My wife was patient and polite but could not understand the waitresses description of the different hot chocolate flavors. The waitress grew visibly agitated at our not understanding her English. We worked that out continuing to be kind, but when we sat at our table the 3 workers were talking or almost yelling very loudly at each other and screeching out laughter. It's a little much at 6am when your looking for a quiet cup of coffee/hot chocolate and a donut. read more

Been coming here for years and have to say this is the first time I've been truly disappointed. Person behind the counter didn't make eye contact while serving a to go customer. Other people working didn't come out to help. Donuts visibly on the floor in the room behind. Apple fritters shrunk (they used to be perfectly sized and larger). Older old fashioned donuts. No buttermilk. Virtually no filled donuts. This used to be the best!!! Please don't lose your awesome status by lowering your standard. read more

I'm glad to see this establishment grow and quickly becoming my go to spot for a delicious vanilla iced coffee and donut! At first it was awful but only due to it recently opening its doors. Now that they are established, I thoroughly enjoy the quick drive thru, coffee, and all the donuts my heart desires. Orders are on spot for the most part. I can only point out that sometimes my iced coffee isn't consistent but it's still delicious. Donuts are always fresh unlike Dunkin Donuts across the street. read more

I am a fan of Bosa Donuts but this location is different. They should change the name to shitty fritters.

Horrible place. They don't turn ac on in the summer, sometimes it's 100+ outside and inside feels so hot and humid so I wonder how are the donuts survive. Worst customer service. It's a joke that the owner hired those people. No customer service training whatsoever. Find other place that at least willing to turn their air conditioning so you know the donuts won't be bad in a short period of time and people who knows how to work in customer facing environment. read more

Best raised donuts EVER !! So light and fluffy. Buttermilk bars are a very close second. So hard to choose.

I am a Bosa lover and very loyal customer of the Ray Rd location. With the 202 E Closed I had to take a different path and decided to try out this new location. This is a nice new location very large and open on the inside as well as clean. They staff were also very nice. However, there is entirely too much vanilla in the batter and inthe icings. They need to fix their recipe. I wont return until they change this as I was gagging on the first two bites and threw the rest away. read more

If you can get a donut they are good. I've been to this location 4 times, doesn't matter what time I go they are always out of a majority of their donuts. I typically try to order 3-4 different types of donuts before giving up. read more

I usually go to the Dunkin Donuts nearby but saw the flashing open sign and decided to try something different. The space was clean and the staff friendly. The donuts were light and fluffy. The combo with 2 donuts and coffee was less than at Dunkin. So I now have a new place for my Sunday morning coffee and donuts. read more

I went on opening day at 8:30 AM. Not surprisingly, they were jammed. The person who took my order was clearly overwhelmed and she kept looking around and talking to other people while she needed to focus on me and ring me up. The donuts were fine. Honestly, in my opinion, they are not better than Dunkin Donuts, they just have different flavors and the price is right. After not having any donut shops in years, Chandler now has a ton of doughnut shops. Unfortunately for Bosa, Dunkin Donuts beat them to the punch and opened up their brand new shop earlier and is literally across the street by the corner. In addition, Rainbow Donuts is down the street on Dobson and across the 101 on Warner is yet another Dunkin Donuts. Plus on Chandler between Dobson and Alma School, there is Krispy Kreme. Kind of a lot of doughnut shops if you ask me. read more

Love this location. It is newer and clean. The Thai iced tea with boba and cinnamon twist donut is my fave!!

AVOID!!! I walked into this place and wanted to use the restroom to wash my hands before ordering. The employee that left the bathroom before me flushed the toilet and left the sink dry, never washing her hands, plus she couldn't even be bothered to put a new roll of toilet paper on the holder. I went back out front to order and looked at her and said " I decided I'm not going to order anything since you didn't wash your hands after using the restroom". Her response, "thank you ma'am have a nice day". read more

I went to Bosa donuts to pick up for my team and at 830am, the donut cases were empty except those few that were slightly hard with a very plain variety. I realize they were probably sold out earlier but 8:30am is still very early. There is a Dunkin Donuts across the street and I planned on leaving the whole box of donuts and heading across the stree, but I was rushing to work or I would have. Poor to no variety at 8:30 am. No thank you. read more

Love their donuts, always fresh and always open. Great selection of donuts! They also are serving boba!!! I come here for breakfast, lunch and sometimes even dinner!!! read more

I think I expected too much from this place. Everyone talks so highly of it and it was just an average donut place to me. I got the ham croissant sandwich with cheese and the cheese was very creamy and melted. NOT what I expected but it was still good. The kids all enjoyed their donuts. I do like that the hours are longer than most other donut places. I might just need to give it another shot and get an actual donut sometime. read more

I give Bosa Doughnuts 2 stars only because it's important to make sure the doughnuts are not dry. I ordered a dozen doughnuts and they were dry. The icing was only on the very top and it was like they took it out of the refrigerator or something. Doughnuts should be soft and edible vs dry and hard. Me and my family didn't get through all the doughnuts because day after day they just get harder when they are setting in the box. I had to throw out the other half that we couldn't eat because it was to dry. Not sure if I will go back or give it another go one day. Maybe I came at the time right before they changed the doughnuts that were sitting All morning or something. read more

