I had my wedding at Bolongo Bay at the end of March and I had a great time, as did our 30 guests. We thought the hotel was very nicely located, though I agree with the other reviewers saying some things could be updated. The rooms were clean and the beds were nice. Maybe a few of the bathroom fixtures were a bit dated, but overall I really liked my room and the fact that I could walk right out my door and onto the beach was fantastic. We loved the all inclusive. The drinks were great and the pool bar was a great place to spend the afternoon. Dinners were delicious. Partying at Iggies was a blast. As for the wedding, the coordinators did an absolutely stellar job of putting everything together. Seriously, they made my day so stress free. The location for the ceremony was beautiful and the weather was perfect. After the ceremony we did a sunset cruise on the Heavenly Days which everyone really enjoyed and then we had our reception in a tent on the beach. The food was great. We brought our own DJ and they had all the equipment he needed to provide good music for dining and dancing. The only downsides were that the resort could potentially use some updating in certain places. Also this is definitely not a 5 star super exclusive resort so it will feel a bit more homey. If that's what you're looking for, this is the place! PS- Bring long pants/skirts for the evening when the bugs come out (we all got bites, some more than others). All the bars also have bug spray. Also, bring water shoes for swimming in the ocean. There are patches of sand and patches of rocks/seaweed. read more

My husband and I went to Bolongo for a belated honeymoon. This was a last-minute Plan B trip as initially we were scheduled to stay at an all-inclusive in The Bahamas...but COVID changed those plans. Bolongo is a great getaway so long as you're okay with no-frills lodging. While the all-inclusive is as advertised, I wouldn't consider Bolongo to be luxurious or romantic. Overall, we had a great time and were able to unwind but we probably could have gotten more value for our dollar if we stayed elsewhere. Also, important to note...we paid extra for the Island Bliss Honeymoon package, and for the most part, it was worth the money except for the "His and Hers" items. There was a lot of confusion with the front desk and the gift shop about what exactly is considered to be the "His and Hers t-shirts." Also, I was excited to bring home the "His and Hers champagne flutes" but much to my disappointment they ended up being plastic Dollar Store flutes with nothing written or inscribed on them. Lastly, we paid extra for an ocean view, however, most of the property faces the water so odds are good you'll have an ocean view. If you're trying to save money, I'd take your chances. Also, since there is no room service, we never enjoyed breakfast or had coffee in bed or on the balcony because one of us would have had to walk to the resort restaurant to pick up the food and mimosas. You can only carry so much. Pros: * Safe Deposit Box in room * Free Water Equipment Rentals (Nate and Jonathan are awesome) * Gift Shop on Site (Ask for Terrific Tammy Thompson) * Swim-up Bar with Strong and Delicious Drinks (Bartender Melinda goes above and beyond) * Heavenly Days catamaran excursions: Sunset Cruise and Swimming with Turtles (Crew mate DeAnna is one of the coolest people I've ever met) * Live music several nights a week (6-9 p.m.) Cons: * Outdated lodging (Bathroom toilet didn't flush, and the shower is tiny) * No airport shuttle, room service or secure guest Wi-Fi * Resort location is isolated from everything so the only way to explore the rest of the island is to pay for taxis (A daily no-cost shuttle for guests to Red Hook, Charlotte Amalie would go a long way) * Beach is tiny and rocky with lots of seaweed (Water shoes are a must) * Food was decent but by Day 4-5 I grew tired of the same menu; Would love to see more specials added for lunch & dinner (Some menu ideas are grilled cheese, nachos, pizza, etc.); Coffee was not great * Customer Service at Front Desk and in the restaurant was hit or miss read more

I think Bolongo is probably an honest 3 star hotel. I gave it 4 because I was there 20 years ago and when I got off the cab , it looked exactly the same. The rooms are probably a 2 , they are dated, like any beach motel. The pool looks better and better if you drink many rum punches! It not great, but the bay is nice, warm and safe. BRING WATER SHOES! There's about 4 feet of assorted sized rocks you have to cross before you can swim in a warm ocean. We did the all inclusive plan, THAT'S THE ONLY WAY TO GO HERE OR YOU'LL GO BROKE! The food is good, not great. Now the most important part, the staff is A+, they treat you like family! I've never stayed anywhere that is so welcoming! The ladies at the lobster grill are the sweetest, kindest group of servers, bar none! The bartenders are just ok. I'm not sure if I'd stay here again, maybe every 20 years for nostalgic reasons. I sure wish the owners would take care of the property the way the staff takes care of the guests. read more

