I come to this location almost daily for my green tea. Clean inside with lots of room and friendly staff. One thing that turns me off about this location is the fact that they always seem to have a charity at the front that only accepts credit cards and tries to stop me to talk while I'm working. Been a few times I haven't stopped and went to colonial heights location on the way home just for that reason. read more

Worst Panera ever. It took 8 minutes till someone waited on me. And 15 minutes till my soup and salad was done. Worst service ever! No avocado, so couldn't get Goddess Salad... no asian dressing for asian salad. read more

Panera is great for healthy food options. Sip club drinks are delicious (especially when having the option of getting multiple through out the day)! Convenient location and ordering ahead is very helpful! read more

Panera Bread - Strawberry Basil drink - Sandwiches Near Me - Chester, Virginia

Stopped in our our drive from North Carolina to Northern Virginia. We prefer Panera to typical fast food because they have more health-conscious offerings. We both got salads and sat by the fireplace. Food was fine although, as others have mentioned, the dining area wasn't necessarily the cleanest that we've seen. No major complaints, though. We'd stop in at this or other Paneras again. read more

Panera Bread - Sandwiches Near Me - Chester, Virginia

Always runs out of popular bagels before the lunch hour. 3 days in a row this has occurred. If you sell out everyday, common sense should tell you that you not making enough daily. Embarrassing. read more

Panera is typically my go to place when I'm traveling for work. Yesterday I was disappointed on multiple levels. I ordered a bowl of chicken noodle soup with an apple and had a water and I was charged 9+ dollars. when I received the bowl of soup it was half full. Going forward you may consider getting smaller bowls if this is going to be a normal portion. Also, to note the bathroom was in very poor condition. You may look into getting a better vanity/sink as this one was almost falling off the wall. read more

Panera is good if you like the pastries they are also very very expensive. My favorite are the salads as I am gluten free food person for the most part read more

Service was quick. There is your name on a screen and you can easily know when it is ready Ambiance is family like. Price is good. Took the spicy chicken sandwich. Comments: sauce is too much creamy, too much bitter taste. Felt a bit nauseous. Would be good to offer other stuffs than chips, apple or baguette as side choice. For example a bakery would be good : Cookie :) read more

I was at this location today (12/28/25) around 4:00. It was not very busy inside the location at this time. I used the kiosk to order 1 cinnamon bagel with cream cheese to eat inside and then a half dozen of the cinnamon bagels to take home to my family for the work week ahead. I paid for my 7 bagels and walked over to the waiting area. As I am waiting I notice a young female worker head over the bagel area and I can hear her inside a bag and I figure she's loading my bagels into a bag to go. Once she is done she walks over to the counter where you pick up items and tells another young female employee that they were 6 bagels. The other female employee states " six bagels" "who orders 6 bagels" "I wish I was big enough to buy 6 bagels". She then calls my names as I am standing right at the counter and heard the entire ordeal. I look in the bag and notice my cream cheese and bagels are just tossed into the bag. I take the bag up to the counter where I believe I spoke to a manager ( I could not read her name tag so I am not certain) and asked for another bagging situation. She stated they usually put the bagels in a smaller bag to make it easier for people to keep them longer. I take that bag and put my bagels into that bag as well as my cream cheese. I neglected to count my bagels as I was simply in a rush to leave and get out of the establishment before someone insulted me or my purchase again. Once in the car I had a friend count my items because I really started to think and I only had 6 bagels. I paid for 7 and only received the half dozen. This is unacceptable behavior from staff. If you are going to hire young people to work at least make sure they are professional to customers, can count, can bag things according to policy and can read because there was clearly a disconnect somewhere at this location. I am not sure what type of operation the manager, Jessica Lugo, is running but it's not one of any sort of decency. read more

