Received a coupon in the mail for 20% off and was low on dog food, so headed over to check this new…read morepet store out. It was very clean and the signage made it easy to quickly find what we wanted. Had to sign up to be a member to use the coupon but the process was quick. They have a self serve dog wash area that looks nice, but I did check the prices on that amenity. Minus a star because while they had my brand of dog food, they didn't have the specific variety I usually get. The price after coupon was a really good deal so we made their selection work.

They are always so very helpful, one clerk informed me that I can get a free toy, my dog loves it…read moreand when he destroys it I will pay for a new one, they are always willing to help me by carrying out the big bags of dog food for me. I have three dogs so I have to buy it in bulk. Great customer service. I just wish they would carry more pumpkin treats for my dogs.

Fantastic pet shop in Jordan Creek Mall with plenty of treats, toys, costumes, collars/leashes, and…read morecustom tags for your furry family members. The staff is super friendly and beyond helpful every time we have come in. Our pup loves the frosted cookies and doggy peanut butter cups, as soon as he sees the bag he immediately comes running for his treat! This will be a usual place we will come back to, to get some more amazing treats and wonderful staff!!

This place is great. It's a kiosk in Jordan Creek a day they sell baked treats for dogs, signs to…read morehang up, key chains, magnets, dog costumes and clothing, toys, you name it. They also sell toys for cats too!! I've been regularly coming here to purchase dog - related things, but finally came around to writing a review for it. We got the yappy meal yesterday (dogs version of a happy meal! How cute!), which came with a mini cheeseburger, a side of fries, and a toy! We also bought a peanut butter cookie bone for our pup for dessert ;) apparently they also have a" chicken nuggets" option where you get "chicken nuggets" instead of the "cheeseburger"!! My puggle loved the cheeseburger, toy, and peanut butter cookie, not so much the fries! He did at first til he had the burger :P anyway highly recommend! Next time I think ill just order the burger separately!

Great service! Wonderful dog groom! Our Charli was in and out in an allotted 4 hours and looked…read morebeautiful when we picked her up.

Two stars only cause the cuts looked cute but not what was requested. We asked for a mini groom,…read morethey gave and the charged for a full groom. The business lacks accountability, they were apologetic for the misunderstanding but refused to charge less than the full groom despite not asking for a full groom but requesting their "mini groom". At least they were kind when taking advantage of us? Will not be returning.

woman sold me Fromm dogfood that I've now read to be bad for dogs with high incidents of Dialated…read moreCardiomyopathy. I'll dump this expensive food rather than risk killing my dog and i'll NEVER support this small business again. FOR SHAME.

A little tricky to find. It is in the strip mall almost directly behind the McDonald's. They have a…read morevery large assortment of toys, food, carriers, litter boxes, etc. Some that are even hard to find in your typical pet store. They have a rewards program for buying pet food through them, too.

I've only been once so far and am kicking myself for not going sooner. The staff is so friendly,…read moreknowledgeable, and they do a lot of rescue events to help find furever homes. This is actually how I ended up there, and I left with some goodies and a resolve to adopt another puppy from Hope Animal Rescue. I HIGHLY recommend for anyone in Ankeny with cats, dogs to get your stuff here! Also, they have a DIY bathing station. Sweet!

Great experience taking our dog for grooming. Breezy the groomer is awesome. She is very personable…read moreand takes great care of our dog.

Spock Sanctuary + Yelp = Super Sweet Event! We were blown…read moreaway by the hospitality given during this event. Loved how everything was open and inviting right when we walked in. Small tent inside that houses reptiles and their habitats. Many exotic animals were shown and were allowed to be held. Owners Cam and Cole shared their starting point and experiences in growing Spock's. Family friendly event with so many opportunities to ask questions and learn. Yelp really made this engaging and brought community. We have visited Spock's again since this event and we are so glad we have gotten the chance to meet and know the owners.

What an awesome place! They really hit itcout of the park! I mean this in the best way, they…read moreexceeded our expectations in every single way. While visiting family we were looking for something new and different to do. I was honestly surprised my 9yr wanted to go since reptiles aren't usually her bag but Cole made it such a fun experience and by the end of our visit, my daughter wanted to pet the snakes, hold the geckos, she WANTED to see the scorpion, and she even held the mealworms in the tongs by herself! They managed to turn us into reptile lovers in hours (although my daughter's new favorite friend is Adonis, he's her dude!) We will without a doubt be back!

