Excellent communication, great advice, and very professional service. Would definitely come back!read more

From the owner: We repair all brands of cracked/broken cell phone screens. Free estimates for cell phone repairs…read more We will repair while you wait in our lounge area. We repair all brands of cracked/broken tablet screens. Mention you saw us on Yelp and we'll give you 10% off your repair. We also repair broken laptops and game consoles such as Playstations, XBOX, Nintendo Switch.

I had a deeply disappointing experience with Device Fix It on Pulaski in Chicago. I entrusted them…read morewith my PS4, and it ended up being almost two years before I got it back. Initially, they quoted me about $100 and said a part was needed, but after that, the communication was abysmal. I spoke directly to one of the owners, AJ, who repeatedly promised to get back to me within a week--but never did. He did this on 3 separate occasions. When I finally returned after nearly two years, AJ was clearly embarrassed--he admitted he hadn't touched the PS4. The lack of professionalism, follow-through, and care for a customer was shocking. I gave them multiple chances considering I wanted to support a young entrepreneur, and they let me down every time. I can't recommend this store at all--just unacceptably poor service.

Had nowhere to take my older BOSE CD AM/FM radio to be looked at; found them took it in, only…read morecharged me $25 & found me a new cord that fit it. Unfortunately, they couldn't get the parts but, they gave it back to me in working order. Nice to deal with!

The delete key on my MacBook Pro stopped working on my work computer, so I had to quickly get it…read morefixed. I spoke on the phone with them first and made an appt for the next morning to get it looked at. The total charge included getting my battery replaced as well, which is something I've needed for the last year. Luckily for me it was a great 2 birds one stone deal. They did everything by the next business day and everything worked as expected. 50% deposit and balance upon completion. Super straightforward. The best part is that they are professional, communicative, and you can tell they aspire to high quality all around in their operations. I'll be coming to them next time I need a repair or upgrade. Excellent work.

I was initially very pleased with the quick turnaround and friendly service when I had my iPhone…read morescreen replaced. They were pleasant and professional and we exchanged a bit of humor over the phone and in person. Unfortunately, just two weeks later, a noticeable black blob appeared on the new screen near the Dynamic Island. This looks like OLED screen bleed or a defect. The phone has remained in a case with a screen protector the entire time and has not been dropped, bumped, or otherwise mishandled. Given the timing (only 2 weeks after installation) and the specific location of the spot, this issue is almost certainly the result of either a defective replacement screen or a problem during installation (such as trapped dust, adhesive, or pressure damage). It is not consistent with normal use or accidental damage. I offered to bring the phone in so they could inspect it in person, but they declined and immediately dismissed the warranty claim without examination. While I understand repairs aren't perfect, I'm disappointed they are unwilling to stand behind their work and honor the warranty on what is clearly a post-repair defect. I went from a satisfied customer who would have returned and recommended them to someone who can no longer do so. Potential customers should be aware that warranty support may not be reliable here. EDIT: Contrary to the response below the phone was never physically inspected. Rather, the response was based on a set of photos sent showing the issue which, alone, would be virtually impossible to come to a conclusion of physical damage versus defective product. As a customer, you are in a no win situation here as no matter what happens they are going to blame you and not the manufacturer or installation for the problem.

Very rude associate on the phone. Hung up while i was asking questions…read more Attitude is crazy

Needed a new charging port and battery for an iPhone RX…read more They were easy to talk to. Great communication. They had the part in stock. Job done, in less than an hr.... Decent price!

I was looking for new cell phone service and a phone. They had a variety of new and refurbished…read moredevices to choose from. I got a really good deal and will making this my home base for all my future purchases. I recommend going here before you make any purchases I guarantee you'll walk out a happy customer. Thank you for your outstanding service Patty Rice

Cracked the back of my iPhone and MK quoted a great price, dropped it off when they opened and it…read morewas ready a few hours later. Perfect service and highly recommend them!

Rigoberto as the Best. His prices beat everyone else's.We Needed screens replaced on our iPhones…read moreand another one wouldn't charge both phones work perfectly now and look like new. Very knowledgeable polite and helpful. Thanks again Rigoberto!

Had my phone screen fixed for my iPhone 15+ with a screen protector & a new strong case for $100…read more All of this done within a hour! Thank you !

Recently, I brought in my Samsung Galaxy A13 to be repaired because I had accidentally dropped the…read morephone and the screen got cracked. I dropped off the phone and returned an hour later.... OMG! My phone was like new! I even put on my reading glasses to take a closer look. Not only that, the repair was reasonably priced and the man who did the job was polite and friendly. Thank you, sir! Now I know where to go for cellphone repairs!

Great communication, very Professional, and fair pricing . Brought in a nintendo switch to be…read morerepaired and came out better beyond expectations. at my own fault I brought in the wrong part and they replaced it for me free of charge . will be returning for all my devices needs

Price reasonable, honest and quick service. Only had to wait 30 mins. Thank you!!!!read more

Came in with a broken glass back on iPhone, left with more issues with buttons and flashlights but…read moreat least the back isn't shattered glass