Excellent service, good price. He sized 2 rings and polished…read morethem up beautifully, too. I highly recommend this business.

Always performs an exceptional job. He can repair any watch you take to him. I have used his…read moreservices for 2 years.

I do not know if other customers react to the ambience inside the store or on the street the way I…read moredo. I am elderly, and remember a downtown very different from what now often looks to me like the Tenderloin. This is not the fault of this store, but circumstances now make entering like being processed into a high-security facility. The focus is now on high-end work, and general services like wristwatch band replacement are no longer available. The staff was faultless in civility and instead of saying no, we can't do it--as is so common nowadays--I was referred to another business which I happened to know was reliable. That is, it was informed advice.

First issue was with watch repair. They supposedly have an in-house watch repair person, so I asked…read morefor an estimate to realign hands on a watch (minute hand wasn't on 12 when hour hand was on a marker). I was told that the repair person was not at the store at that time, but they would get back to me with an answer in the next few days. They never did, and so I called back. Holy cow, the run around I received rather than a simple dollar estimate. I know it's expensive, but they refused to give me a straightforward answer. Finally, I was told that "they didn't cause the problem so it's not theirs to fix." Second issue. I called informing them I was going to buy a certain watch. I asked if there was a list to be put on or if I could prepay for it so that it was mine as soon as they got one in. The person on the phone said they could do neither, but suggested I come into the store frequently to check and see if that particular watch came in that day so I could purchase it. Yeah, I'll do that. I'll swing by every day to check. For crying out loud. Then the person suggested I come take a look at what they do have on display because there might be something else I'd like. I called another dealer. They took my information and called me two days later to tell me my watch came in. They couldn't "hold" it for me, so they allowed me to buy it over the phone and I could pick it up at my convenience.

Friendly staff and Anthony especially was a huge help! He quickly acknowledged my needs and offered…read moreme various good choices, not only that but the gift recipient ended up absolutely loving her gift! Huge shoutout to this Harry Ritchies

my husband bought me a necklace maybe a year ago and I've had to replace the stupid chain three…read moretimes now!! my $20 chains that my kids have gotten me last Years!! NEVER PURCHASE ANYTHING FROM THEM!!! If I could give negative stars I definitely would!!

Shady owner. Took a gold bracelet here to resize - the young woman waiting on me said she'd have to…read moreget the owner to give me a price and they would keep it overnight for this and said she'd call me back. One week, no call. I call them, leave a message. No call. I finally get someone when I call, week two, and the woman tells me it would be very expensive to shorten. I ask when I can come get it. She will call me back. No call, three weeks. I leave a threatening message that I will be coming in and if I don't have my bracelet my next stop will be the police. Show up, no bracelet, relay my concerns. Young woman says it's in a locked office that she can't enter. Fine, get a call back that it's ready, go in and collect my bracelet. Three weeks to one month. During this I notice my voucher says "anything left longer than 60 days will be considered abandoned". So that's the scheme, I guess. Wonder how much merchandise there is ill gotten goods. Watch out, Salem, another disreputable store owner. On alert: Salem PD.

I stopped in to get my wedding rings cleaned and was helped immediately. Initially, they quoted me…read morea fair price for cleaning, but after inspecting the rings, they mentioned they didn't need much cleaning. Instead, they shined them up beautifully and didn't charge me a thing! The customer service was exceptional, and the shop floor was absolutely gorgeous--I'll definitely be back for future needs (and maybe something new)!

Great place to find all of this stuff I'm looking to complete my projects with. They have a great…read morevariety.

This 2 star review considers previous visits where I had positive experiences. Otherwise, a 1 star…read morereview is in order. Normally, I have a lot of patience. Not this evening. I'm 7 people deep in a line, which is the only line taking money. Oddly enough, they had 2 people working returns. Lovely. And another guy just standing there talking to 2 people, whom I assume might be customers (who didn't appear to be buying anything). After 5 minutes, I set my one single item down on the closest shelf and walked out. If they are lucky, I'll be back another day to purchase that item. If not, there are 2 other art stores in town who will be happy to accept my money.

Cyrus knows his stuff. He's newer to Oregon but he had a clock shop for years in California. His…read moreshop is clean and organized. No concerns that your heirloom will be lost in a pile of other clocks waiting for repairs. Give him a try. You won't be disappointed.

Cyrus came out to our place to reassemble a grandfather clock that we had hired someone else to…read morehelp repair, to no avail. He was honest, forthright about the clock and full of knowledge. This clock came to us in a storage unit and not fully assembled and we know very little about it. We originally had the intention of selling the clock as we had no use for it, but after seeing it fully assembled we see how it's just a beautiful piece and we are now considering seeing if he can repair it at all and get it fully functional again and become a permanent part of our home. Highly recommend his services.