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So my fiancé and I spent 4 nights hear on a budget and it was 100% worth it with the all inclusive deal. After having multiple people tell us how terrible all inclusive can be, set menus, watered down drinks, crappy service, ect, we were alittle worried. However, upon arrival Daniella was super helpful at the front desk, we were served rum punch by Sam from the taxi stand, got checked in almost 3 hours early with absolutely no issue. From there we unpacked and headed to Iggies for lunch, all the servers and bartenders throughout the trip were very help explaining the all inclusive and what you can get, which is pretty much anything besides Johnny Walker and other top self liquors, but if you ask the bartenders they will hook you up with the best liquors that are included. For lunch and dinner you get an appetizer, soup or salad, and entree from their full menu, no limits except if you want the bigger lobster you pay the difference, dinner includes dessert. A 15% tip is included and you are not expected to tip more, but we tiped the difference to make it 20% for most checks because the service was excellent. Lobster grill is easily 4 star quality food. Yes there are sand fleas- my suggestion is when you apply your sunscreen in the morning apply some bug spray aswell We were fine all day. Water shoes are a good idea, it is rocky, but if you would like you can take a short cab to many other beaches which are beautiful. Go on one of their cruises! Their catamaran is pretty great, the crew was awesome and they have a full bar on board all you can drink. We did swimming with sea turtles snorkeled the island right off their beach saw tons of sea turtles, fish, coral reef, and a ship wreck. Costs extra, but only $75 a person nd was well worth it. Cab rides to basically every part of the island are about $10-15. All around we had an amazing time. Saw multiple weddings during our stay and they all looked beautiful. Would recommend this place to anyone looking for a carribean vacation that doesn't require a passport and is nice on your wallet. Also harry at the pool bar is the man, tip him well. read more

My wife and I just spent a week at Bolongo Bay beach resort; we had a great time, snorkeling, sunning, swimming, snorkel rum hunt, sunset sail on the Heavenly Days, shopping in town, Carnival and musicians at Iggies, scuba diving, swimming with the sea turtles, good food, and tasty beverages. We choose the all-inclusive package and felt it was a great value and kept us focused on tasty beverages, food and fun and not on the daily bill. While the facilities need a face lift the staff and beach/sun/sand/surf atmosphere was wonderful. For a casual beach front experience we highly recommend Bolongo Bay beach resort, we plan to vacation there again; if you are a five star resort snob don't go! read more

UGH... I'll try to be kind... We attend a wedding in beautiful St. Thomas at Bolongo Bay. The ceremony was early Saturday morning, thankfully with beautiful warm weather. It was held right on the beach right in front of Iggy's. The reception was actually on a skip, the same one used to take you Swimming with the Sea Turtles at $65 a pop, thank you Bride & Groom for a wonderful reception. Aside from their wedding services, the resort itself was ok. At $200/n on the "European Plan" (the non inclusive plan), in their "Value Room" (which they told me had old 70's furniture and no view-see below for more on this), on the "Wedding Discount" (which was the same as their on going promotion and there was no discount stacking) and during their "low season" (June...aka hurricane season)...I felt a bit conned, no RAPED was more like it. Did I mention their free sand fleas? YES, fleas!!! Once you step onto the beach....bite, bite, bite! And it's only in Bolongo! The other resort we went to, Sapphire had no such thing. Minus 2 stars for that. For how much they charge a night, you'd figure they can afford exterminators for that. Such a discomfort for all of us who attended the wedding...but we left with lasting memories with the scars. Well, I can't complain about their service because it was great...but their Value Room didn't feel like I walked into the 70's, in fact, our room was exactly like the "Ocean View" room minus the view! In fact, our room was on the quieter side of the resort because you couldn't hear the music from Iggy's at night whilst the more overly priced "Ocean View" rooms were right across from there. The showers felt like they were appox 9 sq feet, with complimentary soap, shampoo & conditioner on a wall dispenser. Imagine a 6 footer maneuvering in that! I generally felt raped by all the misleading advertisements by the resort, I'm glad I didn't fall prey to the whole, older room=discomfort routine they pulled. I sincerely wish the staff would quit advertising the "Value Rooms" as a dump with 70's furniture...and trying to sell me for the pricier rooms that were "recently renovated". read more

First: Yes I will be returning!!!!!!!! If I was to base this review on experience alone, it would be a 5. However in fairness I did subtract a star for hotel room which was average. The rooms are cleaned daily, unless you specified otherwise, and does include both a fridge and microwave. Now lets talk about the five star experience: BRIDES- I'm talking to you. I got married here in December. Before my arrival me and Lorie discussed everything about the type of wedding I wanted. Upon my arrival other than meeting and greeting, then picking-up the marriage licence there was nothing I needed to do but RELAX. My wedding was perfect, and I couldn't have done it anywhere better. Secondly during our entire stay, we were greeted like celebrities by staff and visitors as the couple who just got married. I t felt awesome being recognized each day, as strangers said their congratulations, some evening offering words of wisdom. Next the VIEWS, RESTAURANTS, and ACTIVITIES. We had an beach front view-upgraded for free by Bolongo, and each day I couldn't wait to open those curtains. The beach, the water, the plants and flowers all made it feel as if in you were in paradise. The restaurants, both were very good, and Iggies dare I say was excellent. Any negative review concerning their food has to be a lie! We stayed in room 160, beach front, which is close to Iggies, however steps from Lobster Grille as well. Yes you could hear the noise from Iggies as some reviews have pointed out-but the noise they are referring to is music from a live band and it ends at 11pm. Hello its vacation people, and the bands are good. Oh and Wed Carnival night was a great treat, do yourself a favor and watch this show. I've traveled to many places, been to many islands and usually leave feeling like a tourist. Bolongo Bay gives you the privacy of an exclusive resort, with an experience of feeling like your a local on vacation. Although there are other places I want to travel on my list, Bolongo Bay is a for sure return visit!!! read more

