I ordered our pizza through the Papa Johns app. The food was hot and ready on time when I arrived to it pick up. The pizza was very good and the staff was friendly. The store was also very clean. I would order from here again. read more

This is the best Papa John's- the food is always hot and fresh. Melissa, the general manager, is amazing. They've handled big orders for me and small ones. They're always on time and so nice! read more

it took one hour before my order even went out for delivery, the manager Brittany was extremely rude when i asked about the wait, not to mention the delivery driver ran over my cat when they recklessly whipped their car into my driveway. i called and asked about this and they said the cat was already dead and there was nothing they could do about it. 0/10 stars service was absolutely terrible read more

Typical papa Johns pizza with good service. The pizza was a little cold when we received, but still good.

Leave a tip. Even if you're picking up. They're petty and will purposely do a poor job. Toppings only on half the pizza, won't cut crust, petty stuff. read more

Worst Pizza I have had in this area, too doughy and sweet? Why is the dough sweet? If I wanted sweet dough I would have ordered Zeppoles. Hardly any sauce, also sweet, and hardly any sausage, I went hungry and threw the rest out. That pizza belongs where I put it, the trash can. Never go there again :(m read more

Absolutely terrible service, asked them to deliver to the hospital, call me once they get here and they did not do either. I then called them and asked them to re Deliver and explained to them what happened, but the manager there was absolutely no help. Said "I'm not having my drivers drive all over." that branch and its managers needs to review what customer service means. Absolutely insane to me, but don't worry domino's got us. Actually knows how to follow directions and knows customer service. Good job papa John's. read more

Called from Chicago to order food for my mother who was in the hospital. The person i spoke with on the phone was super sweet and answered all my questions. I asked if they could write something nice on the box for her and they actually did it. It's hard being away from family, especially when someone is ill but they went the extra mile for me and I am so grateful. Thank you. read more

Papa Johns Pizza - Pizza Near Me - Kingston, Tennessee

The food is bland regardless of the toppings. The staff is friendly and the inside is brightly lit. The company itself is too involved in politics. Spend your money elsewhere. read more

Pizza is typical take out. However the service is horrible. Waited 25 minutes after the app said order was ready. Had to ask 3x over that period and each time they were completely mystified as to what I was talking about. Even after it was ready, you would think they would tell out knowing (or should have known by this time) I was was waiting, but no, it required another trip in. Save yourself the aggregation and get a better pizza at Gondoliers! read more

The staff is rude if you ever call have a question or concern. The delivery drivers are usually pretty nice, at least the ones that I have had. Their wait times are a joke, expect at least an extra 20 minutes from whatever they say in your confirmation email. And when you call and ask why it's taking so long they just get nasty about it. Unfortunately Dominoes is disgusting so Papa John's it is, lesson learned, from now on I will be picking up. They also increased their delivery fee. Not that it's much of a convenient since it takes forever. I would expect to special events, and certain days of the week to make weight times a little bit extra, but I usually order on a Tuesday or Wednesday in the middle of the week. Never had this many issues when I ordered from the one in Knoxville. read more

Called store & talked to manager re: delivery to Harriman. Ad from mail says "Serving Kingston, Harriman & Rockwood". And it should add "to only certain places in Harriman". I have always loved Papa Johns, but I cannot pick a pizza up today. I guess I'll have to sever my relations with Papa Johns. Not happy at all. read more

The food was as expected. The one start is for their business practices. I requested a receipt for a $54 order emailed or text-ed to me for my expense report but was refused. I was told they aren't allowed to do that. I was told that he could print the receipt and I could pick it. I informed the person that would take 8 hours and he said sorry, that's the policy. read more

The food or pizza is just blah plus the customer service is awful when I call and this has happened more then once you are put on hold and I have or had waited 5 plus minutes without anyone taking my order. Overpriced. I wish a jets pizza would come here. Manager is a a hole. read more

Worst pizza place EVER! Will never order there again. Staff is very rude and never showed up to deliver our pizza!! I missed his call and called him right back and the delivery guy said hes on his way so I even clarified our meeting place & he still DIDNT SHOW!!!! I told him what car I was in and everything. He went back to the store and lied to his manager and said I was never there?!?! Which is a complete lie! This is where communication is key! The employees SUCK & don't put the customer first. A bunch of young millennials "work" there, & the closing manager isn't any better. He refused to give me a refund and didn't even offer for me to come to the store and pick up the pizza. I demand a refund or I wont stop with these reviews I will leave them on every website possible and even go to your higher ups. So sad you spend $40 of your hard working money on pizza to feed your family and they don't even show to deliver & pretty much said "shit on me we don't give refunds?!?!" RUDE! Procedures need to be reviewed by management, this issue was not resolved or handled properly. Its a shame a company would let $40 get in the way of the profits that could be achieved by retaining a regular customer. Papa Johns used to be our go to pizza place, not anymore! Hello Dominoes!! read more

papa johns would be a good place for a pizza co.,they make good pizza just terrible workers and managers,who by the way all have a different excuse(and are not the same) I ordered or tried to order on the way home from oak ridge but was put on hold 10 min. finally hung up, put on hold twice more, no answer.my son called 3 times finally telling them 3rd time he wanted to call in order.we asked for 2 large pizzas and wanted the stuffed cheese bread,but before he could tell them they hung up.we arrived,no busy parking lot ,inside no busy employees, picked up 2 pizzas and cheesesticks, no stuffed cheese bread .you all use to be polite and good like your commercial,guess it doesn,t matter anymore, to bad(would be good place for home town pizza co.) ralph shooster 865 376 2014 read more