What an amazing view! The food was good, drinks were great and the wait staff was friendly! read more

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You want a fancy place with all the frills and updates...this is not the place for you. You want relaxation, amazing staff, non-crowded beach and pool, and immaculate vibes? Look NO further!!!! We had the most relaxing vacation. Exactly what us moms needed. We had room 220 (2 double beds) and a fantastic view. Never needed to rush to the beach to find a spot. Always had a spot at the pool. We sat at the bar most of the time without a problem. Every staff member we met was so nice and friendly (007 is a total gem!!!) - please do not listen to the negative reviews!!! Treat them like people - say "good morning, how are you today?" and they will treat you like family. Ocean was so nice, not crystal clear like Sapphire or Linquist but clean and so nice. Pelicans were super fun to watch. We couldn't stop raving about this place every minute to one another. I was there this Saturday when they had an issue with their water. I want to say - I have never seen a place go above and beyond to make sure the guests were taken care of. I'm sure you all were freaking out but you did so good at mitigating a terrible situation!!! My best friend and I didn't even realize something was wrong till it came to dinner time. We got to our room with a gallon of water and multiple water bottles waiting for us. Dinner was a buffet (really great spread). The only really "problem" was it was our last night and we were really hoping to get more of the bang bang shrimp tacos (which are to die for!!). Guess we will have to come back for them. Only real "complaint" - the rooster could be a little quieter...it is vacation spot dude lol but nothing a sound machine couldn't muffle. He really wasn't so bad, I could always roll over and go right back to sleep. Thank you Bolongo and St. Thomas for your warm hospitality! We will 200000% be back. read more

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Was this the worst vacation I've ever had? Of course not, we were in St. Thomas right on the beach. However, for the money, there are many other places I would rather go. My review would be 3/5 if more restaurants were on the premises, but you're stuck with Iggy's (taxis are pretty expensive and there really aren't too many places to go on the island that are worth the drive). The food is subpar at best, with the exception of a few items. You have to reserve and wait over an hour for every meal. They served us raw, pink chicken and then did not make us feel heard when we told them about it (very frustrated with one manager) But I'll save that for the restaurant's review. The snorkeling is by far the best thing about Bolongo Bay. I was lucky enough to spot a seat turtle underwater steps from my hotel room and could casually drop by to look for him again whenever I felt like it during the day. However, that means there's some coral and lots of rocks. This is not a smooth, sandy, relaxing beach. You have to be careful and pay attention. On shore, there were a LOT of gnats and sand flies, which made it nearly impossible to just sit by the beach or walk along it. Many, many patrons had red marks all over their ankles. Pool with walk up bar is a huge pro, especially when there's live music, which is often. However, even that got a bit old after a few days. We didn't feel like there was really anything to do after dinner besides go in it, every single day from dinner until bedtime. Relaxing, but we would've liked another option. As mentioned before, the beach was too buggy and you're kind of stuck at the resort. There is a game or activity every day, an hour long or so, and they were GREAT. We LOVED THE STAFF at the hotel, and they put on the activities and helped with snorkeling, etc. Lovely people. But, I've heard that at other resorts, there are a few options each day. We definitely could have used more, even if it was just community board game time or something like that. Lastly, I woke up on our last night to the smell of burning. It freaked me out, but no fire was spotted. It ended up being something electrical behind the wall, which never would have caused danger because it just burned out. However, since it was the middle of the night, no one could take a good look at it, so we changed rooms to sleep. The staff member helped us right away and was extremely nice, so I definitely don't blame him for this, but it would've been nice if the resort had compensated in some way afterward as it was pretty inconvenient. read more

This is my FAVOURITE hideaway in SAINT THOMAS!! Pool, ocean view, in my opinion BEST painkiller on Rock CIty!! Tv screens, great experienced bartenders and sunset sail available!!!! Local food on point! Can't wait to go back! Their wifi is strong and I do my school work there! read more

Fantastic Resort! Couldn't ask for anything more!!! All-Inclusive, food, drinks, activities, music! A family owned for the past 40 years. I can't wait to go back!!! The food is amazing and you will NEVER leave hungry. The staff is family by the time you leave. read more