We stayed for 4 nights. Everyone was friendly and helpful. The all inclusive option was awesome. My kids loved Iggie's. Beautiful view from our room. The beach at the resort is awesome. The ladies in the gift shop were really helpful with planning activities. We loved our stay there and will definitely return. read more

Bolongo Bay Beach Resort - View from our room - Resorts Near Me - Saint Thomas, Virgin Islands

Updating: we went with the all inclusive btw. Totally worth the money if you plan on eating every meal at the resort. Which both restaurants have HUGE menus and there is always something different to try. The breakfast can either be buffet or ordering from the menu. 15% tip is automatically included on all bills but I tipped more bc I'm a server and believe great service deserves a great tip. At the end of the trip when you check out you will see your total bill of what you "added on". It wasn't even $150 and that was with getting sunscreen, snacks, and other knick knacks at the gift shop. read more

My best friends got married here February 28th, 2015. It was an amazing experience and I am so happy for them both. We stayed just off resort at Paul and Colleen's rental apartment, but spent a lot of time at Bolongo because of the wedding events. The apartment was clean and inviting. We tried to leave it in the same state as we found it. If you understand the fresh water situation on the island, you know that water is precious to those that live there, and the plumbing has to do some incredible feats to get water to you in those hills, so whiners, grow up! That said, we had no issues with plumbing or water while there, and the air conditioning units and fans would cool the space quickly when we came in at night and turned them on (kept them off during the day when we were out, energy is not free) It was a pleasure to have rooms to walk through and relax in, plus a full kitchen we used to make breakfast. The view of the ocean in the morning, and the view of Iggie's bar at night, made the balcony a nice place to sit and relax. If your idea of a great wedding is having your close family and friends being with you on this important day, and being the only wedding that day, rather than being treated like a number (the Marriott runs 4-5 weddings a day, forget it) this is the right place. You just can't beat the view and the excellent staff at Bolongo! The staff was very helpful, everyone we spoke with had something interesting to tell us about the island, and had knowledgeable answers to our questions (which I'm sure they got asked more than 20 times a day). We ate at both restaurants on site and enjoyed the food. I had done some reading ahead of time so I knew not to expect fast service, and enjoyed chatting and relaxing with my own husband. I found it refreshing. We took cabs (no way we felt comfortable driving our first visit) and the staff were always helpful getting us a reliable cab and we always took that cab's card in case we needed to call for one on the way back. read more

We only stayed here for one night while passing through from staying on Virgin Gorda. We had toyed with the idea of staying elsewhere but chose Bolongo Bay based on price and reviews. We got a really good deal on a value room and the "European" (non inclusive) plan. Upon our arrival at check in we were given a rum punch. Checking in was a little slow and then we had to wait for the bellman to come back and give us a ride to our room in the golf cart even though it wasn't too far from the main area. Oh well. Our room was a little dated but clean and comfortable. It had a mini fridge, microwave, coffee maker and some dishes. I thought that was nice to have. Our room had a door right to the back of the resort and the beach. It was literally steps to the beach. The little deck outside was nice too. The bathroom was small and shower was tiny but it was one night. I did think it odd to have the soap, shampoo and conditioner in dispensers but again, we only stayed one night so this didn't affect us. We had drinks at Iggies. Service was a little slow at first. They had some good fruity drinks and the St John's beers which was great. There were some locals there as well as the resort guests. I liked that. We didn't eat at Iggie's. Drink prices were pretty good though, especially for a resort. The food at Lobster Grille was solid. We had both breakfast and dinner there. For breakfast we suggest ordering from the menu which was way nicer than the buffet. The beach was a little rocky but nice enough. We didn't really go in the water since our stay was so short. We saw a lot of people taking advantage of the free water sports though and wished we could have. The tennis courts were ok but a little run down. We couldn't figure out where to get the equipment. There were several cats on the property. We made friends with one who was super friendly. I like this since I like cats but could see how some might not enjoy it. Overall I'm not sure we'd stay again since it was just ok. I could not imagine staying here a week or more though! It's pretty small. Especially if you are looking just to stay on the resort. Unless you have a car and are going to go exploring, I'd probably stay at a larger resort just to fight boredom. The staff was all VERY friendly and we have no complaint about that! read more

Bolongo Bay was everything we expected it to be and we truly enjoyed our stay! After reading many reviews before booking, I knew this wasn't going to be a newly renovated resort and was more so looking forward to the character, secluded beach, relaxing environment and friendly staff - we weren't disappointed. There were so many positives about our stay and I would say the overall atmosphere made our vacation. While visiting other areas on the island we found ourselves wanting to go back to relax at Bolongo Bay! Our room had a beautiful view, didn't love that we had two queen beds instead of one king but it was worth it for the view. Other somewhat negatives - the shower is super tiny so for my 6'2" very muscular husband had a hard time in there (lol). The resort overall is dated but it's clean! I was happy we didn't do all inclusive because there are so many amazing places to see and restaurants to eat at on the island but Iggie's Oasis has delicious food - Mango Banana Nut bread for breakfast, Fish Tacos for lunch, Jerk chicken for dinner and all of the frozen drinks were delicious with BBC being our favorite. The island kitties that live on the resort are so sweet and as cat lovers we enjoyed their company very much. Make sure you bring water shoes if you want to go into the ocean at the resort because it's a natural beach that has a lot of rocks and shells. Don't leave without taking a walk to the left side peninsula at Bolongo where you can climb between the rocks to see an absolutely gorgeous view of the ocean - it's majestic! We have stayed at the most gorgeous 5 star resorts and have eaten at the most highly rated restaurants and while that wasn't what this vacation was, it was absolutely perfect, relaxing and we will be going back! read more

