Had a very positive experience at Best Buy Everett. The store is on the small size as compared to…read morethe Best Buy i am user to in Texas. The Geek Squad desk was very helpful with a computer repair that need to take place rapidly. The technician Dylan was very knowledgeable and very organized. He was virtually helping three clients at the same time - multitasking like a FAA airport control in he middle of a crisis. Jesus was also super helpful and patient as he helped me identified a decent computer deal for my son. We had to buy a replacement. Value is on the expense side, despite the Total package. Best Buy has started to charge a fee for $100 even when it is the computer that has some serious keyboard defects. So that was less cool. Be aware- The roundabout to get to the Best Buy is a nightmare of traffic. It took me 45 minutes to get out of the roundabout. Overall, smaller size store with professional and dedicated staff.

I thought I was going to have great service when it came to installing a remote starter. I was SO…read moreWRONG. 200$ for the membership truly isn't worth it. Multiple things worked prior to it being set up, and after it was wired up, they weren't working well. My driver side air vent was completely blocked and the wiring looked like vomit. Extremely disappointed. Nothing was appropriately wired up and "clean"... Everything was everywhere. Can you believe that the person that installed it for me at Best buy put everything in the driver side air vent so no air could go out? Then I went back the following week for things to get cleaned up, and nothing got fixed after I mentioned that it wasn't working. I'm all done with the $200 a year membership, it's not worth it I would rather go to a professional. I feel bad for the guy working there.

Plenty of games for different types of consoles, they get new games everyday. A lot of vintage…read moreitems and used in good condition electronics. Good prices, not cramped. I stop by often.

The reviews mentioning the rude staff appear to be true, based on my experience…read more I called about asking for a console cleaning and trouble shoot for a console not receiving power, likely a very simple fix. They wouldn't accept the job since the console had been opened in the past citing 'liability' concerns. The receptionist was rude and condescending during the encounter. This was a trial run as I planned on giving them a lot of console work in the future but I will be going elsewhere. I called another repair shop shortly after and they said they would take the job no problem and were able to essentially diagnose the problem over the phone (a solution consistent with that I explained over the phone). Perhaps Replay'd should adjust their policies and their attitude towards potential customers as they never know what opportunities may be lying on the other line.

Today was my first time visiting Micro Center in Cambridge! This is the place to go for all things…read moretechnology related; printers, PC parts, flash drives, etc. I came here just looking for a 32GB flash drive that was relatively cheap ($3) and had a little bit of an issue finding it by myself. The first sales associate that helped me look in the flash drive section and we were not able to locate it there. Then I was directed to the checkout line, since I guess if they aren't in the flash drive section, they're likely to be right at the cash registers. Lol, at first I thought maybe there was no more as it was an in store only item but at last, I was able to get one at the cash register! I'd probably come back again sometime in the future! Definitely a good place to go if you're interesting in building a PC and looking for parts.

We used to spend a decent budget annually on products in the Cambridge location but after my…read moreexperience today with their sales manager and their RSM. I will never purchase another item from them again. They sold us gear that didn't work straight out of the box and because its past their return window their only solution was to upset me another "discounted" item. Its unfortunate that that Micro Center responded with the same canned response. Apparently they dont value their longterm customer base.

Great service on my 1975 pioneer. Thanks Fast service on this unit. Well respected serviceread more

Held my turntables for 2 months then tells me that they might not even be able to fix it. If you…read morewant something fixed in a timely manner don't come here

WOW! I join the chorus of other reviews praising this shop to the skies! Aliya got my completely…read moredead device at 10 am, stayed in touch with me throughout the day as the repair progressed, and had completely recovered what another place had decreed was "unfixable" by 6 pm that same evening. On top of that, she was incredibly kind and funny throughout the process. I will recommend this shop to everyone! The BEST customer service I have encountered in a long, long time!

I brought my iphone in to get the screen fixed and upon pickup, I was told to keep the phone in…read moredark mode to save battery life. The phone was 6 months old, the battery (before they replaced the screen) was perfectly fine. Now its damaged and the battery drains quickly. DO NOT go here, they either replaced the screen with a low quality screen and/or damaged the battery. Now I'll have to get a new phone. Waste of $160

This Staples location recently underwent a renovation and is now branded as a "Staples Connect"…read morecenter. The new branding is more modern, sleek and appealing. I frequent Staples for the odd print job every now and then. The printing rates for black and white documents are actually pretty reasonable! I paid $1.60 to print 10 pages. Since my recent discovery that Staples has a UPS service, I'll probably be visiting more often. Staples also saved me during the current pandemic. I was able to score Lysol spray and sanitizing wipes here. You can find a limited supply of cleaning supplies and food/drinks here, but will be paying a premium on items. YELP'S 2020 REVIEW CHALLENGE: #10

A store that is now focused on Office and Tech needs, is closed today "because their wifi is down…read moreand they need to wait for another employee to come in in 3 hours(not an exaggeration, they said the employee would be in at 1, its currently 10am, opening)to fix it". So number 1 you're telling me that your stores don't properly utilize the technology they sell and number 2, that your employees have no understanding of simple tech troubleshooting, number 3 you're paying people to sit there and be useless, overall great management.

