Julie, Juan, and the crew came out on Monday and had the fence done by Tuesday. I appreciated Julie's attention to detail and customer service. I had an issue with some of the boards, and Julie came by to make sure my concerns were addressed. Juan, the foreman on the job, was communicative and easy to work with. We had a broken gate that we weren't planning on fixing until next year. He left it in better shape than when they arrived. Overall, it was a great experience. I would work with Julie again. I especially appreciate working with a woman in a male dominated business. read more

Business was sold and Warranty is not honored by new owner. They would have only covered the wood from thier shoddy posts but in dry cement every mixed or set. All labor is not covered. read more

One star is too high of a review rating. Do not use this company. They do not care if you are happy with their work. They will not admit they did anything wrong. They monitor calls and do not pick up the phone after payment is made. You have to physically go in the office to get problems resolved. The owner , Julie, is aware. She doesn't care. The bad reviews are true. I do not understand how this company is still in business ? ? ? read more

We had a great experience with Borg Fence. This is our second time having Borg rebuild a decaying fence. As before, the whole operation was smooth and friendly. From Josh, our estimator to Gabriel, the crew chief, the job went very well. Also, Karen, in the office, was most helpful throughout the process. The crew was always working, no "shovel time". They all knew each other's job and supported each other from start to finish. They were punctual, professional and polite. Gabriel went the extra "mile" several times. I was particularly impressed that he hauled away all the old clippings along with the old fence pieces. There was a fair sized load of bamboo that he tossed on the truck. Thank you Gabriel. In short, excellent job from first phone call to final check. I will be calling Borg Fence in the future. read more

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Three years later and I am STILL LIVID every time I look at our fence. The specifications were not followed, the height of the fence is incorrect, the size of the lattice is incorrect. It's ridiculous. As Laurie C wrote, if you have any issues, you're on your own because they are adamant, despite what the specs say, that they are in the right. True, they did fix one small part but only after an insane amount of prodding and no resolution on the overall fence insufficiency. Essentially they wear you down with inaction and rebuffs til you give up. In one whole section, my fence which was supposed to be 6' is 4' with lattice on top. Instead of using screws like a proper fencing company, they used nails which we have had to replace with screws ourselves when the nails pull out as wood warps. Because I had selected this company, the neighbor we shared the project with still blames me every time he sees me because the experience and the outcome was so poor. I debated forever whether or not to post, but if you want to STILL be angry years after the fence is installed and efforts to make it right go nowhere, choose this company, otherwise avoid at all costs. Believe the bad reviews! read more

If you are looking for quantity over quality....this is the company for you. I have a 6 year old fence installed by Borg. The reason I went with them is because they sold me on the 2x4's and 4x4's (true to dimension, unlike actual 2x4's and 4x4's which are a 1/4" smaller). Borg told me that these "beefier" posts and horizontals are sturdier and will last longer than a typical fence. My six year old fence is leaning, the gate does not close, and the horizontal 2x4's are bowing. I gave them an opportunity to stand by their install, and they wanted to charge me $125 a post. When spending thousands and thousands of dollars on fencing and a gate, I expect better quality. I have a 25 year old fence on the other side of my yard that is in better shape. But at least their company trucks are lifted with graphics all over the sides... read more

