Boston Dry Cleaners advertises leather and handbag repair services, but my experience was extremely disappointing. I brought in a purse with fraying handles and asked if they could repair it. They assured me they could. After waiting about a month, I picked it up today and was honestly shocked at the result. Instead of repairing the strap with appropriate leather or a comparable material, they replaced it with a thin plastic/vinyl material that feels like the quality of a grocery store bag. It looks cheap, feels flimsy, and completely ruined the overall look and integrity of the purse. This cost $70. I had no problem paying that amount for a proper, professional repair--but this was neither professional nor acceptable. I brought the issue to their attention immediately, and their response was essentially, "sorry, that's the best we could do." No effort was made to fix the problem or offer a solution. If you care about your leather goods, I would strongly recommend going elsewhere for repairs. This was a waste of both time and money. read more

I've been coming to Boston Cleaners for over five years and bring them everything -- work clothes, going-out outfits, casual wear, bedding, comforters -- pretty much all my laundry. They've never lost a single item, and if they say something will be ready at a certain time, it's always done on time or sooner. That reliability is rare. Any time I've brought in tough stains, they've been upfront about trying their best -- and somehow they always get them out. My bedding and comforters always come back fresh and perfectly cleaned. They also do great alterations and repairs. I've had them fix jeans, dress pants, jackets, and even backpacks, and everything comes back looking sharp. Consistent, professional, and dependable year after year. Highly recommend. read more

They were so kind and friendly to me, I took in my dress and they reassured they'd do their best work and they got it back to me so quickly too. It looks beautiful. read more

This was my first time using Boston Cleaners, truly impressed with the Customer Service/the quality/care my clothes were returned to me. In addition, they are the only cleaners I've found who does leather clothing. Looking forward to bringing my clothing to them in the future Kudos to the management/staff of Boston Cleaners. read more

I had a awesome experience at Boston cleaners southern highlands. The staff were very polite and professional. I brought my military uniforms to be tailored and they delivered! The price was very affordable and they even were 4 days ahead of schedule!! 10 out of 10 would recommend. Thank you all again! Chris R read more

Right up the street in southern highlands. Good pricing for coats that i had dry cleaned! Quick turn around!

I started working with Mrs. Monica, who is, I don't know if she is a partner owner or not, of Cleaner Boston, which is in Highland, at the beginning of July of this year 2025. I did alterations for her for two weeks and because she couldn't resolve the payment issue, I stopped working for her doing alterations and to this day. The lady didn't pay me the last 2 weeks, she uses the excuse that I entered the payroll incorrectly, saying that she was going to speak with the accountant, and to date, I have not received my payment that according to her it was a direct deposit into my account number. And I have proof with a screenshot of what she answered me, when I asked her about my payment, she wanted to make me feel like I was not a professional, but there were things in her attitude regarding the payment that made me better, no longer work for her and I was not wrong in my intuition, it was not a lot of the amount, but the amount of money does not matter but the lack of ethics when you own a business, you think you can owe people and think that people do not something about it, because there is little money left to owe read more

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Items were returned not repaired and they are very over priced. I was not called by a manager after I pointed out the unfinished work as promised. Will never use them again read more

I brought in a brand new comforter that my son got sick on. And he got sick All Over it! They must have worked so hard because it looks brand new!!! Also, friendliest staff ever! Thank you so much ladies! read more

Boston Cleaners is hands down the best dry cleaner I've ever used. I travel frequently and often need a quick turnaround--and they've never let me down. The team is always personable, professional, and truly committed to doing a great job every single time. From management to the front counter, the service is top-tier and the results are always flawless. It's rare to find a business that combines quality, reliability, and such a warm, welcoming atmosphere. Highly recommend! Malik read more

Shalon is absolutely amazing!!! the best customer service I've seen in a long time. She's so sweet and friendly and always has a smile on her face. She such a great asset to this company !!! And because of that this is the only place I would go read more

Reply to Monica. It is not under my name it's my husband's. We found a better place where they don't loose your items and provide good customer service. Thank you read more

Boston Cleaners always does a great job for me, and they usually have my items back to me sooner than expected. This week, I brought them a large comforter and they got it done in less than 24 hours! read more

