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    4.3 (6 reviews)
    Closed 11:00 am - 7:00 pm

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    Ecotopia

    Ecotopia

    3.8(14 reviews)
    13.0 mi
    $$$

    I went in Ecotopia over the weekend because I'd heard they have a great selection of audio…read moreequipment. That's an understatement. There are stacks all over the store of receivers, tuners, turntables, and speakers. The owner, Moses, was super friendly. He was helping some other folks when we went in, so after he was done with them I asked him for his advice. I didn't realize that meant he would spend almost two hours with me, showing me what equipment he had. He really seems to know his stock back and forth, pulling out names of speakers that were under stacks and insisting that he'd love to let me hear them if I wanted. He told me about the speaker designers, the characteristics of each brand, and what kind of sounds would be emphasized with each. He insisted that every piece of equipment was fully checked when he brought it in He laid out all my options, within my price range, for the styles of music I listen to, and preferred making me listen to different speaker combinations rather than describing them to me. This took some time to attach and detach each set from the receiver, but I really did learn a lot about what the different speakers sounded like, and which brands have similar profiles. Ultimately, I was happy to have a guide that was patient. I didn't anticipate spending so much time to do so, but I don't regret it at all, since it is an investment. I found a set of speakers that I love (after listening to about 10 different sets) that should be perfect for what I need. Ultimately, I think I maybe paid a higher price than I would have gotten on ebay or craigslist for my speakers, but Moses was ridiculously helpful and patient with me and was happy to give me the information I needed. I'm also sure that the speakers are in good working condition - which is worth a lot as well. I don't know about the repair aspect of his shop, but if you want to buy some modern or vintage equipment, Moses can hook you up.

    Owner or manager could not be bothered to acknowledge me being in his store. I stood around for…read morealmost 15 minutes without so much as a hello. When I poked my head in back a guy there said he was a customer I told him good bye. As I began to drive off a bewildered man came out with a phone pressed to his ear and kept apologizing he was on an international call. I showed him my envelope with $1500 cash that was going to be used in a purchase at that time. Then he says its not about the money. What is it about then Ecotopia? Is it about being all alone in a store with nobody to help because they are on international cell phone calls? Please I will not be back, ever.

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    Ecotopia
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    Best Buy Southfield

    Best Buy Southfield

    2.0(66 reviews)
    4.4 mi

    I visited the Southfield Best Buy to pick up an online order and waited at the online pickup…read morecounter while employees at the regular checkout line continued assisting customers there. No one came over to help the online pickup line, even though I was clearly waiting. When I asked the door greeter how the system worked, she explained that checkout employees are supposed to rotate between the regular line and online pickup. That rotation was not happening during my visit. From where I stood, customers in the regular checkout line were consistently prioritized while the online pickup line was not acknowledged. The experience left me feeling overlooked and concerned about fairness in how customers are assisted. Clearer coordination and consistent rotation between lines would make a big difference. Until that process is more consistently managed, I'll likely take my business elsewhere.

    PURCHASED 6/13/25 - 1 out of 5 (WORST CUSTOMER SERVICE I HAVE EVER SEEN!!!)…read more I purchased a Samsung 50 inch TV. The TV had some audio issues, so I brought it back to the store to exchange it. After some back and forth, they finally exchanged it for the same model, which was acceptable. I took that TV home and when I took it out of the box, the screen was cracked. I brought it back up to the store the next day and they would not exchange it for another TV or process a refund. The Manager ZACH said because the TV was "physically damaged", they wouldn't do anything. He was very smug and unsimpathetic. I have never had a situation where I purchased a defective item less then 24 hours ago and the store would not take it back. Buyer Beware, I am out $350.. UPDATE - 6/18/25 - 5 out of 5 (GREAT CUSTOMER SERVICE!!) I reached out to Best Buy Customer Service via Twitter on 6/14/25, and was messaging with a person named Ezra. I provided all of the information and they were going to look into it and get back to me. I heard back today and they said to go back up to the store and they would exchange the TV for another one. I met with the Manager BRYCE and he was great, a lot better then the previous Manager I dealt with. I opened the TV at the store, to make sure it was not damaged. I just got home and set it up, everything is fine. Mixed reviews on this whole situation..

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    Best Buy in Southfield MI

    Cricket - mobilephones - Updated May 2026

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