If you make a complaint, do not expect a fast response. I have been waiting 10 days. The district…read moremanager is on vacation. So, who was supposed to be covering her restaurants? I wish I had read the reviews for this store before visiting. I placed my order pull to the window to pay. The cashier was pleasant enough but seemed distracted. I pulled to the next window. I was given the one shake I ordered and was asked to pull to the next window. A young man brought us our order. I checked and the order was not right gave the bag back the cheeseburgers were supposed to be plain. He said to me your order is right. The argument ensued. I leave. Go home called the 1-800-244-6227 to complain. I assured that there would be review video and they would get back to me. I'm still waiting. I even called the district office to explain what happened. Again, still waiting. I called the district office again this morning. That is when I learned that she was on vacation. (So again, who was supposed to be covering for her.) Do you make a habit of waiting out complaints so they are dropped? I want my money back for my order. I do not want a gift card. I did not pay with a gift card.

I would give this place negative stars if I could. Just went through the drive-through gave them a…read moresimple order for two people and the order was completely wrong. Had to go inside and ended up waiting nearly 20 minutes for them to correct it all the wild the own shift manager was screaming and yelling at people to the point that a Karen, sitting in the restaurant, went up and threatened to call the police if the manager didn't stop screaming and yelling. Completely unprofessional and the staff doesn't really seem to know what they're doing. I will never stop here again.

Did not make the food right, very cold and hard meat, under cooked. This has to be the worst taco…read morebell I have ever ate at in my life. The food was bad the first time I went and we decided to give them the benifit of the doubt and come again but the food was worst this time.

Food was under cooked a d worker was very rude and it took 35 minutes to cook my 3 soft tacos this…read moreplaces should be shut down

With no one else in line, I ordered a milkshake. Was told to pull to the window. The guy comes to…read morethe window and said "I didn't get your order. What did you want?" Upon repeating my order, he took my card and commented "I like your card" (which I thought was odd). I was then told to pull up to the side of the building to wait on my milkshake. When I didn't pull up, a second employee came to the window and told me I had to pull up because they were docked on time. I replied "then he should've taken my order the first time". At which time, the employee rudely stated "I did take it lady" as if he was 5 years old. I pulled up, finally got my shake that I didn't drink because it had an odd taste. Oddly enough someone tried using my card to make a purchase through Apple that night and Hardee's what the only place I had used the card in a week.

We stopped here on our way to NC as this store has always been consistent and clean. The food…read moreactually looked like the pictures. NOT today. We arrived at 12:47 with 3 people in front of us. We got our "food" at 1:25. It would be better to close the store than have people go through the motions of pretending to service the customer. Do not waste time stopping here. I feel for the owners. The staff just doesn't care.

Walked in to place an order at 8:39 pm. I was told he wouldn't serve me because he had 4 people in…read moreline and closed in 15 minutes. This is not the way you do business.

How do you not have any bread to make sandwiches when your a sub sandwich shop? It's always…read moresomething with this location. They should honestly just close and the staff was rude about being out of bread! Just wow after this experience. I won't be back, I'll drive to Oak Ridge next time to a different sun shop (not a Subway). They just lost a customer for good

I used to work there, as a 16 year old girl it was a great first job the staff made me feel…read morewelcomed and helped me out when it was busy, the only reason I left was because I needed more money and I got sent away to another state I am 17 now and I would love to re-apply, having patience and a sense of humor is a need there.

I'd give this place negative stars of possible. Pulled in, activated cell button and was told it's…read morebe a 2-3 minute wait, 20 minutes later no one came on to take our order so we left. I understand if there busy but at least tell us how long we'd need to wait and not ignore us.

If u ever order be prepared to wait. They are never quick and never actually sauce the wings. Go…read moresomewhere else if ur in a rush

Please do yourself a favor and stay away from Zaxby's! Team can not handle the evening rush at…read more7:15 pm and leaves customers waiting in the parking lot for 30 minutes. When I requested a refund, I got a great big side of attitude and rudeness. Manager Donny can not handle talking with customers. I will never return! Please learn from my situation and stay away from Zaxby's.

I ordered our pizza through the Papa Johns app. The food was hot and ready on time when I arrived…read moreto it pick up. The pizza was very good and the staff was friendly. The store was also very clean. I would order from here again.

This is the best Papa John's- the food is always hot and fresh. Melissa, the general manager, is…read moreamazing. They've handled big orders for me and small ones. They're always on time and so nice!

This is my new favorite subway! Clean, fresh and friendly. Very helpful and they all seemed to…read moreenjoy their job and helping others! Very refreshing attitude! Food was great as always! I'll be back!

Saturday, 09/09/2023. Placed the order for 3:30, arrived at 3:15 couldn't start my order, shorted…read morestaff, out of a lot of items, no refills for slots. One employee for front counter and one for drive thru. Literally Scraped the bottom of some containers for my order. Employee not feeling well because there were no other employees to fill in, couldn't take a break to even get a drink of water. How do they properly go to the bathroom or wash up after or maintain necessary cleanliness standards for the kitchen. Manager/ owner doesn't do weekends apparently , didn't even have necessary bagging supplies let alone food items and sandwich additions, vegetables, cheese and meat. Remember this was a Saturday before the supper crowd.

As a former manager to a McDonald's in Florida, I was expected to maintain a clean and safe…read moreenvironment for my customers well needless to say soda was all on the floor! My order was pushed out to another customer ! ( I was waiting for 10 minutes) the manager then compete my order (lol) so her inventory would reflect her shipments! I waited another 7 minutes for my order ! The manager never said a word of apology to me or another customer who also had an order pushed out to another customer! I said to the manager well since you messed up where is my credit for this order what about a free dessert! She never responded just looked at me and walked away! This store is poorly managed and maintained! As a former manager in a number of McDonald's I was hired to straight up restaurant that were poorly managed! Time to improve your management skills and find staff that can manage a busy restaurant! The ambiance was dirty tables and floors ! Time to get your hands in your restaurant and make it a A plus restaurant experience instead of a D -

Ordered food from here after 25 minutes. I finally got my food and there was a bite taken out of…read morethe sandwich.