We had to have Chris out again this week because our AC stopped blowing cold air. He is really busy, but was able to come out the first night we called. He had to get some parts and come back, and we replaced the motor on our AC. A lot of companies would probably have tried to just install a whole new unit, but Chris is always trying to fix what we have. I really trust him and his advice. He has always been more than fair price, sometimes I feel like we underpay him! He explains everything in-depth before he does it and is willing to do the most to save the unit you have. If you have some company trying to tell you that you need a new unit, have Chris come out before you invest thousands. You won't regret it! read more

I used Chris a few times over some years. He is on time every time. And he is a very honest, helpful and reliable. my tenant like him a lot. Thanks. Chris. read more

I can't recommend Chris from Bond Air Heating and air conditioning enough. When we needed him, Chris himself came out and diagnosed the problem quickly. He explained what was wrong in a way we could understand and gave us a couple options to fix it with upfront pricing. We never felt pressured or like he was trying to upsell unnecessary services. We appreciate his honesty. When we bought the house the air had issues with it that the inspector didn't catch. If we ever move we will call Chris to inspect our next place. We don't trust anyone, but Chris to deal with our HVAC system. We constantly refer him to everyone we know. Even our new neighbor uses his services now. read more

Chris has been my A/C man since 2017. He is helpful, dedicated, and honest. I have had a steady leak in A/C unit. He has serviced my unit each time. He is the best. read more

Bond Heating and AC is a reliable company. Chris has done a great job servicing my AC and my furnace for over ten years. He is diligent, straightforward and informative. I appreciate his honesty with my systems. He is prompt and when he is going to be late, he will call. Thank you, Chris! read more

April 2022 Chris came out and did a check up on my package unit on the 3rd floor condominium roof since I had moved in a few months earlier, always on time, doesn't mess around. The unit is 14 years old, I hope he's able to put a new one in if I need to order one. I believe it's a Goodman 12 seer installed in 2008 and still blowing ice cold. Did I just jinx myself ? Thanks Chris Mark at Park House read more

My Air conditioner stopped working yesterday. I called Chris at Bond Heating and A.C. repair. He answered the phone and immediately set up an appointment to come by. He diagnosed the problem and had the unit repaired in a few hours. He was great and his rate was reasonable. This is the second time I have used him in the past 3 years. I highly recommend his business. Bond Heating and A.C. (702)465-3937. read more

I would have given a 5 Star Rating however, Chris did not show up with a mask. I blame myself because I have become complicit myself when someone shows up without wearing one. Chris did an excellent job troubleshooting the NV Energy ECO Smart thermostats which were installed less than a year ago. Never worked properly, installed incorrectly. Always a question on NV Energy Smart Meters which the resident cannot track or question because the customer cannot read the meter. Priority Services of Las Vegas serviced the Air & Heating systems in July 2019. Obviously had a lot to be desired in the service contract and maintenance on multiple items in the home which was not occupied for over a year. Thanks, Chris hope to see you again in the near future. NV Energy is replacing the thermostat's hopefully they will correct over billing for electricity not utilized. read more

Others: "You need a $2900 new condenser." Chris: "Some wires were crossed." Noticed A/C wasn't working when another contractor who also does HVAC was already on-site, so they took a look. Was more interested in working with Bond after a friend gave them the ultimate recommendation, and you can see why. Chris came out yesterday, fixed it economically, and my place is now 73 degrees. Thank you so much, Chris! read more

I called after I had received a ridiculous quote from LV Air conditioning. My landlord had used Bond Heating and Air Conditioning before so I called them. Chris was available to come the next day. They said he would be at my house at noon and he showed up early! The problem was with the upstairs air conditioning and he found out it was the motor that needed to be replaced. He had the part in the truck so he went in and got it and it was fixed! He charged us less than half of what LV air conditioning was going to charge us. I couldn't believe how fast and easy the fix was. Chris is very genuine and doesn't want to sell you something you don't need. I was extremely impressed by the fast service and how honest he was about the issue. I will be recommending him to anyone that has air conditioning problems! read more

Called and made an appointment on a Saturday with a young man to send a technician to my rental house as the tenants said the air was blowing hot. After giving all of my information, the young man said a technician would be dispatched, but by Monday, no one ever came and no one followed up with me or my tenant. F. read more

