Yelena made me the most beautiful custom bedroom curtains…read more She is extremely talented and the curtain fabric is outstanding. I highly recommend her for your custom curtain needs....5 stars...outstanding.

Lena did an incredible job tailoring my wedding dress. She took the time to explain her process and…read morewhat her recommendations were. On my wedding day I felt very confident and secure in my dress. Despite it being a strapless dress I never felt it slip (even while dancing!). It's very clear to me she is an expert in her craft. I will definitely be going back to Lena in the future for my tailoring needs!

Excellent customer service, Rich is great informing us the progress of the installation! the blinds…read morelook amazing! great quality and highly recommended

I put in a request for a quote on the website and got a prompt response and had an appointment set…read moreup for the next day. Rich arrived on time with many samples to choose from. He measured the windows and told me he'd provide me with a quote the following day. I got the promised quote (very reasonable) the next day and decided to proceed with the project. The shades arrived within the time frame Rich gave me and when he had them, he called to schedule the installation. Rich and his coworker again arrived at the promised time and the install was so quick! I'm in love with my new shades. At a time where it's hard to get a contractor to just return a phone call, Rich and his company were a breath of fresh air from start to finish!

After 18 years of loyal, but damp, service, we had to replace three large Hunter Douglas blinds in…read moreour bathroom. The design is a bit complicated as we like to keep the shades open at the top to see the sky in the morning. The Barrows team was fantastic in reviewing all the style and price options. Most importantly, they sent a measurement person who also brought a sample book, so that I could see the shade options and colors in the room. We are extremely happy with the final result.

This was my fourth time using Barrows for window treatment. Obviously I was pleased if I used…read moreBarrows for each place I lived. Never again. This time they badly mis-measured the windows in a bedroom. Because of that mistake, the window treatments were unusable and had to be re-done. For a few months, Barrows gave me an expected date of arrival, but the date kept being pushed out. Eventually, Barrows stopped up-dating me and I heard nothing. I began calling to try to get information. I thought I had been forgotten and my order lost. Every time I called, I got a different person. In all, I was passed around to five different people as I tried to get information. It took five months to get the window treatments and when I did get them, they were not the original fabric because that was no longer available. (Barrows did not notify me this was going to be the case.) In the past, the installers have been excellent. This time, the men who came to install, did not know what they were doing and I had to argue with them to place the window treatments so that the most light could be blocked. Barrows eventually offered me a small amount of money as compensation. Imagine my feelings when the window treatments I waited so long for finally arrived and were installed, to get a coupon from Barrows for $500 to be used upon initial consultation. That was like adding insult to injury. The delay in my receiving my order was not Barrows' fault. That was a supply chain problem that began to develop just at the time of the order. The original mis-measurement WAS Barrows' fault. Had the original measurement been done accurately, I would not have encountered the supply chain problem. I don't think Barrows is the company it once was and I would not use them again.

This company was flexible and reasonable in timing, service and price. Quick simple work and…read moreadvice. Very happy.

Fantastic job restringing our Roman shades. Great service…read moreand value. They went above and beyond making the shades functional again.

Went to the showroom in West Roxbury. The man in charge said he could only come out to measure in…read morewellesley if he had another person ordering in wellesley otherwise it's not worth his while to come all the way out...really? I booked him anyways and 3 weeks went by still he didnt come out to measure. I called and he said the same thing. "Couldn't get out to measure because no one in my area was ordering?????" I was hoping to get 2 Pro Via storm doors. I dont recommend this store.

Just got blinds and shades installed for whole house . They look great…read more Support small businesses

The entire process with Designs Blinds & Drapes from selecting the perfect draperies, with regard…read moreto appearance and materials that matched my vision, to installation was not only seamless, but also thoroughly pleasurable. Mike made a personal visit to my apartment initially to take measurements and he brought a variety of swatches that closely matched the initial request I made while at the store. I felt very heard because my request was not the most common (100% cotton velvet); yet, Mike clearly directly responded to the design guidance I gave to the shop and came fully prepared. Because I live in a rental apartment, I wanted to install draperies that would serve as a wise investment and be versatile even when I eventually move. Mike helped me to make specific, cogent choices along these lines that will serve me well in the longterm. Mike also sent a full catalog to me so that I could browse rod and finial options and replied promptly and with care to my various follow-up questions. When the order arrived, I received a call to schedule the installation. I appreciated the clear, proactive communication. Mike, Chris and Peter, a capable trio, arrived on time on the appointed morning and worked meticulously, precisely and with thorough zest and dedication to their craft. They planned ahead and spent a generous amount of time to ensure that the draperies were installed to the highest standard. I felt that they deeply respected my space, not hesitating to take off their shoes at the door. They came prepared with tarps on which they laid their tools to protect my rugs. They made sure I was happy with the work and even went to great lengths to steam each velvet pleat, resulting in an impressively polished and opulent appearance. Clearly, Mike (and DB&D) bring decades of experience and refinement on all levels of the business. This is a local business that deeply cares about and invests in its relationships with both its customers and other local businesses. The entire experience was luxurious and it's really the kind that can only derive from extensive pre-planning, comprehensive logistical coordination, and a developed intuition for emotional attunement - because making the customer feel comfortable and the entire process feel effortless is ultimately the acme of immeasurable value. If you are looking for a local, truly values-based, customer-oriented experience of the highest grade, Designs Blinds & Drapes is for you.

First time working with Designs in Blinds & Drapes. Excellent experience. Lisa was unbelievable…read moreand offered her design experience, but was open to what I thought. Dan the installer of my drapes and shade was on-time, very polite and a perfectionist to make sure my drapes hung correctly. I will refer to all my friends and will use Designs in Blinds & Drapes again.