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I spent 4 nights at Bolongo Bay Beach Resort and had a great time. The food was excellent. We didn't have a bad meal the entire time we were there. The Lobster was amazing, the bang bang shrimp tacos were my favorite and breakfast was always tasty. The resort itself was always lively but never too loud by our room. The pool and beach were perfect and there was always a great atmosphere from all of the guests. I will be coming back. read more

The whole resort needs some upgrades. The food was subpar. If possible stay elsewhere. The ceiling caved in in one of the rooms are group was staying in. There are definitely not enough seats around the pool or beach areas. The staff is very pushy trying to sell upgrades at dinner. Check in was a nightmare, the rooms weren't ready 1 1/2 past the scheduled check in time. We were hot after traveling all day so we were ready to change into warm weather attire but we had to wait outside. It seemed very unorganized. read more

rooms are a step above a motel 6. showers are so small you can't wash your feet and haven't had a good scrub in years. everyone that works there is miserable. the service is so slow (even for carribean time) they act they doing you a favor serving you. especially at the bar. they have no excursions. they say they do and throughout the day they cancel them. they have one resturant and one bar that is open to the public who they seat and serve first. the front of the hotel is a main highway that you hear from your room. the back is a rocky beach that is about 3ft wide and you can barely get in. you have to pay to go outside the resort to see the actual beautiful carribean water. they don't rake the seaweed. just zero attention to detail. most days if you dont get a towel by 7:00 am. you'd have to wait hours for a clean one, but you can see the laundry baskets piled up all over with the dirty ones if you wanted one of those. one positive thing is the food once your actually served is not bad. read more

Bolongo Bay Beach Resort - This is the day we arrived. The floor looked like someone had just showered and the walls are gross. Zoom in. - Resorts Near Me - Saint Thomas, Virgin Islands

We just spent five nights at the Bolongo Bay Beach resort. It was exactly what we were looking for. A small family owned property where everyone was extremely friendly and courteous. David, who is one of the brothers who owned the place, is extremely friendly and he was everywhere. We met him the first night and He asked our names and remembered them for the rest of the trip he always greeted us with a smile in a handshake. Samantha, at the oasis, restaurant was our server for almost every meal while we were here; breakfast, lunch and dinner. She was great. The first day here I ordered decaf coffee, which they don't typically have made. Every morning after that, they had had a special pot of decaf ready for me in the morning. It's that kind of a personal relationship. We did the heavenly days catamaran swim with the turtle cruise and the sunset cruise. Both cruises were definitely worth the money. I would recommend Bolongo Bay as you St. Thomas getaway Spot. BTW the all inclusive package is worth it. It just makes everything so easy. read more

Let me preface by saying, I did not stay here but visited to stay at the beach area since it was close to our Airbnb. We went to the beach to rent chairs and the woman working was sleeping at the shed. SLEEPING. Eyes closed and head face down on the desk. I asked for chairs and my husband had to move everything around himself while she sat there stoned. Then her friends came and smoke blunts the ENTIRE two hours we were there. I had to move my children away from them because it was constant. Then some teenager stole a paddle board and she didn't notice until he was out in the middle of the ocean. She came to me and said "is that your kids" no lady maybe get sober and pay attention. It was such a weird experience and makes St Thomas feel trashy. read more

We visited with a wedding party. We had a great time. Enjoyed the secluded beach. Staff was very friendly and helpful.

It might not be a 5 star hotel but: This hotel is great for the competing prices! It has a beach and great ocean entrance in the bay so it is calmer. They provide tons of beach toys : water bicycles, paddle boards, kayaks, etc. The rooms are very Caribbean like: open with balconies. I loved it looked out in the little beach they have. There's a bar/restaurant. It's an island, don't expect the greatest quality. Minor is that it's a little away from everything and taxis are expensive on the island. But props for this: I forgot my (expensive Beach Bunny) bikini hang drying on the balcony. I looked for it for 2 weeks and then called the hotel. They still had it and saved it! They mailed it to me at no cost. Doing this is 5 star customer service! I had a sweaty Boston Red Sox shirt stolen from a hotel room by a maid in Vermont, so imagine how grateful I was to hear no maid took this 3 digit bikini and they mailed it! read more

