Finding a pair of pants is as difficult as finding a customer service person at this Macy's. It…read moredoesn't help the mens clothing is broken up by manufacturer. Thus if you're looking for pants for example, you might need to wander into eight different areas in the men's department to look at them. It's a ghost town in this store. Etailers have certainly taken their toll on many if not most brick and mortar venues. It's difficult for them to compete, though when it comes to clothing, it's obviously helpful if you can try them on. This Macy's is located in a small local mall in Auburn which has seen better, actually much better days. There used to be a Macy's Home store which has been converted to a medical facility and a Sears which still appears to be empty. So it's good that Macy's is hanging on, but a question mark about things to come. Let's finish with a positive. There's always plenty of parking available for Macy's and the rest of the mall!

There Flash Sales r Amazing! Always newest styles ! Online offers so much ! Love Macys Day…read moreParade ! Make A Wish

This was, hands down, one of the worst retail experiences I've ever had. I went to the Men's…read moreWearhouse at Auburn Mall (MA) to pick up a rental, and from the second I walked in, it was clear that professionalism is not a priority at this location. No one greeted me. I had to walk to the back of the store to find four employees lounging around in jeans and t-shirts, glued to their phones, laughing, and joking like they were hanging out in a basement--not at work. One employee (Mike, I believe) half-heartedly handed me my suit and pointed to a fitting room, then went right back to the group with zero further assistance. But what truly crossed the line--and made me furious--was what happened while I was checking out. These employees were loudly making jokes about a friend or coworker "probably being gay," laughing and carrying on like it was comedy hour. As a gay man shopping with my partner, it was offensive, inappropriate, and honestly disgusting. We felt completely disrespected and unwelcome. To make it worse, I sent a formal complaint to Men's Wearhouse corporate and never received any response. Radio silence. If the suit hadn't already been paid for, I would've walked out. I'll never return to this location, and I strongly suggest you take your business elsewhere if you want to be treated with even a shred of respect

Absolutely horrible service. On 02/10/24 at 1pm 3 employees were standing around talking and on…read moretheir phone. We had an appointment to get my fiancé fitted for a suit. The attitude and atmosphere of "how dare we talk to them." The younger employees gave absolutely no effort of wanting to help us and tried to pass the job onto each other in front of us. After taking two measurements they told my fiancé a vague measurement and told us to go grab it ourselves. After that they immediately went back on their phones, laughing, and talking about the employees social media pictures. I would have rather they hid in the back from their work duties instead of blatantly ignored customers to their face and act as though they are being inconvenienced.

I was a groomsman at a wedding and we did our suits here. The measurements were done in no time…read moreand got a high quality suit for a great price with excellent service!

A family owned business that's been serving the gentlemen in Worcester for decades. I needed dress…read moreshoes, jeans and some sweaters - great selection. I was given A+ service the entire time and the prices were very fair for the amazing quality. I'll be back to Armando's.

Stopped in for some dress clothes for an upcoming cruise, and encountered a salesman named Seth,…read morewho was Very friendly, professional and helpful. Had a pretty good selection in my size and a cool casual vibe. Great experience overall I recommend for any big guys that are struggling to find their size in more typical retail stores.

Disclaimer: this is about to get emotional. I really struggle with body image. Because of this, I…read morehave about 3 pairs of pants and 3 shirts that I feel comfortable wearing in public. After losing a little bit of weight, I decided to treat myself to some new, nicer, better quality clothes from a place like Express. I, of course, walked into Express still battling myself and my selfconciousness, convinced I "wouldn't find anything anyway." Enter Rose, probably the best damned employee Express ever had. I explained to her my situation, and without batting an eye, she lead me around the store, asking me questions about my style, what I felt comfortable wearing, etc. The most genuine and helpful retail salesperson I've ever met. She showed me the Portofino Slim Fit shirts and picked out a few different patterns and colors to try. On our way back to the dressing room, she continued to pick up other pieces she thought I'd like. And I nearly liked everything she chose. She really had an eye for what style I'm into, but also what I would feel beautiful in! Some pieces-- like a thin-strapped halter-type soft pink and flower print-- I never ever would have dreamed to try on. But with a few well-placed accessories, all of a sudden it looked totally "me." Rose kept coming back to the fitting room with new items to try on, including an amazing pair of Columnist pants. By the time I changed back into my "old" clothes, I felt like a different person. Checkout was a bit scary-- I knew I was in this for several hundred dollars-- $400 to be exact. *Enter jaw drop.* But, for that, I got 4 Portofino Slim Fit shirts (in different colors/patterns), the soft pink and flower halter, another soft pink lacey tank top, the pair of Columnist pants, a long-sleeved flowy formal black blouse, and a short-sleeved blouse. Rose told me about an offer they had, helped me get it on my phone, and took a whopping $75 off my order. Much (?) more reasonable... I think? But let me tell you, it was so worth it. I immediately changed into one of the new Portofino shirts I bought and felt so much more confident and truthfully... beautiful. Jamie complimented me on the look later saying the shirt looked "just like me." Since then, I've worn several of the pieces and have always received praise for my look. This one shopping trip has truly, honestly, and maybe pathetically, changed the way I feel about the clothes I wear. So, thank you, Rose, for being one hell of an amazing retail employee, and helping one defeated woman feel alluring and self-assured with your words of confidence and your keen eye for fashion.

Selection is not so hot and very over prices but do t wa t to give you much for what you bring in…read moreto sell them.....

Today was the second time I went to this store during business hours and the doors were locked with…read moresomeone inside. I waited, knocked and she hid in the back. Other women came and tried to get in as well. Crazy unprofessional and inconvenient.

They have a really cool and designer shoe range and have a great return policy. You can find some…read moreunique things here.

dogs are loose in the store saw two dogs fighting…read more not all sizes hassle for returns long lines