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I stopped by for dinner and drinks during carnival season. The bartender was wonderful and the food was yummy! Very laid back vibe. You can enjoy your drinks at the bar, by the pool or on couches that are set up overlooking the beach. Very nice choice for a laid back evening! read more

Bolongo Bay Beach Resort - View from my dinner table! - Resorts Near Me - Saint Thomas, Virgin Islands

We stayed at Bolongo Bay awhile back, but we had such a great time! The staff were professional, yet personal and made sure that we were always taken care of. I loved the fact that BBR isn't a huge resort and it was in it's own little "bay", to which only hotel guests were in the area. All of the rooms open to the beach, there is a great little pool, hammocks to enjoy, kayak's, and they offer snorkeling trips on the Catamaran - which is an amazing day trip! We did the whole "inclusive" trip and it was well worth it! I can't wait till we are able to head back for a great, relaxing trip. If you are looking for a small, quaint and just relaxing place to enjoy, I would suggest BBR. read more

We spent 1 night at Bolongo after departing 8 days on a Chartered Catamaran. Usually we do stay at the Marriott but it's closed after Irma. I went into this with an open mind. However, it was quickly clear it was going to be a struggle. 1/ We paid for an upgraded ocean front room. We waited at the bar for 2 hours until the room was "ready". We then went to the room and an employee was in it working on the phone and cable lines. An hour later they moved us to a new room far less than what we paid for and acted as if they did us a favor. 2/ I was eaten alive by some type of bugs either at their bar or the room. I never set foot on their beach because it's inaccessible due to seaweed. 3/ at 2am the couple in the room next to us began to argue. Loudly. Until 5 am...every name in the book called to one another. My husband was concerned he should go and knock before it became violent. I attempted to call the front desk and our phone didn't work. So long story don't book this place based on photos or price because it is very expensive for what you get. It is very very dated and worn out and I'm fairly certain it was 80% like that prior to Irma. Thankfully we are blessed to travel to the BVI yearly and St Thomas is a quick stop point for us. I'm only writing this to warn people of the expectation. read more

Food is excellent, staff are atrocious! Very ignorant and disrespectful to guests. Only 1 small pool with a tiny bar and limited drinks, didn't have a lot of things we asked for. Pool bar is the only bar and it closes very early, noise complaints shouldn't be allowed at a bar!!!! Which my family got almost every night. read more

We went on our honeymoon and checked out their website and YouTube videos of resort before booking. Let me just say this is not and I mean not a 4 or 5 star resort. When we arrived our room was not ready and I understand we were early but even at check in time still not ready and it took another hour for it to be ready. Upon entering the room the edges of the floor by base boards all around room were dirty and under sink in bathroom. My wife started crying cause of thus and the decor was from the 80's and falling apart. . Now keep in mind the website stated remodeled and updated rooms. The tv was the size if a computer screen and we are 2 fat ppl so in bed we couldn't see the tv over our stomachs it was so small. Next was the shower. It was the size of a small phone booth and even skinny ppl we talked to couldn't bend over in the shower. The water pressure and cheap shower head couldn't wash soap off properly. We went to Kmart and bought a shower head with a hose attachment so we could rinse off. Within 10mins of being in room my wife called front desk to voice her concerns and ask about other rooms of better quality or upgrade and was told we had one of the better rooms and anything they gave us would be a down grade cause everything was sold out. Now thus us a all inclusive resort so meals included. They had only 1 restaurant with the same small menu everyday of the week which got old quick and most didn't taste that great. All though they had a couple good things ie. Fruit plate and yogurt and the shrimp penni . Now where do they do house keeping every 3 days unless you ask for it. We asked for our room to be taken care of and came back later that evening to find nothing. Next after 10pm there is no where or way to get food or drinks and only if that is if the 1 vending machine is working could one get a soda. Oh and our toilet wouldn't flush and we called front desk around 10:30pm to be told the maintenance man is only on property from 7am to 7pm. We are more than welcome to come get a plunger. Now for the more than $4,000 we played for 7 days we shouldn't have had to plunge our toilet not once but 2x. The staff there for the most part are very dry and less than eager. On a excursion called Sunday fun day that we paid extra for while there which is through and owned by the resort to include sailing on a 53ft catamaran sailboat to 2 different islands and snorkeling with sea turtles. Well the day was awesome except for 1 if the boats mates her name is Toni. She is overly eccentric and has no filter. Well after hearing her make a so called joke " my dog sheds worse than a cancer patient" so unacceptable and also night before eating food off guests plate. Well my experience was coming up the ladder from ocean onto boat only to look up and see her at the top and her pubic hair sticking out of her crotch area of bathing suit looking like a bush popped out. I couldn't believe she didn't fix herself when she got out of the water. Well my wife took a video of the room and if anyone who is looking to go to this place would like to view it can email me at jstanavich82@gmail.com and I'll try to add it to this review if possible. Before leaving they offer you a survey to fill out which I did and within minutes the manager came and git my wife and watched video and said we should have called down when we got there and they could have changed rooms. Remember in the beginning we did call . well they said all they could do was refund our Sunday funday trip and had no control over the room package. Bullshit. And my wife told them if they offered a free week we wouldn't stay that they would have to pay fir a week at another resort like lime bay by Wyndham. Hopefully you have read this in full and do a lot of research more than we did. Because this place is like the budget or motel 6 or super 8 of virgin islands. Oh and their beach has more rocks than sand so be prepared. read more

