I called the company on Wednesday afternoon and had my problem solved on Thursday morning. Tom responded quickly and was very detailed oriented about his work. He even put shoe booties before coming into the house. He provided a fair price and did the job in under an hour. Very happy with his service! read more

We called boston budget to install a new water heater on Monday and they sent Terry to install it on Wednesday. They would have done it Monday night but no one was home to let them do it. Great and efficient service and fast. Would definitely call them again. Anne F read more

We had our sump pump stop working during one of the bad storms last month and they had Terry out to us within hours of our call. They were very up front about pricing, and fair. Terry was so nice and easy to deal with. We ended up having a few more issues (related to our set up not the work done!) and every time Terry came out, was understanding and helped us out. We will definitely be using this company for any of our future needs! read more

I called Boston Budget Plumbing at 7 AM on a Sunday morning, and Tom immediately responded. He was courteous and professional, and he quickly fixed the problem. I was extremely impressed! He was also very kind and considerate. He took the time to assure me that the problem is fixed and showed me that everything is in working order. He also offered to come by again, if anything. I had called a number of plumbing companies and was quoted high prices and long waiting times, but Boston Budget Plumbing was extremely reasonable and fast! I cannot think of a better and more economical plumbing company than Boston Budget Plumbing. I will definitely be using them again if I ever have plumbing issues in the future. I highly recommend this company, and especially Tom, the technician. Thank you very much! read more

Amazing service, highly recommend! Called at noon on a Saturday and had a new water heater installed by 3pm! Wasn't even an emergency, just fantastic response and service. Very happy to have found a new plumber. read more

I called Boston Budget Plumbing at 3:31pm. Billy, just left my house at 4:45pm with the job done. That's insane. (Awesomely insane). Had glass in my sink disposal, and he came and cleaned it out and everything's working perfectly again! Doesn't really get any better than that. Price is fair. No qualms at all. Thanks Billy. (And Tom). read more

Boston Budget Plumbing was referred to me by a friend who said he used Tom all the time. Sorry to say I spoke with Tom twice and had left two other voice mails. Tom said he would call me back both times but never did. I realize he like everyone else is busy but dont ask about the issue and the address and then not follow up its bad business. I own my own business and if I am too busy or not interested in the job I tell the customer right then and there and maybe make a referral, I wont call them again and will not refer them read more

Their technician Tim did a great job coming out at 9PM to take care of our heater that had stopped running. He fixed the heater and offered to do a tune-up, which was overdue. Amazing that he was willing to work until 11PM and get the problem fixed. read more

This company is awesome! All my plumbing work is done by Tom the owner. Great additude, Friendly, Quality workmanship. I've been using Tom for 10 years, he's very fair and his price is always lower than the competitors. I also have tom do my Hvac work. His quoted price was %25 less than other quotes and the job was done in one day. read more

LOL you get a solid 3 stars just for having the Yelp deal of a free toilet seat!

Great service. Prompt and very reasonably priced compared to other plumbers in the area.

I hired BBP to remove / re-install a steam generator. Tom Phan did a great job. He was professional, courteous, and double-checked everything he did, giving me peace of mind. The total cost came in below the estimate he gave me, and I got a FREE replacement toilet seat just as they promised! BBP will be my "go to" plumbers in the future. read more

They fixed our big issue the toilet but wanted way too much money to simply clean the drain out of hair. I mean $220 for a drain cleaning?

Great service. Received a call to confirm arrival an hour before, and the whole process was efficient and painless. Will use them again if the need arises. read more

Joe (I believe that's his name) provided excellent service, reasonable price and on very short notice. He was also very polite, professional and courteous. Will have no problem calling them again! read more

I had a plumbing emergency on a Saturday night in my condo in East Boston - accidentally drilled a screw through a water line inside the wall so shutting the water off affected the entire building and left the other unit owners without water. Another plumbing company after many conversations and many requests for pictures provided a very high quote which started with a $300 emergency call fee and went from there. I had no choice so I told them to come and do the job. I heard nothing back after that and texted to find out if they had gotten my messages as I just wanted to know they were coming. After a long while they finally texted back and said they would get there when they could. They also weren't sure if they had the parts (which were basic parts) on the truck. I called Boston Budget Plumbing who had their technician Billy call within 15 minutes and said he'd be there within the hour. 30 minutes later he was there with a quote of half of what the other company wanted for a fairly easy job. Billy was extremely professional and did an excellent job. The management company for the condo association is planning to use Boston Budget Plumbing because of their quick and professional response. The "other" plumbing company texted at 7am the next morning to "follow up" to see if I still needed help. Unbelievable. My advice after dealing with many contractors over the years is don't call anyone else - call Boston Budget Plumbing first. Thanks so much Billy - the other unit owners thank you too! read more

