Kevin Crawford, Sr. Water Operator in charge of water chemistry and quality came to our home today…read moreto check our water due to my wife complaining about an earthy taste and smell. Kevin was the utmost professional and a pleasure to speak with and explained the testing process and timeline. In dealing with the water district the caliber of personnel and their knowledge regarding their specific discipline or trade is second to none. I am quite thankful for the quality customer service and technical expertise that the water district provides. Their goal is quality water municipal delivery and stellar customer service. Highly recommended

1 Star Moulton…read moreNiguel Water District shut off our water during extreme heat without any meaningful advance warning or phone call. We have an infant at home, making access to running water especially critical for drinking, sanitation, food preparation, and basic care. This is unfortunately part of a larger pattern of problems we have experienced. Previous grievances I submitted have not been meaningfully addressed, and it increasingly feels as though customer complaints are simply ignored. We are also concerned about whether we have been treated differently from other customers and have raised concerns regarding possible discriminatory treatment. If anyone else has experienced similar treatment, unexplained shutoffs, lack of notice, ignored complaints, or other serious problems involving Moulton Niguel Water District, please reach out. I am interested in hearing from other affected customers and am prepared to consult legal counsel regarding whether a broader legal action, including a potential class action, may be appropriate. We intend to pursue this matter through the appropriate regulatory and legal channels. Turning off a family's water without meaningful notice during extreme heat, especially with an infant in the home, is completely unacceptable.

Quality potable water delivery with fantastic customer service. Their rates and professionalism are…read moreon target with this industry and their workshops and conservation efforts are truly appreciated. The annual water quality report is sent out to all customers and the checks and balances appear to be spot on. Good company and solid reliability. Recommended

Super nice customer service, but they can't really help you with anything. The website is outdated,…read moreand it's horrible to set up autopay. My CC number has changed, and I couldn't modify the payment on their website. So frustrating!!!! I now call their automated system on my phone, and every single month I make a payment. What an inconvenience!!! On top of that, my monthly bill is incredibly high, and I don't have a lawn to water, I shower and minimal laundry, and use my dishwasher every other week. The water quality is not the best, either! SMWD needs to update their website, have an app, and make life a little easier for those who have an issue with their water! They need to improve EVERYTHING!!! Enough said....

I used Coastal Bin Cleaning for the first time last week and I am very happy with their service…read more Their communication was excellent, they arrived on time, and the trash bins were sparkling clean. I now plan to use their service regularly.

I had to cancel my service after ongoing issues with billing and inconsistent service. At this…read morepoint, it became a part-time job for me to monitor my credit card statement and keep track of whether my bins were actually being serviced. I had a monthly service, but they did not consistently come every month while continuing to charge my card every month. My last actual service was May 21. On June 18, they arrived about two hours late and were then not allowed access to my neighborhood. I understand that things happen, but they had already been running behind, and I was charged my credit card on file for a fuel fee even though the situation was not something I caused or could control. They also did not attempt to service my bins. I contacted the company and requested a refund. I was told, "Our team will review the option to apply as a credit or refund and will follow up shortly." I was also told they were backed up. It has now been eight weeks with no follow-up, no refund or credit, and no bin cleaning since May 21. The lack of communication and the continued billing despite inconsistent service were ultimately too frustrating, and I decided to cancel. I shouldn't have to constantly monitor my credit card and service dates to make sure I'm being charged correctly and actually receiving the service I'm paying for.

What a complete joke and embarrassment of a company. Shame on everyone who works here, or is in any…read moreway associated with Irvine Ranch Water District. This is by far the lowest rated utility company I've ever come across, and after just my first month of having an account with them, it's no wonder. First off, I recently received my first bill in the mail. That's when I learned of a $30 service establishment charge and $75 deposit. Annoying, but not the end of the world. However, after creating my online account to pay the bill, I noticed the Amount Due was higher than my actual statement. No explanation on the website whatsoever as to why that is. Are they just hoping customers don't notice? After digging around the internet, it looks like they decided to charge me a 10% late fee for the deposit and service establishment cost, which I never received a bill for in the mail. I honestly cannot believe this company charges a late fee so quickly to begin with, and at such a high percentage of the bill. I have never heard of that before, and I've dealt with plenty of corrupt companies. Well, I guess this one tops the list. I seldom leave one star reviews, but Irvine Ranch Water District is well deserving of this one. I guess this is how Irvine's water utility company welcomes new members to their community. With a $105 service charge + 10% late fee (before any actual usage). What a shame and disappointment this company is.

I recently moved into my new home and had a very disappointing experience with IRWD. I saw their…read morecompany van in front of my house, but since I wasn't familiar with them, I didn't realize they were shutting off the water. I walked toward the technician and kept saying "excuse me," but he completely ignored me and drove away. When I called IRWD right after to explain that I now live here and simply forgot to start service, they still refused to send him back without charging an $80 fee. I understand having policies, but there was absolutely no courtesy or understanding for a new homeowner who was clearly trying to communicate with the technician. The whole situation felt unnecessary and very frustrating.