Just to let everyone know from the get go - I have not hired this professional for the job. I am strictly reviewing this business based on the first rate customer service I received by a simple phone call. On our own, we were able to isolate our issues to the upstairs AC unit, and called this pro to see if we could get him to come out. Chris, the owner - was more than happy to do so, but first asked what was going on with our unit. He did disclose he does charge a $60 service fee (for the time taken to show up, and find out what's going on) which IS deducted from your bill should you follow through with his services. After I explained the situation, the owner actually went out of his way to offer us a means of trying a DIY fix first, before we scheduled a visit from him to help save us a little money! He was the first out of 7 AC professionals I have contacted throughout this week who bothered to take the time and give a little TLC to a potential customer! That speaks VOLUMES to me about this professional's ethical practice - he'll definitely be on my call list for service should it come down to us needing emergency help! All other professionals I have contacted (and I will gladly list their names should you request it personally - not into bashing everyone at once here), have been more than willing to show up, but then don't bother to tell you what it's going to cost for them just to show up, until you are ready to hang up - or unless you are asking them directly! And they assume you are going to use their service and sign a contract based on them showing up. Yeah, I don't think so. So - should you have AC issues, that really does warrant a professional repair - seriously think about contacting this company first. ------------ This next part is not directed at the company itself but regarding the whole "service call/show up/diagnostic fee" practice in general by most contractors in the valley! I'm not quite fond of professional businesses (it's not just isolated to AC guys, but also to landscapers, locksmiths, or any trade for that matter) that charge this type of fee. I do understand the premise behind it, the professional wants to protect their business, and not get scammed by customers, and let's face it, the Vegas valley is FULL of scammers and conners and the valley's history is pretty much based on this practice! So yes, I do understand - protect the business and not waste the resources (time, gas, etc...). On the flip side, it does put skepticism into an honest customer of a business practice when you are being charged for someone to show up, diagnose what's going on or to plan something, on blind faith without the contractor vying for the customer's business first. It makes it harder for a customer to thoughtfully and carefully hire a professional based on personal service when you have to pay upfront. I know it's a fine line to walk on, and realize that contractors need to make an income of their time. This is just a practice I am NOT accustomed to nor comfortable with here as I grew up in a much different environment. Anyhoo, that's just my two lil cents on that. read more

Thursday night, the upper floor air conditioning unit failed. I researched Yelp and Angie's List in preparation of calling an HVAC company in the morning. Bond Heating and Air Conditioning came highly rated with tons of favorable reviews. In the morning, I called Bond Heating and Air Conditioning. The phone was promptly answered by an answering service. The service said someone from Bond would call back shortly. Not five minutes later, the call was returned by Cliff. Cliff stated that Chris was available around 12 pm the same day (this was at 8:20 in the morning). Chris Bond arrived on time. Mr. Bond was very pleasant and knowledgeable. He asked me questions regarding the unit. Within 15 - 20 minutes the faulty component was found and replaced. After replacing the component, the fan motor on the compressor failed to start. He quoted me a fair price to replace. After looking closely at the fan, Mr. Bond stated it was a part he didn't have on his truck as it was not a common voltage fan and that the fan was more expensive than the fan he quoted, but he would honor his price. He asked if he could pick up the part and return, stating it would be approximately 45 minutes. While Mr. Bond was away picking up the part, about half an hour later, I plugged the cutout back in, and to my surprise, the fan started up right away. When Mr. Bond returned, he surmised the fan had overheated and went into protective mode and shut down, then reset when it had cooled down. He tested the fan voltage, and stated it was well within tolerances and did not need to be replaced, but if it failed, he would come back and replace it, and honor the price he quoted. I was thoroughly impressed with the service and professionalism of Bond Heating and Air Conditioning, and Mr. Chris Bond. I had the capacitor replaced on the downstairs unit last year (on a smaller unit), and Bond's price was at least $50 cheaper. I will not hesitate to refer Bond Heating and Air Conditioning to any of my friends or family if they need HVAC service. read more

Do not use this company!! We have had nothing but problems out of him not keeping his appointments! He lies about people not being home, when in reality he never shows up! He also gets mad when you call him out on changing the prices he quotes. It seems like he cannot remember anything. The last work we had done came with a one year warranty that is not expired yet. Guess what? When we called for him to come out and fix the problems that are supposed to be included with the warranty, he didn't show up! Not honest or trustworthy at all! read more

Five Stars to Bond Heating and Air Conditioning repair who fixed our malfunctioning air conditioner quickly and professionally. Found them through Great Angie's list reviews. Chris came out to Summerlin on time within 24 hours IN THE MIDDLE of the first bad heat wave of our Las Vegas summer. I'm sure they were inundated with calls! We were prepared to spend a ton of cash on a new unit, but the problem was simply the unit was FILTHY on the filtering side and couldn't breathe! And stupid me, it blew a breaker because of that. He flipped the breaker back on and it fired right up. We were relieved, and just a tad embarrassed. He also did a through inspection of the coolant, capacitor and electrical on all three of our units. I know with air conditioning repair the problems won't always be this simple, but when they are, you can count on Bond to be honest and straightforward. Highly recommended!! read more