Borg Fence - Leaning fence - Fences & Gates Near Me - Livermore, California

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There's a some good, some bad, and some ugly in this review. TLDR: It is possible that you could get a good fence from these people, but if you have any issues with it, you're on your own. January 2019 - wind blows my fence down. ugh. It's a tricky repair because it's built on top of a concrete retaining wall. The good: I found BORG fence and decided to have them out to give a quote. It was quick, Josh was friendly, and the quote was reasonable. The work was scheduled promptly and the crew leader introduced themself each day. The crew cleaned up at the end of the job. The bad: There was a different crew each day of the job. On the last day, apparently the crew was scrambling to try to fix what the first crew had done wrong. They cut the posts too short on one side. I didn't realize this at the time, but they also reused the old fence brackets (which weren't placed correctly to begin with) instead of the new ones that the second crew used on the other segments of fence. The second crew finished the fence and I naively thought it was fine and would last for years. The ugly: about 8 months later, the fence is leaning. Using the old fence brackets meant that the posts weren't properly braced against the wind, and they also used bolts that were smaller than the holes in the brackets so it allows the post to wobble. We live in a high wind area, so that is what caused the lean to develop. Over time, this means bye bye fence. I was super pregnant at this time, so didn't get around to calling until the fence was about 1.5 years old. Just past the 1-year warranty. I knew this, and figured oh well, I'll just pay them to repair it. Josh came out again and took a look, identified the bolt problem and said he'd send over a proposal. Several weeks pass. It's now the pandemic. I understand things are running slower. I'm busy with my baby. They never call back. I call and am told 'we'll get back to you soon!' They never call. A month later I call again and am told 'I need to check with Josh' They never call. A couple months later I call again and am told 'We just need the manager to sign off on it' They never call. I finally gave up and hired a local guy to fix it. In summary: My nice BORG fence started failing in less than a year, and they didn't care enough to come fix it, even though I would have paid them to. Clearly BORG doesn't care about standing by their work. If you go with this company, you're rolling the dice. read more

Looking at very similar reviews to ours, we probably should have vetoed our neighbors when they basically insisted on using Borg to replace our shared fence. They were probably the highest bid out of 4 or 5, and in my mind that means they'll be the best by far. NOT the case. The fence they installed looked great initially, but then we took a closer look and there are very noticeable gaps between the boards (doesn't this negate a "privacy" fence?), it doesn't match up whatsoever with our existing fence even after they promised it would ("don't worry" said the sales guy... I'm worried now!!!), and in order to tie in the new fence with our existing gate they nailed a random board to fill a gap I specifically had to ask about. Just doesn't seem like professional quality work to me. Would not hire again. read more

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I'd like to disclose that I am trying to write this review as informatively as possible for prospective clients. Also, this is the first time I've ever felt compelled to write a Yelp review in hopes of saving someone from making the same mistake I just did... Like everyone reading these reviews, my fiancée and I needed a new fence. We scheduled a handful of estimates and ultimately settled on Borg due to their reasonable bid and timely availability to get the job done. To top it all off, they guaranteed that the job would be done in one day. We were ecstatic. Like most of the reviews already written, the crew was friendly and hard working. On the downside, the crew was sloppy when it came to installing the fence itself and conducting themselves on our property. They left cigarette butts on our lawn and the overall cleanup job felt like a child half-heartedly cleaned their room because their parents forced them to. After Borg completed the install, my fiancée and I were trying to admire their work when we began to notice a significant amount of imperfections with our new fence. Nails were cavalierly placed on the boards and in many cases, not even serving a purpose. A portion of our lattice fell out, probably due to the fact it wasn't secured in the first place. Lastly, one of our posts sank about 2 inches, causing worse stability than our prior fence and leaving us with a fence that wasn't level. Fortunately, Borg has you sign a contract that stands behind their work and states they will come out to repair their work should it be needed. Which is great... but not something I expected to be referencing so shortly after the job was completed. However, unlike their prompt response and eagerness to collaborate with our initial install, Borg was less than thrilled to get a crew out here to fix their work. When we initially called Borg with our concerns, they seemed genuine and interested in coming out to fix their mistakes. However, as the weeks turned into months, it became clear they had little interest in righting their wrongs. After a consistent bombardment of emails and phone calls for nearly three months, Borg came out and corrected their mistakes on the fence. We're fortunate that Borg was able to meet our needs and give us a fairly good-looking fence at a reasonable price. But as I conclude this review and reflect on how the product has stood the test of time for the last 4 months, I realize I will be in the market to replace this nightmare much sooner than I had hoped. Summary: Going with Borg is like eating fast food. You're going to be satisfied with the cheap cost and instant gratification, but shortly after, you'll regret ordering that Big Mac with fries. read more

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Be leery if you need repairs. 3 weeks and just lip service after the 2x4 came off the wall 9 months after installation. And they charged me $50 to repair a poorly done job to start with. read more

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We hired Borg a while back to replace our fence. They came in with a big truck and replaced a large section of our fence. Their crew was in and out in two days. read more

