My husband gifted me a Spavia Day Spa massage for Mother's Day earlier this year and I decided now…read morewas finally the time to use it! Please don't let the online scheduling portal detour you from enjoying the luxury and superior customer service Spavia has to offer. I wouldn't even bother trying to book an appointment online if you're a first time guest - just call! Per other Yelpers, I booked with John because I enjoy deep tissue and apparently he is great (spoiler alert: HE IS THE BEST!!). Heads up though that he is booked weeks in advance, and yes, he is worth the wait! Upon arrival you are greeted with a warm neck pillow while you fill out a simple new guest form. Standard questions like "where is your pain generally located" etc. As an avid massage receiver, I've never been asked "what music do you prefer during your massage" or "what scent would you like?" The customization they offer is top notch and I appreciated the options. Once your form has been completed, you're taken back to the immaculate locker room and provided with a robe and sandals. This robe...WOW. It was probably the most lush piece of clothing I've ever placed upon my body. I wish they sold them at the spa because I would've purchased immediately with zero buyers remorse. You are shown a locker to place your belongings in with a lock, so you don't have to worry about leaving your purse/jewelry while you enjoy your chosen service(s). There is also a restroom and shower. Once changed, you migrate to the waiting area where water and tea is provided if you'd like. Okay, now to the best part, the massage... FIVE STARS. John was extremely professional, listened to my areas of concern and the 60 minutes felt like two hours. He was very meticulous and the pressure was exactly what I wanted, firm and deep. If you like firm, book with John. I can't rave enough about him!! Overall experience exceeded my expectations and upon check out I booked another massage with John and a facial. Thank you Spavia for allowing me to relax for once since having my baby 4 months ago!

Each service person was great! I had a body scrub with Leslie. She was friendly and attentive, and…read moremy body felt amazing afterward. The only thing that was a bit of a let down was the boxes and new counter still in packaging in the front lobby. However, the warm neck towel upon check-in made me forget all that.

I had an amazing experience at Culture!!! The staff was so friendly and the environment was very…read morerelaxing from start to finish. They have added some wonderful new amenities, which include the igloo room after your massage. Rachel was fantastic and gave me the best Himalayan stone massage. I definitely recommend Culture Day Spa!! Best spa in the area!!

i had the most wonderful facial yesterday with natalie, she was so professional ,knowlegable and…read morevery sweet. The spa is amazing!!! So beautiful. Had a great time.

Still as great as when I updated my review last year, so for great info, read that. This is simply…read morean addendum (wink) ... The co-ed lounge still offers space to sit and wait. They have complimentary snacks and flavored water. There are also still cozy blankets throughout the room you can use. I will say the chairs are not super comfortable so which I would bet is to ensure you don't lounge around all day. The complimentary drink situation hasn't changed, but they have added clarification at the front desk and in the lounge. ONE complimentary drink is offered (wine, champagne, mimosa, tea) and you can choose to have it prior to your service or after. I would recommend if you are arriving less than 30min before your service OR it's busy, get your drink AFTER! There are only so many staff members and if it's busy your drink won't be delivered with enough time to actually enjoy it prior to your service. They have removed the door from the shower and replaced it with a curtain so it's easier to spot. HOWEVER, they do not offer towels larger than a washcloth, so if you plan to shower BRING your OWN towel! They do however have complimentary shower gel, shampoo and conditioner. For the first time I ever I included a facial to my visit. The Repair and Revive facial was incredibly relaxing and my skin looked wonderful! I do wish more instruction had been offered when I checked in as this was my first facial. For ex: - Do I wear a robe, or go in my clothes? A: Either. You take off your top and they have you wear a wrap before climbing under a warm blanket and lay on a table (like a massage). - Should I shower before because I won't want to wash my face after? A: yes. Sunscreen and other creams were added to my face so I did not want to shower after. -Should I have my hair done or leave it messy after a massage? A: They massage your neck and around your hairline with oils then wrap a soft headband around your hair to keep it off your face. I had a new woman giving my massage and a new woman do my facial and both were incredible. I have yet to request the same person when I return because truly no matter who I get, they are incredible!

Place sucks... terrible service and never get your drinks right…read more Attached is a photo of what i looked at for 2 hours

Angela was amazing! The whole experience was so relaxing! The hydrafacial was super great for my KPread more

Be very careful coming here, they will charge your card without asking, or permission. I had a $500…read morecharge run on one of my cards on file after I had already left AND paid for my service on another card. It was very suspicious and strange. Felt borderline illegal to have your card run without any notification or phone call or anything.. very strange and suspect. Be careful. I would delete all card numbers on your account!! Unfortunately after years of being a member and spending thousands at Haitus I will likely never be back

There is something about soaking...the envelope of water over your body, the quietness as you sit…read moreor the engaging conversation of others, the welcomed tiredness that comes from a few hours moving from pool to pool or rejuvenation of muscles as you finish your day. I have been fortunate to visit several times since WS Colony opened. While not a fan of their pricing, I have managed to take advantage of offers to visit. I've completed early morning, almost full days and evenings but I enjoy end of the day as I tend to towel off, head home to bathe and sleep off the day. The locker rooms are big enough to handle large crowds as I've never felt uncomfortably close to other patrons in the room. The saunas located around the property are a nice touch and also welcoming as a moderate way to dry off. For and amped up experience, ask about the soaking regimens in which you soak in different pools for energy or relaxation/recovery. The food and drink offerings are satisfying and presented well. I have not used their services, but feedback from a friend from my last visit was positive. The downside is that patrons tend to leave their cups EVERYWHERE. ALSO - they haven't figured out the pricing so we have seen many changes in structure. I will continue to visit especially since they are completing some renovations to an already comfortable place.

