Scammed us!! We were sold on purchasing a 6 class package (3 solo and 3 group) for $1200. The first session, our trainer never showed up, which was inconvenient since we had left work early to accommodate the session time. [[HIGHLIGHT]]We were given a classic excuse by someone other than the trainer after we called 3 different numbers to figure out where our trainer was.[[ENDHIGHLIGHT]] Then this same thing happened every session time after that... we'd schedule an appointment, the trainer wouldn't show up, and then we'd hear a new excuse to explain why the flakiness. After 6 months of this constant back and forth, we finally asked for our money back. We were told the owners would be reaching out. 1 month went by and we never heard from the owners or anyone else. [[HIGHLIGHT]]I guess they just GHOSTED us and then they shut down their website for a while.[[ENDHIGHLIGHT]] I'm not sure what they're up to now but do not buy from them. There were so many other red flags from the start (heavily pushing for us to buy the shock collar package among other things) - I'm not sure why we ever agreed to pay for these in the first place. 0/10 do not recommend read more

See all

This company offers boarding and dog training services. My fiancé and I have only tried their boarding service and it was amazing. Braden met with our dog first before setting things up. He was so kind and our dog, Willow, loved him the moment she met him. After the first meet and greet, we dropped Willow off to the dog trainer's home while my fiancé and I could getaway for four days. Lauren took care of our furbaby and she did a phenomenal job. She texted me updates of Willow twice a day. As a mom to a furbaby and real baby, I appreciated this communication. She also asked questions to make sure Willow was comfortable and enjoyed her stay. Lauren took Willow on scenic walks in different locations and even treated her to a pupachino. I could tell from pictures that Willow was in great hands. I plan on hiring Lauren and the Bolt Dog Training team for future services. They are professional, knowledgable and will care for your pup as if it's their own. read more

See all

Braden & Jerod seriously changed my life and Alfie's life for the better. Alfie started out being a dog I could take everywhere and anywhere. He could play with dogs off leash, go to restaurants and lay down, etc.. After a bit of time he started to develop pretty bad reactivity issues toward other dogs. It started at the beach one day when he was running around off leash and having the best time. I then put him on leash so I could sit down for a bit, when another on leash dog walked up to say hi and Alfie growled and bit at him to make him back up. It wasn't a dog fight, it was more so get out of my space. I was shocked but didn't think much of it as he had never had that reaction before. It then continued to get worse where anytime we were on a walk and Alfie saw another dog, he'd bark, growl, lunge on the leash. He would be wagging his tail but he sounded aggressive. I knew I didn't feel comfortable letting him off leash anywhere at that point. Our walks went from being the best part of our days to quickly the most stressful and anxiety inducing part. I think it is improtant to say that while all this was happening, Alfie was able to get along great with dogs at the same time. He played with my neighbors dog daily, his litter mate/sister often, and was introduced to another friends dogs that he eventually learned to trust. I only say this because while it was obvious Alfie had social and reactivity issues with other dogs, I also knew he liked dogs and was capable of getting along with them. I decided to put Alfie in a 3 week board & train where he stayed with Braden & Jerod. They were able to diagnose the issue almost immediately and were able to apply their professional experience and approach to train Alfie. They worked a lot of impulsivity and controlling excitement. Ultimately, they said Alfie isn't an aggressive dog, he is just over excited and needed to learn how to control his excitement so it didn't lead to aggressive situations. I now have had Alfie back from the board and train for 3 weeks now and he is AMAZING. He still has his sweet goofy, and snuggly personality, but his behavior and manners have changed completely. I have brought him to the beach to run with other dogs, on long long walks/runs, restaurants, grocery store, the vet, etc.. He is sooo well behaved. He looks at dogs and be right next to a dog while on leash and he will even lay down because he is so calm now. He has great recall when off leash. His demeanor around the house is also calmer. He seems so much happier because he has a better quality of life now. [[HIGHLIGHT]]Braden and Jerod did communicate very clearly that they could train Alfie to be great, but the behavior after board and train depends on me.[[ENDHIGHLIGHT]] Braden and I did two training sessions after because the important work is for the owner to learn how to continue to discipline and properly train the dog. If a dog were to revert to one behaviors, it is simply because the owner is not putting in the work. It is something you must stay consistent with, but if you do, your dog will improve so much. [[HIGHLIGHT]]I am so thankful for Braden & Jerod. You can truly tell how passionate they are and how much they care.[[ENDHIGHLIGHT]] 10/10 review! Alfie and I are now so much happier because of you guys. read more