The store has new management. She's awful, rude, short tempered and never opens on time. I sat outside today from 9am until 915 when I drove away. I waited until 925 to call and ask what time they opened. The woman who answered called me a liar and said she was only 7 minutes late and there was no way I waited that long. They open at 9. Even if she clocked in at 9:07 that's 7 minutes late. I use to love this place and fully trusted them. I'm not sure if it's new management or if it got new owners but it's gone way down hill. If the woman who answered the phone is not the manager, then she lied to me, because she stated she was the manager and the store opened when SHE got there. I wasn't even that annoyed about them opening late, I was just calling to ask what time they were supposed to be open since they weren't open at 9 like the door stated. Her attitude is what upset me. read more

I was very disappointed with this cleaning service, I feel like I was ripped off. Shalan was very nice when I dropped off my 2 dresses, one a mini and the other a faux leather dress. To my surprise, I never received an invoice as promised. When arriving to pick up my dresses, I asked how much do I owe? I about passed out when Shalan said 56.00 for 2 dresses. She then stated that she could take off 3.00. I said you never sent me an invoice. I then said never again, Shalan then said, well we are not for everyone. I got home and the lining in my shirt dress was not ironed properly. read more

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Brought in a vintage wool jumpsuit and they were able to get it clean for me in less than 24 hours (including lifting one stain a bit more that's been there 20+ years). read more

Brought a shirt in that needed to be cleaned and pressed asap. Shalon(sp?) went above and beyond to help me. My shirt was available for pick up the next morning. No idea what a relief it was to cross that small but important errand off my my to do list. Thank you so much for the warm and welcoming smile and great service. I'll definitely be back! read more

I AM simply amazed at the service. They cleaned my silk dresses and husband's Kenzo, and silk Tommy B. It was refreshing not to have the gasoline smell on your clothing. The pressing is awesome. I asked for a crease in my sleeve service which they said must be requested. To my surprise it was done. The service was top notch. I was greeting with a smile and treated with respect. ADE was a nice girl working her way thru college. The manager Shalan made sure my items were done on time which is good customer service. We were also.able to get a discount and join the VIP list. It is a little pricey. Awesome cleaners and I recommend it to anyone who is environmentally friendly. read more

Boston Cleaners - Kenzo shirt - Dry Cleaning Near Me - Las Vegas, Nevada

This is the worst dry cleaners in the country. They actually charged me for cleaning my comforter and it wasn't cleaned! They lost some of my Christmas napkins and gave me someone else's Christmas table cloth. I returned the table cloth as one should do, but haven't heard back from them on my Ralph Lauren napkins! Horrible place! DO NOT Recommend! read more

I brought in my dad's old uniform, which holds so much sentimental value, and Boston Cleaners did an absolutely amazing job. They handled it with such care and attention to detail, and it came back looking better than I ever thought possible. The staff was professional, kind, and understanding of how important this was to me. I can't recommend them enough for their outstanding service! read more

Boston Cleaners - Dry Cleaning Near Me - Las Vegas, Nevada

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Wow!! This place works MIRACLES I had a tear in my outfit and came 10 mins later for them to fix it!! These women are so genuine. My new Go To! Thank you!! read more

I tried to hand wash a sweater on my own and totally destroyed it. It was discolored and stained and I thought it was irreparable. Still, I brought it in and asked what they could do about it, and they very kindly helped me out and gave me no guarantees. I came back to my sweater being better than when I bought it. It was in perfect condition and they somehow managed to totally fix it. They were so kind in helping me and they seemed just as excited as I was that it was fixed. Thank you guys so much! read more

I love this place Great customer service I'm not taking my Dresses anywhere else but Boston Cleaners read more

They used to be an amazing dry cleaners, pricy, but I knew I was getting top notch dry cleaning. The last two times I have been there service was not acceptable. I brought in a pair of suit pants for alterations, picked up when they said they would be ready, the girl handed them to me and they were not even touched - the hole was still there. They made it right, but I was inconvenienced, non the less, tried them again. I had a large order, picked up when they told me they would be ready, the order was incomplete. The girl at the counter, I won't mentioned name, acted like my time was not valuable and just said come back again when I finally made time to come back, today, this is what my jumpsuit looked like-I do not recommend and will not be back. read more

Boston Cleaners - Dry Cleaning Near Me - Las Vegas, Nevada

If I could give this business 100 stars I would just for the customer service alone. I came in in on a Wednesday needing a shirt and pants hemmed and also needing it back by Friday as I had an event to attend Saturday. Instead of saying no, Shalan said no problem! I was skeptical but I thought let me give this a try. By Friday around noon i received a text saying my things were available and I was able to pick them up. I was not disappointed and would definitely check me back again. If you live in the Southern Highlands area and need a great and reliable place for dry cleaning, I would definitely recommend Boston Cleaners!!! read more

