Highly recommend! We just had 4 AC units installed in our house in Anthem. Wonderful experience, very fair pricing, and felt taken care of the entire process. Josh (owner) came out for the bid, and walked us through everything, then his team came out the next day to install. They were super professional, quick, and helped me download the Ecobee app and walked me through all the functionality. The owner stayed late at night to make sure everything was running smoothly. Top notch team. Highly recommend! read more

This is the best company we have worked with by far. The scheduling and customer service team was excellent. The owner, Josh was prompt to come look at our AC system and diagnose the issue. He was knowledgeable, direct, and efficient. His team was professional, they worked hard replacing 4 of our AC units and ensured everything was running properly. I can't say enough good things about everyone at this company. I'm really grateful for all of their hard work, fair pricing, and professionalism. We highly recommend and will definitely contact them again for future business. Thank you, Mr. Cool! read more

Fast as hell and very fair pricing. They came in the next day and replaced two HVAC units in 3 hours. Lee's quoted me double the price for one HVAC unit replacement. read more

This was my third time using Mr Cool for AC needs. This time I had them install a Mini Split AC Unit into my garage. From Caroline who set it all up, to Nick who came out to discuss my options, to the installation crew; it was a courteous and professional experience. I highly recommend Mr Cool. read more

I requested a quote for a tune-up and maintenance. I got a short uninterested reply that service can't be provided because "already booked at that time." What time? We never even booked a time. If the company doesn't offer the service just say so. read more

We will only use Mr. Cool from now on for all our AC needs!! I had several quotes from different companies and this company made the most sense with what they were recommending and the price point. Nick was great, friendly and clearly explained everything without trying to overcomplicate the issue. Thank you Nick and Mr. Cool for the awesome service! read more

Very responsive and knowledgeable. I would work with them again. Josh knows his stuff and we are thrilled with the mini split in our garage.

Great company, amazing service , very competitive price. We felt like they really listened to us, they were all very courteous. Others would only try to upsell Mr. Cool explained everything and saved the sales speak. We got a full replacement system in 48 hours from the time we called ! THANK YOU! read more

Mr. Cool Heating & Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Las Vegas, Nevada

Highly recommend!! Called at 10am on Sunday, was scheduled between 12-2, tech arrived at 1:30 and company kept me apprised of time frame. Nick arrived, went to work and less than an hour later-HEAT! Extremely fair with pricing, no charge for service call/quote. Thorough and neat. Mr Cool was Mr Heat for me!! Added to my "box of guys" for home maintenance needs. read more

Requested a quote request here on Yelp and our tech, Joe came out the next day. AC was making a lot of noise & was initially diagnosed as a bad fan, but upon in-person inspection, we had to replace the entire blower motor & readjust the bracket so the blades would stop scraping ( source of the noise) Joe was awesome & transparent throughout the whole service. Would reach out to these guys again read more

Panic struck when the AC unit started making rattling noises today. This happened last year and we got a new unit as an unpleasant surprise. This time was a different story. I texted late morning today and by 3pm Nik was here to check everything out. Luckily just a loose drain pan that was making itself known. Had this company not been so incredibly honest they could've hit us for a whole new unit. Instead it got fixed and everything is quiet again. Finding a honest AC company in Vegas is like winning the jackpot. Hard to find and harder to believe. No luck needed here - they are amazing. Shout out to Caroline in the office too! She's so helpful and responds quickly to any questions. Thanks Nik for being awesome! read more

Contacted them after I was quoted $3,500 to look for leak repair it and recharge it. The tech that came in was very professional looked at it and almost right away found the leak and quoted me $2,000 less then the other company that didn't know where it was leaking from. He wasn't pushy and gave me the options that I could take then they were quick to get the job done and my AC works again I definitely recommend these guys if you're looking for service on your AC unit. read more

7-15-25 update No cold air coming out from the duct, call and Joe comes, find the problem and replace the motor and fan from the attic, good service, highly recommend! read more

My AC upstairs was working but not getting cold. Contacted Mr.Cooling using yelp projects and got responses very fast but this company provided with the soonest service. Great service and very fast!, My Tech Joe contacted promptly and came to my house quickly. His very knowledgeable and courteous and even provided me with some advice. Me and my family appreciate the help. Thanks again Joe, do request for him you won't be disappointed read more

Joe from Mr. Cool came out to fix my air conditioner in a flash. The service was quick, efficient and price was fair. Joe was knowledgeable and hard working, he diligently fixed the issue and was very informative. I highly recommend Mr. cool for all you heating and cooling need! Also, the individual who answered the call was very efficient and scheduled me the same day for emergency service as it was 112F that day. Thank you to the Mr. Cool team for getting the work done fast and efficiently! read more

Mr. Cool Heating & Air Conditioning - Fixed AC fan motor. - Heating & Air Conditioning/HVAC Near Me - Las Vegas, Nevada

This company responded very quickly although we reached out later in the evening. They sent Joe early the next day to assess and fix our A/C. Joe was very prompt and courteous , also educated us a lot on our unit and how to be proactive in caring for it. He came , assessed our issue, and fixed it during this summer heat and we are very thankful. Appreciate you guys! read more

