Terrible customer service from a phone system that doesn't list employees to no call backs to poor…read morequality control. Sales was incompetent and unprofessional ordering mis-matched parts and forgetting required pieces. I would never shop here again!

I recently had my bathroom renovated--an intimidating project for me--but lucked out when I walked…read moreinto Splash and began working with Dianne Matta. I didn't know where to begin or what to keep in mind, making me a bewildered and anxious client. But Dianne guided me through each step while asking many questions to zero in on my design preferences and costs. She is a puzzle master, coordinating and putting all the pieces together so the end result is functional and beautiful. Dianne is knowledgeable and professional and you can't go wrong having her on your team. Dee A.

We went to Frank Webb Home in Needham having previously shopped there for other reno products. We…read morehad the pleasure of working with sales person Elizabeth Dankaro. Elizabeth managed that fine balance of being available to answer questions while allowing us space to explore the store alone, not feeling like we are being followed around. We were so happy with our shopping experience that we purchased everything we needed, deciding to not go to other stores first. The Needham store sales people are exceptional, especially Elizabeth Dankaro. Thank you for a great experience!

I had an excellent experience with Frank Webb Home Needham from the first mment of walking in to…read morethe last moment after working with the helpful and competent staff, espcially Elizabeth D. who was extremely patient with all my questions. All the staff were friendly and helpful and the displays were beautiful. Just one detail though to be more sustainable: I wish they had a water cooler instead of using plastic bottles to give to their customers! Very much appreciate the offer of water upn arrivel, had my water bottle and would love to see companies not promoting one time use plastics! Otherwise, great experience! Like Share

We asked Eric to remodel our upstairs bathroom. He and his assistant were always on-time during the…read moreprocess; he always communicated well with us about the project; they did a thorough job and turned our old outdated bathroom into a clean, modern bath that our son says looks like the bathroom in a hotel. The cost was reasonable, and we really like the fact that Eric, the "boss," was always there in person. They did a professional job, and we'd recommend them to anyone!

This review is long over due! I had the pleasure of working with Eric at Sun Shore Construction,…read moreand I couldn't be more pleased with the results of our bathroom remodel. The team had exceptional professionalism, attention to detail, and craftsmanship. They listened to our vision for this small bathroom and they brought it to life with precision. The project was completed in 2 weeks, on time, and within budget. Eric was wonderful to work with. I'm reaching out to him and his team for all future construction needs. Thank you!

I cannot say enough great things about Brian Poolman at Ferguson. I recently tackled a major…read moreproject--remodeling three bathrooms simultaneously--and Brian was my absolute lifeline throughout the process. Managing the fixtures, hardware, and technical specs for three different rooms is no small feat, but Brian made it look easy. He was incredibly organized, ensuring that every valve, trim kit, and faucet was accounted for. He has an encyclopedic knowledge of the products and offered invaluable advice on both style and functionality that I never would have thought of on my own. If you are doing a home renovation, do yourself a favor and work with Brian. His professionalism, patience, and attention to detail turned a potentially stressful project into a total success. Five stars! Lynne S

My experience at Ferguson in Newton could not have been better! I worked with Brittany Cavarretta…read morewho is an excellent, delightful, knowledgeable salesperson and she helped bring my ideas to life. My new primary bath is so lovely and I couldn't be more thrilled!

I will be brief: Arik and his team were the best! They came on time every day, worked very hard and…read morewith quality, finished exactly in the time frame proposed (a first in my experience), and cleaned up every day. The proposal was very fair and their work was impeccable. No shortcuts. But more than all the above, Arik made great recommendations and provided consultation that made the project even better. His integrity was outstanding and his approach was as if he was doing the work for his own family. He was always respectful. I could not recommend his work more highly. I am only afraid that this recommendation might make him too busy for further work I may need.