Very convenient location with a very chilled vibe. There is a restaurant (four stars, great service, slightly above average food), a swimming pool, and a sit down or swim up bar. Easy access to Iggies next door or Mims a short way down the beach. Sea urchins make swimming in some areas more difficult. The best part, though, is the afternoon (leaves at 12:30, stays out for 3 hours) cruise on the resort's catamaran -- wonderful. The captain and crew are great. You go about 30 minutes out to Turtle Bay off of Trunk Island. We saw turtles, barricuda, and lots of colorful fish. We then went to the other side of the island and explored a ship wreck (a WW2 era freighter in three large pieces). It's $75 per adult but it was a great experience. read more

Great service and awesome time. All of the food is great. Will return on my next trip.

I miss you, Bolongo Bay. Sincerely. My sister and I took my mother there for her 60th birthday. I really liked that this was a quiet, homey feeling resort right on the beach. Our decision to stay at Bolongo Bay was confirmed almost immediately when our hotel shuttle driver accidentally took us to Sugar Bay resort (our runner up), and a guest there asked for a ride to the beach. It was further confirmed when we checked in and were brought a tray of complimentary cocktails. We bought the all-inclusive package for 4 nights, and I would highly recommend for any resort vacation if it's an option and if you can swing it. It really removes the stress of worrying about additional cost, etc., besides any extra you want to tip. If you plan to have a few BBCs a day, you definitely get your money's worth. We are three people who (we think) are pretty picky with various dietary restrictions/preferences. I was pretty happy with the menu options at both of the restaurants. At Lobster Grille, the bacon wrapped scallops and the beet, watermelon, and goat cheese salad, and stuffed lobster were yummy. At Iggy's, you could really just live off of the appetizers, but when the Mahi is good, it's really good. Also wonderful were the gift shop/tour planning staff. They really worked hard to meet our needs, find us the tours we wanted, and when there was no BVI group tour available, helped us find a reputable, friendly, and affordable charter company (Good Day Charters) for what ended up being the most fantastic day of our voyage in the VI. Bolongo's sea turtle snorkeling trip was also fun. You really get up close and personal with some boss sea turtles and rays. The sand flies sucked (pun not intended), but in the tropics I expect to get bit up by bugs and to be on the lookout for critters. In fact, I loved that there were iguanas, frogs, lizards, resort cats, and various birdies running around. I would take away a star for certain aspects of our stay, but they were not within the direct control of Bolongo Bay. The resort is in two parts: the hotel rooms and the condos. The hotel manages the condos and acts as a short term leasing agent, but does not own/update. We stayed in a 2BR condo. Some slow plumbing and one of the air conditioners was really loud, but nice otherwise and right on the water. Anyway, the condo building owner decided to power wash the building while there were guests in there without telling the hotel -- this is not something that the window seals can withstand and icky water got in the condo. We complained to hotel staff, who was mortified, and they sent their cleaning crew right away. On the last morning, I woke up at 6:00am and watched the most epic sunrise over the water from our patio. Would totally stay there again. read more

Perhaps the worst hospitality experience ever. I got married here- they had the names on our room wrong-- not even saying congratulations to the RIGHT PEOPLE. Yes the view was fine, but I felt like I should be wearing shower shoes throughout my room. The lightbulbs were out -- no one came to change them. Our hair dryer exploded, bc it was a POS. My sister's hair dryer also overheated and caused a burning fire smell in her room. Even my iPhone charger MELTED off of the wall and my husband got shocked when he tried to pull the remains out of the wall. Everything was just bad. Food was decent, but we literally had to serve ourselves. Cheryl - waitress for both breakfasts, complained about how her one day off this week threw her off and that was why she was so slow. Awesome. By the end of breakfast, customers were serving themselves. Had a mishap with the front-office staff- they told us where to park & caused us to have to shell out $225 of our own money when our car got booted. When following up with Paul & Colleen ( the owners of the Bolongo Bay Resort) they said it wasn't their fault and didn't do ANYTHING to make the situation better. I would never recommend this place to anyone. read more