These ladies are a Godsend!!! I needed my daughters ROTC uniform done TODAY and they were so kind to accomodate. Their prices are extremely reasonable! I love their friendliness and prompt service with a smile!! They do alterations too!!! Thank you ladies!! I will recommend EVERYONE to you!! You ARE the best!!!! read more

I brought my Dodgers jersey in on a Wednesday morning and it was white and had a black stain on the back and yellow marking on the very front and they were so small I didn't even think any of this would come out and it was brand new :(. I got a text on Friday it was finished!!! So quick I went and picked it up a week later and omg BRAND NEW! It looked so beautiful it even looked cleaner than when I bought the jersey! When I walked in everyone had a nice greeting and a big smile on their face and had very nice customer service and helped me right away. Thank you ladies for your hard work. Make sure to stop by everyone this cleaners is perfect, convenient, and easy! read more

I recently got my daughter's dress cleaned and altered for her graduation . I was nervous at first because of the reviews but I am so happy I went with my gut and came to this establishment. I first would like to start with the customer service . Shalon was amazing with helping me and getting this down on such short notice , she also let my daughter believe she was calling the shots lol. I got the dress and it looked even better than what I thought . Thank you guys for this . And I usually don't take my clothes to the cleaners but I'm so happy with the results !!!!!! read more

Boston Cleaners - Dry Cleaning Near Me - Las Vegas, Nevada

I'm not sure if I'm reading these prices right but they charged $42 to dry clean a duvet cover. $12.20 a sweater. $19.75 for 1 maxi dress!! Who charges $20 for a dress a lil maxi dress!! & $42 for a duvet cover that's basically a sheet. Complete rip off way over priced for a cleaners and will never return. read more

Boston Cleaners - Dry Cleaning Near Me - Las Vegas, Nevada

The wonderful ladies at Boston Cleaners helped me in a pinch today at a last second request. my family and I are leaving for Boston first thing in the morning because a family member had passed away late last night/early this morning. I needed to have my clothes dry cleaned and they had to be done today. The wonderful ladies didn't even hesitate to help me. I was even 5 to 10 minutes late per their 10 o'clock and before same day guarantee. I was there at 10:10 and they still took my three items. I am very grateful that they were very speedy, and they were very comforting and helping me to have some stress taken off of my shoulders. Will 100% go back to them every time. read more

Wow!!! I'm very impressed with their work! I had the lid of my Starbucks cup pop off from a barista failing to put it on properly. The venti, hot green tea latte, with extra green tea powder, went all over my barely worn sweat shirt. It was one of my favorites, too!! My best friend has used Boston many times before, so I decided to give them a try. They were very quick to help me out, and they were all very friendly and professional! The green tea stains were something out of the exorcist movie! I never thought they'd be able to get the stains out. I was pleasantly surprised when I picked up my shirt today! Monica was awesome! She helped me when I dropped off my shirt, and she greeted me today when I picked up! I will surely be using their services again!! Here's some before and after photos! read more

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This place has changed & I cannot recommend. Store is not clean, dust everywhere, lights were off during the day. Dark, messy, unorganized. There was a miss- quote on my service, and I ended up being charged double what I expected with no service recovery. Receipt for drop offs showing # of items could not be provided. Other places are cleaner, more honest and more welcoming. read more

Shalon is always so friendly and greats everyone with a great smile! The bag drop is super helpful in the days that need to be quicker.

The prices are outrageous and the cleaning wasn't all that great! The chemical smell permeated the whole car.