We had a really great experience with Mr. Cool Heating and Air Conditioning and won't be going anywhere else for HVAC help in the future. Caroline was amazing from the start--super responsive and on top of everything when it came to scheduling, payment, and keeping us updated. She made the whole process feel easy and low-stress. Nik came out to look at our old unit and was incredibly professional. He walked us through exactly what was wrong and explained things in a way that actually made sense. He also gave us honest, thoughtful advice about replacement options--not just what would work, but what made the most sense for our home and situation. Ivan and the install crew were great, too. They showed up right on time and got everything done efficiently. They even figured out how to lift the old unit over our gate so we didn't have to deal with renting a crane, which we really appreciated. What really stood out was how fair and professional the whole company was. Just a few days before deciding to replace the unit, we'd paid close to $500 for a repair. Once it became clear the system was beyond fixing, they applied that payment toward the cost of the new install--no hassle, no pushback. That kind of honesty is rare and says a lot about the kind of business they run. We're really grateful for the whole team and highly recommend them! read more

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Mr. Cool shows same day or the next day every time I call! Top notch in my book! Joe came out and took care of the problem right away. Very transparent on current and future problems that could arise. read more

I initially requested service because my heat wasn't working--a recurring issue I'd been dealing with for quite some time. Nick fixed the problem and also noted that, since my system hadn't been updated in 20 years, I might want to consider an HVAC replacement. I appreciated his honesty and guidance. I received a quote for a replacement and reached out to at least four other companies for comparison. Mr. Cool's quote was very reasonable, so I chose to move forward with them. The installation team--Ivan, Jose, and Angel--arrived on time, were highly professional, and completed the job efficiently. They cleaned up afterward and let me know to reach out when AC season begins so they can check the coolant levels, since the installation took place in winter. Overall, I would recommend this company. read more

I just wanted to give a huge shoutout to Caroline. She is amazing. Every time I've called, she's been patient, upbeat, and super organized. She made scheduling so easy and worked around my availability without any stress. You can tell she genuinely cares about helping people--she listens, explains things clearly, and follows through. Honestly, she's the reason I felt confident choosing this company. Great customer service is rare these days, and Caroline really sets the standard! If you call in and get Caroline, you're in good hands. Highly recommend! read more

Before making a decision regarding this company, please review all of the 1-3 star reviews just to see the owners response and ask yourself if this is someone who you would want to do business with. I was initially quoted $23,000, but the price increased to $31,000 when I inquired about financing with 0% interest. This discrepancy is puzzling, as $23,000 divided by 60 months equals $383.33, not $517. Ultimately, I paid $7,500 due to the assistance of my grandfather, a general contractor. He provided me with the contact information of his independent licensed contractor who's a family friend, who completed the job. Additionally, obtain multiple quotes from various HVAC companies. For instance, Bob's Repair provided a 72-month financing option with no interest with the same brand name of equipment which in the end is $5,075K cheaper then this company. read more

Mr. Cool Heating & Air Conditioning - Mr Cools outrageous quote. - Heating & Air Conditioning/HVAC Near Me - Las Vegas, Nevada

Lightning fast response and super quick to come out. Joe gave a no-BS response (with perfect explanation) and did the job quickly. Reaching out for quote to completion in 5 hours, which is amazing in our typical Vegas summers. Reasonably priced, all inclusive, no surprises. My kind of service! I'll be using them and Joe again for sure when the cold comes. read more

Joe is the Best! Very caring. He came immediately and offered best suggestion. Very fast service and efficient. Happy with my new A/C. Also the prices the Company offers are one of the cheapest in Town. Thank you guys!!! read more

I can't say enough about the customer service that Mr. Cool Heating and Air Conditioning provided our family yesterday. They were beyond prompt, I mean extra credit in the timeliness department. They were transparent in absolutely every step of the process, including cost. There was never any confusion or worrying. They were completely up front with cost and 100% fair. They went out of their way to complete the repair, coming as early as they possibly could, to finish up. Honestly, they check all the boxes. Hopefully, I don't need them again anytime soon, but they are without a doubt who we will call! 10/10 read more

So we ended up needing a new A/C unit after all. They were able to bring out and install the new unit the very same day. Fast forward to last week - we turned the A/C on for the first time in many many months to find out while the unit runs, no cold air is coming out. So of course I contacted these guys again. They said they could have someone come by the next day (today). Joe came by and of course now the A/C works fine. He checked both units and said the new one is running perfectly. The other unit is original to the house and still uses Freon so it will have to be replaced at some point but is fine for the time being (over 20 years old). 5 stars for Joe's professionalism, courtesy and patience (husband had several questions, all of which were answered by Joe). Here's the shocker - no charge! No service fee, nothing! In this day and age. Nice to see there are still businesses like Mr. Cool providing excellent customer service. So so happy we found such a fantastic HVAC company. read more