Great place to stay. Helpful friendly staff. A shout out to Ms. Lynn who went above and beyond to help us get breakfast early so we could make our excursion and to Ms. Giselle who was very helpful. I would highly recommend. read more

I can't say enough about out this place. Never having been to st Tomas, I had noooo idea what to expect. The staff did EVERYTHING to make sure we were catered to. The food is unreal. All of it! From the spinach dip all the way to the steak and drinks. Mouth watering. When our server was tuning around the food and beverage manager made sure we weren't going without and always helping out! He was incredible. Live music every night during dinner was so fun. The excursions we picked were unforgettable. I honestly cannot wait to come back. read more

We stayed here in early Jan 2022. I've taken some time to write this review to be sure I'm being direct without distain. I'm also rating the hotel and the restaurant separately. This is the sketchiest hotel I've ever stayed in. I actually wanted to leave the first night but we were part of a larger group. They need to invest some serious money into this building. The bathroom was the worst. Black mold in the tile grout, shower head falling off, no exhaust fan, painted sink. The housekeepers are really doing their best (although I don't think they mop the rooms-the bottoms of my feet were black) but there is only so much they can do. We had the all inclusive plan, which really means you can eat/drink free at the restaurant. No snacks. And the sodas are served warm with a cup of ice. You also need reservations and there is like 10 items on the menu, which is the same for both lunch and dinner. Got really tired of that by day 3. The beach is rough rocks and lots of seaweed, but the worst was the sand fleas. I came home with 214 bites! It felt like I had chicken pox for 4 weeks! Again the attendants at the beach were pleasant. Our group had 3 rooms, unfortunately 2 were on the same side of the hotel and 1 was the completely opposite side of the building. I was also concerned that they put us directly above the performance area. I brought this concern to the front desk and was told they were completely booked and could not move us. They also said no one has ever complained about noise in that room. Well let me be the first. At 9:30pm my bed was vibrating from the live music, it was so loud and the bass was BOOMING. I had a small child and was irate. The person that books the boat tours doesn't know anything about the tours. She told us the swimming with turtles included lunch, it did not. So we were hungry at sea for hours! Luckily they had some goldfish to keep my kid happy for a while. Speaking with some locals we learned that St Thomas isn't great in terms of tourism in general. Find something on St John instead. read more

This place is an absolute shit hole. I got married May 2023. My brother sent my husband and I for our honeymoon. It is all lies!!!! Seaweed all over the beach thar stunk and had bugs everywhere. Switch and bait...paid all inclusive but didn't get it! Dirty, cracks everywhere on the building, stripper pole at front door with a stand for concierge but no one to help carry luggage up 2 flights! Water down drinks at the bar. Ordered lobster it was undercooked and cold! I WOULD NEVER RECOMMEND THIS PLACE! For the sorry ass people that said it is wonderful and great have no class so this dumb might be nice to a fool! Oh and the tape on the back of the safe door smdh..the air conditioner sounded like a loud landing plane all night. Shower so small you could not turn around. When I tell u stay the hell away from Bullshit Bay ok! read more