This Panera is the worst of all. I went to the restaurant on 11/22/25 and literally ordered my food A la carte and the young lady I will not put her name out there ON #1457147 with each item you are entitled to a side. I didn't get my side. I just tried to make a BBB complaint and unfortunately this business is not BBB accredited which tells me why they don't mind messing up your order. I kept the receipt this time because I was going to file a BBB complaint. This particular store drive through and in store either they don't have an item or they mess up your order. Don't go here. This food is paid for but yet every time they mess up your order and get mad if you catch it! read more

The restaurant was dirty. Tables were dirty. I ordered a tuna sandwich with was over 9$. There was more lettuce than tuna. I threw out most of it because the tuna was mostly mayonnaise and was horrible. read more

Fast service and good food. Ordered my favorites from the kiosk. Relaxed while eating my breakfast.

I had lunch at this restaurant and ordered the lunch special bowl of soup and Caesar salad. My friend ordered a different a soup and different salad. The soup was thin and dull. Chunky soup from a can would have been better tasting. The salad was a very average to poor version of Caesar salad. My friend had the same experience with her choices. Our server was ok- never asked if I'd like a refill on my drink nor did he come to ask how we were doing. I believe he was stretched too thin because he was otherwise very pleasant- which was why I have 2 stars instead of one. read more

I went to Panera Wednesday, It was absolutely amazing! A nice young gentleman named Jayson took my order, he was extremely kind. I got a Pick Two, a Mango Smoothie, and brownie to top it off! This nice pretty girl name Hailey was making my food, she was extremely hard working and very good at her job! I was given a buzzer thing and sat down, and patiently waited for my food. When I was given my food I was in heaven! This food was absolutely delicious!! Did i mention the prices were very reasonable, I was be visiting again! read more

These idiots always give you the wrong order so they can take your food home when you leave and find out that they are clowns uneducated morons who can't get the simplest thing right hope this place doesn't pay them much .. and they ask for z tip at the end???? If you go to this clown show make sure to check the order before you leave it will be wrong but at least you can get your money back or try again but I'm sure it will be wrong again read more

Panera has become expensive, and the salads have shrunk. But there are some meals I keep coming back for. Macaroni and cheese is so good. I also like the sandwiches. I often get a half cup of soup--broccoli and cheese is my favorite--and a half turkey sandwich. It's counter service, which is nice; you can eat in it or grab it to go. It's a comfortable place to go alone if you need a working lunch, have a small business meeting with a friend, or want to dine casually. I wish they had more sides to choose from beside bread, chips, or an apple. read more

Got the grilled cheese with the jalapeño sauce. It was really good. Not too spicy just a little kick. Lots of cheese and the bread was so good. Did an order ahead drive through. read more

I ordered a Mediterranean bowl with chicken. The food was ready fast and the staff was friendly. The food was as expected and good. The temperature inside is pretty cold, but it's 95 outside right now, so I'm not complaining. Good experience overall. read more

Panera Bread - Mediterranean bowl with chicken. - Sandwiches Near Me - Chester, Virginia

worst service ever. When ordering online, order is often late. must check the order as they forgot to add cream cheese twice. if there was another bagel place in Chester, I would not use Panera. read more

I ordered a baker's dozen of bagels and coffee for the custodial staff at my school. The order was placed online yesterday. I included a note that asked for paper products, creamer, sweeteners, etc. to be included with the order. I arrived this morning at 6:55 a.m. and used the app to indicate that I had arrived. Two big bags were delivered to my car by a very friendly employee who told me that I had erroneously chosen two small cream cheeses instead of the tubs (which she assumed I needed for the amount of bagels I'd ordered). She was nice enough to take my card, go back into the restaurant, and complete the transaction for me. When I got to school, I had an abundance of paper plates, coffee cups, stirring sticks, forks, knives, napkins, and everything else I needed to show my appreciation for our hard working custodians. Thank you so much, Panera. I was very impressed with this transaction from start to finish. read more