Borg Fencing - Do they really care? We hired Borg fencing of Livermore for a third time. We had used Borg on two previous occasions, and they had done well. This time was a real disappointment. A few weeks after paying $3,872.00 we noticed they had left an 80lb bag of concrete that was broken open. The bag had been rained on; now an 80lb bag was solid concrete. We called Borg and got voice mail, we left a message and asked for a return call.... we got no return call. We called a second time a week later, same result. This time we followed the instructions on the recorded message and left an e-mail for owner Julie Borg, no reply or call from Julie. One month later, we called again. This time we reached a live person who connected us to the person that scheduled work in our town of Martinez. She said she had no crews in the area but would have someone come out and remove the 80lb block within a few weeks when a crew was out our way. Two months pass with no contact but to my surprise there was a Borg crew replacing a fence down the street, we called to remind them of the promise to remove the concrete that was left behind. She said the crew would remove it the next day. This promise was not kept, the crew completed the job down the street and left, we still had this 80lb block up on our hill. Now calling for the 6th or 7th time we were getting frustrated with the lack of follow through. We asked why they did not come and remove the concrete as promised. She said they were sorry, and the crew must have forgotten. I asked to have someone come out I take care of this within a week.....she refused and said it was not viable to send someone out. I said OK, then give us a firm date so I can put it in my calendar, then I will remind you so we can put this 5-month issue to rest. She said June 3rd. June 3rd - 6 houses down from us they were replacing a fence, I called Borg and again to remind them of their promise. You might guess what the outcome was ...Yep, they left and never kept their promise. The Recommendation - Do not pay them a cent until you are satisfied with their work, once they get your $$ it is so long and good luck!! read more

Four years ago this company built a good neighbor fence that my neighbors and I split the cost of. In the process Borg fence ruined an $8,000 French drainage system of mine and destroyed another $5,000 worth of roses and landscaping. I wish I knew then, what I know now. If you experience similar problems with this company or any contractor here is what you need to do. Write a formal letter stating the problems, take photos and include them with the letter. Mail this letter certified mail. Make photo copies of the letter exactly how you send it, including the photos (I'll get to why in a minute). I believe the contractor has two working weeks to send you a response. If they do not repair or pay to repair things that they damage, within a 3 week period. Then I would highly recommend contacting the California State licensing board to proceed with a formal complaint. This formal complaint action with the CASLB is the proper action for dealing with contractors such as Borg fence who time after time do terrible work, and are not held accountable for their actions. I wish I had know this process when dealing with this terrible company four years go. It's a shame they are still in business and still building terrible fences and ruining people's property!!! read more

I received a quote from Borg fence and decided to go with it, initially there was a reschedule because material shortage but Ms. Julie Borg did get involved and got the project back on track and helped me through the different steps and gave me different suggestions to improve the overall integrity of the current fencing, which helped both my neighbor and I save some money, which in today's world is very helpful at this point. Plus she was very kind in working with me on my work schedule to eliminate unnecessary time off. In the end I'm very happy with the results and would recommend Borg Fence Livermore to my friends and family! Thank you Borg! :-) read more

And this one star is a high mark, as this company is simply the worst at client service, even if you were to be the most patient person alive. After many (over 5) attempts to show up, and appointments made by Erik, Tara, Luciano and Julie Borg, these fellas simply did not show up, wasting our time, showing complete disregard in multiple occasions. After hiring them to install my new fence my problems begun, and remain to this day. Julie Borg, owner replies an email saying "I am screwed" and further says, oh "Well, we are too busy installing fences all around, we are bound to make some clients unhappy", and disconnects. This statement says it all! What a culture that reigns that company. I practice Real Estate and would be out of business if I practice with that mind set, blaming my clients for my inefficiencies and lack of care and professionalism. The way I see it, I hired them to install a new fence in my house, and funded over $10,000 in the project. That amount might be small for them, but as for me, a large project that did not included broken boards and cracked pillars, which is what they left behind damaged. I will get his corrected, and will get the fence fixed. The first step at doing so is to share my experience, as I move forward in that direction. This is what BORG FENCE will put you through when you hire them! read more

