Anytime I have ever gone in I've had an AMAZING EXPERIENCE. The shopping feels so personal because…read morethe staff are so involved and attentive. In addition to setting up a fitting room as you choose options, they ask about your preferences and if you're attending an event that requires something specific. This allows them to also make suggestions (which I always appreciate). Anything I've purchased there feels like a piece that will last due to its quality and timeless styles. While they sell trendy clothes, it's far from "fast fashion" type stores that don't last or go out of style. I also value how much they personalize your experience from beginning to end and even after. I've received notices when they are having upcoming deals or events.

Repeat customer for years. After today, I will never step foot in any of the locations again. Went…read morein to exchange a $138 skirt that once I got home and tried on again I realized I have a similar skirt already. Rolled it up, put it in the bag and went to the Orcutt location to exchange for something else. I was surprised when the saleswoman said there was a stain on it. It wasn't that there was a small stain, it was the fact that she implied I put the stain there and should have noticed because it was "big" and started questioning me. She took a picture and commented how wrinkled it was and I should have noticed the stain. She was directed to not exchange it. Which, would have been fine except for the rude implication and questioning. I had two tops in my hand to buy whether she was going to accept the exchange or not. I've never been treated so rudely in my life. I will never shop here again, and will tell my husband and friends to never get me gift cards or clothes from here again.

They stated Monday they give veterans discount. I went to buy something and they refused and said I…read moreneeded a Kohls card. They don't value nothing.

They don't take accountability for their staff's actions and don't take incidents seriously. Very…read moredisrespectful cashier rung my mother up and flipped her name tag while doing so. Didn't look up a single time and had the audacity to accuse my mom of yelling at her, my mom literally said hello. I called and spoke to a manager and they never got back to me and never gave me the name of the cashier so I could escalate the situation to corporate.

Very very cool clothing....the design Logo is exceptional and the owner Clifton Wayne is well…read morerespected in the rescue community. Proceeds from clothing sales go to his Rescue "Blue Blood Kennel and Rescue" Excellent customer service and professional treatment are the norm for this company, Down and Dirty Clothing is the only way to go!

This shop has well made clothes. What stands out is the staff. They are very friendly and…read morepersonable. They take time to help with your style needs. More shops should be run like this!

Didn't have the sunglasses I was looking for, but Daniel was eager to help as soon as I walked in…read morethe door asking if I needed help with anything! Haven't been to tillys in a long time, staff was friendly and welcoming .

they're listed on NHS gate direct.com as being a dealer for their Santa Cruz skateboards,…read moreindependent trucks, mob, grip slime, ball, wheels, and creature skateboards yet when I called the store, I was rudely told they don't carry skateboards anymore when I try to let them know that they were listed as a dealer of skateboards. They flippantly responded without care and hung up on me.

Another local clothing supplier in Santa Maria only stocks jeans up to size 40. And I wear 44. So…read morewe visited this new store soon after it opened hoping that they would stock larger sizes. No. They were more than happy to special-order them, and ship them to our home, and take them back if they didn't fit right. But their computers were down, so ... next visit. My wife saw lots to like in the women's section. In general, your basic Old Navy store, a clean open feeling, with lots to offer, and good customer service.

I am not one to write negative reviews about stores because I have worked in customer services and…read moreknow the struggle, but my experience at this old navy was truly subpar. I went in for some workout clothes and found a few great deals. And the store was really organized and well stocked. There was one section of adorable tops that were marked "50% off family workout apparel" (I would like to emphasize that this sign was posted on the clothes rack that had the entire selection of this style top). I picked out a top among a few other items and went to the register. When I got to the register and the top was rang up as full price, I told the woman helping me that the top was supposed to be $10. So she said "well yeah but it was probably hanging in the wrong area". When I explained that the sign was posted in the place where all of these tops were hung up, she said asked if she really wanted me to get someone to check the price and I said yes, so she called the manager, who took about five minutes to get there and had an attitude when he came over. He said "oh yeah these tops aren't on sale". I asked him if he could check so he went and 'checked' then came back and said that it was in fact NOT on sale. So I literally had to walk him over to the sign that was on this section and he said "oh well it says half off, not $10." So I had to explain that the full price divided by two... equaled ten dollars.. He sighed exasperatedly and told the register woman to ring it up as $10 (really rudely I might add). Then I went home and a couple days later went to put the top on annnnnnd the security tag was left on. I'm going back today to get it taken off. But this was truly an awful experience. I understand that they are new and the employees aren't fully trained, but to be given that type of customer service by a manager was unacceptable. I won't be going back to this Old Navy any time soon, which is a bummer because I was really pumped about having one in town.

This Ross is "The Worst"!!!!! 20 people ahead of me in line w 2 cashiers !!!!…read moreI guess they don't care about "Customer Service "!!!!

great place to get cheap retail and toys, also it's keep cleaned by the staff everyday.read more

Update to zero stars. The dressing room is open but they are so weird about everything. Things are…read morestill final sale and some random things you can't even try on like leggings?? I had no idea what size I was and couldn't even try on their leggings. I tried to exchange brand new boots for a diff size later the same they and they would not do it.I'll just order on Temu at least I can return things.

The owner is very rude . We were standing in a line of 4 people to try on dresses at dressing room…read more We spent at least an hour looking for a homecoming dress in his store when the owner walked up to all of us and said we needed to leave and come back in a hour because he was going to lunch. Btw the owner was not even working the dressing room . He had a young woman working the dressing room Along with 3 other employees in the store. The entire time we were looking for dresses he was yelling at the ladies who work for him . He told you lady put these dresses back and said she they are still trying them on. He got mad that people were trying on dresses and demanded her not to let anyone try on more then 6 dresses and I'm not talking about in dressing room because only 3 were allowed, I mean in total . I was completely appalled at his lack of respect towards his workers and his costumers who were spending money . He was extremely unprofessional even his workers were apologizing for His horrible behavior.