See all

Beware- Bolt Dog Training has earned an F rating with the Better Business Bureau for consistently refusing to honor its satisfaction guarantee and address customer concerns. You can see this bear out in these reviews as well, as Bolt chooses to deflect and blame rather than take any responsibility for conflict. [[HIGHLIGHT]]The sales call is not personalized. They offer a couple generic choices, steer you to the most expensive one, and pass you on to the next person in the chain.[[ENDHIGHLIGHT]] They may offer you some 'free tools.' You will never receive these. [[HIGHLIGHT]]We found the email address on their site to be nonfunctional when we tried to express our dissatisfaction with the process, and their receptionist told me "you can try emailing the owner, but they never issue refunds."[[ENDHIGHLIGHT]] And try I did, anyhow: Email one: Good afternoon Bolt Dog Training, We are writing because we would like to cancel our training package and get a refund for the remaining balance. We are happy with our trainer, but feel that the package overall is not for us and do not feel that the service was well represented during our sales call with Josette. We feel that the lack of personalization in the training plan and the disconnect between sales and training led to an overall lack of value. [[HIGHLIGHT]]Confusion around what training tools were being provided as part of the package led to a sense of being deprioritized as a customer as well.[[ENDHIGHLIGHT]] Overall, we feel that the organization of your company makes you a poor fit for us. We do not see the value in completing the training package, and would prefer to cut it off now for a prorated refund. We hope that you stand by the satisfaction guarantee advertised on your website. Email two: [[HIGHLIGHT]]We first emailed you about this matter, using the address provided on your website, on Monday. That email was returned as undeliverable.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I called your listed phone number yesterday and was given this email address, but have not received a reply here either.[[ENDHIGHLIGHT]] Please respond and let us know whether you intend to stand by the satisfaction guarantee you have advertised on your website and issue us a prorated refund. We are aware of your eight unresolved BBB complaints surrounding refund requests, which have earned you an F rating with that agency. As Bolt Dog Training is not a member of the BBB and seems unconcerned about complaints made through that agency, we will be lodging our complaint through the CA Attorney General's Consumer Complaint process should Bolt Dog Training fail to respond by EOD Friday, or should Bolt Dog Training refuse to honor its advertised satisfaction guarantee. [[HIGHLIGHT]]As of yet, crickets.[[ENDHIGHLIGHT]] I would take this into consideration as you consider working with this company. read more

I'm so glad I found Braden to help me with my pup Ghost! Braden exceeded expectations within the first hour of meeting him. He got our sweet but very anxious/nervous pup to trust him so fast just with our first meeting. Ghost has issues with being anxious around other people, dogs, and loud/busy noises on the street and I was getting pretty stressed out on our daily walks. Finally, just after a few meetings with Braden, I've learned how to communicate more effectively with Ghost and it's been really nice! He pays more attention, he's less anxious (still getting better each day), and our walks are a lot more enjoyable. Braden is very easy to talk to, he's a great teacher and is highly knowledgeable of all kinds of dogs. I'm excited to get Ghost started in the group classes now, to see how much more we can learn! I'd absolutely recommend anyone to train with Braden! read more

Bolt Dog Training - Ghost - Pet Training Near Me

Not only is Big B polite, punctual and professional he is a dog whisperer. I have recommended him to friends if they get pets. My dog is very well-behaved and can now walk on a leash and now more comfortable with my husband. My training is coming up lol. Next step is group training. We will see if he can train me lol read more