Critical: Professionalism, Quality (LACKING) Fence was installed February 2020. Paid for February 2020. In April, boards started to loosen and fall off post. No worries, nailed back up. Now July and sections are falling off. They claim its the horses rubbing against the fence, but the horses are on the inside and the boards wouldn't fall on the INSIDE with them if they rubbed on them and how on earth could a 16 hand horse push on the bottom post??? Had a blow up today with Tara Q who was rude, unprofessional and lacks any type of Skills (and her colleague Karen) who when I asked to escalate, said she wasnt going to escalate the call. I can understand not knowing your job but 5 months later, the fence is falling apart and their suggestion rather than make it right ? Hire a ranch hand to fix their mess ups. Take a LONG hard look at their quality guys. This is a poor product and they dont stand behind. Tara Q said they would no longer be speaking to me. (As if Im losing sleep over that) Ive emailed the owner Jill Borg, but haven't received a response, only from a TARA Q (who isnt the owner) and in situtations like this, I dont waste my time talking to employees who ear a minimal wage and not allowed to think. Dont waste your time on these people. Check my posts on Facebook, Twitter and Instagram about this just search #Borgfence #Livermore #BadReview #FatMeatIsGreasy #WaterIsWet PS Tara, I dont make idle threats, thats for kids, I always follow through with that Im going to do. read more

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We got three quotes, and contracted with Borg to do the job. They did an awesome job -- on time, on budget, and very professionally done. Elle was our project lead and we felt in great hands with her leadership. She even offered great tips and systems to make the work easy on our neighbors as well. I'd recommend Borg and Elle without reservation. And our new fence looks amazing -- what an upgrade to our home! read more

I would like to warn anyone thinking of using Borg Fencing about my experience and recommend they avoid this company. First of all I had used Borg Fence years prior for a large fencing and gate project. It was around a $10,000 job. We had no issues at that time, so when we moved and needed fencing and gate work on our new house we contacted them again. What I didn't know is that the Julie Borg had taken over the company and has no interest in quality work or customer satisfaction. We split the cost of a long section of fence-line with our neighbors (around $4,000). That work was done in a sloppy manner, but acceptable after I took care of the protruding nails and debris left behind. The work on our gates on the other hand was completely unacceptable. I specifically stated not only to the original estimator, but to the "job foreman" that we have a small dog and cannot have large gaps under the fence or gate. They both stated that it would be no problem. I told them to call me if there was any issue as I had to leave for work. When I got home I was appalled. Not only was there a 5+ inch gap on both gate bottoms, but the work was a sloppy as I have ever seen. There was a large hole and cavity in the cement they poured around the post (currently filled with water from rainfall), missing screws in the handles and hinges, extra holes in the post, debris everywhere. I contacted the company and they sent out a "repair crew" a few days later. The repair crew consisted of a couple guys and a couple pieces of wood. No idea how to actually remedy the gate issue without changing the direction of swing (something the estimator and foreman said was no problem). They were at a loss, so called the company before nailing a strip of wood to the base as a temporary block for the dog (which didn't allow us the use of the gate). Enter the owner, Julie Borg, who came out and quickly began to blame me and my wife for making the decision to have the gates swing inward ( the way her estimator suggested). She saw all the missing hardware and hole in the cement and downplayed it saying that it was no big deal that she would fix it. I asked what she planned to do about the gaping holes and she told me that she would have to charge me if I wanted them to change anything about it as she had "just done what the contract said." Looking at my contract that wasn't the case as they had it opening in a different direction. She again was dismissive and told me that would have caused an even bigger gap (disagree). Next she sent me an estimate of additional $ to change the way it opened, but with no remedy to the badly disfigured bottom of the fence that had been cut at strange angles and looks terrible. Throughout this there was no apology, no commitment to make it right, no acceptance of any kind for her peoples shoddy workmanship or her estimators lack of construction knowledge. So far nothing has been remedied as I know I will just be out more $ and it will be poorly done. This company (Julie Borg) does not have the knowledge or ability to do BASIC gate construction. They are nothing but a headache. I'm out over a thousand dollars for two gates which are less functional than the old ones. I'll update this if by some miracle the owner has an epiphany and does the right thing. read more

