Good clean store with professional staff. Always knowledgeable and eager to help. Decent variety…read moreof phones and fast service.

Excellent, prompt, and knowledgeable service. The three employees who helped us with our…read moretransferring a phone number onto a new line were all excellent. The one gentleman who greeted us right at the door, even found a discount for me on my bill! Every time I come here I'm satisfied!

Great for sales. Forget about follow up. Had an issue with installation. Not helpful at all.read more

The Customer Service I received from Kyle was top notch.. He listened to my issue and help with the…read morebest solution.. it's good to know every now and again, you get a great customer service experience... Thank you Kyle for your assistance.

Worker was rude would never return to this location or give them a sale. Older Caucasian woman was…read morevery rude and dismissive. Would rather do business with any other phone store after this experience.

Best experience I've had at a sound place in a long time I got the distribution blocks I need it…read moreand zero gauge wiring and a lot of good information from Sarge really good people up there very informative I will definitely be going back

these guys are the most efficient guys I've met. They got my car and within an hour to an hour and…read morea half. They were complete 11 stars. Thank you Ron and the Detroit sound Station crew.

Fossil is a reputable brand whose Twelve Oaks location is consistent in quality of the products…read moreoffered. Upon arrival, we were greeted in a friendly manner with the team member offering their assistance should it be needed. Our concern was addressed promptly which contributed to an efficient trip. The environment was clean, organized and had a wide selection of watches, keychains, bags, etc. Fossil products are high quality. Not only are physical items available; the store and staffers is a place to come for repairs regarding Fossil products. While some repairs need to be sent away for, depending on the concern, I felt the communication provided by their team showed they were knowledgeable. I wish Fossil was in every state!

My husband and I have always had a great experience here and the workers have phenomenal customer…read moreservice. We were most recently in the week of our wedding shopping around and looking at watches. One of the female workers helped my husband try on so many different watches until he found the perfect one for our wedding day. They even adjusted it for him to wear it out of the store! We have always made it a point to stop in to look around whenever we are in twelve oaks. It is definitely one of the better stores in the mall. The photo was taken by K.E. Rogers Photography

Excellent service from knowledgeable, respectful, and kind staff! Great pricing and efficiency in…read morecompleting the task! Store is neat and clean and well stocked! Glad to support a veteran run business!Great telephone and in store service. Employees are very kind and considerat.

I took my husband's watch here to have the battery replaced. I had a spare battery that came with…read morethe watch. It's not a very expensive watch, but he's really attached to it. Austin was amazing! He said that he might not be able to get the back off the watch, but he was finally able to do so, and he installed the battery for free. He really made my husband happy.

So, my boss had a key fob that needed a new battery. He didn't have time to do it himself, so I…read morewent with the fob to get it looked at so he could use it again. I found this place on Yelp, and since it was only a few miles from the office, I swung in. The store itself is clean and well stocked. Happy to see a nice clean store! I had called the store earlier and the guy, who's name ended up being Jesse was really helpful. When I came in, he strolled out from the back and took a look at the fob or me. He said that the fob was old and broken, and needed to be replaced, and offered me a guy across town who could fix it for me. I was really happy with my time here. Guy is knowledgeable, friendly and prices are fair all around. They even have car bays as well! NICE! I will return in the future for other services.

If you think you need a battery, come up and see these…read morefolks!! This has been my go-to place since they were in their old,tiny location. They are honest, and fair with their pricing. You can go to an auto parts store if you'd like, but you will never get the top-notch level of service and professionalism you will definitely get here.

McKay was great! Helped me get my vape juice and smokes nice and easy!! Great clean store with a…read moregood variety of products.

If walking in for the first time and hearing Crystal Castles playing over the stereo wasn't great…read moreenough, the service and quality of products were outstanding. I've been a big fan of The Vapor Shoppe of Troy for a couple years, and when I saw that a new store was opening on Woodward, I thought to myself "well, no need to go to the City of Troy EVER anymore". Vaping shops may seem ubiquitous now and one might not expect much difference from one to another. However, I stick with The Vapor Shoppe because their house flavors are really good, the staff is very helpful when picking out mods/tanks, and their can-do friendly attitude. This new location is very clean, has the same feel as other locations, and has friendly staff and music. I implore you to get your next cloud chucking fuel from here.