The service and quality is excellent! Thanks to the young lady up front, I believe her name is Shalon. Excellent customer service and people skills! Not to mention, she's very knowledgeable about the business. read more

I didn't want this review to be negative but here it is. Dropped off 11 shirts to be pressed and folded. I was explicit about them not needing to be cleaned, just pressed and folded. That's it please. "I got you" she said. Also 1 brand new sports coat to be cleaned. Received all 11 shirts back pressed and on hangers. (Not one folded) They had a difficult time finding the jacket which was starting to concern me. But they eventually found it. I paid 96 fucking dollars for my shirts to be pressed with a bunch of hangers and trash I didn't want AND the pleasure of folding everything myself. I asked for a discount, neither of the two girls knew how to input a discount, they said they are new. As much as the girls flirt and try to say sorry for our mistake... it doesn't make up for the fact they blew it. Also it seems most everything is done offsite. Roughly 8 dollars per shirt. Pressed only. I want my money back. That's robbery. Damn. read more

I have never written a bad review on a place, ever. I am a very compassionate and uplifting person, but my experience at this place was a nightmare. My wedding dress had holes on it after being dry cleaned here. On top of that they charged me around $380 to dry clean my $19.99 dress. In fact, one of their own staff members admitted that they felt the charge was not right and wanted to call us. Her boss told her not to tell us the cost. Heres the full story: When I first dropped my dress off, I said I wanted the bottom cleaned, not the entire dress. They ended going against my word and dry cleaned the entire dress. One of the staff members told us that when her boss instructed her to charge $380, she asked if she can calls us to give us a heads up on the price before they began to dry clean it. The manager told her not to call and tell us the price and to go ahead and dry clean it. I literally started crying when the lady said the bill was $380. After calling the owner, they lowered the price to $170. You would think that if they charged that much, the service would be good right? Unfortunately, it was not. My husband paid for it but didn't check the dress until coming home. Threads were coming out, the material had been stretched and it didn't fit the same on me anymore. There was also holes that were not there before. We called back the dry cleaners several times to see if we could get some of our money back for what happened. Everyone we called were extremely incompetent. They did not return our phone calls nor did they care. Very poor customer service. read more

Boston Cleaners - Boston Dry Cleaners damaged my dress - Dry Cleaning Near Me - Las Vegas, Nevada

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I cannot praise Boston Cleaners enough!! First I want to say, we live in a world where customer service is a thing of the past, i think we all know this. Corporations and big tech has taken over. Personalized caring customer service does not seem to exist anymore. That being said, nothing can be further from the truth when it comes to Boston Cleaners and their AMAZING staff. I walked into Boston cleaners desperate to find someone that could Taylor make the blazer that I was warring, i only had the one that was beginning to wear out and I needed it for work. After purchasing several and returning them I realized I was gonna have to have it made. I instantly knew I came to the right place when I was greeted by Shalon. SHALON IS AMAZING!! When I walked in the door and started talking. Nothing and I mean, nothing was more important to Shalon, then what I was saying. She listened to every detail and fully understood how important this was to me. She introduced me to her manager, who was also epic and carried on with incredible customer service. "THE JACKET" It's not completed yet, But I picked up. A secondary jacket that I'm using until it's finished. They did some alterations to it. And I tried it on and was absolutely thrilled, It seemed to fit better then. It did when I dropped it off. And all they did was add an additional button? But it was just beautiful. They took such great care and replaced all the buttons. Even though I said they didn't have to cause, I couldn't find one that matched the other 2. And it's just a work jacket so I didn't care, BUT THEY DID. And on top of that, they did not charge me extra for replacing all the buttons. Boston cleaners, it's the best. I will never go anywhere else !! THESE LADIES DESERVE 10 STARS !! Okay. I just wanted you to know that I wrote this review. And was trying to send it, but it will not let me. It said I had to set up an account or something, so I tried to do that then. It said we were having problems and we can't do it right now. It took me 30 minutes to write this. So I didn't want to lose it. And I wanted you to know I was trying to send it. And I'm going to figure out a way to do it, but I have to get ready for work right now. So I just wanted you to see it. And I'm gonna get it out there. One way or another read more

I have some clothes to take to laundry. After washing, I have to wait three or four times to get enough clothes. After that, it was almost two hundred dollars. Too expensive compared to the laundry shops I did nearby. I will never go back again. Everyone should be careful of this store.Mother Fuck read more

I dropped off a Akris Punto top to get dry cleaned. It is not a cheap article of clothing by any means. When I dropped it off, I told the gal, "this is my favorite top so don't ruin it please" We discussed the material. That puts them on alert!! Long story short, the top is made with viscose. It can shrink under too much heat from dry cleaning or if they actually screwed up, which I think they did, it will really shrink from washing! I called and the gal said that the manager, Monica, would call me back to address this problem and yet it's five days later and I have not heard from Monica! No surprise! Their yelp reviews support how much they don't care. Stay away is my opinion!!! read more