got the membership for a over a week and a half now and have been here a handful of times now…read more(~6x). Each mineral pool has their own benefits (circulation, muscle relaxation, etc) and the temperature of the pools changes daily. During the weekdays, it is soothing and tranquil. However, when it comes to weekends, its the complete opposite, almost like a pool club. It gets very crowded which is fine however, people play music on phone speakers, talk loudly and it gets very messy - empty cups, towels, drinks left everywhere and it can remain on the edge of a pool for a long time. I would recommend coming during the weekdays

Shelby was INCREDIBLE! I am beyond pleased and the results look better than I could have ever…read moreimagined. I never in my life thought I would have nice lips and now she made that dream come true. She is so calm and professional, knowledgable, and made the whole experience amazing. I also got Botox and am so very pleased. Catherine at the front desk also demonstrated excellent customer service throughout the entire process. Thank you so much!! Highly highly recommend!

Top photo: 4/11/2025 Bottom: 6/1/2025…read more Loving the results of my first masseter Botox! Skin Spirit fit me in for a last-minute appt before my CA trip. It was quick and painless. Thank you! My new go to place for my beauty needs! Plus I love the aesthetic of the clinic!

Wanted to do a body massage for quite some time so we thought of trying this place…read more We reached little early before our appointment to fill some waivers it was very chilly outside glad they took us little early. Katie checked us in gave the forms to fill in & we were seated in the waiting area. We were asked for beverages hot/cold we took some water & waited for our massage specialist. It was a couple massage so it was done in a private room which was made ready for us & everything was explained in advance about our massages also they asked us for any special areas to be given extra attention while massaging ... we loved that the bed was nice & heated also neck support was provided during the massage which was a plus . Our therapist was nice & caring paid attention to every detail & once finished they waited outside for us to ask about the experience which was very thoughtful. Overall we liked the place & the massage experience. Please don't expect any frills like mimosa or big lounge area for relaxation or pools. Most of the high priced hotels have that kind of luxury services . This place is specifically for quick massages or couple hours of relaxation from your hectic schedule. They also offer various services like facials , body rituals, foot massages....

We had a good couple's massage…read more The place though not decked up and not have the frills, definitely ,had the basic amenities for a good massage and the massages were given deftly and with expertise. Slightly pricy for the offering but a good place within Plano!

I really enjoyed my first time here. I selected Mother's Day Wellness Massage + Reflexology (20…read moremin)+ Yoga Balm + CBD Boost - 80 Minutes. The Only feedback I would have is the communication in what's required when you're getting packages. My reflexology was supposed to be 20 min just feet and that didn't happen. But they did switch my person right before I was suppose to start so maybe that was missed in translation.

We wanted to treat ourselves for our Wedding Anniversary + My Husband's Birthday and we are soooooo…read morehappy we did! We've had our fair share of massages in life especially at resorts and out of everything this has been AMAZING! Firstly, booking was easy and they have plenty of availability! We were interested in add-on/enhancements so we came early to discuss and Kai was awesome at explaining everything. We booked a Couple's Wellness Massage and my husband added the Apricot Oil and I added the CBD and we were offered a promotion for the Himalayan Hot Stones. The massage was a combination of Swedish and Thai that included stretching plus our add-ons and I've never felt better. We had dinner afterwards or I would've also gotten the scalp + face massage. I'm coming back to see Yoshi for it all...she was fabulous! My only issue was that at the beginning when we were changing someone knocked and opened the door immediately. Not sure who it was and not happy about that part cause I wasn't ready. They offered us drinks at the end and even took our pictures! The front desk receptionist is a photographer per Kai and he did got a great shot!

Awesome spa at this time however, spa castle is currently under renovations up in the Carrollton…read morearea, but if you get a chance go there.

4/5 - Great First Experience With One Important Concern…read more This was my first time visiting Spa Castle, and I'm happy to say they did not disappoint. There are multiple pools and saunas, each with different temperatures and benefits to explore. Whether you want to detox, relax, or simply enjoy the water, there's plenty to choose from. You can also book add-on services like massages or scrubs for a more personalized experience. There are plenty of areas to relax, both indoors and outdoors, and while children are allowed, we thankfully didn't have many around us during our visit, so it still felt peaceful and serene. The locker room and bathhouse areas are fully nude, which is something I chose not to experience due to personal preference. However, one thing I did feel strongly about as a parent of girls was the fact that children are also allowed to walk around nude in these areas. While I understand this is part of the cultural setup for some spas, I believe Spa Castle should consider a policy that prohibits nudity for minors. Unfortunately, pedophiles don't have a "look," and some parents can be completely unaware of their surroundings. For the sake of child safety, I'd strongly recommend the spa reevaluate this policy and put something in place to protect the kids. Aside from that, I had a great experience overall and can't wait to return to see what the upcoming renovations look like. This place has a ton of potential and offers a unique, refreshing escape from the day-to-day.