Bolongo Bay Beach Resort - Resorts Near Me - Saint Thomas, Virgin Islands

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We recently completed a week long stay at this resort with the all-inclusive option. I should say we have stayed at some luxury resorts and this one is not that. However, it is a very nice resort in a decent location with plenty to keep you busy while you are there. The resort is divided up into 4-5 buildings that are next to each other in a row. The further out you are, the longer walk to the lobby and to the restaurant. Bolongo Bay is showing its age. Our room was on the second floor and had a balcony that faced the bay. I would say the view was very good. Using the balcony was a bit more difficult because the room air conditioner sticks out of the wall onto the balcony and is quite noisy. Our room looked to have been recently updated with fresh paint and a new floor. It was very nice and the bed was quite comfortable. The bathroom was good, but could have used more hanging hooks for swimsuits, etc... The shower is quite small but usable. There is no place in the shower to put a bar of soap, etc...but there is one of those dispenser units with body wash, shampoo, and conditioner on the wall. The lobby is quite bare in my opinion, with a few chairs and an ATM. There usually was someone at the door to either open it or ask if there was anything you needed. Nearly all the employees were very friendly and helpful. The pool is nice, but a bit on the small side. If you like to lay out in the sun, better get there early for a chair as only one side of the pool has a "deck" for standing and for chairs. There is a swim up bar which was fun. The restaurant is essentially outside but covered and with open sides that can be "buttoned up" as necessary. Food ranged from fair to very good. As an all-inclusive you more or less have the same menu for every meal. We made a game of working our way through the menu. Service while we were there was hit and miss. Always friendly, but you had to wait at times longer than I thought was appropriate. Again, this wasn't every time we ate, just on and off while we were there. If we found something we really liked, we ordered it again (and again.). You are more or less stuck with the food at that restaurant as there really isn't another one within walking distance. There are ever present taxis waiting to take you anywhere on the island. The beach is a fairly small area, but we found it fine for our purposes. You can get paddle boards, kayaks, snorkling equipment for free on the beach. I snorkled and my wife kayaked. The beach was clean and the water was clear. Thinking about taking the kids? There were kids present while we were there, but I can't imagine there is much for them to do. Lots of adults in the pool holding beverages from the bar and carrying on conversations don't make for a very kid friendly environment. If they are old enough they can get equipment and enjoy swimming/playing in the bay. I would say the resort really isn't set up to cater to young children. Are there fancier places on the island to stay? Of course, but I think Bolongo Bay Resort is worth looking at and we had a fine time while we were there. read more

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Well all I can say is what an amazing place. This was our 4th visit to Bolongo since 2016. We always have a great time. This resort makes you feel like family. It's like you never left. Same people working in the front office, bar, Resturaunt, housekeeping, and of course Keith the on-site resident manger. 007, Alex, Melinda working magic at the bar. We have never had an issue with anything. Kevin is amazing at finding the perfect table for you. FOOD is amazing and many great choices. All inclusive is the way to go. We absolutely love Bolongo. A great family run business and they are around to make sure you are enjoying yourself. Perfect place for a quick trip or extended stay. The views are amazing. The service is always great from EVERYONE. The live music is always great. You must take a sunset cruise and go swim with turtles!! read more

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Anyone who gives this place less than 5 stars needs their head examined. Food was PHENOMENAL! We joked they had Bobby Flay locked up out back. We did our 10th anniversary vow renewal, and Jenny and the staff not only handled everything, but it was stress free for me. The personal attention you get here is amazing. If you are used to the Ritz...don't go here, you'll ruin the island vibe for the rest of us. It was clean, comfortable, friendly and perfect. read more

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All inclusive: 1. Drinking starts at 1030 sometimes 10:40a -closes 11pm sharp 2. Breakfast/lunch/dinner - same menu options that doesn't change.. (pro) the food is great 3. Rooms are extremely dated MILDEW EVERYWHERE 4. 10 inch tv inside your room 5. Dinner all inclusive-=one entree only 6. No tequila 7. Top shelf is considered 1800 8. Ran out of vodka,champagne, soda 9.ran out of wheat bread 10. 007 & Rocky are the only saving grace for the bar! 11. One 4x2 size pool with no cleaning schedule 12. One bar 13. One restaurant 14. Worst vacation ever! Could not pay me to come back 15. Encountered racist manager first night 16. Always short staff 17. Your alcohol and food is not unlimited! "All you can eat and drink " false advertisement of all inclusive 18. Buyer Beware go else where This place is a joke!!!!!!!!!!!!!!!!!!!!!! This is an insult for this to be considered a resort w all inclusive Read less Date of stay: May 2022 Trip type: couples trip read more

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Place was great! We came here for our honeymoon. And had a great peaceful time. Food and drinks were great. Staff was very helpful and polite. Everything was clean, beach, pool and room. Only complaint I have is our shower was not clean before we got into the room upon arrival. Lots of old soap stuck to the shower walls. But other than that, everything was amazing I would stay again for sure read more

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The best all inclusive resort ever!! My girlfriends and I had the best time ever!! Once in a lifetime experience!! Would go back in a heartbeat!! Loved it!! read more

