The staff have terrible attitudes and there is always at minimum a 15 minute wait. read more

I give this Bojangles 5 stars for two reasons. First and most important to me it's really clean. Including the bathrooms. They were cleaning the seating area at 1pm. Every minute they had free they came back and kept cleaning. Second reason. Foods pretty good. And service was excellent. No complaints. read more

First I called to see if they had any deals currently running I was hung up on twice before I could even say hello. Now why I even went to the store after that I don't know. Only to be greeted in the drive-thru by a little girl I suppose hated her job. NEVER AGAIN I rather drive miles out of my way to a Popeye's!!!!!!! read more

We came to this bojangles at 7:27 PM. We sat for about 5 minutes and someone came out the backdoor and yelled to us that they were closed because the manager has been at work since 6am. Based on google, this location doesn't close until 10:00pm. 0/10 would NOT recommend read more

The first time I came through here the service was really fast and the staff was friendly. I came through the drive through again today and it was slower than usual and the girl taking the orders just really seemed like she didn't want to be there. The food is always hot and delicious. Their biscuits are huge but somehow fluffy and moist. Definitely worth a drive thru if you're looking for chicken and biscuits on the go. read more

I came into bojangles 2 days while my daughter was working only to see that she was the only one working at the front register.NO HELP and a LONG line of people. My daughter has never been the frustrated type her whole life and I could see the frustration in her eyes. It made me wanna go back there and help her. Customer complaining on waiting for their order but there was nothing she could do! I saw her call back stuff and not get it until she went to do it. This type of job is unacceptable. Later that day I told her she needed to find another job and she told me that she trying but wants to work at bojangles but wants someone to be up there helping her. My daughter has had anxiety and depression issues all her life and I would hate for her job to take the best of her! Absolutely unacceptable! read more

this is by far the worst bojangles ever. the workers are beyond rude. they make up their own rules. just 0/10 would never recommend! ive worked fast food and short order cooking for a long time and ive never witness anything like it. people who work at this store are the reason fast food workers dont get the respect they deserve! read more

Good Ole Bojangles- this location was good. Had nice biscuits and the chicken was juicy and crispy.

Love bojangles overall! Went through the drive thru the experience was fast and the person who took my order was the kindest person! I ordered just a kids meal for my son. The two piece tender meal. Everything came out wonderful. Only thing that was incorrect was we were given ranch instead of the bo sauce. It would've gotten a five star rating if it was 100 percent accurate. read more

The food is good fast food, IF they can get your order right. It seems any location has people that have issues getting orders for more than one person, filled correctly. read more

This was the worst Bojangles I have ever been to!! We sat in drive thru for over 15 minutes only to find out when we attempted to place our Order they were out of eggs!! Unacceptable on every level. I will not return here till new management and staff are in place. A miserable experience to say to least read more

GROSS. My chicken tenders tasted Old and my biscuit was as hard as a hockey puck. Y'all need to get it together.