I have been to both locations for many years. The staff warms 5 stars for their helpfulness and…read moregreat personalities. They even have a treat bin for kids. Our dog is welcome, and we warm free treats with customer awards program. They had sample bags of food to try before we buy.

I went to petsakes to get food for the dog I had just adopted from a shelter. They didn't have what…read moreI was looking for, so the girl showed me another kind of food, that may be similar. Well my dog can't eat it. It may be too rich compared to what she's been eating. I called the store this morning and told the lady about it. She said they can't take back the food, after it's been opened. I have never been told that. Every where I have bought dog food from, guarantees it, or will take it back for a refund, or a replacement of another kind. I will never do business with these people again. When people do business like this, they don't care about your pet, it's all about making money. So now they have my money, 31.00 to be exact. I'm out that money, and have to spend probably about sane amount on another bag of food she can eat.

I've only been once so far and am kicking myself for not going sooner. The staff is so friendly,…read moreknowledgeable, and they do a lot of rescue events to help find furever homes. This is actually how I ended up there, and I left with some goodies and a resolve to adopt another puppy from Hope Animal Rescue. I HIGHLY recommend for anyone in Ankeny with cats, dogs to get your stuff here! Also, they have a DIY bathing station. Sweet!

Great experience taking our dog for grooming. Breezy the groomer is awesome. She is very personable…read moreand takes great care of our dog.

Spock Sanctuary + Yelp = Super Sweet Event! We were blown…read moreaway by the hospitality given during this event. Loved how everything was open and inviting right when we walked in. Small tent inside that houses reptiles and their habitats. Many exotic animals were shown and were allowed to be held. Owners Cam and Cole shared their starting point and experiences in growing Spock's. Family friendly event with so many opportunities to ask questions and learn. Yelp really made this engaging and brought community. We have visited Spock's again since this event and we are so glad we have gotten the chance to meet and know the owners.

What an awesome place! They really hit itcout of the park! I mean this in the best way, they…read moreexceeded our expectations in every single way. While visiting family we were looking for something new and different to do. I was honestly surprised my 9yr wanted to go since reptiles aren't usually her bag but Cole made it such a fun experience and by the end of our visit, my daughter wanted to pet the snakes, hold the geckos, she WANTED to see the scorpion, and she even held the mealworms in the tongs by herself! They managed to turn us into reptile lovers in hours (although my daughter's new favorite friend is Adonis, he's her dude!) We will without a doubt be back!

TJ was overdue for a haircut, but I finally got him in for a bath & full haircut w/Savannah L. at…read morethe PetSmart in Ankeny. It ended up only being $43 after my $20 off coupon. YES!!! Savannah did an AWESOME job w/my TJ, and he feels so much better. Highly recommend PetSmart Grooming Salon in Ankeny!

Had a 2:00 appointment. Showed up on time and met two other people with the same appointment…read more Obviously over booked and understaffed. Was told they were short staffed immediately by stressed groomers who were rude and short with my wife. After short conversation they refused to groom our dog. This is a groomer with no people skills and aggressive behavior. We will never be back obviously and can't recommend this location to anyone.

I mean...what can you say about the great work that happens at the ARL?! Desk staff was kind and…read morehelpful, answering the many questions families ask. It was quick to be escorted back to visit with the dogs. I was glad that the staff sat with me for a bit as I sat with our newest family member and got acquainted. The check out process is pretty smooth as well, sitting at tables and having everything on a tablet, again with knowledgeable staff. I appreciated the small bag of food that was provided to make the transition at home, easier.

The woman working at the front was extremely rude and condescending. My friend was so excited to…read moreadopt a kitty and she was questioning whether we were 18+ or not. Very rude when setting up my friends arl account. Treated my friend like she was incompetent. The adoption counselor, however, was very kind and knowledgeable.

Clean and relaxing place to get your dog clean! Shampoo, ear wipes, towels, etc are all supplied…read more And their dryers are top notch! Our Bernese mountain dog can take FOREVER to dry but their dryer got the job done quick.

Very clean. Good communication with owner. Comfortable bed. I was able to bring my dog, which was…read moreimportant to me.