I spent 5 nights here while in St. Thomas to attend a friend's wedding. Although this wasn't my first choice for a hotel, I was pleasantly surprised by this property. It is a great value for the price, especially when you compare it to other nearby hotels. I really enjoyed Iggies Beach Bar and Grill. Every meal was expertly prepared and was delivered to my table quickly. It's the only open restaurant now but it more than sufficed for this lazy foodie. (The ahi salmon is particularly good). The room that I was assigned was spacious, and even though it was billed as a viewless 'value' room, I was able to easily see the beachfront from my window. The bay is calm and great for a cooling swim. The amenities are provided in eco-style dispensers and they provide paper straws - so this Californian felt right at home! The one low point for me was the fact that the in-room internet connection was down. (they weren't able to solve this during my stay). But the staff that I encountered were in general pleasant and very helpful. If you're looking for a great deal vs luxury, this little island hideaway will suit you just fine. read more

We love this place and can't wait to come back! I was ready to write a 2 page review but will keep it brief. The bay is quite which makes for perfect conditions to snorkel (equipment offered free at the dive shop). Besides some murkiness and lots of seaweed to one side, we were able to clearly see some fish, coral and even a few turtles! The room was as expected. Clean and simple. It was no 5 star resort with amenities, but you get what you pay for and the room was more than acceptable. We had an ocean view and were not disappointed, I believe all rooms have perfect views here! The food is great. We ate both at the Lobster Grille and Iggies. If you want more laid back then head down the beach to Iggies. Drinks are great as well. We loved all of our servers, everyone was so nice and the bartenders kept us occupied and happy every day (an pretty full and hydrated). The beach is nice with plenty of chairs to choose from, and there are great activity options such as snorkeling and sails on the Heavenly Days. We met with one of the owners during a Manager's Reception for the guests, he was so nice and talked with us for quite a while. The rest of management was great and very attentive when we had requests or questions. Overall, I couldn't have asked for a better place to stay. If we could have afforded it, we would have stayed at the Marriot or some nice fancy place, but I don't think I would have enjoyed myself nearly as much as I did with Bolongo. We really appreciate how much care the entire staff puts in to each guests' experience and they made our honeymoon wonderful. We can't wait to come back! P.S - for all the negative review due to your room not being "perfect" or limited food options, spend more money and go to a Sandals resort. However, enjoy never getting to know the staff. We got to know Harry and Alex real well at the bar and they took care of us the whole week! We stayed the first week of December 2016. Limited crowd and perfect weather. read more

I held my wedding and reception at Bolongo Bay in January. Me and my 47 guests had an amazing time thanks to the staff. Future brides: the coordinators Lorie and Linda are amazing! Get married here! The pros: -Options for all inclusive or ala-carte "european" plan. Our guests were pretty much split 50/50 on the AI and EP. I feel some of our more budget-conscious guests would not have been able to attend if not for EP. St Thomas has few all-inclusive resorts, so AI is a good option if you don't want to worry about budgeting. It is quite a but more expensive, but I recommend if you are a drinker, all-inclusive is the way to go. -The food is good. I liked that they had menu service for every meal (unlike many all-inclusives that are buffet style). There are two restaurants: Lobster Grill and Iggie's. Lobster Grill has a more upscale feel. The curry shrimp was my favorite. Iggie's is a beach bar atmosphere. Steamed crab pots were delish! -Family owned. I appreciate supporting local businesses and I liked the more intimate family atmosphere. I never felt crowded on the beach and the staff in the restaurants and gift shop were really friendly (even learning our names and giving us hugs by the end of the trip!) -Tons of free activities. Bolongo had a whole slew of water and sand toys available for guests to use for free and staff available to show you how to use them (kayaks, windsurfing, snorkel, scuba demo etc). Depending on your length of stay you can also get a free excursion or two on their catamaran. The crew, Jolene and Matt, are great! The cons: -Service is a little slow in the restaurants. I had a large group most nights, so not sure if that was a factor, but service overall is certainly at a more "island time" pace than in the states. But again, the servers and bartenders are amazing and you are on vacation, so take your time! -If you are looking for a large expanse of smooth white sand, this is not your beach. The beach is a bit rocky, and there is some sea grass. However, this lends itself to good snorkeling and sea life. We saw sea turtles literally 10 yards from shore! -The front desk staff had questionable customer service skills, but fortunately I did not interact with them much. read more

Well I'm sitting at my table and my food has yet to arrive and the service is terrible and very slow . I feel as if I've been here for an hour . read more

I won a trip to Bolongo Bay on Wheel of Fortune - not the all-inclusive, though - so I really can't talk about value for your dollar. But my husband and I had such a good time and were very impressed with this resort, and would love to return sometime soon. First of all, we loved our room. Tiled floors so you can easily sweep away all the sand you'll drag in, amazing view of the bay through a picture window, nice size patio just steps from the beach - complete with the cutest little lizards and a couple of iguanas, and an occasional mild-tempered hotel cat that will stop by to hang out with you if you'd like. A mini-kitchenette with fridge, sink and coffee-maker. Yes, the shower is small, as some other yelpers have noticed, but it wasn't an issue for us. The bathroom itself is not small, though. The restaurants are very nice. Iggies is casual and has that super cool beach vibe. I personally liked the corndogs. It's the child in me, I suppose. Lobster Grille was wonderful. My husband particularly loved the seafood cocktail, and I had the pork rib eye at least three nights. Soooo good! But the best thing was the catamaran. We went on both the Snorkle with Turtles excursion and the Sunset Sail twice during our stay. We probably would have gone every day if it were available. I could have lived on that catamaran, it was so much fun! Joe, Allen and James were amazing and kept us entertained and full of rum punch. Overall, we loved our vacation. Met the owners in passing, and they seemed very nice. Staff is sweet, welcoming and accommodating, Don't have a single complaint. Did I mention Joe, Allen and James and the catamaran? Don't miss it! read more

