Great location, 2 courtyards with pool in one and barbecue in the other. Two laundry rooms with 6…read moremachines which is convenient.

OMG, we are dying here. The days are hot, the upstairs residents with absence of shade from trees…read moreleave you feeling like you live in a oven. This week news says temperatures to be in triple digits, and pool has been closed for 2 months. EVERYBODY is talking about tearing sign down or just jumping in. GIVE US RELIEF, OR GIVE US PRORATED RENT (aka discount) this review will self destruct when request are met

Don't live here if you have kids. Bianca, the manager yelled at our kids for running around during…read moreEaster Day holiday. She claims our little kid is shaking the whole floor. You don't yell at toddlers! It's a holiday during day time hours. My child cried about the mean old lady that yelled at us. Weeks later, she still remembers. Also, she doesn't respect other people's political and religious values. She treats people differently if she doesn't like you based of assumed values. Some neighbors are loud with dogs barking all day, but she turns a blind eye, but if you have a toddler running, you're on her radar. Very unprofessional. Can't have pets in your lease, but her birds are chirping along all day long. We pay for 7 days a week services, but the mail room inaccessible on Sundays. Nice place, but you are dealing with a power trip, burned out Manager.

I've had a great experience living at Emerald Victoria Apartments, and a big part of that is thanks…read moreto Blanca, the property manager. She's always been straightforward, respectful, and easy to talk to. From day one, Blanca has treated me well and has handled everything I've needed quickly and professionally. I know there are some negative reviews, but honestly, I think that's just because she holds people accountable and runs things the right way. In my experience, she's been nothing but fair and helpful -- and she genuinely cares about keeping the community in good shape. If you're respectful and take care of your place, Blanca will definitely have your back. I really appreciate the way she manages this property and the relationship I've built with her while living here.

I recently moved into my new apartment at Emerald West and I've been very impressed with how…read morewonderful the staff has been throughout the entire process. From getting my apartment ready before move-in to responding promptly to a few issues that needed attention, everyone has been professional, friendly, and genuinely helpful. A special thank you to Vonnie, the manager, and her team--Al, Javier, and Mario--for going above and beyond to make the experience smooth and welcoming. It's clear that they take pride in providing great service and making residents feel truly at home. Any concerns I've had have been addressed promptly which has made the transition into my new home so much easier. We still have a couple of issues but I am sure Vonnie and her team will handle it in a timely and courteous manner as they have with our whole move. I really appreciate the excellent customer service and positive attitude from the entire team. I'm very happy with my experience so far and look forward to living here!

I have had the pleasure of residing at Emerald West Apartments in Torrance for almost 5 years. I…read morelove my apartment, an extra large 1 bdrm, plenty of room for a home office. Simply beautiful! My neighbors are friendly, management - Vonny and her team are amazing and the location is prime real estate - close to everything including the beach. The property is quiet which is ideal for adult/retiree living. Amenities include a beautiful pool (although always cold), BBQ grill, laundry room, a great room with games, ping pong table, exercise equipment, weights, sofa and chairs for lounging. The complex is well-kept and managed - Vonny does an excellent job. The Al and the maintenance team are attentive and provide a speedy response and repair to any maintenance and/or repairs. I would highly recommend Emerald West to adults/couples/retirees if it meets your needs, a place of peace and good energy. I will miss being here!

Was here from 2022-2025. Very well kept by management. Clean. The onsite manager is very friendly…read moreand approachable, but also firm about enforcing the building rules and procedures. However, communication about maintenance schedules and water shutoffs could have been more consistent. We usually didn't get emails nor texts which would have been more appreciated. She does yearly inspections too. We loved that we had an online portal for payments. The apartment itself was a good sized one bedroom. We had our own heater which was inside the walk in closet. We had one parking spot for us with more storage in the parking spot. Downside of this apartment is that they are not double paned windows so dust and noise are inevitable. You hear everything. Walls are very thin. We were on the first floor and we could hear everything. There are two rooms of laundry and uses Bluetooth for payment which was amazing. However, only a few work. I believe the residents have reported it several times but no action was done. The residents of the complex were mostly couples and single residents. Only a few people had families. With that said, I think this apartment complex is more appropriate for couples and singles who are looking for a more quiet and intimate space. I wouldn't say this place is family friendly.

