Really excellent customer service. Very thoughtful associates. Had a good experience here for sure.read more

Absolutely the worst customer service I have ever received…read more Went to pick up my FOURTH replacement watch only to realize I was given another faulty device; which is not thier fault. But the way I was talked to and given no real answers as to what to do to resolve the issue other than call for another replacement. Monica stared at me blankly as if waiting for an answer to appear on my forehead and then had an EXTREMELY snarky attitude when I expressed my dissatisfaction with her customer service skills because at one point she literally just walked away from me and went to the back room mid conversation. Due to the lack of help I received I opted to cancel my kids lines and go with a provider who could actually help me and offer a solution when I have a problem with their service and products.

Welcoming and friendly location. Staff here are so helpful, Mo and Sam really helped us set up our…read moresons 17e. They even went out of their way to find an available 17e iphone and have it delivered to the store. So impressed and so grateful! Loved the promotional discounts offered as well. Amazing location!

Great experience! This tiny store in Boerne opened in January 2018. On a Saturday morning there was…read moreonly one staff member, but he was super friendly. We came with a unique challenge that he kindly worked us through. We've been T-mobile customers for many years. Service like this keeps us hooked. Thumbs up!

Trouble in the beginning but entire crew stayed on top of the problem and problem solved to a…read moreperfect delivery. Will be a customer for a very long time.

Bought a new iPhone last week at this store. April helped is decide which phone to get. She was…read morereally helpful and friendly- great customer service.

My husband went in to activate a mobile plan on the Samsung Galaxy Watch he'd bought at Best Buy,…read moreand when Jeremy asked if he wanted a protection plan on his phone he told him he'd purchased one with the phone. Later it turned out that Jeremy had added a plan anyway, so my husband had to go through the trouble of figuring out how to remove it - and I had to hear about it. This is not a corporate AT&T store, and it shows. Give it - and Jeremy - a miss.

Last Sunday my father in laws 1yr old iPhone randomly shut down overnight during charging & we were…read moreunable to turn it back on using the normal side button. We located a ATT store off Military/Pleasanton & after she could not turn it on, she recommended to buy another phone. She also suggested a repair store. That store didn't look like my usual store in The Forum so I asked & she confirmed that they were a AT&T Authorized Retail Store. Something didn't seem right so I searched again & found this store using the filter for an official "AT&T Company Owned Store". I walked in & there was a young man who was going to take my name. I told him the issue & he turned it on right there on the spot. He also showed me what to do next time. In my experience, I've never had bad service in the Official Stores.

Woke up to a mobile that was NOT reading the SIM card in it. Staff was quick and VERY helpful in…read morereplacing the non-wr

Great customer service, took the guy about 10 minutes to repair, price was very reasonable as well…read more Highly recommend this spot for all their services and accessories.

I was running late and called, he informed me that was fine. When I arrived he was very polite. He…read moreidentified what the issue was with my phone and even showed me. I signed a few things and he went right to work. I was in and out without any issues. I would definitely recommend Mobile Kangaroo for any of your phone issues.

I am extremely happy with the service I received and the quality of the repair. It's great to find…read moresomeone who is both skilled and genuinely cares about helping customers. I highly recommend Mobile Kangaroo to anyone who needs phone repairs or technical support. Thank you for the outstanding service!

Yes sneakers! More to Come Soon... Chris , the owner of the establishment has been adding on for…read morequite some time .... And is continuing T. This young man is native to area, and this is the second home... My first time going next-door to KICKS& CLUD's I find it fun it was my first time like I said before and they are quite informative of I was like how what do I buy ?!?! what do I need ??? explain to me please talk to me like I'm 21years old,l finally the young man helped me -out ,and the owner greeted me with a nice hello ,and a thank you when I left! So when you need to fix your phone go next-door and relax and do a little shopping and chill in the clouds! It was a great experience! I'll be back soon

Asked them to fix my hdmi port in my xbox, got it back after a week of waiting, broke again after…read more1 day. Took it back waited 2 more weeks, still isnt back in my hands, and funny thing is they shipped it out to houston to get fixed while i was on a trip for a week and it still isnt back.