I have had to come here twice in the past year, unfortunately. FORTUNATELY these folks are all…read moreamazing at their job. On the most recent visit my screen on my Samsung S10 had broken and I was unable to see what was going on with my phone, though it was still apparently working, somewhere under that DARK AND BLANK SCREEN FROM HELL! Anyway, Heather took my replacement phone and my broken neck-twisted from the exorcism old phone and was able to transfer all my files, messages, contacts and everything over. She told me and my wife to go ahead and go grab a bite or a drink and she would have all the files from my old BETELGEUSE transferred over to the new one and would call my wife's phone when done. We went back after she called and my new phone was ready. She also let me leave the DEMONSPAWN there so she could reset it to factory setting so when I sent it back to DANTES 9TH LEVEL OF HELL it would be wiped clean. It was truly a battle of epic proportions between Heather the Screenfixing Angel vs THE DEMON FROM CELL-HELL. They even had my new screen-guard put on when I picked up my phone. Final score: Heather with Screenfixing 1 GREEN-VOMIT-SPEWING SPAWN FROM HADES 0

We needed a iphone screen fixed fast on a Saturday morning. I found ScreenFuxibg. It is a local…read morebusiness and not far from our house. They took the phone and in less than an hour and a half it was good as new. And the price was right and they were super cordial. Would use again for sure.

Star is phenomenal and a pleasure to deal with. Set me up with two lines and I'm saving $50 a month…read morefrom Verizon. Thanks Star!

Poor service at this location. Starting with manager. I went there to get new phone and order was…read morenot setup right and claim with insurance was not done correctly. Tried to come back to cancel order and manage said I have to wait for sale lady to come back to work because my information is in her "email." This the manage and she has no access to what her sales person are doing. Not good. Excuses. Just got the round-a-round. I had to got to another store to get it done right.

Had an emergency issue with my laptop, suddenly not powering on…read more Brought it in and was informed of a $75 diagnostic fee that would be included in the repair price. They could not guarantee that I would get it in less than a week before my travel time however, I got a call a day after dropping it off that it was ready for pick up and it was a motherboard issue. I was very pleased for the prompt turnaround, and it was extremely cost-effective, and as promised, the diagnostic fee was included in the total cost. Quincy helped me out and he was really great and patient and even waited for me to leave the office so that I could pick it up on the way home from work. I will be back with my other laptops to get diagnosed and repaired!

Great service! Imprint repairs had my phone like new again in no time. This is my go-to screen…read morerepair shop. They also repair tablets and some laptops as well. Imprint Repairs sells accessories like phone cases, air pods, chargers, etc., which aren't really out for display, but just ask about them.

Phone was fixed yesterday, less than 24 hours later while trying to reposition a screen protector…read morethe ENTIRE screen came off. Clearly the screen was not properly secured while being "repaired". Business owner said this must be due to being dropped. In all my years of iPhones, all the drops, never, EVER had the entire screen came off. He also even mentioned the screws on it, which he CLEARLY DIDN'T SECURE PROPERLY. Will be filing a complaint on BBB and reviewing on EVERY platform. Refused to fix without paying another $150. SCAMMER. $250 wasted and phone

Horrendous service, they told me it'd be fixed in a day and when I came back in the next day the…read moreperson sitting there had no idea what I was talking about and couldn't find my phone. I had to search for it myself and found it on the floor.

They were quick and professional. I walked it and 15…read moreminutes later walked out with a new battery installed in my iPhone. So speedy Incredible Highly recommend Phone Doc

Considerate service, just with a caveat. I came in asking for a camera lens protector and a…read moreprotective case. I couldn't find a case for my model but the offerings were nice, and the employee helped me out in finding what I needed. We had a bit of a misunderstanding in communication but he compensated it reasonably well. I have come here on the regular and will continue to do so when I am in-town.

Went to the store 45 minutes before closing and the doors were locked. There was an employee and a…read morecustomer inside. I kept pulling on the door because I knew it was nowhere near closing and the employee just looked at me. No assistance, no explanation. Just ignored me and the door stayed locked. Horrible service!

I went to this store because I tried to make a claim online for a damaged phone. When I walked into…read morethe store, there were 5 employees in a huddle having a conversation. I figured since I was the only customer in the store, I would receive some assistance. I explained the problem I had online and asked for assistance. The only assistance I received was to call (888) 881-2622 and they can assist me. Why should there be five employees in a store but no one offered to assist me in the store. This review was posted as soon as I reached my vehicle to post my experience at this location.

This is a new store in the reynoldstown neighborhood. I stopped by to check on deals if any to…read moreswitch to att from Verizon. As soon as I entered I was greeted by a manager and she upfront shared that it was a 20 minute wait as there were three ppl ahead of me. There's a screen that helps u know the ppl ahead of you. Things moved slow but when I was with a representative she walked me through the options. Like most stores the ordeal was abt 2 hrs long as they worked through the online interface to find my options. Their portals are slow so it takes forever. I walked out without signing up as there were no additional deals than the ones you would see online. I'm fact I had to ask for options after my own research. Overall 3 stars as the staff tried but the wait and overall time spent was too long.

The guy who helped me at this store has a level of arrogance that matches his ignorance. He's a…read moreknow-it-all that was too busy bumping his fist on the table and singing "CAROLINEEE" every time Andre 5000 came on. I was trying to create a pre-paid account and he kept ranting some nonsense about eSIMs and physical SIMs and how what I wanted was impossible. However, I had done the exact thing I was asking for with ATT a year earlier. An employee came over later and said that what I wanted was in fact possible. Problem wasn't solved though, he kept saying I could only get a $75 monthly account and nothing else. I'd try to explain his reasoning on here if I could, but it was such a bumble mess of excuses even I couldn't keep track of it. It's pretty clear he wasn't interested in getting me what I asked for. He wanted to upsell me. Anyway, I left and went to Verizon instead (20+ year ATT customer). I've attached a picture of me at the Verizon store below as proof that I'm not just saying it.