BEWARE!!!!! ZERO SECURITY AND THEFT! I have a bicycle that…read morejust got stolen from the parking lot and there are no cameras or security of any kind. The whole place is gated, and my bike is not visible to anyone outside the complex, so it must mean that someone in the complex stole it. They cut my lock off and took my bike. The landlady doesn't care because she just puts signs saying she is not responsible and won't put up security cameras. She said whatever happens is your responsibility. I have lived in about 10 apartments in my lifetime and I have NEVER experienced anything like this before. My bike wasn't even worth that much so it really shows what type of low life people live here that would just steal their neighbors bike to sell. And having the landlady onsite living here is worthless since she won't do anything. This place is the most insecure place I've ever lived. Also, it's winter now and the windows are so thin, you can hear all the traffic and fire trucks pass every night. And the temperature in the apartment is just as cold as the temperature outside because there is zero insulation. This is the worst place I've ever lived and cost too much for the location. The laundry card machine is constantly broken so you can't do your laundry unless you put $100+ in your card assuming you want to live at this dump for that long because you won't get that money back if you don't use it all.

I lived in Seaport homes for 8 years. I loved it. I left in 2020 when my dad left me his residence…read moreat his passing. It was a total joy living there. I had an apartment next to the leasing office. The place was quiet and well maintained. I loved the basketball court, the jacuzzi on the roof next to the grills along with the view at night. Above all, I loved the security of the place. There weren't any problem residents. People were professional. You feel safe. Thanks Brittany for making my experience there so enjoyable. I live in Laguna Woods now. It is ideal for me and I love it here. I visit this site occasionally because there are things I miss about living here.

I have had the privilege of living at some amazing properties over the last 40+ years, some that…read morewere more like "resorts" than apartment complexes. Seaport commands that I do a review not only because I have loved my apartment, but because MANAGEMENT here is AWESOME! There are not many times you can say that about an apartment complex. Brittany: AMAZING. Armando in Maintenance: AMAZING. Megan, Shannon: FABULOUS! And then there is the newby, AMBER! AMBER....she went so above & beyond to print out a return FedEx label for me! Because Apple's label was a bit fuzzy, she not only printed it, BY HAND, she literally re-wrote all the fuzzy instructions that were on the back on a separate piece of paper so that I could read them clearly!!!!! Then she brought the printout to my apartment door (I was not able to walk down to the office at the time). I will ALWAYS speak well of not only my specific apartment/unit, but the surrounding quiet atmosphere as well. I commend Brittney for her management of the property, services, and for hiring cordial, amiable, friendly employees, and for their professional conduct. Management is professional, proficient, efficient, and caring. The property is well maintained. Safety inspections are conducted and adhered to a couple of times a year. You cannot find a better place to live. I was at 1 of my apartments for 15 years; the one after that, for 10 years. I hope I can stay here that long too. With sincere thanksgiving & gratitude, I commend and recommend, Seaport Homes!

I lived in one of the studio apartments at Ocean West for four years, and was sad to leave. I spent…read morea great deal of time using the pool and always felt my car was safe in the gated garage. All of the neighbors were friendly, and the kids were respectful of the common areas. Very quiet at night. The maintenance staff handled all service inquiries promptly and with personal care. The property manager, Lorena, ALWAYS greeted me with a smile and a check in, which made living there feel truly like home. She went over and above her required job, even wishing me well on holidays, knowing my family was on the East Coast. My only recommendation is to convert the on-site laundry to a card system, although if keeping the coin system keeps costs low ($4 a load in 5/2026), maybe no change is needed! Ocean West is in the heart of a quiet, residential community and adjacent to a school with plenty of on street parking for guests and walkable to 711, Walmart, PetSmart, and Tokyo Central. Very close to Del Amo Mall and an 9 minute ride to the Esplanade in Redondo Beach.