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Very disappointed in Borg fence. Our neighbor hired Borg to replace a section of a fence on their property AND asked us us to split the cost of reinforcing the fence between us. This is when our recent experience began. Upon meeting Julie Borg after the project was started, we pointed out issues (post failure and more) we had with a previously installed Borg fence on our property. We agreed to a "warranty rate" to fix the gate and fence posts that failed on their earlier installed fence. Outcome: The crew repeated a mistake made by first crew years ago by cementing an electrical wire. Really? Remember they were fixing a mistake from years ago and actually made it worse: Wire now comes up and out of cement foundation vs being buried before. Very unsightly and I can't believe any professional organization thought this was okay. Crew displaced bricks on a pathway with a very unsightly result. The path had nothing to do with the fence. Why they displaced the bricks I have o idea. Crew did not complete the reinstallation of the fence hardware such as the lock etc. (missing screws etc). Instead they only partially attached gate latch mechanism. Why wouldn't they complete something so simple? Sloppy work leaving materials and nails and screws on the ground all around. We reached out to Julie Borg about our concerns several times. So far.....crickets. Summary: Poor workmanship, sloppiness, extremely poor communication. DO NOT RECOMMEND. read more

Even one star is too many. I made a huge mistake by hiring Borg fence for our fence replacement. They installed very poor quality posts and boards with a very poor workmanship. They don't take pride for what they do and they care less about customer. They used cracked, warped boards with huge knots and holes. When I complained to Julie Borg she said oh well that is how wood supposed to be and there is nothing she can do. Long story short Our project was supposed to take three days to be completed but I fired them after the second day. I did not want the sloppy and underpaid crew with attitude on my property any more. I hope after you read this post you make a wise decision for your project. read more

If you want your fence to last 3 to 5 years, then Borg is your company. If you want your fence to last longer, seek another company. I have replaced everything they did. read more

Our next door neighbor stopped by a few months ago and asked us to split the cost of replacing the fence that shares our respective properties. We were all for it as it was time for that old leaner to be replaced. The neighbor had already received a quote from A&J Fencing and I offered to get a second proposal from Borg Fence, as I was and still am happy with their work. Plus, I still had the $50 gift card that Borg had given me as a Thank You from the previous fence job. I can count on one hand the number of times that a Contractor has refused to do business with me and I can't recall any that involved a then happy repeat customer. When I called Borg, I was almost immediately cut off by the person that answered the phone. I was quickly and curtly told that Borg was completely swamped, that they were accepting no additional estimate visits or work, and that she had no idea when that might change. When I mentioned that I was a repeat customer and asked to talk directly with the person I had dealt with before, she refused, proceeded to repeat the talking points, and made a cursory "sorry and good luck" apology. However, I was "Thrown A Bone" in that she put me on some sort of a call list. I'm still waiting. A&J recently completed the installation of the Fence. It looks pretty good and my neighbor is happy with it too. However, I think our other Fence section completed by Borg looks better. That's too bad, but I'll gladly choose a slightly inferior product by one Company to a better Competitor that has gotten to big for their britches. read more

Please avoid Borg! If you do decide to use their service, make sure you are outside the WHOLE time watching them. The second time I used Borg, I was pleased until a few days later I saw water bubbling up from where they dug a post. Long story short, while they were digging the holes for the posts they hit a 1 inch pvc water line. Instead of telling me they decided to just pour the concrete on top of the broken pipe, and cross their fingers nothing happens. The concrete wasn't able to cure and broke away from the post! I had to shut the water off to my house and called a plumber which cost me 250 dollars. Thank god it wasn't a gas line that was hit! I contacted Tim the sales manager first, he was no help. I kept calling and emailing the company for weeks with no answer. After weeks of contacting I got them to come out and fix the concrete. All they did was a crappy patch job. 2 months later I got ahold of the owner, Julie Borg. Recently she went through a divorce and won the fencing company in the divorce. Their work has been going downhill since. She offered me a 50 dollar check to cover the water bill for the leak, the plumber, and for a hose they stole. Their customer service is horrid and disrespectful. Think twice before you choose this company. read more

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I didn't think my opinion of Borg Fence could get any lower, but a month ago I received a private message from someone at Borg Fence suggesting I had the wrong company; perhaps I was dealing with one of two other companies with similar names. Um, nope. The logo on the stationary I have matches the logo on Borg Fence's website. I replied back with a private message with specific names of employees on their company's stationary. Never heard back from the representative again. Really? Dislike. Epic fail. read more