This place is AWESOME, Family owned and still operated since 1970, this All-Inclusive resort had it all. The staff is amazing from the front desk to GM Rick and Michael in the water activities center, we will be coming back soon. Thanks to the entire staff for helping make our 40th wedding anniversary an unforgettable experience. read more

Bolongo Bay Beach Resort - Resorts Near Me - Saint Thomas, Virgin Islands

If you are looking for the Ritz this is not your place. It goes beyond that!!! Very attentive employees that will go out of their way to take care of the most obnoxious tourist. Trust me we saw it. 1st The food is amazing!!!! For a resort to make food not feel like a chain is not only impressive but had us coming back for more. Before you come you must realize they have to deal with not having the best items available to them. Talking with the sous chef they have to make do with what they can find on the island(remember they are on an island far way from a Walmart). They are able to make some of the most delicious food from a limited supply. I suggest the grilled Mahi Mahi( I had it every night) 2nd Heavenly Days!! Take a boat tour with their crew. Especially the turtle tour. They got us in the cove before the cruise ship mess showed up. Felt 100% safe in the water. Super friendly and the captain was great sharing her knowledge of sailing and answered any question we had. A huge plus! Open bar after we swam. 3rd THE BARTENDERS!!!!!!!!!! They keep the drinks flowing and of course are your information hub of the island. Tip them well and take care of them!!! Alex is wonderful and 007 will make you forget your troubles real quick. Remember you are island time and the world doesn't revolve around you so don't be impatient while they take care of you. 4th Nicole in the gift shop!!! What a heart on her. I don't think she ever had a bad day. Every time we left we felt blessed to be in her presence. To sum it up: Stay here or don't. But for anyone to have anything other than positive things to say about the Bolongo Resort should just keep their mouth shut and stay somewhere else because you just don't get how life should be lived. Thank you Bolongo for an amazing trip!!! We will see you again next year. read more

I just love Bolongo Bay! It is a small and charming resort. Everyone there goes above and beyond to whatever you need. It is one of my fav places to visit. They have snorkeling gear, paddle boards, and kayaks. I have been there twice and just got back and already want to plan another trip there! @janabananaky read more

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The advertisements do not match the actual resort. The beach smelled of dead fish and the staff seemed upset that we were there. We stayed one of the three nights we paid for and left. The food was good, so that is one positive! The room was relatively clean. Shower is super small and the baseboards look like they had never been cleaned before. Overall disappointing. read more

Stayed here for three nights. They moved us three times to different areas of the motel and all rooms were dated and had cockroaches in them. What a dump. Everything needs updating. The A/C was noisy and the shower was super small and absolutely disgusting. I've been traveling for over 30 years and this is one of the worst places I have ever stayed at. I escalated to the family owners and they failed to provide any discount--just greedy and uncaring. I don't know how these people at the front desk sleep at night knowing this is such a dump for customers. read more

What an amazing resort. Everything from the accommodations to the staff, to the food really stood out, making this a wonderfully relaxing experience. We stayed for a week on the all-inclusive option and enjoyed two excursions on the Heavenly Days catamaran. The entire staff made us feel at home, and ensured our stay was special. What a way to celebrate our 10th wedding anniversary! read more

Omg.com! What can I say about Bolongo Bay!?.. First, the rooms are in need of a resurrection. The bathrooms are old and moldy. The shower can only fit one person in it and there is only enough room to turn in a tight circle. If you needed to shave, you would have to have your leg sitting straight up in the air...propped against the shower wall. The water pressure is so low, that my friends had to fill up the trashcan with water, pour it in the bowl just to flush it. The closet doors were made out of sheets or curtains. I think there were bed bugs...or maybe it was those nasty ass sand fleas. We were ate up like a Christmas dinner turkey. The Do Not Disturb sign over here does not mean anything. My friends next door to us had their sign up for a couple days. The cleaning crew still went inside their room and cleaned it. Today, the latch was torn off the wall by one of the crew. They denied it and said they didn't do it. One part of the beach is a reef. There's sand, rocks and then a big drop off point into the abyss. We went to a few other resorts on this island, i.e...The Marriott and The Ritz-Carlton and they totally put this place to shame. I see why they're 5 stars and the Bolongo isn't! I guess you get what you pay for! read more

