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    Boost Mobile

    5.0 (1 review)
    Closed • 12:00 pm - 6:00 PM

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    5 years ago

    Awesome service fast and friendlyGirl there are amazing friendly they know what they're doing

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    Verizon

    Verizon

    (38 reviews)

    $$$

    When I finally got the home Internet, it worked well but everything else about the situation went…read moredownhill so much so that I switched to TMobile. First, the actual stores know nothing about what goes on with the rest of the company, esp any specials online. And be ready to wait forever. Secondly, if you only have home internet and not cell service with them, good luck! You can't even log on. The program does not allow you in and even customer service can't find you. Doesn't matter that they have my cell number and I registered it with them. I did not want to bundle. They will keep hassling you on that too. Third, keep track of the specials they offer like a free tv or PlayStation, they say it but you don't get it so easily. The wait is a full billing cycle and again the left hand knows nothing of what the right hand does. Been on the phone numerous times for long periods trying to resolve this and get my gift. Fourth, keep all receipts! So glad I kept my UPS return of the home Internet unit, they kept emailing they would charge me $200 and I kept calling to give them my documentation. They will not give me a confirmation of my call or status, until finally, I appealed to the supervisor by phone and insisted on some sort of email confirmation that they do indeed have my unit and will not be charged.

    I visited the Verizon store at The Quarry in San Antonio on November 10 to ask about my cellular…read moreconnection issues and why my service hadn't worked since receiving my iPad. The experience that followed was one of the most frustrating and unprofessional encounters I've ever had with a service provider. When I arrived, a female employee told me they couldn't assist in-store and that I would have to call Verizon support directly. I called as instructed, provided my IMEI number, and followed their directions to turn the iPad off and back on. After doing so, the passcode--which I have never changed--suddenly stopped working. Even more concerning, the iPad did not lock me out after multiple failed attempts, which is highly unusual. The phone representative then transferred me without notice. The next person asked me to repeat everything I had already explained. After clarifying that the issue began after following the previous employee's instructions, I was placed on hold and transferred again--eventually to Apple, who were also unable to resolve the issue. I went back into the Verizon store, where one male employee told me not to sign in (which felt suspicious) and kept insisting that I had somehow locked myself out of my own device. He said he would call a manager, but after 25 minutes of waiting with no updates, I had to raise my voice to get any acknowledgment. When the Lead Manager finally came over, he was dismissive, condescending, and completely unhelpful. He repeatedly insisted that it was my fault, gaslighting me by saying there was "no way" Verizon could have caused the problem. To make matters worse, the staff refused to provide the name of the Store Manager when I asked for it to file a formal complaint. This lack of transparency and accountability is unacceptable. Verizon's customer service at this location is unprofessional, dismissive, and, in my opinion, demonstrates a pattern of gaslighting--particularly toward women of certain backgrounds. Verizon is a massive corporation, but that doesn't excuse the complete disregard for customer experience or the refusal to take responsibility for their actions. This store should be reviewed and investigated for its unethical customer service practices.

    Fusion Networking and Technology - Professional Commercial Telecommunication Company

    Fusion Networking and Technology

    (14 reviews)

    I reached out to Fusion to assist in getting my companies network infrastructure up and running…read moreafter finding them as certified UniFi installer on Ubitiquiti's site. Cris worked with me to design a Ubiquiti system that fit our needs and budget and made multiple recommendations to make sure our needs were met without inflating cost. He then outfitted our 12,000sq ft warehouse with Wifi, magnetic door locks, complete camera coverage inside and out, and configured our console, switch, and NVR so it was up and running right out of the gate. During all of this we were actively setting up the warehouse with heavy machinery, racks, and workstations and Cris had no problem working with and around us so there was no interruption in our daily operations. His knowledge was invaluable in evaluating products and general IT configuration. He was always on time and stayed in contact regarding re-scheduling when there were multiple roadblocks on our end - like not having a ramp to get the lift outside. I would highly recommend Fusion for any IT installs.

    We contracted Fusion Networking and Technology to install a security camera system at our…read morewarehouse. Two technician visits later, we still have a camera that does not work. The owner's response was to blame us for supplying the equipment -- despite the fact that cabling and installation was their contracted responsibility. When we pushed back and refused to pay in full for a job that wasn't completed, they retaliated by leaving defamatory reviews on our company's own review pages. This is not a company that stands behind their work or treats customers with any respect. Would not recommend under any circumstances.

    Rock Solid Internet - A service for people who love excruciating slow internet!

    Rock Solid Internet

    (89 reviews)

    Horrible horrible service , since it changed to vtx 1 . Have been with them 12 years , Feb only had…read moremaybe a week of service. No prorated service. It was thier fault . Waited on the phone for hours to speak to someone. Or tried the call back because they were so busy that did not happen, they moved two buildings down and was never notified of a change of address.. don't go with them. Close out my service today, would not prorate me, had to pay for the whole month of march.

    I had the RS 25MB plan for 4 years on a 4K TV and 2 computers and could never stream 1080P video…read morereliably without buffering, even when it worked. The employees were great and tried their best on several occasions to improve the service with what they had. I received the advertised speed fairly often but it was not stable enough to stream. Latency ranged from the double digits to 500-700ms. I might get 25MB\sec one time and 2MB the next. It was like paying $88 for a tank of gas and only getting 5 gallons, but there was nothing I could do but suck it up and hope for something better next month. Frequent outages were frustrating. Some were brief and some were long but I had them weekly. Rain? Forget it. The slightest rain would result in rain fade and full loss of connectivity until it had passed. It's the norm with line of sight technology but it's aggravating. If you live close to one of their towers you probably wouldn't notice. I was maybe 3 miles away with good signal strength. Don't buy the story that 25 megs won't stream. It's the minimum needed for 4K and more than enough for 1080p unless you have several data hungry devices in the home. I now have 30MB from a local competitor and 4K video streams like water with two computers surfing YouTube. Latency is in the 20's. I give a ton of credit to the employees for trying but the trouble was beyond their reach. I hope RS can get their problems resolved. Competition is healthy.

    Boost Mobile - mobilephones - Updated September 2026

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