I have been a customer for years I like the staff very knowledge in anything you need . Friendly…read more.nice ,polite ,my favorite is Birdie she has a way with her words where I can understand she is very funny .

Very professional and friendly service from are favorite employee lacey! We are very pleased to be…read moreable to come to a pawn shop and reicieve honest opinions and advice from her every time we come here! Thank you

Initially I went there just to get an idea on the value of my 90% silver dime. Outside the…read moreestablishment looks kind of quiet and isolated but. on entering it was very nice and big. They were very friendly and knowledgeable and I ended up up selling them all my coins at a reasonable offer Siew

I can't tell you whether the prices are good because I am ignorant to the world of buying and…read moreselling fancy metal. Total noob. What I can say is the atmosphere was clean and the least shady of all the places we checked before deciding to buy my oldest a graduation present. Great selection, friendly staff, and the array of people who come in to buy and sell is worth the peek inside. Very secure and comfortable. There are so many pretty things I'd love to buy! We'll be back for sure and I have already recommended it.

They did a beautiful job repairing and restoring a necklace from my childhood so I could gift it to…read moremy niece. Would definitely recommend!

I walked in with hope that this place can fix a broken necklace. Darrell and Diane were able to…read moreweld/fix the necklace in short time and did a great job. I ended up staying a little while as I enjoyed talking cars with Darrell. Great business, great honest people, and a great assortment of many different quality jewelry. Thank you both, Darrell and Diane! Hope to see you soon at a car show, or at the bowling alley! -Jay

This is such a difficult review to post, but it's necessary and has information for the public…read more Post-pandemic, pharmacies have been in crisis. They are overwhelmingly understaffed (for reasons I haven't quite been able to ascertain). At present, Walgreens is seven days behind schedule. What that means for patients is that they only prepare medications if you show up in person. When you do, you'll have to wait 20-60 minutes for your medications to be ready. The public, who Walgreens has not taken any effort to notify, although they have the ability to send out automated texts, does not know what's going on and it has had devastating consequences. I have experienced and witnessed those consequences. I take medications for seizures; if I do not take my medication, I will have a seizure. I showed up around closing time to pick up my medication that was called in about four days prior. It wasn't ready and I was told they could not ready it for me. It took tears, begging, pleading, and an explanation of the inevitable seizures that I would be having for them to get it done. A few weeks later, I waited for my prescription to be filled when a woman showed up to pick up prescriptions for either her father or husband, who was on his death bed. When she found out that the prescriptions were not ready, she began crying out. She told the pharmacist that she needed his blood pressure medication so that her loved one would stay alive long enough for his children to arrive to say goodbye. The pharmacy rushed and got the prescription filled. None of this is okay. America's medical and pharmaceutical systems have always been disasters, but I have never seen it like this. People's health and lives are being put at risk by the pharmacy crises. Walgreens is a billion dollar company. If pharmacy techs and pharmacist are needed, put them through school. Pick up the tab for the sake of human lives. I will be switching to a locally-owned pharmacy after this. I simply cannot back a corporation that would allow this to happen. The only reason that this review got two stars is for the staff. I wish I could hug all of them. They are visibly stressed out and overworked. They are being forced to deal with this crisis head on every day. And although they are doing their best, they're the ones who have to take on the frustration, anger, and outbursts from the public. They're heroes, trying their best in a truly terrible situation.

Last Friday (8/8) I went to pick up a prescription. I was there at 1:29 and they had the pharmacy…read moreclosed for lunch until 2. Okay, so I went and grabbed a drink and snack and then went back to wait, I was the only person in line. At 2:03 when the pharmacy opened back up a pretty big crowd had formed, but I was first in line and thought nothing about it. Boy was a I wrong. The male pharmacist decided to call every elderly patient (3 of them) before me. Not that they had been there before me or anything, just because that's what he wanted to do. Finally, at 2:30 it's my turn. They say my prescription wasn't called in. Awesome. Show back up the next day in the drive thru, cause you'll never catch me inside again. The lady said they had the prescription but that they hadn't filled it because they didn't have my insurance info? What?!?! I was just there at the end of May...you had it then, what happened to it? So I told the female that my insurance is the exact same and has not changed. She then tells me she needs to see if they have enough pills because she doesn't think that they do....its 10 pills! She came back and informed me that they do in fact have enough to fill it but then tells me I will have to come back in a few hours... what on earth? Then on 8/15 I call in a prescription refill that I will run out of on 8/19. They tell me I cannot call it in more than 2 days in advance...so I call today on 8/17 and I'm told that they're so busy they don't know if they'll have filled in time (8/19). This pharmacy location is the very definition of you can't fix stupid. The fact the front door cashiers are more competent, friendly and doesn't ignore customers is a sign maybe they should be the one to train these overpaid pharmacists. Just a thought