After years of trying to find the right dental office and dentist, I have finally found the one!…read moreBothell Smiles Family Dentistry is located in Downtown Bothell, near the Bothell Library. The office is tucked away on a street off NE 185th Street, just past the Harbor Homes. They have their own private lot, so parking is easy to find. Making an appointment was simple and quick, thanks to the helpful staff. My first visit to the office was back in October 2024. I was seen by Dr. Gillian Lim and the dental hygienist, Ben. Ben performed the initial exam and cleaning, and then Dr. Lim came in to greet me and do one final check and cleaning. The entire staff was very warm and welcoming! My first impression of the office and staff was so positive that I decided to bring my parents here as well. During my parents' initial visit, I had the pleasure of meeting Dr. Karen Wang, who was also very warm and welcoming to both them and me. She paid a lot of attention to my parents and made sure they were comfortable during their dental workup. Dr. Wang was very helpful in explaining any additional dental work that needed to be done and made sure to answer any questions I had. My mom even praised Dr. Wang for focusing entirely on her--the patient--rather than engaging in small talk with staff while working. She had experienced that kind of distracted care with a previous dentist and wasn't a fan of it. I would highly recommend Bothell Smiles Family Dentistry and their team to all of my family and friends! TL;DR: After years of searching, I finally found the perfect dental office--Bothell Smiles Family Dentistry! The staff is warm and welcoming, appointments are easy to book, and both Dr. Lim and Dr. Wang provide exceptional care. The office is conveniently located with private parking. I've even brought my parents here, and we've all had great experiences. Highly recommend to family and friends!

Dr Wang and Dr Lim are two outstanding dentists. They are top of their class in knowledge and care…read moreand I highly recommend them. I started seeing them after my dentist of 40 years retired. I was hesitant to go to a new and much younger dentist but was very impressed after my first visit. I have been going there for about 4 years now and continue to be impressed. Great dental practice! Even though they're UW Dental School graduates; they're great. lol GO COUGS!!

I just want to start by saying this is by far the best Dentist I have ever seen in my 37 years of…read moregoing to the dentist. I have had traumatic experiences in the past and am terrified to go to the dentist. Dr. Schwartz took the time to get to know me and my teeth and has made my experience so much more comfortable. The front desk staff is beyond helpful and also added to making my overall experience a great one. I am no longer afraid to go to the dentist. Thank you all for changing my outlook of the dentist. I highly recommend them.

EDIT: changing 5 star review to 2 star because Dr Boriotti retired and I had a bad experience…read moretrying to make an appointment for the first time in all my years of going there after he left. Staff change. Also, a tooth fix on my wife didn't fix the issue. (PREVIOUS: This Dentist is top notch. He has been in Bothell for decades. His staff is good too, always very nice and professional too.)

I have been going to this dentist for over 2 years now. The staff is attentive and VERY friendly…read more The 2 doctors who are there are incredibly capable, friendly, and very attentive to detail. I have a medium case of dental phobia and they are considerate to me. Additionally, my gag reflex is very sensitive and that has not caused any anxiety or tension during my visits. My husband also has been going to see them and his teeth needed extensive cleaning and treatments for gum problems. They have catered his treatment to his needs, holding our finances in careful consideration. I can not recommend this clinic more highly.

I have been coming to this dental practice for over four years. I have had great, if somewhat…read moreimpersonal, interactions with various hygienists, dentists, and staff members and had no complaints until today. After every cleaning I have always scheduled a follow up appointment, put it in my phone, and that is that. Recently I'd been getting several texts asking me if I wanted to move up my appointment (not unusual). This time I responded to those texts saying I couldn't make it in at the newly offered times and needed to keep my original appointment. Today I showed up for my appointment and the front office lady told me that I had no appointment and I never did. When I showed her my multiple texts that asked me to move my already-booked appointment, she said that clients only get those texts when they don't have an appointment and that they couldn't accommodate a walk-in today. When I asked her why the text would ask me to move an appointment if it didn't exist, all she did was repeat that those texts are only sent when a person doesn't have an appointment. Again, I've been coming to this spot for over four years and have gotten multiple of these texts in the past when I had appointments booked. I told her politely that I always book a follow-up at my previous appointments and had my calendar reminders on my phone and work schedules. She responded that no, I was wrong, and I never had an appointment. No "it could have been a scheduling glitch," no "oh my apologies maybe we just messed up on our end," nothing. I was wrong, period. I have no desire to continue my health care at a place that can't keep their records straight and has such poor customer service. Will happily go elsewhere.

I had a sudden chip in a filling behind my upper front teeth on a Sunday night, and was anxious…read moreabout it not getting worse! Dr. Hanrahan's office was able to get me in on Monday morning and I was able to walk out with everything restored and good to go! Very grateful for the quick response, expert care by both Dr. Hanrahan and his Tech Tanya, and over-all great experience. I would highly recommend Dr. Hanrahan. (Have been a patient for over 20 years.)

I have been coming to Dr. Hanrahan for about 30 years. He is the most gentle and kind dentist, I…read morealways have a positive experience. His hygienist Colleen is so sweet and makes my dental cleanings an enjoyable experience. I love having my teeth cleaned here because it doesn't hurt! Maurine at the front desk and Tanya Dr. Hanrahan's assistant are both so friendly and helpful. I will be a lifelong patient and highly recommend coming here!

