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    Boot Barn

    3.4 (5 reviews)
    Closed 10:00 am - 7:00 pm

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    7 months ago

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    3 months ago

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    8 months ago

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    7 months ago

    Great service, friendly workers, very knowledgeable and helpful. Thanks to Hannah and all the crew for their help

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    3 years ago

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    Ask the Community - Boot Barn

    Kohl's

    Kohl's

    2.7(7 reviews)
    0.7 mi
    $$$

    I like the store but the customer service in Bowling Green store is awful. It was a guy who…read moreanswered me. We had a snow storm this week & we tried to pick up our order twice on 1/27 & 1/28 but their parking lot was messy & slippery . We cant walk to get into the store coz its slippery & im a senior. So I called if they cant put a hold on it but the customer service said he cant coz its already expired the pick up date. I asked whats the best solution for it, he said IT IS, WHAT IT IS. I cant change our process. You have to pay for it. If you dont want to pay for it, talk to your credit CARD. SO RUDE & MEAN!!

    Twice, my husband has tried to order a shirt online in a 2x goes and picks it up, comes home, opens…read moreit up and it's a medium!! The first time it happened I brought the shirt back. It did not come with a packing slip so the girl put in his charge card and then gave us a refund for the shirt. My husband tried to order it again and again got a medium. I went all the way over there today and the girl behind the desk was training another girl and she told me she needed to know the SKU for the shirt he originally ordered because the computer wouldn't let her give a refund. She asked me where the packing slip was and I told her one didn't come. She had a smug look on her face. I don't understand that. I then said so you guys not only screwed it up twice but now you won't give me a refund you have his card why can't you do it a girl the other day did it and she said I don't know. Really great customer service Kohl's!!! I tried to call instead of yelping, but when I called nobody answers their phone, I let it ring all the way driving home and then it finally said the person at that number is not accepting calls.

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    Boot Barn - shoes - Updated May 2026

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