Great, Fast response for our request to change our broken toilet. Replaced and upgraded quickly…read more The Gentleman had the best attitude while he work on our request... We Truly appreciate the work that was done!

I never write reviews. I feel quite compelled to NOT recommend anyone to live here as a recent…read moretenant who literally just moved out specifically because of Nadia. I HIGHLY recommend you take into consideration the comments on property management (aside from Kelli - she is relatively new and does try to help this goat rope of a company She is extempt from this review). While the "area" may be decent, the apartments are poorly and cheaply put together. Paint splatters everywhere, cheap appliances, no AC, huge gaps underneath the island connecting to the floor, garage storages are disgusting, and that's just a few examples. This isn't even the biggest and most disturbing issue. I say again - It's property management! One person in particular = NADIA! Nadia is only responsive when it benefits her. Otherwise, you will not hear from her. She contacted me three times for my renters insurance despite this already being sent to her via text twive AND then the 3rd time threatened to charge me for not having it on file. What's mind boggling is if what I provided wasn't sufficient documentation there should've been communication. Not one time! She even said thanks when it was provided. I digress. She rides around on her golf cart to walk her dog, leaves work early to pick up her daughter & doesn't return (I can't even begin to tell you how many times I tried to catch her in the office - never there!), and doesn't even communicate to her co-workers about the issues on this property. Kelli had no idea I was moving out. Nadia knew the day I moved out, when I followed back up and randomly stopped by because of the lack of response, and NOW I've asked about my Security Deposit twice with absolutely no response. Choose wisely my friends. I hope this comment helps. Take care!

UPDATE: 7/23/25- Again, UNPROFESSIONAL in her response,…read morespecifically by identifying one's place of employment which she came into knowledge of through her job, which should be kept confidential. AVOID like the plague if you want your personally identifying information protected. I will be placing identity fraud alerts on our information because who knows what lengths she will go to hurt me and my family. Original review: If I can provide less stars, I truly would. Our family of 4 resided here from May 2024 through June 2025. We did the 13 month lease with $1000 off for the life of the lease (it was a promotion that was going on at the time). Nadia Padilla is extremely UNPROFESSIONAL. From the start, we should've known, however due to circumstances out of our control, we dealt with the hands we were given. First, when we applied, she had a trainee, Kelly-- super sweet and kind, and Nadia GASPED audibly when she saw mine and my husband's paystubs as part of the application. And she asked us if it was ok to show Kelly-- stating she will be showing Kelly later anyways to process the application. Second, she took FOREVER to communicate material and necessary information about our application, deposit and move in date. She didn't get us a copy of the lease till we were moving in. Third, our laundry machine was out for over 2 months and I had to threaten legal action to get the washing machine fixed. She had us walk down our laundry two buildings down and use their washing machine, unload it and use our dryer in our unit. Mind you, in both locations, the washer and dryer are upstairs. To add insult to injury, she knew I had a newborn and a toddler -- so laundry was basically a daily thing I had to do. I got in contact with the service they contract with and I found out that she did not call them timely, and when the service person came to look at the washer, he then had to wait for Nadia to approve the parts for purchase. She did NOT return their call in a timely manner which caused delay. Again, UNPROFESSIONAL. This is a listed amenity. They cannot advertise it as part of the unit and deliberately delay the maintenance of it. Fourth, we noticed that our rent was not matching up to the numbers we were seeing. In the middle of our lease it appears they switched programs or providers of the rent management. We were previously able to pay rent ahead of the due date, but for some reason the rent was increasing despite meeting the balance. We finally inquired why there was such an increase and again, she was unprofessional and said every penny was accounted for in their ledger. Kelly, finally told us it appears there is a CREDIT of a few hundred dollars and advised us not to pay ahead and wait for the bill to actually show up to pay. It worked. Fifth, the garages are shared. Our particular unit, 2665 unit A, has two tandem parking spots that share with unit B- who also park in tandem. Unit B moved out in Nov during Thanksgiving. Because of toddler and baby, when we noticed they were no longer there, so at times we would park the car in the middle but we mostly parked within our lanes. Come December we were notified that cars will be parked next to us-- we don't know who. So for a MONTH two cars were parked next to us and it appeared as if it was to prevent us from parking more comfortably. We expressed concern about who the owners of the cars were because Nadia specifically said only people who live in our building will have access to the garage. It wasn't our neighbors' car for sure. Lastly, we cleaned this place from top to bottom for DAYS. Yet we were charged $500 for cleaning fee. For those of you who have the time to do a small claims, I would encourage you to. I say this because when our neighbors moved out, NO ONE CLEANED THAT PLACE WITHIN 21 DAYS OF THEIR MOVE OUT. In fact, that unit was not rented out until April-- and literally a week prior is when that unit had ANY cleaners and painters come. I know many will think this may be a one off, but I promise you it's not. I have been a renter for more than half my life at this point and I have never met a leasing manager this unprofessional. I hope you never have to deal with her.