Chris at Bond Heating & Air conditioning saved my life! My A/C went out Saturday night and by sunday morning my house felt like a sauna. I have a pregnant wife and baby girl in the house, so I had to take them to a friend's house early AM. Fortunately Chris was able to come on his day off and replace my capacitor and condenser fan motor that same day. The guy was very knowledgeable and clear about exactly what he was doing as he was doing it. Seriously, thank god for people like this! read more

After calling around for service to our two a/c and not getting good response on when they would be available to "service" our units. We called Bond on recommendation from a friend and received an answer that the service man will call us to advise us on when he will be able to come to ck the units out. Chris called and advised that he would be able to service our unit the next day despite informing me that they do not generally do commercial. Chris showed up the next day and was able to diagnose and repair that unit. I would recommend Bond a/c highly. He was professional and friendly. read more

Chris Bond installed our heat pump on our roof 8 years ago. At a fair price... This weekend it started acting up, we of course called Chris and he got here as soon as he could and the repair was again at a fair a reasonable price. I won't be calling anyone else for my H&A needs when I have someone like this who is responsive and fair. read more

Had another company come out to inspect my AC and they said the unit was old and the compressor was about to conk out. That the release valve (inside compressor) was not working properly. The two options were to replace the compressor ($3000) or the entire unit ($5000). Otherwise, just continue to use the AC until it stopped working. Called Bond HVAC and Chris came out the next morning and essentially said the same thing - the unit was old, the compressor was making a strange noise. However, he said that the capacitor (which helps kick start the motor fan on the AC needed to be replaced and this would fix the immediate problem. He said it was a simple fix and if I wanted, he could give the store location and I could get the part and replace it myself. (wow!) I knew the capacitor was a simple part to replace from previous research, but since Chis was so transparent with his diagnosis, I told him no, he could complete the job. He finished the job and my bill was $200.00. Less than an hour and the job was finished! Another well-known HVAC company quoted a price of $850 two years ago to replace the same capacitor! My suggestion is that if you want an honest inspection and an honest estimate on any HVAC repair, call Bond HVAC and talk to Chris. So far, he is the only AC repair shop that did not charge a service fee just for coming out to the house ($80-95)! And the service charge is not deducted if you agree to repairs but added to the repair costs! Very happy with Chis' work, his experience and honest diagnosis of my AC unit. If you have a heating or AC problem, give him a call. It will not cost you anything to have come out, diagnose the problem and tell you what needs to be done. No upsell, no excessive charges for the repair; just a straightforward estimate that you can accept or leave on the table. And no service charges. I will definitely be calling him for any HVAC issues. Thanks Chris!! read more

Extremely friendly and trustworthy! !! My AC unit had water pouring out, it was not the condensation. He showed me where someone had tried to repair it before. It was definitely a botched-up job. Including the rust that has been built up inside of it. We have only lived here for 6 months and there's no way that happened while we were here. He said basically fixing it again would just be a Band-Aid and it would happen again. I called around to several of a companies their pricing was through the roof. I would definitely use Bond heating / AC for everything I possibly could. read more

Although we have an A/C unit that is over 20 years old, we had a couple of parts replaced by a A/C company which has ties to NV Energy. Next morning our A/C unit stopped working and was only blowing hot air. This other A/C company then attempted to sell us a new A/C unit and furnace unnecessarily. This company stated they recharged the Freon as we had a leak in the system. I called Bond A/C & Heating as they did a maintenance job on our A/C in 2014, which we were very pleased with. Chris Bond was very understanding and accommodating with our schedule as I told him we needed a 2nd assessment of our A/C unit. Chris inspected all parts of the A/C unit and ensured it was working properly. He said the unit is in great condition although it is older and should run for quite some years to come. The A/C unit is still running great and has cold air. We will call Chris Bond in the future for all issues with our home climate needs. read more

Actually I would have for sure used your services had you not wanted to charge me over $500.00 for maybe 1.0 hour of labor. No I did not use you to diagnose a problem, I was hoping it was a loose wire. A three is still average and if your labor rates matched the job to be preformed , I would have given your business and a 5 star rating. I changed these things myself myself after watching how to do it on you tube and did it a little over 1 hour, so I know this would have been a very easy job for you. Had you quoted me $500.00 for both jobs I would have said yes in a heartbeat. read more

