Josh, Isreal and Andrew took excellent care of us by going above and beyond to make sure we had the…read moreequipment we needed to resolve our WiFi box issue. Thanks!

Previous visit had been torturous, but this visit on Sunday was pretty decent, I just needed to…read moreswap out a modem, when I first got in I had no idea what to do or who to talk to. I had to ask sitting customer what we had to do and they said approach one of the employees and give your name, so as I walked to a employee who was working with a customer asked my name and had me sit down. After 4 names were called I was next, the associate was friendly, quick and excellent, got my modem and spent 2 minutes with him. Had a good visit. Maybe Xfinity should have a sign telling customers to tell any employer to give their name so that the customer doesn't feel awkwardly rude.

I do not recommend Advanced Wirelss at all. They are not about customer satisfaction at all, just…read moreabout your money money money. It's also worth mentioning, their internet service is less than average quality. *Now Cue the owners reply. Her go to excuse is "Companies like Comcast and Charter don't do that". Lordy. I don't care what they do and don't do. You do the right thing for YOUR customers.

I'm not trying to hurt a neighbor, but Advanced Wireless charges $224/mo. for its service that…read morepromises but rarely delivers 50 meg service. The speed averages 25-30 megs down (about what HughesNet delivers) and it is down at least once a day, even if briefly, with 12 hour+ outages at least once a month. The list of excuses for outages is long: -- It's cloudy and the site runs on solar panels. (Why don't you have generators?) -- We're being vandalized by competitors. (Ever heard of a fence?) -- It's the weekend and we didn't know the storm would be so bad. -- (Usually on Friday evenings.) We can't get anyone out till Monday. -- And on and on. You get the picture. My opinion? This company doesn't have the necessary capital to provide reliable service. I don't expect perfection. No company has 100% uptime. But this is the worst I've experienced since the early days of the internet here. As you can see, I have ordered the hardware from Elon Musk's Starlink (a division of SpaceX: www.starlink.com). Half the price of Advanced Wireless, Impulse, and others with reported speeds of up to 384 megs down. That's more than Spectrum gets in cities! The people at Advanced Wireless are nice. I've spoken to them all at least once, it seems. Best of luck to them going forward!

Had an ongoing problem with Verizon concerning getting a phone returned to them for credit after…read morepurchasing a new phone after two months I went to this Verizon in person and Gabby one of the managers was able to assist me immediately and take care of the problem immediately. Thank you.

Went in thinking of a new phone, a very pleasant girl named Mayra helped me! Very polite and…read morehelpful! Not pushy or anything. Got a new phone, signed my life away and now have a good phone.

I have had every satellite service in our area. They are all the same and all have data limits that…read moreare expensive and run out in a few days of the new billing cycle. It's been almost 12 years and I finally have internet worth paying for. I felt hopeless with no other options until I heard of the WiFi services. After contacting all the WiFi services I had heard of I was still feeling hopeless. The only way to get service to my home would cost a ton of money up front. I mean $1000 plus just to get signal. I was referred by a friend to Surfnet. A company I had never called because I didn't know they existed. Sure enough they could get clear line of sight to their towers and now I have an amazing internet service and it was $179 for the install and equipment I needed. And $79 a month for service. I can stream and all that with no worries. Thank you Surfnet. Installation looks clean and neat and the guys were polite and friendly. No more big satellite dish that cost way to much and really just sucked. My kids can game. We can stream movies. And we don't have to monitor every thing we do because we have unlimited data.

I'd give 0 stars if I could. Surfnet Internet- avoid them like the plague…read more Completely dissatisfied with surfnet internet. The worst customer service I have ever dealt with, and the second worst (after Hughes net) internet service provider for areas outside of cable service (spectrum). If you want reliable fast internet service for rural and semi-rural areas, try starlink or ranch wifi instead. Surfnet is horrible! And dishonest! After years of poor service and frequent service interruptions, I made the switch to starlink as soon as it was available. I've been trying to get an accurate final bill from Surfnet for over three months, with no luck. They just keep trying to bill me for $529 literally every two days (at 12:01 am) when all I owe is $140. I am not getting a correct final bill or even a call back or email despite dozens of attempts. It's beyond the pale. Run, don't walk away from them. It's only a matter of time before they fold and go bankrupt.

Went in thinking I needed to get my charging port fixed but was told it might just be dirty and all…read moreI needed was a cleanup and It did. Was also free which was great

Stopped by this business today, my I phone was acting weird! Lol…read more Very helpful, kind and attentive gentleman helped me straight away, got my phone to behave and was on my way in no time..! Highly recommend this business. Thank you

Awesome, consistent service for YEARS from this company! Thank you, Jeff Buckingham for paying…read moreattention to our law firm's network and for calling me on Sunday to warn me that our fiber was down so that we could have a shot at repairing it well before our week started. As a result, we were able to get it back up on Sunday and no one at our firm was the wiser. I would definitely recommend your service to anyone that asks and please feel free to use our firm and me as a reference. Z Naccasha

I have worked with many network/co-location companies, large and small, none compare!…read more Digital West Networks provides impeccable service. I never have to worry about the details, Tim and his team provide exceptional expert skills to address any opportunities that arise. I recommend Digital West Networks for all companies who require high quality customer service, from tiny start-ups to well established companies. In the past 7 years, I have transitioned the server infrastructure of 3 companies to Digital West Networks and would do another if the opportunity presents itself.