Technician was very nice but spoke broken English at best and very difficult to communicate with…read more He installed new dish, damaged gutter on house, left that and trash in yard. Representative on phone was hard to understand and offered no suitable solution to our inability to have our tv operable. So a technician will have to come out again. An expensive service with horrible customer support.

In 2023 I got directv most affordable plan for $86 a month. At the time I didn't realize I was…read moresigning up for a two year contract. My contract expired Aug 15, 2025. When I called directv on Aug. 15 to see if my contract had expired they said yes. They also told me my new monthly payment would be $137 a month that's a $51 a month increase. I was shocked and had to make him repeat it one more time. I cancelled immediately. Stay away from this company they are crooks they care nothing about their customers. If I could I would give this company 0 stars

I am sorry to say this, but Grande has been changing for the worse in the last two years. Y'all can…read moreforget about my 5-star review back in 2020! Grande has been nothing but a pain for the last year, and I am just TIRED of their excuses. I work from home, and there hasn't been a single day where I lose internet signal more than 5 times a day (that is not normal). On some days, I lose signal for hours and I know what their answer is "unplug and plug back your router". It is so frustrating that doesn't matter what we do, we always have the same issue and the customer service tells me that if they send someone, and don't find a problem then I have to pay an additional fee for their "work". They used to be such a good company with amazing customer service, but I guess since their recent changes with Astound things have been changing for the worse. Definitely not coming back to Grande ever again.

I never in a million years thought I would find anything that was actually worse than speculum…read moreinternet! Congratulations private equity! flaming turds!! They destroyed grande and are taking the profit and running away with it, all at customers' expense. And when you try to cancel, they absolutely refuse, keep billing you, and then sell all your information to third-party to harass you! EVIL

Call S.A. Satellite Systems first!!! Oscar is a great professional...he provided outstanding…read moretechnical support and got us up and running right away. We just converted from DirectTV to Dish and immediately had problems, but Oscar came in, assessed the issue, and resolved it without wasting time. Additionally, he offered us other very useful information to optimize our Dish operations. Call Oscar!

You need satellite TV -- Dish or DirecTV? Call Oscar Chavez. He just set us up with a great Dish…read morepackage at our RV park at Medina Lake. It seems he does whatever necessary, including working late hours, to serve his clients. He works steadily, but still manages to explain everything. And he's just a phone call away if you have questions or problems. Color us happy!

I called in to set up internet service at my residence. Brent (Boerne, TX) office made the process…read morefantastic. He was polite, friendly, and knowledgeable. He answered all of my questions and scheduled the installation within my requested dates. Thanks for making my first experience with GVTC a great one, Brent!

Order Number: 335915 Appointment date: 04-02-2026…read moreHad excellent service with David, highly recommend him!

Overpriced and underwhelming service! There are so many more alternatives to Spectrum these days,…read moreand I am happy that their price gouging is finally giving them their comeuppance! (Look it up)

This place is so bad. The employees (Jennifer) will do anything and everything to not help you. The…read moresad thing is it's because they don't possess the knowledge about the job. No aptitude to have a simple conversation. She sounded like a parrot repeating herself "call customer service over the phone, we don't do that here". She just said that response to every question I had. I asked for a manager and she never brought one, instead she said; you guessed it. "Call customer service" . I walked to my car and called customer service and they were very professional and took care of all of my requests. The customer service telephone agent admitted that all of this could have been completed in person. Please go elsewhere and please skip on Jennifer, shes terrible. Waiting in line for a long long long time to just be treated unkindly.

Their internet service with the router box could not support my printer. I needed 2.4ggz to operate…read moremy printer. Thwir router provide 5ghz. I was told i woukd need to spent $100 to fix this. They could not provide the fixx

Their tv news is woke woke woke. Their tv remotes do not…read morework. Their internet is in and out.

UPDATE Global Optics: Two days ago a 2nd, Global Optics MDU post-wire technician came to my…read moreapartment to complete the cable hookup. Daniel did so good a job I am raising my company rating from 2 stars to 4 stars. Daniel located a difficult-to-find cable under the ceiling, installed when the complex was built in 1986. He somehow made the wire live again, then split it off from the box in the bedroom, and brought it through the wall to the living room where it located perfectly to plug into my desktop computer. Daniel restored my faith in Time Warner Cable's judgement hiring Global Optics. Today the TWC Installer came for the modum hookup and his job was easy. He didn't need to add any cable and the computer system works perfectly.

Horrible and dangerous company! This morning I was getting ready to open my back door when a man's…read morepant leg caught my eye. I could barely see him or the four other workers in my backyard because they were toward the far left corner. They were hanging Global Optics wire for Time Warner along the telephone poles and were therefore cutting branches that lined the perimeter. Did I receive a knock on my door or any type of notice that their company was doing work in my backyard? NOPE! This is a huge safety hazard because I own a 180lb Neapolitan Mastiff who would have ripped them to shreds. In fact, that was the reason I opened my back door. Luckily, the workers pant leg caught my eye seconds before and I was able to stop my dog! How did I know it was Global Optics? Well, NOT because of any identifying uniforms. I had to trespass onto private property and look at the logo on the truck so I could call and ream them a new one! Why bother to call? Let's say my dog did bite, drag them to the ground, and inflict irreparable damage. Wonder who would be sued? ME and my MY HOMEOWNERS INSURANCE. I could have lost my house and everything that I've worked for because of these workers. To think, it can easily be avoided if the company would simply knock of people's doors the morning of and say, "please keep pets inside because we may be doing work in your backyard". And let's not forget about the fact that they left my gates open after fence hopping to the neighbors yard. Again, had I not seen them and I let my dog out, he would running around the neighborhood because I would have no idea my gate was open or how it got that way. Then I could have been cited for "failure to maintain my dog" and fined massive amounts of money. In all, this company is not safe and if I ever catch them on my property again without prior notice I will calling the police and having them removed for trespassing.

These guys are much cheaper than Geek Squad and they focus exclusively on electronics. Computer,…read morehome theater etc. They went out of their way to fit me in just before a holiday when they are very busy, and fixed the problem very quickly. Fast, competent, reasonable price, great service. They're great!!!

From the owner: San Antonio Complete Electronics is a service, repair and installation company specializing in…read moreresidential and commercial audio video. We are also a factory authorized tv repair center.