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    Bones-N-Scones

    4.6 (64 reviews)
    Closed 10:00 am - 6:00 pm

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    my dog
    Dani M.

    GREAT COSTUMER SERVICE! Today I went into this store and the male associate was the most helpful person. He answered every question and recommended their top snacks, which my dog loved. Definitely will be coming again!! My dog is obsessed with their pumpkin cupcake and mini treats.

    So happy here!
    Naseem N.

    The absolute BEST staff with high quality pet food! We rescued a malnourished puppy yesterday and the owner Kathy was extremely knowledgeable in regards to diet and how to feed her back to health. The staff was so kind and sweet to our newest family member. They also make fresh dog cookies in the shop. Cannot recommend Bones-N-Scones enough!

    There's the sign headed west!

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    Photo of Tanya P.
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    8 years ago

    So thankful there is a place to get some quality pet food and treats. Easy to get to and great hours and personable staff!

    Business owner information

    Photo of Kathaleen H.

    Kathaleen H.

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    8 years ago

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    7 years ago

    Awesome place the lady at the front desk so helpful and friendly also they carry great products!!!!

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    8 years ago

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    9 years ago

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    12 years ago

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    9 years ago

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    15 years ago

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    14 years ago

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    9 years ago

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    14 years ago

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    8 years ago

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    7 years ago

    Pupcakes are adorably sweet! Great customer service. Will stop by the next time I'm in town.

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    Photo of Chad N.
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    14 years ago

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    11 years ago

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    12 years ago

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    12 years ago

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    10 years ago

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    10 years ago

    This is my go-to-place for anything for my precious dog. Friendly and informed staff and loads of fun stuff.

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    10 years ago

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    11 years ago

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    Page 2 of 2

    Ask the Community - Bones-N-Scones

    Review Highlights - Bones-N-Scones

    Both are knowledgeable about pet nutrition, and customer service at Bones-N-Scones is always top-notch.

    Mentioned in 4 reviews

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    PetSmart

    PetSmart

    2.9
    (120 reviews)

    Not the best possible. Sadly someone answered the phone and told me they could take my two pups at…read morethe same time and get me out quicker. They only have ONE washer. I did leave them and was not really happy with the results. I took them two days later to the Barking Lot Cathedral City. Fabulous

    I would like to preface this review by explaining that my husband and I have been going to PetSmart…read morefor decades. In 2011, we adopted our beloved cat Ting, and in 2014 we adopted our beautiful Husky Tikka from one of the rescues working with PetSmart in El Segundo. Since then, we have been taking Tikka to be groomed periodically. As you can see from the photos, she's a beautiful, fluffy Siberian Husky. Up until last year we were happy with the groomers at the PetSmart locations frequent. We had one minor issue with a groomer that did not tend to our dog at all, she was sent home not groomed. They had problems with all of the dogs that this one groomer saw. The groomer was let go and the customers were taken care of by the Culver City PetSmart. We have also been growing to the PetSmart in Palm Springs, and we have always had a good experience. Sadly, today we had a horrible experience with the groomer and the Manager. I dropped off my dog at 8:00 AM and was told my dog would be done in 2 1/2 hours, the usual timeframe. I also explained that she had been groomed over a month ago and they tended to her winter coat (early because of the weather), and as always, I added 15 minutes of extra brushing and Oatmeal shampoo. One of the groomers suggested using a fumenator, and both my Husband and I exclaimed NO! You do not use furnimators on Huskys, it damages their coat and they shed the small cut hairs everywhere. That suggestion flew up a red flag for me, but I let it go because we've never had a bad experience at this PetSmart. At 10:30 we did not receive a call as expected, so I called at 11:00. They told me it would be at least another 40 minutes I called it 12 and the groomer said that she was ready to go and that they had to take off a lot of hair which was kind of surprising to me that she would make that statement, and I started to become concerned. When I got there, I was handed a bill with an additional charge for $20.00 for an extra 30 minutes of brushing, which I did not authorize, and I was not called about it, it was just put on the bill. I asked to speak with the manager. The Manager really couldn't care less that the groomers added a charge without authorization and didn't care that it took 4 hours for them to get to me. Instead here response was it was in the normal grooming time frame and "what do you want me to do?" I became afraid for my dog; something was very wrong. I had brushed her last week before she went to the vet and she has her normal spring coat, which protects her from the elements, no mats. The huge pile of dog fur she showed me made me even more afraid. I did not have my dog and could not get her without paying. So, I went up to the front to pay so I could get her and the groomer. While I was waiting for my Joanna said she had a lot of mats and undercoat that she had to brush out. I was getting more and more concerned. Once they brought her out, it was easy to see the bald patches. I was shocked and just wanted to get out of there. This groomer is a complete arrogant ignoramus, I use that term not as an insult but as an accurate description. You will see from the pictures that she pulled out her summer coat, leaving bald patches throughout her body. This groomer, Joanna should never touch another dog for the rest of her life and should be terminated immediately. I have attached photos and a video and I'm contacting the corporate office. I'm furious with what this girl did to my sweet dog. She would have literally had to pull out my dogs fur to create this kind of damage.

    The Barking Lot

    The Barking Lot

    4.6
    (381 reviews)

    I had been looking for a groomer for my neighbor. My neighbor has problems getting around, and…read morereally needed his dog to get the works done! I called barking lot and asked if they had any appointments available. They gave me Joey's INFORMATION one of the Groomers at Barking Lot who made the time & was able to fit my neighbors dog. This was her first visit to the Groomers. I was pretty nervous about how Chanel, that's the dog's name would react to her first Groomers visit. Well, I'm glad to say that Joey was amazing with her. He did such a great job! I was so happy with how Chanel looked ... that a few weeks later I brought my 4 1/2 year-old Chihuahua Pomeranian, also known as a Pomchi. I called Joey to see if he had any thing available for the Fourth of July weekend. He was wonderful. He was able to squeeze My Mini-me first thing in the morning on the Fourth of July. Thank you so much Joey for being so accommodating but more importantly for making my Mini-Me look fabulous! If you're looking for a local groomer where your dog will be treated like a princess like mine was, I would definitely recommend this place! Mini-me is definitely happier. She is Rocking her PS Summer Do!

    Our little one needed grooming as the heat is starting to creep up in the desert. Time for a fresh…read moreshort cut to cool him down. As it our first time finding a new groomer here, we found this place. Spoke with someone regarding booking and it was quite easy. They were able to get in us first thing in the morning at 9. When we got there, a little earlier there was also someone waiting with their little ones. Once we checked in, the gentlemen behind the register was the sweetest. The warm greeting and the usual detail exchanged made the process very easy. Jose was the groomer, believe that was his name. The sweetest and welcoming. The usual chit chat on what we wanted and that was that. The place looked well kept and clean. I believe you're also able to bring your pup in for a bathing as well. The quick introduction, instructions and explanation and we were on our way. It's located in a strip mall off the main strip so you could also get all your errands done. Of course some things were done while we waited. It was about an hour and half till it was time for pick up. They do text/call to let you know. The place was great and the staffs were all very friendly and professional. We did feel welcome which is alway a plus everywhere. Pricewise was good. I believe it's based on size and what services maybe needed. Obviously if certain things is needed, then additional fee is added on. Jose was a doll and very sweet. Took very good care of our little one. Seemed like we may have found something new here.

    Bones-N-Scones - petstore - Updated July 2026

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