Original review in 2012: Henry came out Saturday morning to…read morecheck our AC unit, which only 2 weeks after another company came to "fix" it has frozen up and stopped working again. Henry seemed extremely knowledgeable and explained what the problem was and what all of our options were very clearly. He did show up a little late, but in his defense our house is a bit hard to find. We've been in contact with him the past few days as we've been contemplating our options, and he has provided very helpful information every step of the way. Unfortunately it looks like we're going to have to replace the unit, but the prices we got from Henry were competitive, and we are confident that he and his team will do a great job. I'll post more after the job is done, but so far, we're very happy with Reliable AC!! Update in 2022: I've had Henry help with several AC issues over the last decade at both my current house, previous house, and my moms house. I've recommended him countless times. The name of his company really says it all...reliable!

Excellent service! Very quick to respond, punctual, honest and amicable. We had an issue with our…read moreA/C in downtown Miami and the owner couldn't have been nicer. He was there within the hour and made sure the repair was done properly. Very well priced and worth every penny. We have used this company several times in Miami Beach in the past and always satisfied. Very much recommend it

I honestly can't say enough good things about these guys. I've been using them since they installed…read moremy new AC two years ago. Anyone who lives in Brickell knows that getting a service tech into these buildings with the parking situation is a total nightmare--but they made it look easy. They're super professional and actually honor their warranty. Every time I've had a minor glitch, they answer the phone immediately and stop by at the earliest time possible, and usually have it fixed the same day. I called them again today because of this Miami cold snap, and Daniel was a total lifesaver. He was at my place within hours and figured out the issue right away. Turns out, it wasn't even my unit--it was a problem with the building's cooling tower. Daniel literally went out of his way to talk to the building manager and the tech team to get it sorted. To top it off, he waived the diagnostic fee since it wasn't my unit's fault. Just a genuinely nice guy and a great company. I'm never calling anyone else for AC stuff. Period.

The quality of service from the price to customer service and technician's visit has been…read moreexcellent. I always recommend them to friends and family.

Very happy with National Service Pros! Communication is fast and clear. Everyone has been efficient…read moreand pleasant. I would like to give special mention to Angel and Damien, who have been exceptional and informative. I recently recommended this company to a friend who also had a great experience also.

This company was recommended to me, and although their service was prompt, and the technician was…read morevery nice, they are estimate of what was wrong, and what the problem was what is the total lie!! I was given the choice of three estimates which were way out of my price range and told the guy would need to call somebody else to get another estimate. The estimates were anywhere from the cheapest of $1500. Approx to over $3000. I was totally shocked as my unit is not that old and was told that the motherboard was not sending signals to the compressor to turn on and if they replace the motherboard, it still may not send the signal and then I would have to replace my compressor also. I called another company that was also recommended to me and a technician within 10 minutes found the problem to be a $240 capacitor, which was changed in less than a half an hour and I had air again!! I can't imagine a company trying to rip off somebody buy so much money and completely miss diagnosing, a simple problem and trying and turning it into a huge disaster! I would never recommend this company. They are completely dishonest or maybe it was just the person they sent here.

SoFlow replaced my mom's 25 YEAR OLD split York system. As the tech said, they don't make 'em…read moretoday like they used to! SoFlow came on time and the installer was the same guy that initially inspected her old unit. Both gentlemen were very nice and they did a great job taking away the old unit and putting the new unit on a new pad and plumbing in the ducting and drain pipe. Their price was reasonable and the Daikin unit comes with a pretty good parts warranty.

SO FLO AC gave me peace of mind. I thought my AC was falling apart and Alex came and saved the day…read more Not only did I submit a request late at night, but I got a response early the following day. Alex was at my house within 24 hours and not only is this man a blessing, he has the patience to teach me how to understand my AC unit. The quality service he provided while teaching me what he was doing along the way is exceptional service. I will only be using this company from now on, since the previous AC company I hired ultimately lead to my leaky issues. Thanks again!

Heard about them from a wholesaler. Looked at the reviews and one from the New Jersey and another…read morefrom California, and even funnier was the guy who complained they never came out and his bills doubled. So, the other reviews seem to be competitors or the wrong business. As for my dealings with them, they were fast were honest. They could have sold me a new system, but it was a leak in a buried line. I have recommended them to friends since.

Makes appointments & never shows or calls. Always an excuse. Keeps rescheduling & again never shows…read moreup or calls. Don't trust them. Will waste your time. A must to avoid!

The A/C in an apartment I rent out on Miami Beach went out on a Friday night. Tenants have a young…read morebaby and I wanted to get this taken care of ASAP. Called up A Line and they were there within the hour. Got it back up and running in the dark and came back the next day to finish the job. I was only able to speak with them over the phone, but their communication was excellent and they reiterated everything they did in detail. My tenants had nothing but good things to say, and most important, their A/C was back on for the night. This is the first time I've used them, but I'll be calling them next time. Excellent service, honest pricing and fast response.

Used A Line for a an issue I had with my AC in my apartment on Miami Beach. I had recently…read moreinstalled a new thermostat and unknowingly blew a fuse in the process. I knew it would be a quick fix. They were flexible with me and I was able to get a spot within a few days. When the guys arrived to do the repair they were quick and my AC was working again within about 25 minutes. Pretty smooth experience. I would use them again in the future. I think its important to remember that you often need to give a day or two in order to schedule an appointment.

Great reply. He called right away to address concerns for my elderly parent. Very professionalread more

If there was an award show for the South Florida HVAC industry, Emmanuel and his team would sweep…read morethe top awards. From the very start of beginning the process of finding the right AC system, Emmanuel was extremely responsive to all texts and messages, at basically all times of the day. I had a million inane questions and concerns; he answered all of them. We narrowed the list to three 5-ton options. The most expensive one was of my choosing, an American Standard unit, and the other two were a Rheem and a GrandAire (which I hadn't heard of before, it's a subsidiary of Carrier). He recommended strongly that I go with the cheapest one, the GrandAire. He was absolutely correct! It saved thousands of dollars, and it works extremely well. He added a new Nest thermostat, as well. I couldn't be happier. The [minimum 2-year] warranty that he backs up his work with has to be one of the best. If you're in the market for any HVAC work, do not hesitate to hit up Emmanuel and Island Breeze Air.

Very fast response and a great price!!! Responded quickly to my messages. I've added them to my…read morecontacts.

From the owner: We offer 24/7 ac service in all of South Florida. Great customer service. Tons of experience…read more Trusted technicians.