I'm not sure why all the reviews for this PetSmart are so terrible because I have only high praises…read morefor this location and the staff. Thankfully these reviews have not deterred people from coming here because they are always busy. The services I've used so far are: 1) Grooming- They have great groomers and they always take good care of my pup who is 3.5 pounds and can get squirmish when he gets his nails trimmed. I tried to do it myself and it was too difficult so I appreciate their staff doing it for me. They also were able to accommodate by request for a no scent shampoo for my pups bath. The yappy hours they offer at $5 off are the best! 2) Pet Training- Allison is a fantastic trainer. She taught the 6 week puppy class and she was so friendly, patient and understanding. My schedule made it difficult to attend all 6 sessions and she was so accommodating to reschedule us into a session so that we could continue the lessons without major disruption. The training also affords my pup extra opportunities to socialize and the extra distractions from the other pups help to put my dog in more of a real world environment where he has to learn to listen to me with distractions. In the puppy/beginner class we learned verbal and hand signal cues for: sit, focus, touch, click to calm, loose leash walk (lets go, this way), down (lay down), shake (or paw), sit-down-sit, sit-touch-halter, leave it, wait, come when called, greet when all feet are on the ground, and much more. The other trainer Lisa is super nice and always willing to give me feedback on how my pup did during the day at day care. 3) Petshotel- I needed to board my pup for 11 days. I called ahead of time to make sure I had all the required vaccinations before his stay. I like that they require vaccination of all the dogs that stay here. The staff here did a fantastic job with taking care of my pup. I was able to get photos of him during his stay since he was staying such a long time. One of the photos was nicely photographed and even displayed his name. I loved it so much I got it developed so I could post it on my wall. My pup never got kennel cough or any other viruses from staying at Petshotel I felt my dog was better behaved after his Petshotel stay because he was better socialized (with people), exhausted (from all the fun), and stopped his constant whining (which really bothered me but I couldn't figure out how to stop it). I would not hesitate to bring him to Petshotel again. 4) Doggie Day Camp- I was worried my dog was not getting enough socialization with people and other dogs. I didn't want him turning into a lap dog and have separation anxiety issues so I enrolled him in day camp. Again, I am glad that dogs that play here must be vaccinated. Day camp was one of the best decisions I've made because my dog is now really confident and isn't scared of other dogs. The staff here went out of their way to watch over my dog on his first day to make sure he adjusted well to the other dogs. He is not only a small breed dog but was the runt of his litter (at 3.5 pounds) and staff went above and beyond to ensure my pup had a good experience with the other small breed dogs. My pup excelled from this experience and had so much fun. He came back exhausted and more well mannered (in my opinion). I like how they can feed him lunch (with my food from home) while he is at camp so he is not starving throughout the day. I also really appreciate the late hours the day camp stays open so I don't need to rush over after work.

Fine to get food and supplies at, but the grooming services are really hit or miss. Sometimes…read moreyou'll get a really nice job, and other times you'll get an angry, still wet cat.

My son came back from ur store tonite upset and frustrated; went in on 3-29-26 in the evening;…read moreasked for crickets and an older fella gave him nothin but trouble. This is the kind of help you hire to represent ur store ? This Ahole handin out crickets and being rude as hell should be fired asap ! Do not spend money at this location until they can hire proper employees !!!

Member rewards really help cut the costs where it counts. I'm not a browser when running errands so…read morethis is quick stop for what I need, every time. The parking lot is a nightmare but after navigating it a few times I think I have it figured out.

Now that Bone-A-Patreat has been sold I can see how on top of everything the original owners were…read more I kept wondering why my account for 12 years could not be found over the last few months and then I was told I had never bought the cat litter before...but I have bought it every visit the last 2 years. I looked for a product and the sales person said they have never had that item. But I think I got it there originally. Then the sales people behind the desk at waukee seem to ask one guy all the questions. He seems overwhelmed. The last time I went in I told them it was so stressful I wasnt sure I would be back. Then I was told that the company-name-and image of original owners was sold and they were having issues with the computer system. So no longer a shop local store. So sad.

People here are just wonderful. We have a kitty who has terminal cancer and they were SO sweet…read morehelping us find the perfect high calorie wet food to help fuel her fight!! Got two customers for life...love ya'll