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My cousin stayed here for her destination wedding in St. Thomas. (Disclosure- I stayed down the road at the Watergate Villas but spent 90% of my time with the wedding party at the resort, ate nearly all my meals at Iggy's, etc.) My father had a heart attack and passed away on the way to the wedding. Even though my mother and I weren't staying at Bolongo Bay resort, Lorie and the entire staff treated us with such compassion. I was floored. When we returned back from the hospital to meet the bride after the wedding, Lorie fed us and gave our family a private space to be together at no charge to us. The resort continued to check in on us and make sure we were being taken care of while we spent the rest of our vacation making arrangements to get my dad back to the mainland. Even offering a room should we need to stay on the island longer and the condo we rented not be able to accommodate us. (Also - Lorie took my cousin's marriage license to the courthouse when she found out that the wedding planner my cousin hired wasn't going to do that for them despite offering that as part of her services.) I can't speak to the quality of the rooms, and yes Iggy's service sometimes runs on island time (as many other businesses we experienced do) but the worst times bring out people's true colors. Bolongo Bay resort didn't have to offer anything other than condolences, we weren't guests in the hotel, but they treated us like family. The staff from Iggy's, to the gift shop, to the cab stand, to the owners and management treated us with so much care and compassion. Should I ever return to St. Thomas I will be booking a room here. I will tell all of my friends to book here. You can't fake kindness like what we were shown. read more

The view is amazing, did I mention the view ? The breakfast was ok. I had eggs Benedict and my friend had banana pancakes. Coffee was hot and fresh. The service was straight forward and no nonsense. Not lots of smiling. If you're going to eat, why not do it by the water? read more

Bolongo Bay Beach Resort - View from our table. - Resorts Near Me - Saint Thomas, Virgin Islands

My husband and I came to St. Thomas for our honeymoon and decided to stay at Bolongo Bay. We chose a beachfront room with amazing views. I loved that we were able to walk from our back door straight to the beach. It is a rocky beach, so I would suggest water shoes. We didn't do the all-inclusive package, but we were still able to use all the water equipment. We used the snorkels every day and even ventured out to kayak for the first time. The staff was very kind and helpful in each part of the resort. We went to the gift shop multiple times every day. The restaurant was amazing! It is an older resort and needs some renovations, but it was still beautiful. It was perfect for our needs. We spent our days going to different beaches around the island and visiting St. John. We visited the Mariott while we were on our vacation for a different sailing trip, and it made us realize how happy we were to be at Bolongo Bay! Marriot was very overcrowded and not relaxing. My husband and I enjoyed how quiet and relaxing this resort was and that we did not have any problems while staying. I cannot wait to come back! read more

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Excellent location, not a 4 star resort but rooms are nice enough. You can tell in its prime it was a very nice hotel. Would definitely recommend this hotel. Very friendly staff and nice bar. Comfortable bed. Refrigerator. Nice patio. Great beach.. read more

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The rooms are dated and could use a touch up/remodel but everything worked, the AC was heaven, and the room was clean. The biggest draw here for us was the inclusive food and drink. The frozen drinks were delicious and the food was so good. Surprisingly good. Like I'm missing the fritters and spinach artichoke dip right now. Our party loved the dinner lobster and mango jerk ribs. We're still talking about the food. The staff was attentive and friendly and the view was picturesque. If you don't need the most modern room furnishings, this place is for you. read more

Disappointed the reviews do not match the resort. We had no water for 5 hours on our second night which made us very late to our reservation and miss the sunset. There was no hot water at all. read more