Bolt Dog Training - Pet Training Near Me

Sophira from Bolt Dog Training was the answer to our prayers! He handled our case with a level of expertise that immediately gave us so much relief. From the consultation alone, Soph achieved a form of communication/trust with our newly rescued German Shepherd. We got regular updates while our dog was in his care. He addressed all of the dog's behavior issues during the boarding training. Before our dog's return he invested extra time to ensure my wife and I were equipped to command/handle our dog Hades. You can definitely see the passion he has for helping build up these dogs. We can not express enough gratitude towards Soph for giving us back a young dog beaming with confidence, attention, and eagerness to show us his new found obedience! We can confidently say that he gave our difficult rescue dog the tools to succeed in his forever home with us! read more

See all

We hired Bolt Dog training for in-home training for our two dogs, Tucker and Goose. The initial consultation was great, and we loved the trainer they gave us, Haylee. We had two sessions with Haylee, then found out she left the company. We tried to schedule our remaining 4 sessions, which we paid up front for, and had a hard time scheduling a session which fit our, and the trainer's schedule. I'm sympathetic to that to a degree--the trainer they had given us left the company, and they had to find someone who could fit us into their schedule. They eventually said that they found someone who could take our remaining four sessions and said they scheduled us for 4 Saturdays in a row. My boyfriend and i cleared our schedules to plan for the dog training. I got a confirmation text yesterday for today, only to have no one show up this morning, with no phone call or text to notify us. Overall I find this to be incredibly frustrating given the amount of money they fronted. I do think their training methods and suggestions for the sessions we did have were helpful. My recommendation would be to pay per session rather than buy multiple up front and they do not appear to be the most reliable. read more

Erikah at Bolt Dog Training did an AMAZING job working with our two golden retrievers Max and Bear! [[HIGHLIGHT]]Not only was she on time & professional when coming to our home for 1-1 training, she made our whole family feel empowered to work with and train the dogs![[ENDHIGHLIGHT]] She encouraged us to work together and train the dogs in between sessions and the dogs really learned a lot and made a ton of progress!!! Highly recommend Erikah & Bolt Dog Training! read more

I would not recommend this company to anyone. I received training in March and didn't really need it for my pup he was just trying to get used to his new home after being in the shelter so long and probably wondering would he end up back there. I cant say our trainer was awful because he helped a lot. [[HIGHLIGHT]]However Soph did promise to stay in contact along with our remaining sessions (3-4) be completed over time. Reached out because my dog started running away out of nowhere and have yet to receive a response.[[ENDHIGHLIGHT]] I paid about 2,000 for 10 sessions and only received half of what I paid for. [[HIGHLIGHT]]I tried called the initial number I received and no one has answered.[[ENDHIGHLIGHT]] Crazy part is I was hesitant to pay as I was on a payment plan but once I paid my last $500 that was when sessions ended. They make themselves out to be this "illustrious" company when I have learned more from YouTube and google than the training itself. read more

I contacted this company regarding my reactive dog in the office. I could not get control of her barking. Outside the office she was not as reactive. They told me after one week board and train I would have a completely transformed dog. After the one week board and train and $$$... there was no change, no on going instruction or assistance. I was very disappointed and discouraged. Make sure there is a clear understanding of your expectations, and if not met what guarantee or warranty or continued work is included. I trusted their word and did not get what I paid for. read more

Bolt Dog Training has absolutely changed our lives! Our initial visit was with Braden. He took his time and let us ask all of our questions and even started a mini training with one of our boys. We immediately got excited to see what kind of results we would get out of our boys. Our trainer was Lauren, and she absolutely became apart of our family! She was not only great with our two dogs, but our daughter as well! We looked forward to Lauren coming for training days! It was always fun and full of laughter. My pitbull went from walking me and dragging me and my husband to the point where we both dreaded taking him out for a walk, to being an off leash dog! We actually enjoy our walks and hikes now! I have learned so much from Lauren and I am so glad we chose Bolt dog training. It was beyond worth every penny! 100% recommend!!! read more