We LOVE Arik and his team!! Arik just finished a renovation…read moreof our primary bathroom. He did it exactly the way we wanted by replacing the big, old jacuzzi tub with a beautiful, tiled walk-in-shower, new floor, and re-positioning the toilet to a better place. We wanted to keep our double sink vanity/cabinet and the big mirrors, but refreshed them with a good paint job. We love how it looks and works!! Arik and his team are very professional, competent and were a true pleasure to have in our house every day. They arrived on time, were always polite, answered all of our questions, made sure our sleeping area in the bedroom was protected from all the construction dust, cleaned up each evening before they left. Arik told us the job would take 2 to 2.5 weeks and it took exactly 2! The only thing left is the glass doors for the shower. Arik brings in the glass guy Rene who measures, discusses what we want, and then orders it for us. When the glass doors are ready to be installed, Arik will come back with Rene to oversee the installation. Arik's price was quite reasonable for the job, and he stuck with it!! There weren't any real unexpected challenges, but he did a few things extra to make sure the job was done right and did not charge any more than his original quote. We highly recommend Arik for any contracting work that you need, and we will definitely be using him again if and when we have another project. I am attaching "before" and "after" pictures.

The people from Kitchen Tune Up just finished a complete refacing of all of my kitchen cabinets…read more They did a spectacular job. No detail was too small for their attention. They did all of this In five days. The place is totally transformed. I cannot recommend them enough. See the before (wood) and after pictures of my breakfast bar.

Our new kitchen cabinets look terrific, and we appreciate the fine work everyone did. We enjoyed…read moreworking with Mike and Allen to review options and set up the project, and the installers were very responsive to our questions and requests. We found the overall process, from first meeting Allen to go over possibilities and options, to the cleanup, to be very well-organized, timely, and responsive. We also appreciated that the company owner was in touch with us at the key points and that everyone responded to questions and concerns so promptly and professionally. This company is a fine operation!

Price conscious tableware and party supplies. Good service. The place needs a dusting but otherwise…read moreit's great

Amazing--I love this place. I used to come here with my mom when I was younger for fun stuff like…read morecookie cutters and cute bowls (she was getting useful things while I looked around) and I still come now! They've got a huge selection and kind staff, I can always find what I need here. Even really odd or specific stuff that I can't find at the Container Store or Sur la Table. Really great, and fun to visit! Huge selection of the best quality items for an amazing price.

My wife and I got excellent guidance from Darby at Norfolk Kitchen & Bath (Braintree location), who…read morehelped us figure out what we wanted, at a fair price! We couldn't be happier with the result! (Note that in this photo, we haven't yet replaced the mirror, that's why it's a bit too small!) My one note was that Norfolk's own contractor labor was pricey -- and we ended up deciding to hire our own contractor for the install.

We recently contracted Norfolk Kitchen & Bath to do a complete renovation of our master bathroom,…read moreand we could not be happier. From the initial design process with Danielle we felt at home with her guidance, and she made the entire experience fun and enjoyable. Danielle was extremely knowledgeable, and put us on the right path with regard to our budget, design expectations and really helping us to understand how the entire process works. Right from the beginning, we knew we had reached out to the right company. Then came the build process, in which we were fortunate enough to work with Steve Costa who not only juggled a third-floor walk-up, a building from the late 1800s, but also an extremely pregnant woman who was keen on getting this project off the ground and completed as quickly as possible. Steve led a fantastic group of NKB employees and subcontractors, but I would be remiss to not give a special shoutout to John and Mike who were our dream team carpenters, kitchen décor experts, and mental support during the project. Our dog clearly misses Steve, John and Mike as they became best friends it seems during the project. Additionally, Kelsea from the PMA team was a huge help in keeping the schedule/accounting on track for us. We were THRILLED with the final product (photos attached), and we are so very thankful for all of the hard work of the entire NKB team to bring our dream bathroom to life (before the baby, may I add)! If you are looking to have work done, look no further than NKB. We know that we will be using them in the future when needed, with no doubts about it.