Booked a trip here with my family for 6 nights, 7 days originally. Religiously looked through reviews and pictures before our trip to know what to expect. Unfortunately, I'm not sure who they are paying to be receiving these great reviews because this place is trash. Although most of the staff is polite, when we arrived the entire "resort" was smaller than the size of a restaurant. There was one pool that could fit a maximum of 6 people and you couldn't drink in the pool after 6 pm? Barely 10 lounge chairs to sit out and tan. Entire pool was super small, not even enough room for my family to sit next to each other in chairs. Pool was dirty, water had a film on the top and mold in creases and entire pool deck. Room was disappointing. Very outdated, moldy showers, showers the size of a cruise ship. Water either super hot or super cold. Not clean, needs to be renovated ASAP for as much as they are charging. We got the "all inclusive package" which we thought was going to be an all inclusive "resort" experience. All inclusive at this place basically meant food and drinks. Same food menu for the entire trip, although the cook and food did a phenomenal job; it was repetitive. Alcohol drinks are delicious but the liquor they use is only 27% so any "top tier" alcohol you have to pay for. And finally, the beach was totally unuseable. The resort declined to inform us that the beach has been covered in thick seaweed covering the entire beach and water making it smell terrible and no one can step foot on the beach. Can't use the kayaks, any of the snorkeling gear, etc. there was nothing to do!!! I will say the staff did try and make accommodations to take us to different beaches without the seaweed but again, the shuttle to different beaches, tips included, ferry rides all came out of pocket which completely takes away the "all inclusive experience" Place needs some serious renovations, and better communication with their guests before paying thousands of dollars to stay at a motel like place that claims to be a "resort" WAY TOO EXPENSIVE FOR WHAT YOU GET. read more

The best vacation I've had in years. We did the all inclusive, ate and drink all day and night. Staff was so friendly, please visit 007 at the bar and order a chocolate coved strawberry. I will be back!!! read more

My wife and I came here for our honeymoon over the summer, having never been to the Virgin Islands before. Really it was the offer of an all-inclusive plan that solidified our decision and we couldn't be happier that we chose Bolongo. This has got be the best value stay in St. Thomas. The bay is private, warm, safe, and full of all sorts of marine life. We saw sea turtles all but one day while we were swimming around in the bay, less than 20ft from the shore. Water shoes are definitely a good idea, the first few feet from shore are a bit rocky, but that's really the only downside to the water there. The day we showed up there was something going on where they hide bottles of rum around the water in the bay, if you find it you keep it. Not a bad way to start things off. The all-inclusive plan truly is just that, no catch. I would easily estimate that we saved $1000+ by going with the all-inclusive plan over the course of our stay. The food at Iggy's and Lobster Grille are both good, and there's quite a bit of variety. The staff here is what truly made it a 5 star experience though. It doesn't matter if it's a front desk employee, bartender or maintenance guy; every last employee acted like our satisfaction and experience was the only thing that mattered in the word. The entire staff will treat you like you're family, the owners even have a weekly party where they come meet all the guests. Sure, we could cough up another couple thousand dollars and stay at the Ritz Carlton in the room alone, and another few thousand for food and drinks and a get the 5 star accommodation (actually no, I can't afford that). For my money though, I'd rather experience the island and get a 5 star experience, service and atmosphere at Bolongo. read more