Staff is wonderful, friendly atmosphere and excellent communication. Highly recommend Dr. Schwark…read moreUlrich and her practice to anyone in the area.

Everyone at this office is amazing! They give such great care and the atmosphere is laid back and…read morefun. We love going!

I have been a patient here for many years, on and off, and unfortunately I need to share a…read morerecurring issue around insurance transparency and professionalism. I stopped coming last year after the practice dropped my Delta Dental insurance. I recently decided to give them another try because I now have dental insurance through Cigna. Before my most recent appointment, I sent my insurance information in advance by email and also confirmed it by phone. The office booked the appointment with no mention of any issues. I drove there, took time out of my day, and once I was already sitting in the chair, I was told that the practice had dropped all insurance and asked if I wanted to proceed, pay out of pocket, and then personally deal with whatever reimbursement my insurance might or might not provide later. This conversation happened with a dental hygienist, not an office administrator, despite the practice having administrative staff, and it was extremely uncomfortable. It felt inappropriate for a clinical provider to be put in the position of handling a billing and insurance issue. I declined and left, having wasted time commuting and attending an appointment that should never have been booked under these circumstances. This same situation has happened to me before and is exactly why I stopped going previously. What is most concerning is that all responsibility is placed on the patient. You are expected to manage insurance reimbursement yourself, the practice takes no accountability, and they reserve the right to charge whatever they choose, often well above standard ADA fee guidelines. There was also no follow-up of any kind from the office after the visit. No courtesy call, no acknowledgment, and no attempt to address the situation, which further reinforced the lack of professionalism. The office is beautiful and the staff is welcoming, but the lack of upfront communication, pricing transparency, and professional handling of insurance matters feels misleading. I am sharing this so others are aware and can ask very direct questions before booking, especially if insurance coverage matters to you.

We had used McCauley for several years and always enjoyed coming. The were always professional and…read moreempathetic. I appreciated their ability to build crowns in house while you wait. We only stopped using them due to insurance issues.

Only been twice but all was good. Didn't push for unneeded work. Everyone friendly and…read moreprofessional.

This is my favorite dental office ever; meticulous medical staff and excellent customer service…read moremake it a joy to visit. Highly recommended.

A family member said this place is aggressive and do not listen to the word "no". They said she…read moreneeded a crown that's going to cost over $1,000+ & asked her 3 times if she wanted to pay some now AFTER she told them 3 times she wanted to wait. Her husband has a missing tooth. The previous dentist said it was far back enough that it would be difficult to work with and at his age, he didn't need it. This office pushed this elderly man to get a new $2,000 tooth & it felt almost as if they were trying to guilt him, as if this one missing tooth is going to prevent him from chewing. He has all his other teeth. Even though the office was told NO more than once, they emailed them an entire plan for a new tooth. The family member went back and once again they were pushing her as to why her husband needed a new tooth. She wasn't the patient. Why were they discussing his treatment with her? These patients are elderly. The elderly cannot afford thousands of dollars in dental care. Everything is more expensive. Their insurance premiums are skyrocketing right now. I'm trying to get them to a new office because this office feels predatory. Take no for an answer.

From the owner: Dr. Liao provides comprehensive dental care as both a prosthodontist and general dentist. He is…read morepassionate about helping patients restore their smiles and maintain lifelong oral health. He emphasizes the importance of oral health in overall well-being, encouraging patients to take an active role in their dental care. Whether teaching students, leading in the dental community, or caring for his patients, Dr. Liao is committed to making a lasting impact in the world of dentistry.

Friendly and caring staff that give great care to my teeth! Lots of options with state of the art…read moreequipment

Excellent costumer service, flexibility in scheduling and awesome staff!…read more This has been the best dentist practice I've ever been treated. Highly recommend them!

I don't have to use this clinic, i could go to a different doctor but I didn't have insurance when…read morei started going a decade ago. I love my Dr. Chin. They have always treated me fine, thats why I stayed with them. I was a mess when i came into the system because I have overlapping complex issues. I went into my first appointments bringing in a sheet of paper with different boxes describing problems and they went through the list. I didn't go in looking for a cure, I went to get disease management. And i have.

Outstanding Care from Ana Haberman, ARNP, Dr. Thomas Chin, MD, and the HealthPoint Medical Staff in…read moreBothell! Ana Haberman, ARNP, has been my husband's and my primary care provider for almost two years, and we couldn't be happier with the care we receive. Ana is incredibly knowledgeable, patient, and truly cares about our concerns. She always takes the time to listen, answers all our questions clearly, and never makes us feel rushed. On the occasions when Ana wasn't available, we saw Dr. Thomas Chin, MD, who was also very knowledgeable and caring. He made us feel comfortable and well cared for during those visits. The entire HealthPoint medical staff in Bothell is professional, friendly, and welcoming. They always respond quickly and are great at taking care of your concerns, which makes a huge difference in feeling supported and confident in your care. If you're looking for a provider and medical team who combine expertise with genuine compassion and responsiveness, I highly recommend Ana Haberman, Dr. Thomas Chin, and the HealthPoint staff in Bothell! N&M