I had two furnaces that were not working well, with the heating system not working efficiently. I called them and set up an appointment for them to come in the next morning. They came on time and offered a discount for doing a tune-up on both boilers. Not only did they fix the issues with the boilers, but they also found a serious safety problem with the chimney. These guys are experts and are good at troubleshooting! Price is a little above average, but you get expert trouble shooting and timely fixes. read more

Super responsive and helpful providing information and quotes before the project is agreed upon. Staff who arrive are courteous and mindful of working in a home; they are clean and organized in their work. We encountered a challenge on our recent project (not caused by the staff) and they quickly suggested a remedy and the cost associated. We have used them twice and see them as our "go to" for plumbing issues. read more

Tom and his team saved the day. Broken hot water tank and valve. It's Saturday afternoon. I spend six hours on the phone trying to find a plumber to replace the tank before Monday. I get two quotes, both of them $3500, which is essentially extortion. I'm about to give up, and then I call Tom. He says he can be there in an hour. I'm waiting for the catch - price is $1650. His team shows up Sat night and gets the job done. Sends me a text photo (did I mention I'm out of town and have water leaking in my basement) to show the new tank. Tom saved us either a very difficult weekend without water or $2000. Thank you! read more

I couldn't get through on their main line, so sent in a request via their website...I got a call back within 10 minutes. And had someone at my house within 20 minutes to look at my water heater. Unfortunately, my tank had ran it's course, but they were able to get me a replacement that same day! From first contact to replacement water heater, it took about less than three hours! And the pricing was very reasonable! read more

They did an AWSOME job installing four water heaters in my building in the South End. My phone calls were returned quickly and they showed up when they said they would. They went above and beyond the call of duty by doing extra things that were needed and still kept to the very reasonable estimate that they initally gave. They were very meticulous in their work and actually left the work area cleaner than they found it. I highly recommend them. I will use them again in a heartbeat when I need plumbing work done. read more

I had a shower issue where the water would not turn off and could not go from drain to shower mode. I called Boston Budget Plumber and they called back within 2 hours and made it out the next day, which was great. I called another plumber on yelp and they still have not called me back!!! Tom from Boston Budget plumber came in (was on time and called before arriving) and within an hour found the problem. He did not have the parts but ordered them and replaced them within a week. All and all was great, Tom was easy and nice. My only negative comment would be the price, it was around 415 bucks for literally 2 hours of work and some interal plastic pieces and I think this is very high. He did state he was going to send me a check for 50 bucks but I havent seen it yet (been a week and a half). The price is what is keeping me from a 5 star rating. Heidi read more

Tom Phan responded promptly to my need for a new kitchen sink faucet to be installed, and he and his co-worker did a superb job. Just as important to me, Tom was patient and friendly with me on the phone and gave of his time generously to answer all of my questions and respond to all of my concerns. I recommend using Boston Budget Plumbing 100% for all of your plumbing needs. Carl S. Chestnut Hill, MA read more

I found Boston Budget Plumbing and Heating based on yelp reviews and called them to install a basement bathroom toilet and sink. They came out promptly, quoted and did the work same day for a reasonable price. The reviews were spot on. I am happy with their work and would gladly work with them again. read more

I called Boston Budget Plumbing to install a gas range. Tom responds to phone calls quickly and is flexible with your schedule. I told Tom that they could come earlier than the original schedule appointment and they did. His guys were speedy, knowledgeable and really funny! read more

Tim and Terry were great: prompt, efficient, courteous, and charged a fair price for a good job replacing a leaking toilet flange. Will definitely call BBP first for all future plumbing issues. read more

It was December 30 after a deep freeze and gas shortage, and our water heater was broken and leaking. I called Boston Budget Plumbing in the evening, and Tom came quickly to the rescue. He and his partner did a very professional job and installed a great replacement water heater that saved us from a very chilly holiday. Everything was set up just as we wanted without us needing to watch or supervise. Thanks to Tom and the whole Boston Budget team! read more