Bolt Dog Training - Pet Training Near Me

This company truly delivers! Braden came to my home and explained the options for training my puppy. We decided on the boarding option and a week later Soph came to pick up Auggie and explain his philosophy of training and approximately how long it would take. Auggie was with Soph for a little over two weeks and came back a much different dog: calmer and responsive to all the basic obedience commands. He is now a JOY to live with. Soph did an AMAZING job with Auggie. Then to complete the training, Soph trained me for two sessions in how to work with Auggie and become a bonded team. Ann T read more

Had to take this company to the Better Business Bureau for lack of honesty and unfair practices. We refused to meet another trainer due to none of them stating their certifications and we expressed our concerns regarding this matter to co-worker Jerod several times. The only time Bolt mention having certified trainers was after we turned to the Better Business Bureau. When we requested a fair refund after only receiving three lessons and were given $445. This company kept $1,000 dollars for three lessons and believed it to be fair. The lack of honesty and hidden fees that are not mentioned anywhere on your website is shocking. read more

I highly recommend They help our dog Lola finally get along with other dogs. Chris was really helpful, professional and friendly! read more

This is the most unprofessional company I have ever dealt with. The representative that came out gave horrible recommendations, advised us to purchase a bunch of unnecessary equipment for our dog, and oversold us on training sessions. My dog only received 3 training sessions of 6 paid for. I was advised by the trainer there were no more sessions needed, as there was nothing else to teach my dog. I was promised by the company I would receive a refund for the other 3 sessions not used, and 5 months later, I still don't have my refund. [[HIGHLIGHT]]Jean, the receptionist, after promising the refund, stopped responding to my phone calls, emails and text messages.[[ENDHIGHLIGHT]] Bolt Training is the worst company and stole $600.00 from me. Do not use them! It's no wonder they can't retain their trainers. read more

Excellent dog trainer! Really shows the owner how to lead their dog in the pack. Braden worked so well with Maple and his dogs were great "paw"ssistants! He is reliable and communicates well. Maple needed help with loose leash walking and being calm around other dogs, and has been doing so well since training with Braden! read more

We signed up to train our two dogs and had to cancel. I was told I was going to be given my refund within a day. Than I was told that they would be giving me a refund through Venmo once a week for four weeks. Week one and two I received a refund and week three and four nothing. [[HIGHLIGHT]]I called multiple times and texted with little to not response.[[ENDHIGHLIGHT]] This company is practicing shady business ethics and breaking California law on refund policies. I still have not been refunded $2800. read more

I had a German shepherd, 4 months old , a small improvement, he is still barking while in the crate , gets anxious easily , listens to basic commands , but same behavior especially when he is on his crate , I paid $ 5,897. The coordinator told me she will give me a new leash , they gave an old dirty one, the trainer Sam was suppose to update me every week, it only happened twice , some of his items like the food scooper, leash and 2 dog plates weee never returned , I would not recommend this training company to anyone. The dog still shows aggressive behavior read more

Do not use this company! I am so incredibly disappointed with this company and the quality of the training. My roomate and I both purchased lessons and had bad experiences. I paid for 6 hours of dog training . The trainer showed up late and left early every class. They had no plan and were completely disorganized. I thought they would write down a list of what we wanted to go through since we talked about it for an hour during the consultation. I was told they would give us an E-collar that came with the training. They said it was the same exact one they used on their dog and it worked great. However they don't order them ahead of time and I was three weeks through the training before it arrived. Once it arrived it was clear the collar didn't work well. It did not go off when it was supposed to and terrified my dog. Then the trainer said how they hate those collars, they don't work well on small dogs, and they wish they were given diffrent ones. That was the exact opposite of what we were told before we signed up. One of my main concerns with the dog training is that my dog is aggressive around food. I told the trainer that multiple times. They wanted to see for themselves and got in my dogs face as she was eating. She immediately got aggressive and snapped at the trainer. The dog trainer was not using gloves. I expected them to take precautions for their own saftey and the saftey of my dog. All of these concerns were brought to the company directly and they will not issue a refund for the remaining sessions. read more

Pressure you with in home sales and when you cancel or request a refund before any goods or services have been exchanged they ghost you.