Brad at Hunt's Photo (Melrose) is the real deal. He's a knowledgeable photographer who listens and…read morethen matches you with the right gear. Over multiple purchases, he's helped me pick out a range of cameras and lenses (both new and used), and every recommendation has been spot-on. What I appreciate most is his advice. As I've gotten deeper into sports and portrait photography, Brad has taken the time to explain tradeoffs, suggest practical setups, and make sure I understood why a certain lens/body made sense for what I'm shooting. No pressure, just genuinely helpful guidance from someone who knows his craft. Highly recommend asking for Brad if you're shopping at the Melrose location.

Their developing work is as good as ever, but the quality of their scans has been significantly…read morereduced. I first noticed with my last batch that the 135 scans they did, supposedly at "full resolution" were noticeably pixelated, with jagged edges visible at 100%. I was surprised, since this problem was not present the scans this same lab had done for me in years past. I called and they agreed to re-scan them on a different machine, which ended up producing scans of about 1/4 the resolution of the original job. I finally talked to the manager of the lab who admitted that they deliberately reduced the quality of the scanner's outputs, so even though they bought a machine that can do impressive 30MP files, they no longer collect that much data off the film. They refunded me, but refused to change the settings on their machine. So even though you're still paying the full cost for "high res" scans, you're getting significantly less quality now. This isn't just lazy, it's bad business practice. Their lab work is fine, but if you're looking for quality scans, look elsewhere. Their results are garbage, and they don't even care.

Lucas DeVol is amazing. I made an appointment with Geek Squad to set up a new computer and do a…read moredata transfer. I was told I should plan to leave the old and new computers for 3 days, just to be sure everything I wanted could get done. I set up an appointment on a Thursday and cleared my calendar of work, which was extremely challenging, but it had to be done. When I arrived, I was super upset to find that I had no appointment in the system. But Lucas responded immediately, letting me now that he knew that I had been in multiple times in the past few weeks buying my computer and he found a way to get me in. I was incredibly grateful that he went above and beyond to help me, and he did it with a smile on his face. Once I have my old and new computers back, I'll write another review of the actual service that I receive. If Lucas has anything to do with it, I know the job will be done perfectly.

Coming to a Best Buy to try to buy a computer in 2026. That was my first mistake. Went to the…read morecomputer section, saw the computer (Microsoft surface laptop) advertised at $899. Asked to purchase that computer at that price. Was told "not in stock" so I asked to order it for shipping or pick up. I was told "can't do that" they don't make that computer any more??? But it's on display, with a big sales tag, on your shelves. I asked for a comp product at the sale price - they looked for 45 minutes had me waiting and waiting - MOD Mike came and offered me $50 off a $1200 15 inch laptop (trying to upsell me? Idk) but since when did their staff start haggling prices? Sounded fishy and I asked to speak to their manager - Cliff - and wow, I was met with a stiff rude attitude from the start of the interaction, despite my attempts to be courteous and kind. From the beginning he said " that whole area is Microsoft, it has nothing to do with us at Best Buy" as if he was taking zero responsibility for any of the products or prices I asked for a rain check for the sale price and he said "nah we don't do it" I asked for a comp product at the same price, he was not offering any type of situation. He wanted to keep me there for more and more time, after 60 minutes - clearly Cliff wasn't offering any help to me - nor any understanding or empathy - so I left empty handed. Going to buy from the Microsoft store directly. Best Buy - ugh this place should have gone out of business when blockbuster did.

walking into aces games is like walking back into a bad dealership you have a guy that doesn't know…read moreanything about the product and then you have the boss or the other higher up. That is just rude and doesn't let you say a word. They state that they come things fairly when everything is scalped or priced 20%-40% over market. This was my second time at the store. The first time was nothing special, but this time was even worse specially in their guest service and there rude service

Ace is awesome. He has the best prices in New England and they are always nice when we go in. We…read morehave become friends with him over the past years. My mother used to buy candy from him and beanie babies when she was little. The service is awesome and he has a bunch of rare stuff anyone who Has something bad to say about the store is upset because they're so cheap. They thought that a piggy bank was the American dream. Sincerely Garcia the bear

Dariusz serviced my Pioneer PL-530. He was able to complete in a few days. He walked me through…read morewhat he fixed and helped me understand how the mechanisms and electronics worked. Great resource and would definitely have him work on other electronics in the future.

Owner was very nice and willing to explain a lot of things to me regarding audio subjects and…read moreequipment. Very trustworthy I think. Plan on going back