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I scheduled an appt for an estimate, all was good, confirmed it ahead of time at least twice. I drove 1/2 to get to the property and waited and waited and waited. I spoke with the woman who scheduled the appt and asked where the estimator was. She said she didn't know and could not find him. She was even a little worried! She gets back to me awhile later and says sorry, he went to another location, he didn't see it on his schedule. I asked to speak with the owner, the woman helping me would not give me her number. She said I could email the owner but could not call her directly. not interested in trying again with a company that could care less about my time and the work I needed done. read more

I really can't say enough great things about Borg Fence company ! Luciano was probably the best person I have ever worked with . He came up with designs I loved and created them. Everything we asked for he did making our home look great . We ate so lucky to have this company in our area !! read more

House flippers doing the house next door to us had them install a fence between our two properties. We had nothing to do with it. The installers walked through our backyard, helping themselves to a broom we had stored in our screen room, laid their equipment out across our yard and plugged into our electrical all day, left all of their dirt and cement mess on our side of the fence, damaged our front gate, and chopped off half of our lemon tree. Additionally, the guy LOOKED IN ALL OF OUR BACK WINDOWS. They showed up on a day they apparently weren't scheduled for, so we hadn't gotten any notice that they were coming. So unprofessional, rude, invasive and inappropriate. read more

After four months of missed appointments and unreturned phone calls and trips to their office they have finally repaired the last board in the fence. Today I am repairing the sprinkler line they broke and covered in concrete. Borg fence is very unprofessional I would never use them again. read more

Borg Fence - Fences & Gates Near Me - Livermore, California

Nine years ago I bought a house with a Borg Redwood fence. The fence was installed by the previous owner, about three years prior to her selling the house. At first, the fence seemed great-- nice looking and good wood. However, after about two years in our house, one day a long length of the fence collapsed. As it turned out, Borg did not sink the fence posts into the ground, making it prone to collapse. I called the company to ask about a warranty and repair, and they told me they "couldn't find record of doing work at my address" and that I was probably "mistaken" that it was their job. I laughed, and offered to provide them a picture of their company logo that they had prominently attached to the fence. They maintained that they had no record of working at my address, nor a record for the previous owner of the house, and therefore unless I could provide them paperwork (which of course I didn't have since I hadn't been the customer) they would not discuss and potential repairs. The fence in question was substantial in length and I'm sure equally substantial in cost. I ended up taking most of it down and replacing it with a wire fence, to avoid any further issues. I would strongly advise folks considering a new fence installation to look at different companies. Borg's poor quality of workmanship and unwillingness to stand behind their work make them a poor choice. read more

Had an awesome experience with Borg Fence! Everyone I dealt with from Seth who completed the estimate to Alissa who scheduled the project (urgent and around stormy weather) to the great team that did the work~ I looked forward to seeing the guys every day and they cared SO much about how I felt about the work. AND, I love my new fence! Fences aren't cheap and only after I had mine replaced did I realize how much it made me love my yard. Thank you Borg Fence for a great experience and beautiful fence! AND~ choose Borg Fence; a woman owned business! read more

I hope that if you are considering using Borg for your fencing needs you take this review into consideration before signing a contract with them. Borg not only made an absolute mess of the project but I was treated as a customer with utter disrespect and disregard when addressing my concerns. I have been a contractor for over 25 years and have built many fences in my day, but I am now in my 60's and decided to use an outside fencing company to rebuild the entire fence separating my neighbors yard and mine. Sadly I didn't take the time to research reviews, which I completely regret as others experiences sound similar to mine. I returned home after the job was completed and was astonished that a company would ever do such slovenly and unacceptable work. First, there was debris left all over my patio. I have small dogs and children and there were nails spread throughout like confetti - this is just dangerous! Workers used oversized nails that stuck out everywhere, all over the boarding on the fence. The boards were cheap, warped and varied in size. In some places the fence stood 6 feet tall, in others it topped to 7 feet, which was never discussed. There was nothing uniform or symmetrical about my fence when they were finished. On top of that all, there were gaps EVERYWHERE, between the posts and boards, at the bottom where the fence and concrete were supposed to meet. There was a hole so large, my small dog could slip into my neighbors yard. To say it politely it was one of the worst botched jobs I have ever seen. Perturbed, as most customers would be at this point I called the owner of Borg Fencing, Julie Borg. Her voicemail was full (probably of complaints) so I was never able to leave an actual message, however I left about 20 "please call ASAP" notes with the front desk attendant. Finally after the 20th time, Julie called me back. Again to my disbelief she showed no sympathy, no remorse, and had no interest in making a wrong right. Ms. Borg took no pride in her company's work and expressed to me that if they had to come back to fix the job it would only cost me a couple more thousand of dollars (on top of the thousands already spent). Not even an apology was offered up. Instantly she expressed that somehow it was my fault for not correctly communicating with her foreman and estimator. I have spent the past week repairing the crap work, and eventually will have to tear the fence down and redo it myself. If I can give you any advice, it would be to NEVER use this company. You will not be satisfied with the work and will be dealing with monkeys (contractors) all day who have zero idea how to even construct a fence. read more