Been living here for 10 years…read more Annabelle is very helpful and caring. She has a good balance between treating you like family yet keeping it professional. To my knowledge she manages 136 units. (So maybe 250+ plus ppl in the community). It's a pet friendly community, so occasionally there are dogs barking but if it persists she deals with the problem. I've had plumbing emergencies during times when she wasn't around yet still handled them remotely(even while attending her younger sisters funeral). It has been a pleasant living experience which I hope to continue.

I've lived in many different apartments over the years, and unfortunately, my overall experience…read moreliving here has been very negative. The location may look appealing because it's close to Redondo Beach, but after actually living here, there are a lot of issues that prospective tenants should seriously take into consideration. One of the biggest problems during the summer is the heat inside the units. When temperatures outside are in the 80s or higher, the apartment can become absolutely blazing hot. The building is very old, and the units seem to retain heat extremely well. Even at night, when it has cooled down outside and there's a nice breeze, the inside can remain unbearably hot. It feels like the building absorbs heat throughout the day and continues radiating it into the units long after the outdoor temperature has dropped. The design of the property also makes the apartments feel very cramped and dark. Our unit gets very little natural sunlight, so even during the daytime it can feel gloomy and depressing inside. Another major issue is the smell around the property. Despite management telling residents not to allow it, some dog owners continue letting their dogs urinate throughout areas of the building/property. The smell of dog urine is noticeable in many areas and makes the property feel poorly maintained and unpleasant to walk through. The parking garage exit onto Prospect Ave is another serious negative. Prospect is a busy street where cars frequently travel fast, and cars parked along the street can significantly block your view when you're trying to pull out of the garage. There have been many times where exiting feels like you're playing accident roulette because you simply cannot see approaching traffic well enough. In my experience, it feels unnecessarily dangerous. If you have guests or a roommate with another car to park on the street, you can forget about it. They'll be parking very far across the street in the residential area or competing with others to park somewhat close. The common laundry area has also been frustrating. The washing machines frequently leak, leaving puddles of water on the floor that residents have to walk around or through. Noise is another issue, particularly on weekends. There have been tenants playing loud music late at night, which adds another layer of frustration when you're trying to relax or sleep. Overall, living here has been a bad experience for me. Being close to the Beach sounds great on paper, and I think that's what makes this property somewhat deceiving. Once you actually live here, the heat, lack of natural light, urine smell, laundry issues, late-night noise, cramped design, and dangerous garage exit onto Prospect Ave significantly outweigh the benefit of being relatively close to the beach. If you're considering moving here, I would strongly recommend visiting the property at different times of the day and night, checking how much natural light the specific unit receives, looking at the garage exit onto Prospect during busy traffic, and walking through the common areas before signing anything. These are all things I wish I had taken more seriously beforehand. The location may initially look attractive, but in my experience, there are simply too many negatives that make day-to-day living here unpleasant.