Visited the community center for many piano recitals because the available stage space. Recently…read morefound out that they have open court available for you to players. Will be brining my kids to let them some basketball on the open court hours. The youths can be registered to play with the front desk.

Likes: + 4 pickleball courts…read more + Friendly players. + Very short wait. You likely only have to wait 5-15min between games. (At other parks you can wait up to 50min because they only have 3 courts or each court has its own queue.) . Only the pb court lines are drawn. Thankfully, the Community Center staff provides portable nets. . Almost everyone here is a beginner. Level 3.0 and below. . At night, the lights are decently bright. Might be slightly dimmer on the street side. Non-likes: - The 4 courts are too close together. Neighboring distractions/interferences are common. They should've drawn the 4 courts farther apart. Need a little portable fencing to separate between courts. - On weeknights the Center, and thus the restrooms, closes at 7pm. - A bit of a maze to drive from the main roads to the nearest parking lot, then to walk around the skating rink to reach the pb courts. Wish we didn't have to cross a skating area to play pickleball everytime. - The courts are next to the street, so traffic is noisy occasionally. - Outdated webpage.

We recently acquired a home that had no pressure regulator, and the high water pressure was causing…read moreissues throughout the house. I spoke with Cameron of C & C Plumbing to discuss the matter and hired them. They installed a quality pressure regulator, and it made an immediate, noticeable difference. Our appliances are happier, the knocking sounds that used to happen whenever the irrigation system turned on are completely gone, and our house pressure is finally back to normal. They showed up on time, quoted a very fair price, and were clearly knowledgeable about which quality parts to use. The clamping equipment and materials they installed are top-notch--built to last and give us years of worry-free service. It's obvious they take pride in using the best rather than cutting corners. I highly recommend them for any plumbing work. They were professional and reliable. We scheduled a follow up visit and they installed a Moen Flo unit as well that will give us further piece of mind. (the blue tape on the photo is covering the water-gauge since I didn't want it to get wet and collect water spots over time making it difficult to read). Thank you C&C Plumbing!

This is my first time using C&C plumbing and I found them on Yelp based on their positive reviews…read more They were very quick to respond to my inquiry and were able to provide a fair quote. Brayden was professional, friendly, knowledgeable and he took the time to clearly explain the issue and the necessary repairs. When an additional problem was discovered, Brayden helped identify the correct replacement part, and once it arrived, he returned on the next available day to complete the project. Thank you!

Fransue was a great help to me as I was struggling to set up my autopay and with his help I was…read moreable to do so.

I had some awful service before but this company takes the cake. The city did not pick up my…read morerecyclables on 6/30/26. I called them the following day to find out why. 8 calls and 1.5 months later and they still can't tell me why. They never called the city to find out why. I asked for a credit since they were unable to follow through with my service issue, and, well, they said to ask the leasing company. Warning, never do business with them, they are incapable of resolving the simplest issue like making a phone call and making an inquiry. Oh and don't ask for a supervisor, they say there is not one on site. Not sure how that is possible.

I can't believe I've never been to this library and community center before. I was very impressed…read morewith the overall campus, especially all the fountains outside. It had a really peaceful vibe. I came today for a free adult art class they had and I guess they do a free art/craft class for adults on the last Wednesday of every month. Today's class was to make pressed flower sun catchers. I cannot believe it was all free! They provided all the supplies and instruction. Mia & Helen were fabulous instructors and helped through the whole process. I can't wait to come for more classes in the future.

Quaint library in the community center. It's quiet but they are relaxed about chit chat…read more There a ton of available computers but go to the 'Workstation' desk to reserve one. Bring handy wipes for the keyboard and mouse; not too clean.

I needed to address my AC not working suddenly right before summer. I landed in just right services…read morebecause they had the quickest turn around. Everything was resolved quickly and instead of charging me a good amount for a one time service, they offered a twice a year tune up plan for less, and would include this visit as covered. Took them up on it and have already gotten in my summer tune up with a winter tune up coming soon. For my summer tune up, Brandon was super friendly, fast and efficient. Above and beyond my expectations and the service was a lot easier than I thought it would be. Great experience overall! Glad I've contracted their services and am a member of their HVAC maintenance program.

Summer is around the corner so I wanted to get a tune up for my HVAC. I inquired through yelp and…read moreit messaged 5 places so I just went with the earliest appointment. I had low expectations as my previous technician with a different company from last year barely did anything and did not even check our drain line inside the home. McShane was our technician and he's the reason I'm even leaving a 5 star review. He explained what he was doing and answered all my questions. He was respectful of the property, used shoe covers before entering, and asked permission before moving things around. You notice those little things when you've had a bad experience in the past. I would say the value is also worth it. It was $85 for the tune-up. I was obviously looking for something cheaper but you get what you pay for. Overall great service!! This company will now be my go-to for my HVAC needs!