Worst experience with Borg fence. Despite showing the exact location of the sprinkler junction and given assurances that it would not be a problem, the workers installed the fencepost right on top of it, broke the underground pipes, closed it all up and left without saying a word. My front and backyard did not get watered during the heatwave in August and destroyed several plants. When I contacted Julie and Luciano completely washed their hands off...saying that it's in the contract that anything underground they would not be responsible. Julie completely stopped responding to my emails. Anyone thinking of using them...YOU ARE WARNED. AVOID Borg Fence. read more

Worked with Seth Borg he came to my house and provided a quote then we scheduled work which was done on time and within set amount quoted. Any issues were resolved and I had a few. Yes my main water line was broken when the original fence work was done but I was issued a credit for the cost of the pipe repair. Seth was out to relocate my fence to give me more back yard. And I plan on reaching out to them to do some more fence work. read more

We contracted with Borg to install a redwood fence on our side yard. The workers showed up on time, did great work and cleaned up the our yard. I was really impressed because Julie Borg showed to make sure everything went well. I was so impressed with their work I had them install a 100 ft rear fence section of fencing. Again they did a great job. We were putting our house up for sale and the beautiful fencing certainly helped sell the house. Definitely recommend Borg Fence. read more

I took a half a day off from working to be home for an appointment to get a quote from this company for a large arbor. This would be a big job. Josh came, took measurements and I never heard back from him or his company. I called three times asking for the information as well as emails - never heard back. Maybe they are no longer in business? It is unfortunate that I had such a bad experience with Borg fence. Receiving a call back is so easy to do. It looks like I am not the only who has run into troubles with Borg Fence company. read more

My neighbor and I decided to use them again in 2016; this time on our shared fence. The day of the bid I was at work (because they failed to appear at our first appointment) and my wife explained that we'd like our new fence to follow the fence line they previously built. The day of the fence installation I was held at my workplace and unable to monitor their work. When they finished, my wife was very surprised to find the fence built several inches above all of the other fence heights on our property. When she sent me pictures at work I immediately contacted Borg Fence. The woman told me the workers follow the contract and we requested a 6 foot fence. A 6 foot fence was discussed because of city requirements, but it was stressed to the bid taker they needed to match the fence to the rest of the yard. Apparently, none of the workers thought "Isn't it kind of odd we're building a fence well above the height of the existing fence? Maybe I should confirm with the homeowner"? Furthermore, it's obvious a supervisor, or the bid taker, ever stopped by and said, "Wait guys, this is not what I talked about with the customer". My favorite part was the response from the office. She told me I could have it fixed, but "there would be an additional charge for (fixing their mistake)". I think it's awesome that their error and miscommunication between bid taker and crew are my fault. read more

Borg Fence - View from behind the house. It's a bit high, wouldn't you agree? - Fences & Gates Near Me - Livermore, California

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This company replaced my gate with one of their custom gates. Beautiful gate except for the fact, it was installed by workers that do not know how to install. The gate broke off it's hinges, with damage to the wood. The company was notified immediately, because it was less than one year since it was installed. I had the company's son come out & look at it. He agreed they are responsible for replacement. The owner, a woman refused to take my calls & would not honor their one year warranty. I should have taken her to court, but my time did not allow the inconvenience. Therefore, I wanted to write my dealings with an unprofessional owner, as well as a crook. I am surprised, she is still in the business! read more