Boston Budget Plumbing is the best. Service was super fast and smooth. Tom was beyond pleasant and arrived very fast. There is no doubt that if I need plumbing service in the future, I will give them a call. Highly recommend. read more

I called Boston Budget Plumbing and Tom responded very quickly and came the next day at the time quoted. He was very professional and courteous.He explained to me what the issues were with a toilet(a very old toilet) and I decided to have him install a new one.This was all done in the same day at an affordable price(with a discount) I would highly recommend Tom and his crew read more

Tom replaced our oil heating system with gas. Fast reliable service, solid equipment, good price and a great result. For the first time ever our heat is spread evenly throughout the house. read more

they were fast and they tired to beat me. I had a 60 gallon tank and they put in a 40 saying this is what they took out. until I showed them the picture of the guy standing next to the water tank. read more

I have an older house and had some of the heating ducts rust and corrode and collapse which left me without any heat. A few of my neighbors used Boston Budget and Plumbing so I thought to give them a call. I called them the next morning which was a Saturday and left all my information with the answering service. I never received a call back. I called again on Monday afternoon and repeated that I didn't have heat and hadn't received a call back. As of Tuesday night, I still haven't received a call back. So I've been left with no heat and not even the courtesy of a call back. read more

We have used Tom and his guys for many things over the past four years and been very happy with quality and price. Recently, while selling our house, the new buyer sent in their guy to look at some plumbing work because the (silly) inspector had called some things into question. The independent plumber indicated that the work that had been done by BBP was excellent. And then, in our new house, after hearing from about three general contractors that we were going to have to invest some serious money, Tom came and took a look and said it all looked great, and walked away without a dime. He could have trumped up some reason to replace some stuff, but didn't - we are loyal clients for life! read more

Tom answered our sunday morning phone call and was at our house within the hour to replace our hot water heater. Work was done in a couple hours, efficient and professional. Will definitely come back to Tom for any needs. read more

Hey Tom, team, just following up with a word of thanks for your efforts Called Boston budget under difficult circumstances, Steam boiler simply gave up! it was a thursday night, heading into a chilly (nov) weekend and the holidays right around the corner, and I HAVE TO CALL A PLUMBER to rerplace my heating system, good bye holidays right? NOPE, just call Tom Phan at Boston BUDGET plumbing (actually did a search forget the enging that brought me to Tom)... anyway Thursday NIGHT, Tom shows up at the house, does a full expection, talks to me about the how, when, $$$. Typically this conversation is sickening... NOT WITH Tom, He would bring a team in this weekend to PULL the old boiler ( and throw away), bring in New Boiler install, check all the steam radiators, and provide additional 'follow up' as necessary. My 1st comment, OK, tell me how much outside of the weekend ( thinking the EXTRA $$ may be hidden in weekend cost, NOPE, not with Tom) I nearly fell off my seat, I could immediately realize I was talking/dealing with an honest man who simply wanted to work. THE Price was the closure on the deal!!! ok, so, half $$ down, good guy with great promise, outlined dates, and expectaitons... time to see the real world right? after all he is a contractor.. do they care about the customer and keeping commitment? aaah, YEA! 08:00 Sunday Morning, Tom and crew show up at the house ready to work, and work they do, old system out, GONE!, New system in (Same day) and IF I'm not mistaken to do the job RIGHT, they had to place the bolier in backwards to old system, completely repipe, GAS, Water and Steam pipes, all completed same day, and NEVEr, NEVER, the typical, oh we ran into this issue and guess what more $$ from you! NOPE Job done, work area cleaned, al the old GONE! Tom then, came into the house, explained the 'what could happen' what to look for, and HOW to fix any concerns (typical house hold stuff, not what he just did) well, its all working better than it had in years, and my holidays werent stilen by a contractor, but saved by an honest and hard working Man Tom Phan and his team! thanks very much!! oh, saving the 5th STAR for when tom installs my AC systgem, He and team are MY new plumbers! read more

I had spent weeks with GE warranty support and other plumbers in troubleshooting my water heater problem. I finally was ready to pay for a new water heater and installation fee before I contacted Boston Budget. But, they were able to use my warranty on the water heater and got me a new one. Extremely professional service, they removed the old one out and took it to Home Depot replaced it and installed the new one. Thanks to Tom, I was able to save on the cost of a new water heater. read more