We just got back from the most amazing trip at the Bolongo Bay! The staff felt like family, food was amazing, Iggys was so fun at night, and we met life long friends at the resort. Even though the beach isn't as nice as other parts of the Island and the resort is older, the friendly staff/fun atmosphere made it worth it. We did the all inclusive and its 100 percent worth it. Only recommendation-watch out for sand flees! Go buy the all natural bug spray from the gift shop and tell Tracy I said hello! She's the best! Thank you Bolongo Bay! We can't wait to visit you again soon! read more

If you want relaxing, quiet and not crowded like we do -- this is for you!! Every room is beach front great views , great restaurants, the staff is friendly and accommodating. We did the all inclusive which made it even more relaxing! Jason settled us in and made us feel right at home! The Heavenly Days catamaran trips leave right from their dock and we did the full day sailing to St Johns Honeymoon beach was beautiful!! Loved it! They have diving & snorkeling too, plenty of beach toys! We had an anniversary dinner on the beach as a gift from our children, it was beautiful under a full moon!! Thanks Cheryl! Their restaurant was excellent the Lobster grill with fun and courteous staff like Harry and 007 at the bar , Iggies was very good food also, loved the staff and Austin welcomed us right way - beyond what I expect in the Carribean. Yes its true the rooms are a bit rustic but the place is great and we would definitely return!! We also took the full day trip to BVI on New Horizons II it just topped it off to make the best stay ever! Laura in the gift shop will help you pick the best trips for you! read more

What a session at the bolongo beach bar happy hour at sundown! Hospitality, live music and Caribbean charm! We'll be back

Abilities in the rooms are very basic for the U. S. Standard. However, it's probably above average on the island since everything seems less "luxurious". The staff is friendly, especially the guys who work at the water sports hut. Sergio and Zack! We had a great time there! They are friendly and knowledgeable! Iggies' bar is lots of fun too! It was a great place overall! read more

We stayed at Bolongo for a week in the beginning of April 2011. It was our first big trip together and we loved it! We did 7 day all inclusive Beachfront Room. The all inclusive was well worth it! The food at Iggies and Lobster Grille was delicious! The 1/2 day snorkel with turtles and sunset cruise on the catamaran was so awesome! The crew of the boat are really nice. Everyone at the resort makes you feel at home. They helped us schedule everything for our trip. I loved Bolongo and ever since the day we left, we've been longing to go back. The only thing we'll do differently next time is spend more time relaxing in the sun at the hotel. We did all the tourist things the 1st time. I wish I'd have spent more time relaxing on the beach reading a book or something. =) Oh and if it's your first time going and all, DONT RENT A CAR! It's a waste! The taxi service is great, and if you stay at Bolongo a lot of times tours and such pick you up at the hotel lobby! read more

Wow my wife and I and our to friends are having a very good stay here. The staff are very friendly and kind and ready to help with any problems that mite happen. Hats off to Bolongo bay beach resort from Tony and Pam of California !!! read more

I had my wedding here on September 19, 2015 and it was everything that I could have imagined. The staff was amazing, Lorie the wedding coordinator gave me such a sense of relief and told me that everything was taken care of. Blynda and Azam were also wonderful! The drinks and food were delicious. We were lucky enough to have our friends and family with us to celebrate and it was a trip of a life time. I'm so thankful that we made this decision and look forward to coming back soon! The band, Flipswitch also played at our wedding and it was a perfect choice! Overall, amazing! Thanks staff at Bolongo! :) read more