This review is purely based on my interaction with Mr. Joe P. (tech) prior to and on the day of the inspection/estimate for mini split installation. Mr. Joe was very professional, very knowledgeable, very courteous and engaging. All the good words and positive Yelp reviews on him were spot on! I am very appreciative of his recommendations and opinions. Mr. Cool Heating & AC should be so lucky to have him as their advisor/tech. He will surely play a big role in my decision making and in choosing which company to go with. read more

Requested a quote through Yelp and Joe was out here the next day. After getting two other quotes for two new units, we decided Mr. Cool was who we would contract for our new rooftop units. I spoke with Joshua over the phone on Friday and had an appointment scheduled for the following Wednesday at my request. Made the appointment first thing in the morning and Jose was there 30 minutes early awaiting the arrival of the equipment. Ivan arrived right at 8:30, which was the appointment time and the new units were dropped off to await the crane. Both the install tech got to work, disconnecting the old units so when the crane arrived, it was in and out in 20 minutes. Both Jose and Ivan were very professional during the install and made sure everything worked before they left. Nothing was left a mess and now I have brand new units that should last for years to come. Thank you! read more

Mr. Cool Heating & Air Conditioning - Trane 3 ton & 2.5 ton units - Heating & Air Conditioning/HVAC Near Me - Las Vegas, Nevada

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Sought out a quote for a central air unit replacement as mine is 25+ years old and recently gave out. Initially thought I wanted to replace central air for ductless system but was given proper insight by the owner into the pitfalls of switching and ultimately decided against it. Nick came out to provide an estimate and briefly look over current unit. Nick was informative, friendly, quick. While I'm still kind of shopping around for another quote or two, customer service from Nick and the owner was for sure on par and better than expected compared to most other companies. read more

Great customer service, they did a great job our office ac was fix really quick, fast to respond and fast to fix it

Amazing service. Communication from first inquiry to actual service was wonderful. They were very helpful and responsive and also accommodating to my hectic schedule. Jose came out and was professional, kind, and most importantly effective. I felt taken care of and thankfully I did not have a crazy issue so things were resolved and I could not feel more positive about my experience! Their maintenance plan is a great deal as well. Highly recommend. read more

We called Mr cool because our air went out, actually we reached out to several, they were the fastest response! Joe came by , he was very nice, honest, and helpful answered all our questions. Prices were fair. The next day we had the best ac unit put in , although there was a issue with the thermostat and unit not (talking to eachother) called them the owner himself joe came and fixed it! Great customer service! Jose, Ivan, angel best installers! Highly recommend read more

W peeps. They def work w you fr. Shoutout to Joe, def worked w me n my busy schedule. Install was smooth and quick! Def on the less expensive side too read more

We just had Nik come out and do an inspection on our units and he went above and beyond my expectations with friendliness and information. These guys are top notch! read more

Joe P. was amazing--honest, straightforward, and a true professional. He got my system running again quickly, saving me from an unnecessary replacement after another company insisted I needed a brand new AC unit. I'm so grateful for his expertise and integrity! read more

Great service! They were able to come out the same day and fixed my heater for a very fair price. Nick also spent time discussing options for replacing my a/c units. Highly recommend and will be keeping their number handy! read more

Third time we've had Joe out to our place and it's always a super fast response, quick diagnosis and fast repairs at a reasonable price. HVAC unit needed more coolant. Easy peasy. read more

Joe came out for a service call. Dry fast response great guy to deal with. If you need service don't hesitate to dial them up.

Josh & Mr. Cool have been my HVAC guy for many years at my old home. Any time something went wrong he or one of his techs was there that day, in most cases within within hours. Excellent service. In August I sold one home and bought another. The new home I bought had two systems that were the originals & the blower motors in the Air Handlers had mechanically failed. I tell you the kind of guy Josh is, he told me I should talk to other HVAC companies & get quotes, I did. he is very knowledgeable about general construction. He had the best price on both systems installed & he installed Trane units, the best there is. Installed everything perfectly in one day too. Not only do I highly recommend Josh & Mr. Cool, I would never use anyone else! read more

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Caroline , Nick , Josh they're well experienced, honest, and professional !! I've bought new air conditioner and condenser from their company. My condo was built in the 90's so it needed it . They were on top of their service . They go above & beyond !! Great to see a team still work together since I've been using them for 5 years so reliable & helpful when it comes to questions and concerns !! Caroline is the best she cares and is the best communicator!! read more

Incredible. A friend recommended Josh. Called him, got a call back in less than 30 minutes, he sent someone over immediately. Nick showed up and was professional and explained everything that the team recommended. He answered every question I had. This is our first house, and the previous owner had put in a hodgepodge system with mini splits to rent the house out in prior years. We wanted a new system and the mini splits gone, and we wanted it done right. We scheduled for the install, and Jose showed up promptly on install day. I left to run errands, and Ivan kept me up to date on progress. By the time I got back, they were already done! Everyone was extremely professional and they finished two hours ahead of time. Clean, courteous, and they explained everything I needed to know. 10/10. Also their initial quote was cheaper than some of the big guys. For their overall professionalism, I would have no problem paying more. read more