Guilty little pleasure stop. The donuts are totally great, smells good, friendly staff. My son ordered a strawberry smoothie took one drink and didn't want it. I tasted it and it tasted like straight powder. Donuts are a 10, but stay away from the smoothies. read more

The stars are given purely because I love donuts. The attitude from the women who work there is not appreciated. When you work customer service, you act happy to be where you are and don't make others feel like a bother if someone says they aren't finished with their order but you rush them and say "go to the window for your total". Also, when you run out of pina colada don't make the customer feel like an asshole for asking for it. read more

I've never heard of Bosa Donuts before coming from California. I guess it's the chain of donut stores out here. Way better than Dunkin. The donuts were melt in your mouth delicious and the iced coffee was great too! read more

This must be the ghetto bs donuts. Every other location is so much better. Every time I go, they are always out of buttermilk and coconut cream and ...pretty much everything else. read more

Midafternoon in Chandler, but on the way back to Tucson--what could be better than an iced coffee and doughnuts? I have a doughnut connoisseur with me (my hubby who many years ago worked for Bosa and made lots of doughnuts for them). It is 2 p.m. and there are at least 5 customers in the restaurant (I take that as a good sign). There are so _many_ doughnuts to choose from, it's difficult to decide. So, I choose the glazed. Hubby says glazed doughnuts should have a yellow ring around the outside in the middle of the doughnut (check!) and no grid marks from the tray they are placed on (well a few, but who cares?). Nicely glazed, we both agree! The taste to me was almost perfection. This is very, very good for a glazed doughnut. The coffee (ordered their iced with an Irish Cream flavor) was ok, but not great, as there was an aftertaste (maybe from the ice?) that I didn't care for. Customer service was quite professional and excellent. Wish we had these doughnut shops in Tucson; they would certainly give the major chains some good competition. The 4 stars instead of 5 is due to the fact that the very best doughnuts I have ever had (to which these are compared) were produced by a local mom/pop (now out of business) store in Mesa, known as Wright's. They made the best glazed doughnuts ever, and the best blueberry cake doughnuts as well. So, thank you, Bosa, I may now be a lifelong customer! read more

Great service. A little pricey but there was a great selection even at 8pm. The donuts taste great and the building was clean.

I've been to several bosas' and this one is by far the worst. Every single time I do drive thru there's a problem with my donuts. I ask for vanilla filled donut and I've gotten one that barely has any filling if anything at all! I thought I got a regular glazed donut while eating it! So I complained next time and so they made sure that I got one that was "spilling out". That has happened several times now. And I just got another vanilla filled one and they gave me like apple filled or something! Definitely not vanilla. The only reason I keep coming back is because this is the closest one to my house but I might start driving farther out if it means I actually get what I pay for. read more

Fantastic donuts as always. Coffee is okay. I kind of got disappointed with their little coffee shop(restaurant?). Seats on the booths are all worn out torn and taped and dusty and dirty, vents are all dusty and dirt. If you want to hang out and eat there, just don't look up :( This is the Bosa donuts shop in Dobson rd and Elliot. read more

The best donuts I've ever had! Fresh, soft, tasty and glazed frosting isn't sickly sweet or hard like Duncan.

So good. My favorite place for donuts. It's always a quick stop too. Their coffee is great by the way :)

Great place! Our fav donuts in the whole state! The people are super nice and the donuts are always fresh.

I decided to check this place out since I had never been before, and it had just opened. It was the worst customer service I have experienced in awhile. The place was a mess, and my food order was wrong. By the time I got home my breakfast sandwhich was just cheese and bacon, nothing else. I could have made food at home. I was not greeted and when I asked for the breakfast sandwhich and coffee combo the girl at the front handed me a piece of paper to write my name on and gave no direction. She forgot my coffee, and just seemed sad to be working. If you go for food you have to be specific, because they will take your food order literal. I will never be going back. I understand they opened a week ago so perhaps I got the back end of everything. I did try to call to re-order and the number was wrong...it was the Arizona Ave location and the woman did not understand what I was saying on the phone. Regardless, people make excuses as to why service isn't what it is, everyone has their days, but it's still work. read more

They have the best doughnuts in Arizona.All of their shops serve the best doughnuts, tasty, fresh and fantastic...I crave them...ALOT!!! There is one thing I must tell people.The hidden jewel about Bosa is ...they have the best sandwiches too!!! I get the turkey on a croissant all the way, no mustard and my husband gets the roast beef on croissant with no jalapenos. It's the one place we can always agree on. We usually disagree when it comes to a place to eat on the days we are running errands.Thank you Bosa, you are the best! read more

Sigh, what's a girl gotta do to get some decent late night boba? My first two visits here were great, the guy was super nice and my Thai iced boba tasted amazing. Last week, I was greeted by a high school girl who had the decency to ask me if I needed anything in the most obnoxious voice. Of course I'm here for something, how rude of her to even ask that. Tonight, I asked for a Thai iced boba and the girl gave me my drink with raw boba. Hardly edible; I asked her to make it again and to actually cook the boba but sadly, the second drink still contained raw boba. Don't bother getting any boba if you see a bunch of high schoolers working. read more

I am never getting donuts from anywhere else. Absolutely delicious!! I wondered why they built this directly across from Dunkin Donuts and worry about their success. Now, I understand. They are by far superior in taste and better in freshness, selection and price. read more

So good and great customer service my kids love this place.