I got married here a week ago. It had a breathtaking scenery. Sarah was the on site coordinator that helped us. Upon arrival, we were dropped off to where the girls would be getting ready. Although, the door was locked it only took a few minutes to retrieve a room key. My husband and his groomsmen wandered around to find someone to get them into the room that they were supposed to have. Unfortunately, the room for the guys was overlooked and they had no where to get dressed. One of the hotel staff members who was looking for a place for them to change said that could have a room to use if they booked it and gave the hotel $110. This was VERY irritating and poor service. The guys ended up having to change in the fitness room because my husband refused (& he's right) to pay $110. The ceremony was perfect. We chose the non-religious reading and it was exactly what we wanted. I loved how the JP incorporated our dogs into the reading several times. When the ceremony was finished, a photographer from the resort had us posing for tons of pictures. There was one where he wanted us to stand by waters edge. My husband had his pants rolled up and the photographer was backing me up onto waters edge. I was very clear that I did not want to get wet & he reassured me I wasn't close enough to be wet. Unfortunately, he was wrong. A wave came and broke on our ankles soaking the inside of my dress, at least 4 inches high. I was livid and ended the photography session, I wanted no more. Sarah told us we only had 10 more minutes before the taxi was to take us back to the cruise port. I asked her where my photo frame prop was (because I paid for one.) Initially, she looked confused at me because she may have not realized I booked one. She told me to hang tight and she'd bring it out. Well, the photo frame she brought out did not even have the correct last name on it. My husband technically has two last names but only one he actually uses. This was made very clear on the forms I had to fill out for the ceremony, the JP even was aware of it and he introduced us with the correct name. The photo frame only had one name on it & it was the wrong one and looked like they forgot to put the "I" in Rodriguez and was squeezed in after the fact. To compensate us for that we were both given a bottle of Corona for the ride back. Overall, I'm not as happy with the experience as I thought I would be. I understand mistakes happen but, the ones made that day and the way they were handled was very poor. I posted this on the resorts Facebook page as well and a staff member responded to me. It seems as if my experience is being "down played" and I'm getting a condescending response. read more

Place itself sits in a nice location. The people running the place are rude and unprofessional. I went for hurricane relief. Was charged a lot for no electricity, no clean sheets, nothing. Just a hot mold room with a bed. Theres a grey haired grumpy old guy that i heard was part owner, he should not be allowed around guests. The only good thing i can say is the bar was open, the bartender was good and the food was alright. We left to another place after 3 days that had electricity, better service and was a lot cheaper. read more

I'm writing this to make people aware of a FABULOUS restaurant not listed at Bongolo Bay. LOBSTER GRILLE is just to die for !!! Eat there, then go to Iggies for music and other fun. Great combination! LOBSTER GRILLE is the best food that I've ever had! Ask for Karen, and she will take good care of you (just remember your on island time :-) read more

I spent a week at Bolongo Bay Resort earlier this month. It was great! The room was big with two double beds, a dresser, a bedside table and a table and chairs. The beds were comfy with soft, plush bedding. The room also had a small kitchenette with a mini fridge, sink and microwave. The bathroom was a little small. The room was clean and we had daily cleaning services. The room was air conditioned and the doors also had screens that could be opened to let in ocean breezes. The resort is older two story buildings. All of the rooms are beachfront. The resort has two restaurants. They were okay. Iggie's Beach Bar was far better than Lobster Grille. However, both places had inattentive, poor service. We did not have the all-inclusive package, but I would not recommend it anyway. I think the food served at Iggie's or Lobster Grille would get old fast. With a stay at the hotel, there was free access to all non-motorized watercraft. They have kayaks, aqua tricycles, and rafts. They also have jet skis which you can rent for an additional charge. All of the hotel staff was helpful and friendly. Bolongo is not near downtown Charlotte Amalie, so it is a $8 to $10 one-way taxi ride to other parts of the island. All in all, I would recommend Bolongo Bay for a relaxing vacation. read more

O N Beach. I am sitting on our balcony feet from water. Absolute relaxing . Run by gracious, friendly, and very helpful people. Large comfortable room. read more

DO NOT stay here and I say this because it was dirty, smelled, lights in the bathroom didn't work, and the shower, had cold water only. We were supposed to stay for 3 nights and we ended up checking out after the first night because we couldn't even take a shower! When I asked politely to change rooms, they didnt have any left. They were not helpful AT ALL. I then politely asked for our money back and we checked out and went down the road to the marriott - which was GORGEOUS and it was the same price per night. (which was shocking because Bolongo was really really dirty and the marriott was AMAZING.) When we were in the process of getting our refund, all of a sudden, they had an open room - odd because they said they didnt have any! If you fly all the way here to this gorgeous place, then dont stay here, stay at the marriott frenchmans reef right down the road. They have a convenient store, restaurants, infinity pool, free snorkeling gear, etc. all for the same price as bolongo which has no amenities and dirty rooms. read more

Hotel is decent. Some down falls were that when we first arrived, we went to eat after check in. There's only one place to eat. We ordered 2 alcoholic drinks. Time passed, no drinks. Our food came and I asked for a 2nd alcoholic drink since my first one hasn't came. She apologized and said they had a new bartender. We continued to eat our food and still no drink. I literally had to tell her my food was all in my throat in order for her to at least get me a water. We never did receive our drinks. The hotel room had a lot of hair on the floor from the previous stay. The beach had a lot of washed up "seaweed" and rocks making it difficult to walk through. They say it's all inclusive but when you arrive they say one entree per person PER meal. Any additional entrees will be charged at full price and added to your bill (I have never been to an all inclusive hotel that had limitations on what you can order) the drinks were not strong, I felt like I was drinking virgins coladas etc. We had dinner our second night and were seated on the balcony above the pool. It was a great view but there were kids still swimming (this was at 8:30-9pm) and we were getting wet the entire time. We told the staff the food was great but about the pool situation and they said they have been lenient since after the hurricane hence why people were swimming so late. The Heavenly Days catamaran for the sea turtles was very nice! The hot water took about 10mins to get hot. I would return to St Thomas but not this hotel. read more