Bolongo Bay Beach Resort - Resorts Near Me - Saint Thomas, Virgin Islands

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I will say: it looks pretty beautiful at sunset/night, the food is pretty good, and Iggie's beach bar has great atmosphere. I came here for my friend's wedding, and it was beautiful but there were so many things that were just not ok about this resort. 1) SAND. FLEAS.: Oh my god, I have never been bitten so many times in my life. The MOH, mother of the bride, and myself got mauled. I now have lasting memories in the forms of scars all over my legs and arms. This is the only place on the island I have heard has this problem. If you aren't wearing DEET, say goodbye to your skin. I had an allergic reaction and my feet swelled up like balloons for 3-4 days. 2) The beach: it is crowded and very unclean. You're allowed to bring glass containers onto the beach which is a terrible idea. I had a piece of glass lodged into the bottom of my foot during the wedding from walking across the beach. On my first day there, I smacked my foot on a piece of coral and nearly broke my toenail. I had hoped they would groom the beach before the wedding, but no such luck. We were led BAREFOOT across gravel to the ceremony site where we stood on rocky sand for the duration of the ceremony. Terrible planning. 3) Wedding planner: She was sweet but where the hell was she the day of the wedding? We sat in the "bridal suite" by ourselves for most of the day with no idea what was going on. We had to call the lobby to find her. I ended up steaming all our dresses myself as she was no where to be found. I know you guys are on island time, but give me a goddamn break. 4) Rooms: I refused to stay here because the rooms were old, smelly, and seemed very unclean. It had such a "public bathroom" vibe.. so gross. For the money we could have spent on Bolongo, we spent the same amount with our flight included in a Jetblue getaway at the Ritz Carlton. Seriously.. save your money, folks. The rooms smelled like mold, including the lobby. Bathrooms were foul. Ugh. UGHHHHH. 5) Bridal suite: This room at least had a new air conditioner which was nice since we were trying to keep our makeup from melting, but there were weird artifacts from other couples that got married there all over the room. There was even a blown glass dish for a couple from 2009 in the bathroom.. looks like it was left behind and now it's part of the decor? Weird choice, Bolongo. There were baskets with lotions and stuff in the bathroom but they looked used and old. The shower had random flip flops in it for no reason. Room was dirty. When I tried to steam the bride's gown, it kept picking up random hair and crap from the floor. No, it wasn't our hair. I had to pick it out of the lace of the dress. 6) Foot baths everywhere: Ok, Bolongo. Here's the thing: I know you're trying to keep your pool clean and offering people a way to rinse their feet is thoughtful. However, I made the mistake of using one and it was filled with scum at the bottom. You know what pools of stagnant water are? Breeding grounds for mosquitos and there are many mosquito-spread diseases in the Caribbean. Get rid of the damn rinse trays and just stick with an outdoor shower/sprayer. While you're at it, you should spray your location for pests to keep your guests safe like the other resorts have done. Listen, I really tried not to hate on this place but I really couldn't help it. I would NEVER spend my money here. Come to visit the beach bar or the restaurant. Wear ALLLLLL the DEET and then leave. read more

My husband and I went to Bolongo for a belated honeymoon. This was a last-minute Plan B trip as initially we were scheduled to stay at an all-inclusive in The Bahamas...but COVID changed those plans. Bolongo is a great getaway so long as you're okay with no-frills lodging. While the all-inclusive is as advertised, I wouldn't consider Bolongo to be luxurious or romantic. Overall, we had a great time and were able to unwind but we probably could have gotten more value for our dollar if we stayed elsewhere. Also, important to note...we paid extra for the Island Bliss Honeymoon package, and for the most part, it was worth the money except for the "His and Hers" items. There was a lot of confusion with the front desk and the gift shop about what exactly is considered to be the "His and Hers t-shirts." Also, I was excited to bring home the "His and Hers champagne flutes" but much to my disappointment they ended up being plastic Dollar Store flutes with nothing written or inscribed on them. Lastly, we paid extra for an ocean view, however, most of the property faces the water so odds are good you'll have an ocean view. If you're trying to save money, I'd take your chances. Also, since there is no room service, we never enjoyed breakfast or had coffee in bed or on the balcony because one of us would have had to walk to the resort restaurant to pick up the food and mimosas. You can only carry so much. Pros: * Safe Deposit Box in room * Free Water Equipment Rentals (Nate and Jonathan are awesome) * Gift Shop on Site (Ask for Terrific Tammy Thompson) * Swim-up Bar with Strong and Delicious Drinks (Bartender Melinda goes above and beyond) * Heavenly Days catamaran excursions: Sunset Cruise and Swimming with Turtles (Crew mate DeAnna is one of the coolest people I've ever met) * Live music several nights a week (6-9 p.m.) Cons: * Outdated lodging (Bathroom toilet didn't flush, and the shower is tiny) * No airport shuttle, room service or secure guest Wi-Fi * Resort location is isolated from everything so the only way to explore the rest of the island is to pay for taxis (A daily no-cost shuttle for guests to Red Hook, Charlotte Amalie would go a long way) * Beach is tiny and rocky with lots of seaweed (Water shoes are a must) * Food was decent but by Day 4-5 I grew tired of the same menu; Would love to see more specials added for lunch & dinner (Some menu ideas are grilled cheese, nachos, pizza, etc.); Coffee was not great * Customer Service at Front Desk and in the restaurant was hit or miss read more