Borg fence is a joke as to quality. I was the recipient of their quality when my neighbor asked me to go in half on the fence that separated our properties. At first it looked good until I did a closer inspection of the workmanship. The original fence was a board over board style which is what they installed but when it came to the construction I was extremely disappointed. First off the fence runs down a slight slope for about 85' which means they had to stagger the height at certain points which they did until they got to the end and decided not to stagger the last section and left a large gap at the bottom below the kick board. Next the nailing for the 1" x 1" runner that is on both sides of the fence top and bottom they used staples instead of 10 penny nails like the original. Also there is a fence that runs perpendicular to this fence that separates my other neighbor on the side and when they removed the old fence in the rear they removed the 4x4 post that supported this fence and left it just hanging and resting on the ground. When a complaint was registered they returned and added a kick board on the end to close up the gap but they did a very unprofessional repair on the disconnected fence. They mailed a 2x4 on the new stringers ( which is what I expected) and threw a couple of nails in the remaining fence leaving it still resting on the ground and all the old nails were left in place leaving rusted 16 penny nails sticking out for someone like my grandson or one of my dogs to get injured by. Bottom line is there is a reduction in quality for profit as I see it. I personally would not recommend this company for any project. The price for my section was $2800.00 ($1400.00 for me) for 65' , $43.00 per liner foot and think this is high for the quality of work. Not sure why Yelp lists me as being in Redwood City but actually I live in Danville where the work was done. read more

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I do not like to leave negative reviews but I would like buyers to beware and know what they are getting in for with Borg Fence. My fence was installed in the fall. It took two days, not one, but looks good as far as I can tell and the price was acceptable. The problems lie in the aftermath. You sign a contract saying the company is not responsible for damages to adjacent pipes or wiring. Ok. I get it. The pipes in the vicinity of the fence were indeed punctured but I only found out weeks later when all the landscape started to die, because they didn't say a word, just disconnected the water in the area. It would have been nice to know. My email complaint to the company was never responded to. Plumbing was repaired. Landscape survived, but that was just the start of the ancillary problems. Just last week, water leaked into and damaged a lower level bedroom, because the sump pump, unbeknownst to us, had been left unplugged just at the place they had plugged in their equipment. Restoration services were required and complete flooring replacement. Fortunately we were home and caught the issue before the walls were compromised too. All in all the collateral damage will amount to more than ten thousand dollars and a lot of headaches. If you use this company, inspect all surrounding equipment, pipes, and electrical to avoid a similar situation. I feel upset every time I see this fence. read more

They are a terrible company to do business with. Their team damaged not only my property but the property of others. I know because I contacted the State Contractor's License Board back during the time I hired this company and contacted all those who had submitted formal complaints against this company. They cost us all a lot of time and money. I hired them to re build a fence on our rental property. We owned the property on both sides of the fence. I met with a Borg Sales person on site and showed him the fence could and should be built in front of these trees since the property was double fenced and we owned the property on both sides of this fence. I asked if I needed to be on site the day of construction and was told NO. The morning of the job I called and spoke with the foreman of the job and told him to be certain they DID NOT cut down the trees as they provided privacy for this property from the apartment building that was behind it. These trees had been there over 20 years. At noon the tenants came home and called to inform me the trees had been all cut down and were laying in the yard and their personal property had been damaged. I asked our tenant to take photos and called the company. They came and took the trees away and instead of apologizing, denied having this information. I got stuck paying for the tenant's damaged property and began my research on this company. They had done far worse damage to others who had submitted complaints to the State Contractor's License Board. Borg was horrible to deal with and took no responsibility for their actions. After contacting other victims Borg's negligence, I decided to take action and spent a lot of my time and money pursuing action in Small Claims Court. Yes, it cost a lot of money obtaining the legal records but I did it to try and stop this company from doing this to others. All they needed to do was "apologize" for their actions, admit to their mistake and take responsibility for damaging my tenant's property. Instead they ignored me and denied what they had done as they had ignored the other innocent victims leaving them feel helpless. Steer clear of this company. read more