Love this place! Jackson Jewelers is a staple in Salem, Oregon. A family-run business, run by an…read moreincredibly kind family, who knows their community inside and out. They care passionately about what they do and have for many, many years! They do it better than anyone else in Salem! They care about the people they serve and work toward getting the perfect piece for the unique people they are helping. Jackson Jewelers helped my husband select our engagement and wedding rings over a decade ago and we've received top notch service every time we've stopped in for repairs, cleanings or other jewelry purchases!

I do not know if other customers react to the ambience inside the store or on the street the way I…read moredo. I am elderly, and remember a downtown very different from what now often looks to me like the Tenderloin. This is not the fault of this store, but circumstances now make entering like being processed into a high-security facility. The focus is now on high-end work, and general services like wristwatch band replacement are no longer available. The staff was faultless in civility and instead of saying no, we can't do it--as is so common nowadays--I was referred to another business which I happened to know was reliable. That is, it was informed advice.

This is by far the best jewelry store I've ever been in. I'm addicted to this place! I love that I…read morecan hop in and pick up a new pair of earrings on my lunch break but can also spend time on the weekend looking for a meaningful gift for a friend. The staff are always great about making suggestions so I find just the right piece. Shayla Lynn is an asset to the small business scene in Silverton.

I love surprising my kids and now my nieces with things just to let them know that they are loved…read moreand I'm thinking about them. When my nieces came to live with us they had to leave almost everything they owned behind. One thing that one of them missed was her favorite pair of earrings. Since it was almost her birthday I was thinking of what kind of special gift I could get her and I thought about those earrings she is always talking about. They were nothing fancy or terribly expensive but she loved them anyway. So with her sisters help we started searching the internet but we were not having any luck. Finally I said " I wonder how much it would cost to have them made?" After a little more searching my daughter said "What about that one lady we met on First Friday?" Long story short I sent the two girls off to inquire on how much it would cost to make the earrings. They came back and said the earrings would be ready in a couple of days and they were only going to cost $20!!! The very next day I received a text from Shayla Lynn Jewelry saying that the earrings were ready for pick up! Once again I sent my niece off to pick them up and they were perfect! Exactly what we asked for! I can't say enough how thrilled we were with Shayla! Thank you so much! Oh and my niece absolutely loved them! ( I could not wait for her birthday and gave them to her early!)

Initially I went there just to get an idea on the value of my 90% silver dime. Outside the…read moreestablishment looks kind of quiet and isolated but. on entering it was very nice and big. They were very friendly and knowledgeable and I ended up up selling them all my coins at a reasonable offer Siew

I can't tell you whether the prices are good because I am ignorant to the world of buying and…read moreselling fancy metal. Total noob. What I can say is the atmosphere was clean and the least shady of all the places we checked before deciding to buy my oldest a graduation present. Great selection, friendly staff, and the array of people who come in to buy and sell is worth the peek inside. Very secure and comfortable. There are so many pretty things I'd love to buy! We'll be back for sure and I have already recommended it.

I stopped in this jewelry shop earlier today and Kandy was such a sweetheart! Not only is her…read morejewelry beautiful but she took time out of her day to draw a map of the local waterfalls for my friend & I as well as talk us through the route. If you're looking for gorgeous jewelry at a great local business go here :).

Repairs are not done on site. I didn't know if my experience was just "normal" for the industry or…read morenot so I didn't say anything at first after I had problems with the owner. But I have taken my wedding ring to another jewelry store just 20 minutes south and the final cost for repairs was HUNDREDS of dollars less than the quote I got from Silverton Jewelers and they succeeded in doing the job in less than 2 weeks while Silverton Jewelers had my ring for months and never got it finished. So I strongly recommend not using this store for repairs!

Friendly, knowledgeable and fair honest value. The are my go…read moreto for silver and gold purchases. Highly recommend, but check their days open and hours.

I took in some old silver coins and family jewelry and got a very generous payout. It was great to…read moresee Lori and it was very nice to meet Josh. I felt very safe and they were extremely courteous and honest. I definitely will do business with them. They have a big selection of coins as well as silver and gold. They're very knowledgeable and I felt like it was a great value.

Amazing high quality work! Some of the custom stuff Megan can do is mind blowing. different then…read moreany of the average shops you will walk in to:) Check it out!

What an awesome shop she has! You have to go in and check out all the work she does. Guys, go in…read moreand tell her some of the things your girl likes and she will help guide you to a great option! She has some amazing designs inspired by local architecture and history in the Salem area. If you are looking for a unique gift or something special, you must see her work!

you need to schedule my appointment Right now, they are…read moreclosed but willing to look for things for you as they are undergoing remodel . Very kind and have been through a lot

First time buyer and visiter. I had the honors of meeting…read moreJim, who is the owner of this establishment. He was very patient, knowledgeable and helpful. There is a wider variety of gems, stones and so much more here. I've liked all across town to find a gift for my friend. He had exactly what I wanted. I customized my own necklace raw cut of Citrine, accented with two smaller stones (HK jade and an amber that he had to resize the hole for the necklace) and a gold metal to top it off. I got to choose every part of my necklace from the length of dark brown genuine leather string to the stones and accents. On top of all this Jim gave amazing customer service, patient, polite and friendliness (these two are not the same and he demonstrated both). I will be back.

I took my six year old daughter to Claire's at Salem Center to get her ears pieced for the 50th…read moretime. Maybe it was for the third time but at the rate she yanks her earrings out every other year it felt like the 50th as I signed consent forms and held her hand through the pain once again. After a quick sob session and another lecture from me about not pulling out her earrings, she was instantly healed when I showed her the new earrings, headbands, and rings I was getting her. Did you know they often have clearance deals in the back of the store? 10 for $10! I snagged a load of pretty hair clips for her. These prices are better than the clearance hair clips at Walgreens! Claire's is always a lot of fun and a definite must-go if you have daughters under the age of 45. Yes, you are never too old.

Ashlynd was absolutely incredible! My 4-year-old daughter received her first ear piercings here at…read moreClaire's. Ashlynd was pleasantly professional and thorough! Very happy with her assistance and personable demeanor. Thanks again, Ashlynd!