I met Chris about 10 years ago. Found him on Angie's list. At that time, he was over 100 reviews strong and maybe more. Other contractors had come to the property, and all said I needed a new unit ($5,000+). I called Chris. He came over the same day and fixed my unit for $100. That's right! A $4,900 savings let alone another good unit in a landfill. The unit never had an issue after that. Since then, I've used Chris for all of my real estate clients. Most recently, a few very nice 80+ year old women. Same story. Other companies were quoting new units in the 5-30k price range. Chris came out the same day and fixed for so much less ($200 on one, $700 on the other). Big, big savings. It's the busy season for cooling and air, but Chris made it out the same day for these seniors to make sure they were safe and comfortable. He also did so with no additional service call fee, which was greatly deserved. There's just not enough praise that can be lavished on this person. An honest, responsive contractor in the Las Vegas valley. I wish I knew more like Chris. Real peace of mind. Thank you, Chris. read more

Today is the second time I called Bond Heating and Air Conditioning for service. The first time I found them through Angies List where there were many many great reviews. Chris came out and determined my air conditioning unit needed replacing. His quote was fair and the replacement was scheduled within a day or two during peak summer heat. it is now a little over a year and my heater went out. I called and Chris Bond squeezed me in on the same day. It only required fuse replacement on the rooftop unit. He did not charge me. Bond Heating and Air Conditioning is a company that know how to service customers. Chris is fair, honest, and knows his stuff. i tell all my family and friends and recommend him to anyone who reads this post. you will be a very happy customer! read more

Honest. Affordable. Fast. Reliable. Did I mention honest? :) Chris did an awesome job. I would recommend him (and have already done so) to all my friends and family. Thanks! read more

This guy comes on like he really knows what he is doing and is trying to give you the best deal. Yes, he does repair well, just don't expect him to honor any warranties he gives you. He installed a unit in our place that actually turned out to be too small in the first place. When it went out, we called him and he acted as if he didn't want to be there. We found another company to repair it, which only lasted nine months. After Bond began arguing with us because he didn't want to honor his warranty, a much more honest gent came by and installed the unit that Bond should have put in instead of the smaller one trying to cheapen the price of the job. It works well today. read more

Had one of the worst experiences from a customer service perspective with this company. I called them on 6/21 and they did tell me that someone would call back and they couldn't come out until Friday. The only person that called back was me, Twice. Once on Friday and the other Today Monday and no one ever got back to me. You could politely say we are busy and can get to you please call someone else specially when you live in Vegas and it's 116. I'm a small business owner myself and would never call this company ever again. Also why do I have to choose 1 star to submit this review when they deserve Zero Stars!!!!! read more

In my opinion Chris Bond is at the top of his profession regarding honesty and knowledge. About six years ago my air and heating unit broke down and was serviced by a well known company. I was subsequently charged about $600. But after only a few days it broke down again. I was then told that this was a different problem and I needed another $500 in repairs or I could just replace the whole unit. I decided to get opinions from four other highly rated companies. The first three said I needed a brand new unit, which would cost about $5500. But the fourth, which was Bond Air, offered to sell me the same unit for $4500. But then Chris Bond said that my old unit could probably be fixed by simply replacing the generic switch, which had been improperly installed by the first company that had serviced my unit, with the factory made switch. This procedure was done. Now after six years my unit is still operating flawlessly. So instead of selling me a new $4500 unit Chris Bond made $50 on the service call! Please help keep honest companies like his in business. read more

Chris is knowledgeable, helpful and honest. He has maintained our HVAC system for over three years and I highly recommend his services.

May 2016 Update: We're selling our Las Vegas house and the buyer's inspector noticed rust stains beneath the A/C condensate drain pipes. Bond HVAC tested the pressure on both A/C units and confirmed that the pipes were not clogged ("You would have had a rusty ceiling leak") and both were functioning normally. We had low refrigerant last summer (had some added) that's what likely caused rusty water to drip from the pipes. So no big repair bill, just a house call to confirm that the A/C units are fine! I highly recommend BOND HVAC. read more

We have dealt with many contractors for all services in both Oregon and Nevada. Chris Bond of Bond Heating & Air Conditioning is unique among the many we have dealt with. He provides exceptional service for the homeowner in the maintenance of their HVAC unit; prolonging the life and operation of this expensive piece of equipment. We are grateful for his expertise and his honesty; a rare commodity among service providers! He deserves the business of those customers, who look beyond the marketing and advertising and are looking for a contractor, who has the expertise and who delivers service to solve and not create problems. Tony B & Roberta K read more