Great board and train program! Our 3 year old chihuahua mix completed the 2 week training and all of our friends and family are so impressed with our pup! Our pup was extremely reactive to other dogs, meeting new people, bikes, motorcycles, and even things like the broom, vaccumn, and swiffer. After Braden and his brother worked with our dog, we can take him out in public places like stores, restaurants, and events with NO issues! He is able to walk without pulling, sit, lay down, stay even when our house door is open and is more disciplined. We received updates nightly throughout the program and although we missed our pup, it was so worth it! Bolt Dog Training prioritized our goals for our dog and improved our lifestyles- thank you Braden! read more

Great experience! High quality professional trainers. Super helpful and knowledgeable. Will continue to use Bolt Dog Training.

BEWARE BOLT DOG TRAINING after advertising they work large breed/ aggressive dogs I reached out to have my cane Corso trained my first meeting was with Chris who I told that wanted my dog to go through board and train but suggested we do the weekly sessions. which I assuming is because that would mean not working with her and she would not get the money. I signed all the paperwork and while planning what days she would come I asked Chris what would happen if my dog showed no progress and was assure that if that was the case then rightly so the issue would be rectified. On the day of the first session, I met with Chris as well as Braden came, and they Both worked with her seeing how she is and how to best deal with her. After that the next few sessions were with Chris, I felt like she was underqualified to deal with a dog like mine the training consisted of going to dog park with me walking my dog around the park while she walked with me. During the training there was no structure to the day-to-day training just random walking. I reached out to the company asking for Braden to step in during this time Braden came to a few sessions during the session with Chris and Braden. Braden had me tie her to tree and when she would try to attack Braden or show aggressive body language I was instructed by Braden to correct my dog by throwing/hitting her with a rolled up towel never seen this before but I believed they were professionals so I did so we started practicing but was told by Braden that wasn't correcting at right timing nor throwing/hitting the my dog the right way to correct the bad behavior but also Braden would not do it himself or get close to her at all and we got nowhere both were too afraid to deal with my dog to actually help show me what I was doing wrong. I feel like Braden and Chris should have been expressed that they weren't cable of doing the job so I could find someone else Braden and Chris suggest bringing in another female trainer for just a day which also went nowhere at this point, I was open to anything because I really don't know what to do. I had about 12 sessions and neither Chris or Braden would come close to my dog and never took her leash to show me the correct way to do anything or to correct bad behavior my dog displayed. After reaching out saying I wasn't happy with neither Braden nor Chris. Braden suggested having another trainer come in that they contract out to help which first day she was amazing but by this time I only had three session left which she was only able to do two because "she left the company" I reached out for months for my last session because I wanted to be able to talk with Braden again about the fact that I have suggest the board and train with no pivot to seeing about that and that I have been expressing from the beginning that was not having with the service that was provided. When I finally got the last appointment with Braden, he suggests bringing in the training that left the company which again instead of saying he wasn't certified to handle my dog. She declined to come due to no longer working with them. On day of training, he showed up with another trainer which I wasn't aware would be coming and suggesting pay to have her board and train with him. Braden said in fixing the issue it had to be fair to both mind you I've already paid for sessions and have no results currently so it's already unfair for me to then pay more for a MAYBE. I asked him if he feel like they have fulfilled their part to show me one thing that had changed as part of them training my dog from last year August to now and asked him to take her leash and he said no he wouldn't take her leash or come anywhere near her. I said so I feel like I deserve a refund. I even suggested him taking over doing sessions with her for free, but he said he didn't think he was the best trainer for my dog mind you this is the last session and now you're saying you're not qualified to handle her. I was told that he would speak with someone else in the company and get back to me we planned for him to reach back out to me by the end of business hours on Thursday and I have not heard back from him. this company has lied about being certified and their credentials to just get your money. NEGATIVE 10stars FOR ANYONE CONSIDERING USING THEM IF YOU NEED A DOG TRAINER AS SOMEONE WHO HAS STRUGGLED AND WASTED SO MUCH MONEY ON BAD TRAINERS LIKE AT BOLT AND I CAN RECOMMEND A ACTUAL GOOD TRAINER TO YOU PLEASE REACH OUT read more