I've always had good experiences here! The employees are very friendly, the food is decent, and the restaurant is always clean. Today!! What in the ___ Panera?! See pictures! I got the Pick 2 like I always do. I got a Goddess Cob Chicken Salad with soup. This evening I decided to ask for an extra dressing. The first container was full. The second container had four to five drops of dressing. I'm not exaggerating! THEN as I was eating I nearly vomited, because I had a hard as a rock piece that turned out to be the stalk of the cabbage. The part no one eats! WTH Panera?! I'm hoping the next time I go back (I will because I've had good experiences there before, and I'll give them another chance.) you all will do better. read more

Panera Bread - I had a hard as a rock piece that turned out to be the stalk of the cabbage. The part no one eats! - Sandwiches Near Me - Chester, Virginia

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I used to enjoy Panera. And every time I eat it now. I promise myself that this will be the last time I ever set foot in their store. And then someone (who clearly wants me to rethink our friendship) gives me a giftcard. Maybe next time I will remind myself of this review and regift the giftcard to someone whom I want to passively end a friendship with. (Note to self...) On to the review... We just moved here so this is my first time going to this location. With a name like Panera BREAD, it really is all in the title that you will be getting nothing but bread. I ordered a steak sandwich and it is about 80% bread. Is it good bread? Yes. Is it a steak sandwich when it has the tiniest slivers of steak, a small slice of cheese, and so little red onion you can't even taste it (and onion is usually detectable tiny amounts from a mile away)? No. It is a loaf of bread. A $10 loaf of bread. I also ordered a bear claw and it tasted like nothing. Because they didn't put it in the bag. Which is on me. Even though I was in a hurry, which is why I ordered RAPID pickup, and he told me that my order was all ready to go on the shelf, sitting out where anyone could walk up and grab it, (I peeked, but they really do give you a ton of napkins in the to-go bags, so that is a plus!) It is doubly funny because the receipt on the side of the bag says: *Sandwich Chips *Bearclaw *Utensils Order checked by ______ (left blank) Accuracy Matters. And it contained a "sandwich", chips and a buttload of napkins. But naturally I didn't notice that until I was able to eat it way later. Overall, this bread store is every bit as disappointing as all of its other locations that used to be so good. read more

I've loved Panera forever.. but this new avocado toast has absolutely won my heart !!!!

I will never step foot in Panera again. I had a gift card and decided to try them. I got half a grill cheese. Napkins were stuck to the cheese. I also got French onion soup which was disgusting. No cheese on top. Little tiny bowl. My mom got a whole grill cheese sandwich . We got ice tea. They do not have sweet ice tea and no lemon . I asked for a tray to take outside and the woman handing me the food was rude and said they didn't have trays. The ambience is like any other fast food restaurant, I guess, but this place is going down fast. I didn't even see a manager. read more

After reading the reviews, I was a bit skeptical to stop here while on a trip heading down 95. I was pleasantly surprised. The service was quick, and the staff members were friendly. The restaurant was clean. The soup was hot, and the bread was fresh. The only downside was that the bathrooms were closed. read more

Needed a good pit stop on a long distance I-95 run. Nearly didn't stop in because of all the negative review but glad we did. Either this Panera has cleaned up their act or there has been a hate campaign on them recently. All fine here now! read more

Ordered a half salad and a full salad. They have switched bowls and now use the small salad bowl for both the half salad and full salad. The half salad bowl was almost full and the full salad that cost $9 was less than half filled. I complained and was told all salads ingredients are measured. I pointed out that the half greek salad bowl was was full and my bowl was only half filled. I also asked what happened to the large bowl. He stated the salads all use the same bowl now. Panera is going downhill fast. I went on a Friday at dinner time which is usually a busy time for Panera. There were only 6 other customers in the store. This should tell them that they are doing something wrong. I would not expect Panera to be around in 10 years if they continue changing things and cheating their loyal customer base. read more

Panera Bread - Full Salad is now the same bowl as half salad - Sandwiches Near Me - Chester, Virginia

I ordered a Mediterranean bowl. In the picture the bowl is full and colorful and looks filling and beautiful. I asked for no feta and no Greek yogurt. I received a bowl with no feta, no yogurt, no arugula, and damn near nothing else. $14 bowl and I will have to get a snack to hold me over til dinner now. Not happy at all. read more

Panera Bread - Sandwiches Near Me - Chester, Virginia

Cold soup, out of diet soda and no one had a clue about customer service or quality. I do not recommend this establishment.