The air conditioning in our rental in Las Vegas went out. Chris from Bond made sure that our tenants did not have to bear the heat. The estimate was jus right and all the transactions were done over the phone. Highly recommend this company and will definitely employ them again. read more

One of my AC gave out on Sunday! I called Sunday night and left message with answering service. He called back within 10 minutes. Chris came out first thing this morning and repaired my air conditioner within 30 minutes. His cost is very reasonable! I've used Chris since I moved to LV. Great service and great price! read more

Chris came out and checked our HVAC unit. Talk about honest and great information. Came out checked everything for us. Call this guy when you need someone whom you want to trust!!! Thanks to a friend who gave me his number that I won't lose. read more

A month ago, he repaired my AC with a guarantee for 1 year. After only 1 month, it stops working, I called him three times and he has never returned my call. I had to hire another company to re-repair the work I already paid him for. read more

08/30/2016 I have used Bond Heating & A/C for a few years now and highly recommend them to anyone. This particular trip Chris was very fast at coming to help and fixed our issue quickly and for free. Loyalty does pay!! Work he has done in the past was always quick, done right the first time, and priced lower than other companies. I highly recommend Bond! read more

I have used Bond for several years after trying several a/c companies recommended on websites. They all tried to up sell me services I did not need. My two air conditioners are 17 years old and Chris Bond has kept them running well with minimal cost. I had one case where I could hear one a/c connection switch that failed and one a/c that did not operate on an unusually cool night. In both cases Chris showed me exactly what was wrong. He tried to repair the switch and when it couldn't work replaced at a cost I have verified as reasonable online. The second case he said the problem was either the fan or the coolant was a bit low which he verified showing me the meter reading. He actually told me I really didn't have to do anything , may not happen again or if did he would be right over. Gave me option of putting in some coolant , thought that might solve. I put in and it did. I have found Bond to be reliable and fair and there when I needed him. I highly recommend read more

The own came and repaired the air-conditioning unit so I did not have to get a new one. this was not the first time for this type of help from the owner and I would say everyone need to use him as much as you can. read more

Since it's that time of the year to have one's HVAC checked to get ready for the hot Nevada summer, we researched a service referral company we have a membership with and came up with a number of HVAC companies. Several of them offered multiple point inspections at what seemed like competitive rates ($49.00 - 59.00 per unit). We were somewhat suspicious of these "offers" since they only usually provide an opportunity for some of these companies to aggressively up-sell the products and services they offer. We had that type of experience last Fall with one of the same companies that was now offering another "special" for this A/C season. So, based on other Yelp reviews, we decided to give Chris Bond, Bond Heating and Air Conditioning, a try. So far, it looks like it was an excellent choice. Chris is honest to a fault. The man simply does not know how to lie to make a quick buck. He did a thorough check of our two units for the same low price some of his erstwhile competitors offered. He was straight up with an assessment of our equipment - there was nothing needed, no freon, no capacitors, etc., etc. What he told us was in stark contrast to what one of the other companies had told us, i.e., we needed to replace both capacitors in our furnaces (at $700.00). Needless to say, Bond Heating and Air Conditioning will be the ONLY HVAC company in Las Vegas we will use in the future. Glad we found Chris. Dr. J read more

Mr. Bond installed a new A/C- heating unit in 2011, July. In 2013, the unit failed right before the July fourth weekend. Mr. Bond was unable to diagnose the problem for the lack of cold air, and repeatedly filled and emptied coolant. After three days of 100 plus heat, he let us know that he was taking a three day weekend and he would be back after..??? We called Sahara Air, who came out immediately and discovered not only the problem with the unit, but also discovered that the unit was shoddily installed,four things not up to code!! I had to pay for the Sahara tech to clean up all the colorant that Bond had spewed all over the coil and unit. When I called Bond to have the violations corrected, he finally showed up after I mentioned the contractors board, fooled around on the roof for a bit, then told me he would come back to fix the violations that needed him to cut off the power as he didn't want me to suffer from the heat any more. He promised he would return when it cooled off. He told me the codes were BS and told me how he did it was fine. I waited seven months and texted him to please come finish the repairs...three times. No answer. Now I am filing claims against his bond to the contractors board, and to the residential claim people at the contractors board. If he did your work you should call to have someone inspect it. He thinks he is above the law...uh..codes. I am a senior citizen and am not able to get on the roof,and he took full advantage of my situation. read more