Stopped here for a mid morning brunch. It wasn't too busy - ordered a hot sandwich bacon egg sandwich on brioche and a cold brew. Cold brew was great, hot sandwich was ... tepid, which was disappointing. Bathrooms were gross. All in all a disappointment though I enjoyed the cold brew. read more

The food is always amazing. But we watched 3 tables that were sat after us, get served their food before us. When I asked a guy making food about our order, he couldn't answer basic questions. "How long has our food been sitting here? " He says I don't know maybe 15 minutes. Ok. I ask, "Why didn't you call us?" He says I don't know. "Did you call our buzzer?" He didn't know. Not once did he say I'm sorry you didn't get your food or I'm sorry your food is cold. He could care less. 2 managers walking around and couldn't care less we were sitting without any drink cups or food on a dead Sunday afternoon. WTH? So 20 minutes later we had cold, dried out food. Cold soup. No spoons. Had to go ask for spoons. No sorry. Still no drink cups. He said I could go get one up front. Will not be back. read more

Sitting amid the innumerable fast food chains and restaurants in the Chesterfield shopping complexes right off I-95 is this excellent Panera Bread location. It has a drive-thru and an ample selection. I found the seating inside to be a bit limited and also the parking can be rough because of how many other stores are in the same plaza mall and yet there doesn't appear to be enough parking spots to go around. Nonetheless the shop is very easy to get to off of Route 1 and to get back on it as well, making it very accessible and good for a quick stop. read more

Restaurant was dirty, drink station and coffee station were in desperate need of cleaning, staff was slow! But don't worry, the cashier walked over and got herself a drink. read more

The 2 for combo works for me. A half salad is still filling with a side of soup. It was pretty full near 1230pm on NYE but the line moved steadily. I do wish they offered specialty drinks in different sizes; my chai tea latte was good but with all the ice it's not really a full cup. read more

great salads, good sandwiches, coffee, and baked goodies! Been here for breakfast, snack, and lunch and each time I had a fabulous yummies :) Love the nice big bowl of salad, great gourmet selections of sandwiches, and their pastries or cookies never fail me. Today, I tried toffee cookie by accident and it turned out to be a winner...especially with a nice steamy cup of joe. Breakfast sandwich is light and good too. Their Panera Club gives you goodies on your birthday. read more

Staff was friendly but the bathroom was filthy. I ordered a tuna fish sandwich and couldn't taste the tuna. Also, the bread was extremely hard. I won't be back to this establishment. read more

I love the staff at this location! I go nearly every day, and they know my name and always chat with me. It makes me feel great, especially if I'm having a difficult day. Their lattes and chicken frontega panini is awesome! I also love the pastry section when I want to have something sweet. read more

I have had the souffles at many different Panera Bread locations and they are always very good. Until this location. I arrived this morning and the cashier was not very friendly. After the first souffle was inedible (hard and thin) I tried another one with the same results. Customer service was poor and food was bad. read more

I bought a Cuban sandwich & it was dry. I never had one before but I'm pretty sure it should have more kick, but hey I could be wrong. The store was out of pulled pork so I opted for pulled chicken (it was dry). Maybe if I added mayo it would have helped. The cost (9.79) isn't worth it. Other than that the cashier was a delight and I do love the pastures. read more

I spent 40 mins waiting for a kid's bowl of Mac and cheese for my toddler. Staff is extremely unprofessional yelling about how they don't care they have a long list of orders. Asked multiple people for help. Had to leave bc my hungry daughter had a melt down. Worst customer service I've ever had. read more